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4.3 out of 5

"Excellent staff, good communications over email before we went and prompt replies. Excellent place especially for the briliant valiue. Easy walking ... " More

By a verified traveller on Wed 31 Oct 2018

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Superior Apartment, 2 Bedrooms, Kitchenette

Bed Count 2 King Beds Maximum Occupancy 6 Max

Standard Studio, Kitchenette

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Deluxe Apartment, 1 Bedroom, Kitchenette

Bed Count 1 King Bed Maximum Occupancy 6 Max

Hotel Description

With your stay at Emaus Apartments, you're connected to a shopping centre and just a quick walk from Cracovia Stadium. Free WiFi in public areas, breakfast (surcharge) and a round-trip airport shuttle (surcharge) are available. This comfortable aparthotel has 17 apartments over 4 floors. Each apartment offers free WiFi and a kitchenette.

  • Each apartment offers a kitchenette, a sofa bed and an LCD TV
  • Free WiFi
  • Continental breakfast served daily for a fee
  • Self-parking available for a fee
  • Amenities include a front desk safe, laundry facilities and multilingual staff
  • Just a 4-minute drive from Main Market Square and a few minutes from Wawel Castle
  • Airport shuttle service available for a fee
  • Pets welcome free of charge

Emaus Apartments ratings based on 24 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Emaus Apartments

Everyone (20) Couples (2) Family (1)
5 out of 5
Excellent staff, good communications over email before we went and prompt replies. Excellent place especially for the briliant valiue. Easy walking distance from the centre too.

Posted by on 31 Oct 2018

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Comment from Hotel Management

5 Nov 2018 by Reception Emaus Apartments

Thank you very much for your kind opinion! We appreciated it and we invite you again!

5 out of 5

Posted by on 23 Sep 2018

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Comment from Hotel Management

24 Sep 2018 by Reception Emaus Apartments

Thank you for the review!

4 out of 5
Practical accommodation. It was clean and as described. 24 hour assistance if required. 15 minute walk to the main Market Square (although there is a bus or tram option, which we never felt the need to use). Farmers market at the end of the street, plenty of food options to buy. Small supermarket nearby, always helpful staff.

Posted by on 15 Sep 2018

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Comment from Hotel Management

19 Sep 2018 by Reception Emaus Apartments

Thank you for your review! It is very important for us!

5 out of 5

Krakow

Great stay in emus apartments coukdnt complain , only a 15 min straight walk to main square or 2 min walk to get trams would use the apartments again if we go back to krakow

Posted by on 16 May 2018

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Comment from Hotel Management

16 May 2018 by Apartamenty Emaus

Thank you for your opinion! We are happy that you like our apartments and hope you spent a pleasant time in Cracow. We invite you again!

5 out of 5
Spacious apartment, very bright and airy. Ideal for groups and good location to market square.

Posted by on 13 Apr 2018

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Comment from Hotel Management

14 Apr 2018 by Karolina Obojska

Thank you very much for your opinion!

4 out of 5

Lovely Clean Apartments, beware no lift

My daughter and stayed here for 4 days the apartment was very clean, my only gripe is we had room 15, which was 9 floors up basically in the roof space, and no lift, so we struggled to take our luggage up, no mention in advert of this many floors and that there was not a lift, tv in room but no access to world programmes therefore unless you speak Polish them no tv, but overall very clean and fresh apartments to stay in.

Posted by , from Scotland on 1 Apr 2018

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Comment from Hotel Management

4 Apr 2018 by Karolina Obojska

Thank you very much for your opinion. We do not have English channels in every room but there's a TV room available for the Guests in which we have much bigger variety of channels. Our building only have 4 floors so apartment 15 was on the last one - fourth floor not 9 like you said ;) But yes, that's true that there's no elevator in our building and unfortunately we are not able to build one. We try to put elderly people and Guests who have problems with legs, back or whatever else that makes it difficult for them to climb the stairs on lower floors if we have a possibility to do so or if they ask us early enough through email or phone.

5 out of 5

Perfect

Literally no faults perfect location, clean, friendly staff who are helpful and Uber eats. If you’re on the top floor it’s a bit of a workout but well worth it.

Posted by , from Clacton-On-Sea on 25 Mar 2018

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Comment from Hotel Management

25 Mar 2018 by Anna Figiel

Thank you very much for such a great opinion! We are doing our best to make the guests stay enjoyable. You are always welcome in our apartments :) Kind regards, Reception

4 out of 5

Cheap and cheerful

Over all very good. Would have liked a toaster in the apartment and a shower with a door to avoid everything getting soaked.

Posted by on 7 Mar 2018

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Comment from Hotel Management

8 Mar 2018 by Karolina Obojska

Thank you for your opinion. We are aware of the fact that showers aren't as comfortable as we thought they would be. We put squeegee for water hoping that it would help at least a little bit.

3 out of 5

+Clean, +Location, -No Elevators, -Poor heating

Pros: Apartment was clean and tidy, quiet and well placed to explore Krakow. We also liked the high ceilings and huge bay windows. Helpful staff.
Cons: Heating - please get this fixed asap. No tourist wants a cold apartment on a holiday. Warning guests of lack of elevators at booking would be useful.
Location: Located in a quiet lane, 0.5 kms from the Wawel castle. Walk to Old Town/Kazimierz in 20-30 minutes. Bus/Tram 2 mins away. Local market 1 min walk.
Very nice and clean apartment with communist era high ceilings. It is well connected to all the tourist attractions; i.e. Wawel Castle, Kazimierz (Jewish Quarter), Old Town etc... If you wish to take public transport to Old town, Auschwitz or Salt Mines, the bus/tram stop is just 2-10 minutes walk from the apartment. If you need taxi (which is cheap), the helpful staff will arrange for you. We liked everything about the apartment except the lack of elevators and poor heating. This could be the downside of having high ceilings. Climbing couple of floors is equivalent to 3 floors. Poor heating became an issue due to the Siberian snow storm across Europe that saw the temperatures plummet to -13 degrees. However, in spring and summer this would be a non-issue. I believe the management will get the heating fixed before next winter. Irrespective of the season, lack of elevators is something to be considered by families or people with reduced abilities.

Posted by , from London on 2 Mar 2018

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Comment from Hotel Management

3 Mar 2018 by Anna Figiel

Dear Guest, thank you for sharing with us your opinion. Indeed we have had for couple days problem with heating and we are sorry for that. We are doing our the best to repair it. We hope you or your friends visit us again and spend wonderful time in Cracow. Best regards and looking forward to see you soon :) Anna Figiel Front Office

4 out of 5
A good hotel with the most helpful staff. A lovely market at the end of the road with all the products needed for a short or long stay. Can highly recommend the cake shops. Room was of a good size and staff most helpful in giving us a first floor room for our stay due to mobility problems. Beds were comfy but a bit too low for us. Room a very good size and a respectably equipped kitchen. Taxis were needed for us to get to and from town centre. Staff always available and quick to order one. Cost to town was 15 zloty, from town to hotel 25 zloty. For those more mobile the trams would be a cheaper alternative but requires a longer walk than we could manage to the nearest stop. Found the locals most helpful and pleasant people to know, looking forward to returning to Krakow soon.

Posted by , from England on 27 Feb 2018

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Comment from Hotel Management

27 Feb 2018 by Karolina Obojska

Thank you very much for such kind words. We hope to see you again sometime!

Property Features

As a guest of Emaus Apartments, you'll find spa services, multilingual staff, and tour/ticket assistance. Public spaces have free WiFi. An airport shuttle (available 24 hours) is available for a fee. Emaus Apartments also features a garden, laundry facilities, and room service (during limited hours). Parking is available for a fee. Smoking is allowed in designated areas at this 3.5-star Kraków aparthotel.

  • 1 building
  • 17 guestrooms or units
  • 4 levels
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Garden
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Kitchenette
  • Laundry facilities
  • Sofa bed
  • Full-sized refrigerator/freezer
  • Microwave
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Train station: Kraków Łobzów Station (4.6 km / 2.8 mi)
  • Property shuttles: Airport shuttle
  • Parking: Self parking available for a surcharge

Room Amenities

Emaus Apartments offers 17 accommodations with a hairdryer and an iron/ironing board. This accommodation is furnished with double sofa beds. Beds feature premium bedding. Accommodation at this 3.5-star aparthotel has kitchenettes with full-sized fridge/freezers, stovetops, microwaves and kitchenware and utensils. Guests can surf the web using complimentary wireless Internet access. LCD televisions are featured in guestrooms. Additionally, rooms include free toiletries and blackout curtains. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include in-room massages. Housekeeping is provided on a limited basis.

  • In-room kitchenette
  • Pull-out sofa bed
  • In-room dining (limited hours)
  • LCD television
  • Fridge (full size)
  • Microwave
  • Stovetop
  • Dishwasher
  • Electric kettle
  • Kitchenware
  • Luxury bedding
  • Cots (free)
  • Housekeeping (daily)
  • Nightly turndown service
  • Massage in room (surcharge)
  • Hairdryer
  • Toiletries (free)
  • Iron and ironing board
  • Blackout curtains
  • Sound-insulated rooms
  • Heating
  • Ensuite bathroom
  • Wardrobe or cupboard

Food & Drink

For a fee, guests can enjoy a continental breakfast daily from 7:00 AM to 11:00 AM.

Room service (during limited hours) is available.

Nearby Activities

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Scooter/moped rentals nearby
  • Segway rental/tour nearby

Spa Services

Guests can pamper themselves by indulging in the on-site spa services. Services include massages.

  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Handrails in stairways

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. To make arrangements for check-in, please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

Emaus Apartments offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Pet Policy

  • Pets are welcome and stay free

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Guests must contact this property in advance to reserve cots/infant beds

This property accepts credit cards; cash is not accepted

Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip

Host has indicated that there is a smoke detector on the property

Safety features at this property include a fire extinguisher, a security system and a first aid kit

This property is professionally cleaned

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Guests must contact this property in advance to reserve cots/infant beds. This property accepts Visa and Mastercard. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. The property is professionally cleaned.

  • One child stays free
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Pets allowed (no fees)
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property uses a professional cleaning service
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Security system
  • Debit cards not accepted
  • Staffed front desk
  • Children stay free - maximum age 6
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • No lifts
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Children stay free
  • Online penalty collection
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately PLN 30 per person
  • Airport shuttle fee: PLN 100 per vehicle (one-way, maximum occupancy 2)
  • Self-parking fee: PLN 60 per day
  • Nearby parking fee: PLN 60 per day (3 ft away)
  • Cleaning/housekeeping/linen are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Emaus Apartments Apartment Krakow
  • Emaus Apartments Krakow
  • Emaus Apartments
  • Emaus Apartments Kraków
  • Emaus Apartments Aparthotel
  • Emaus Apartments Aparthotel Kraków

You should know

  • Reservations are needed for massage services. For reservations, contact the aparthotel before arrival using the contact information on the booking confirmation.
  • One child aged 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
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