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 Kraków •1 Room
 Kraków • 1 Room
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DoubleTree by Hilton Krakow Hotel & Convention Center

4-star property
ul. Dabska 5, Kraków, 09 725 22 184
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4.6 out of 5
Exceptional!
See all 8 ebookers Reviews

"I Wouldn't hesitate to use this hotel again for business or pleasure. " More

By a verified traveller on Fri 29 Sep 2017

Points Of Interest

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Room, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Junior Suite, 1 King Bed, Non Smoking, Business Lounge Access

Bed Count 1 King Bed Maximum Occupancy 2 Max

Executive Room, 1 King Bed, Non Smoking, Business Lounge Access

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed with Sofa bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

King, Suite, 1 Bedroom, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hotel Description

With your stay at DoubleTree by Hilton Krakow Hotel & Convention Center, you're connected to the convention centre and just a quick walk from Kraków Plaza. You'll find features such as free WiFi in public areas, plus an indoor pool and a restaurant. This property offers pet-friendly amenities, such as food and water bowls.

  • Free WiFi
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Services include a lifeguard on-site, dry cleaning/laundry and a concierge
  • On-site recreation includes a 24-hour gym, a steam room and a sauna
  • Just a 2-minute drive from Tauron Arena Kraków and 6 minutes from Oskar Schindler Factory
  • Pets welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls

DoubleTree by Hilton Krakow Hotel & Convention Center ratings based on 8 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for DoubleTree by Hilton Krakow Hotel & Convention Center

Everyone (5) Business (1) Family (1)
5 out of 5
I Wouldn't hesitate to use this hotel again for business or pleasure.

Posted by on 29 Sep 2017

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5 out of 5

Modern, clean hotel

Location: A little bit out of the city but well connected by tram from shopping centre.
Room immacuately clean, as well as rest of hotel. Hotel staff very helpful and friendly. Pool area very nice, only complaint about it which is very minor - was a little to over clorninated but this may be the standard for Poland. Breakfast was ok, a little pricey perhaps.

Posted by , from Ireland on 15 Oct 2016

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4 out of 5
huoneesta oli aika siisti, aamiainen oli aika hyvä mutta sijainti oli vähän kaukana. Ensimmäinen yö emme nukkuneet hyvin kun meidän ikkuna oli auki ja liikenne oli kuuluu selvästi mutta seuraava kolme yötä saimme huoneen joka sijaitsi keskillä rakennuksella ja siellä on aika mukava.

Posted by on 9 Oct 2019

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4 out of 5
Siisti ja viihtyisä hotelli. Ainut miinus on sijainti.

Posted by on 16 May 2018

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Comment from Hotel Management

11 Jul 2018 by Robert Krygsman

Dear Guest, Thank you for your review. It is a real pleasure to hear we have met the expectations you had of our Hilton hotel. Delighted to hear you clean and comfortable. With regards to our location, it is indeed very convenient to explore the city using public transport with metro, buses and trams accessible in the hotel’s immediate vicinity. Looking forward to your next stay with us. With best regards, Robert G. Krygsman General Manager

5 out of 5

Personnel à l'écoute et très serviable

Pros: Le personnel, depuis la femme de chambre jusqu'à la réception. Les petits déjeuners. La propreté et l'entretien.
Cons: Rien...
Location: Visite du centre ville et de Kazimierz à pied (très intéressant). Visite d'Auschwitz-Birkenau pour ne pas oublier..
Hôtel très bien entretenu. Petits déjeuners à 70 PLN qui valent la peine. Nous avions un problème avec un Tour opérateur qui nous a oublié. La réception les a contacté et s'est occupée de tout. Personnel vraiment adorable ! Même si l'hôtel est décentré, le tram est très proche et les taxis abordables (bien demander le prix depuis le centre ville).

Posted by , from Suisse on 23 Apr 2017

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5 out of 5

Super hotel

Pros: Tout était parfait
Cons: Rien
Location: Bien placé
Hotel avec toutes les prestations souhaitées Tres propre, personnel accueillant

Posted by , from Lyon on 31 Oct 2016

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5 out of 5

Hotelli yllätti positiivisesti,

Pros: Kylpyläosasto, aamiaistarjoilu
Kylpyläosasto ja kuntosali hieno ja vaikka Krakovan keskustaan matkaa, runsas 4 km, se sujui kätevästi raitiovaunulla. Hyvä palvelu ja ystävällinen.

Posted by on 1 Aug 2016

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4 out of 5

Hyvätasoinen hotelli,jossa mahtava Spa-osasto

Pros: Hyvät huoneet, siisti ja henkilökunta erittäin ystävällistä
Cons: aamiaisen hinta on kallis
Location: Hotellin sijainti on huono jos haluaa viettää aikaa vanhassa kaupungissa ja sen ympäristössä.Julkinen liikenne kaukana taksi ainut mahdollisuus
Hyvä hotelli, mahtavalla Spa-osastolla, ja kuntosalilla. ''King room '' huone iso ja sänky oli todella hyvä. Hotellin yleisilme todella siisti ja henkilökunta erittäin ystävällistä. Ainut miinus on hotellin sijainti . noin 4 km vanhasta kaupungista. Taksilla noin 5- 10 minuuttia ja maksaa noin 20-30 zlotya,

Posted by , from Helsinki on 25 Jul 2016

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About the DoubleTree by Hilton Krakow Hotel & Convention Center

Location ul. Dabska 5, Kraków, 31-572

Property Features

As a guest of DoubleTree by Hilton Krakow Hotel & Convention Center, you'll find an indoor pool, Access to hot tub, a sauna, and a 24-hour fitness centre. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. Business amenities include a 24-hour business centre and 16 meeting rooms. Event space at this hotel measures 20452 square feet (1900 square metres) and includes a conference centre. Spa services, a library, and tour/ticket assistance are also featured at DoubleTree by Hilton Krakow Hotel & Convention Center. For a fee, parking is available. This 4-star Kraków hotel is smoke free.

  • 232 guestrooms or units
  • 5 levels
  • 20452 sq ft of conference space
  • 1900 sq. m of conference space
  • Built in 2015
  • Deli
  • Poolside lounge chairs
  • Business centre (24 hours)
  • Conference centre
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • Beauty salon
  • ATM
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Number of indoor pools - 1
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Train station: Kraków Główny Station (4.3 km / 2.7 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

DoubleTree by Hilton Krakow Hotel & Convention Center offers 232 accommodations with a safe and complimentary bottles of water. LCD televisions are featured in guestrooms. This Kraków hotel provides complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis.

  • In-room dining (limited hours)
  • LCD television
  • Coffee maker
  • Cots (surcharge)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Nightly turndown service
  • Hairdryer
  • Safe
  • Telephone
  • Iron and ironing board
  • Climate control
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or cupboard

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10 AM.

5th Avenue Restaurant – On-site restaurant.

Lounge Bar – On-site lobby lounge. Open daily.

Room service (during limited hours) is available.

Nearby Activities

An indoor pool and Access to hot tub are on site. Other recreational amenities include a sauna and a 24-hour fitness centre.

Spa Services

Guests can pamper themselves by indulging in the on-site spa services. Services include facials, body wraps, body scrubs and body treatments.

  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible path of travel
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for PLN 80.0 per day.
  • Cots (infant beds) are available for PLN 80.0 per stay.

Pet Policy

  • Pets: PLN 100 per accommodation (varies based on length of stay)
  • Maximum 2 (weight limit: 75 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmationService animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

Cashless transactions are available

Safety features at this property include a security system

This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, debit cards and cash. For guests' safety, the property includes a smoke detector and a security system in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Cashless transactions are available
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is available
  • Pets cannot be left unattended
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities on-site
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Security system
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Property follows a brand or regulatory agency's sanitisation guidelines CleanStay (Hilton)
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately PLN 70 per person
  • Uncovered self-parking fee: PLN 60 per day
  • Pet fee: PLN 100 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Crib (infant bed) fee: PLN 80.0 per stay
  • Rollaway bed fee: PLN 80.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • DoubleTree Hilton Krakow Hotel
  • DoubleTree Hilton Krakow
  • DoubleTree by Hilton Krakow Hotel Convention Center
  • DoubleTree by Hilton Krakow Hotel & Convention Center Hotel
  • DoubleTree by Hilton Krakow Hotel & Convention Center Kraków

You should know

  • Pool access available from 6:00 AM to 10:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.