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Hotel Astoria

4.0 star property

Choose dates to view prices

Photo gallery for Hotel Astoria

Reception
Breakfast, lunch and dinner served
Standard Single Room, 1 Single Bed | View from room
Exterior
In-room safe, desk, blackout curtains, iron/ironing board

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Spa
  • Breakfast included
  • Room service
  • Pet-friendly
  • Laundry

Explore the area

Map
Ul. Jozefa 24, Kraków, Lesser Poland, 31-056
  • Jewish Cemetery
    ‪5 min walk‬
  • Royal Road
    ‪9 min walk‬
  • Dragon's Den
    ‪14 min walk‬
  • Kraków (KRK-John Paul II - Balice)
    ‪27 min drive‬

Room options

View all photos for Standard Single Room, 1 Single Bed

Standard Single Room, 1 Single Bed | In-room safe, desk, blackout curtains, iron/ironing board

Standard Single Room, 1 Single Bed

  • 16 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Family Room (with infant bed)

In-room safe, desk, blackout curtains, iron/ironing board

Family Room (with infant bed)

  • 30 sq m
  • Sleeps 3
  • 3 Single Beds OR 1 Double Bed and 1 Single Bed

View all photos for Standard Double Room, 1 Double Bed

Standard Double Room, 1 Double Bed | In-room safe, desk, blackout curtains, iron/ironing board

Standard Double Room, 1 Double Bed

  • 25 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Family Room (2+2)

Family Room (2+2) | In-room safe, desk, blackout curtains, iron/ironing board

Family Room (2+2)

  • 30 sq m
  • Sleeps 4
  • 4 Single Beds OR 1 Double Bed and 2 Single Beds

View all photos for Standard Twin Room

Standard Twin Room | In-room safe, desk, blackout curtains, iron/ironing board

Standard Twin Room

  • 25 sq m
  • Sleeps 3
  • 2 Single Beds

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About this property

Hotel Astoria

Hotel with free breakfast, a short walk to Royal Road
Along with a restaurant, this smoke-free hotel has a bar/lounge and a sauna. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, massage/treatment rooms, a business centre and a meeting room are on-site.
Hotel Astoria offers 33 air-conditioned accommodations with a safe and complimentary bottles of water. Satellite televisions are provided. Bathrooms include a shower, bathrobes, slippers and complimentary toiletries.

This Kraków hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and a hairdryer. In-room massages and an iron/ironing board can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves by indulging in the on-site spa services. There are massage/treatment rooms available. Services include massages.
During your stay at Hotel Astoria, you're just a quick walk from Royal Road. Enjoy features like free breakfast and free WiFi in public areas, plus a restaurant.
  • Free buffet breakfast served daily
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes a sauna
  • Within a 15-minute walk of Royal Road and Wawel Castle
  • Airport shuttle service available for a fee
  • Pets welcome for a fee (restrictions apply)
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Public spaces have free WiFi and wired Internet.

A business centre and a meeting room are available. A sauna, spa services, and multilingual staff are also featured at the business-friendly Hotel Astoria. An airport shuttle (available 24 hours) is available for a fee.

This 4-star Kraków hotel is smoke free.

Guests are served a free buffet breakfast daily from 8:00 AM to 10:00 AM.
ZARAGOZA – This restaurant serves breakfast, lunch and dinner.
Room service (during limited hours) is available.

Languages

English, Polish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Offsite parking available (PLN 60 per day)
  • 24-hour return airport shuttle (surcharge)

Food and drink

  • Free buffet breakfast available daily 8:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant

Restaurants on site

  • ZARAGOZA

Things to do

  • Sauna
  • TV in common areas

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business centre
  • Meeting room

Spa

  • In-room massages
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; check-in end time: noon
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: PLN 50 per pet, per night
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 4 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for PLN 100.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: PLN 90 per vehicle (one way)
  • Nearby parking fee: PLN 60 per day (656 ft away)
  • Pet fee: PLN 50 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: PLN 100.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a first aid kit
Hotel Astoria offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children aged 4 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Astoria Krakow
Hotel Astoria Krakow
Astoria Hotel Krakow
Hotel Astoria Hotel
Hotel Astoria Kraków
Hotel Astoria Hotel Kraków

Hotel Astoria Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 90 out of 247 reviews
Rating 8 - Good. 106 out of 247 reviews
Rating 6 - Okay. 35 out of 247 reviews
Rating 4 - Poor. 12 out of 247 reviews
Rating 2 - Terrible. 4 out of 247 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

7.2/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Simon

Travelled with group
Liked: Cleanliness, staff & service, amenities
I would have graded this hotel higher but it is advertised as 4 star. I would rate it a very good 3 star but that takes nothing away from the hotel itself. The staff couldn't do enough to help, breakfast was briliant and although there was no bar in the hotel the surrounding area has numerous dining and drinking places, something for everyone. We were advised that the hotel is closing at the end of the month which is a great shame as I would have no hesitation in returning. Excellent value for money and highly recommended..
Stayed 3 nights in Feb 2022

10/10 Excellent

Andrew

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were excellent
Stayed 3 nights in Feb 2022

10/10 Excellent

Leo Liuwentus

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2022

8/10 Good

Maciej

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent family run hotel
Exceptional staff, went above and beyond to make stay comfortable. Breakfast staff were incredible... smiley happy faces, personal approach to guests and fresh food rotation and the best latte ive had yet in Poland. Room was huge and very comfy....one of the best sleeps ive had in a hotel. Location was excellent too. Highly recommend
Stayed 1 night in Jan 2022

8/10 Good

WILLOUGHBY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good for the price
Room was great, very generously sized. Bathroom also good. Good quality TV etc. Couple of small issues - one of the curtains was attached loosely and fell off so I had to climb up and reattached it. There was a kettle in the room, but the tray with all the tea/coffee etc was empty. On a side note - the area is great, right in the heart of the Jewish Quarter of Krakow, totally fascinating.
Stayed 1 night in Jan 2022

10/10 Excellent

Ander

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2021

10/10 Excellent

Kabir

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2021

10/10 Excellent

Verified traveller

Travelled with group
Excellent staff, clean rooms, good breakfast, quiet overnight.
Stayed 3 nights in Jan 2020

10/10 Excellent

Verified traveller

Stayed 2 nights in Dec 2019

6/10 Okay

Verified traveller

Stayed 3 nights in Nov 2019

4/10 Poor

Verified traveller

Stayed 2 nights in Oct 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was as expected very enjoyable stay. Breakfast was excellent.
Stayed 4 nights in Oct 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Hotel was clean and staff friendly. Buffet breakfast was adequate and enough choice. Bar was closed when went to have a drink after long day out on excursion
Stayed 3 nights in Oct 2019

8/10 Good

Verified traveller

Liked: Cleanliness
Stayed 4 nights in Sep 2019

8/10 Good

Francis

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2019

8/10 Good

Stuart

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A good hotel.
Good hotel ideally situated for walking to most of the places of interest. Breakfast is excellent and staff pleasant.
Stayed 3 nights in Jul 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Stayed 1 night in May 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful hotel in a wonderful location. The staff was awesome-especially Ksema, who went out of her way to help us find tickets for a visit to Auschwitz-Birkenau when our tour company canceled on us at the last minute. She even arranged for the hotel to pack us lunches to take with us on our visit. Thank you Ksema! Wonderful stay and we would go back in a heartbeat.
Stayed 3 nights in Apr 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Mar 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel, Great location.
The Astoria is a fantastically well located hotel, 20 minutes walk from town and among some great restaurants and bars in the Kasimierz district. The rooms are comfortable and clean and make a change from 'corporate' hotels.
Stayed 3 nights in May 2018

10/10 Excellent

Toby, Cambridge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel in Kazimierz
The hotel's location was perfect for a stroll to ul. Szeroka, ul. Krakowska and any number of other great places. The staff was friendly and helpful in an unobstrusive manner and the room was very comfortable and well serviced. The breakfast was great, too.
Stayed 5 nights in Aug 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely homely hotel. Staff were wonderful.
Our stay was really comfortable and the staff were very helpful, especially in the restaurant where the girl worked extremely hard all the time. We don't know her name, but she is very slim, had dark hair and wore glasses. She was a very pleasant girl. All the staff on the reception were also very helpful too. Our room was spacious and comfortable with an enormous bed. The hotel was warm all the time. The only criticism is that there was no plug in the sink in the bathroom, but we could live with that! Overall Astoria is a really good hotel in an excellent situation right in the Jewish quarter within walking distance of the town centre and the interesting places all around the area.

10/10 Excellent

ushi, krakow

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great
perfect

6/10 Okay

Piotr, Gdansk

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Just ok...
Panie sprzatajace zaczynaja w niedziele o 7:30 budzac caly hotel. To nie jest profesjonalne...