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4.5 out of 5

"Hotel located very close to facilities. Clean, good selection of breakfast. Found the fridge very useful for storing cold water etc. " More

By a verified traveller on Fri 30 Aug 2019

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Standard Triple Room

Bed Count 3 Twin Beds Maximum Occupancy 3 Max

Standard Double or Twin Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Standard Single Room

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at Hotel Eden. During your stay, you're just a quick walk from Old Synagogue. Features include free breakfast and free WiFi in public areas, plus a business centre.

  • Free continental breakfast served daily
  • Free WiFi
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes a steam room and a sauna
  • 11 minutes by foot from Royal Road and a 4-minute drive from Oskar Schindler Factory
  • Airport shuttle service available for a fee
  • Cats and dogs welcome free of charge (restrictions apply)

Hotel Eden ratings based on 13 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Hotel Eden

Everyone (1) Couples (4) Family (2) Other (2) Friends (1)
4 out of 5
Hotel located very close to facilities. Clean, good selection of breakfast. Found the fridge very useful for storing cold water etc.

Posted by on 30 Aug 2019

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5 out of 5
Excellent very good 😊 Good price Good location Big room more space

Posted by on 26 Feb 2019

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5 out of 5

Best all round

This is a very affordable hotel the staff very helpful will book trips taxis etc on or before you arrive location couldn't be better

Posted by on 28 May 2014

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4 out of 5

intimate cozy friendly hotel

Hotel staff were very helpful and went beyond the call of duty to sort out any problems you might have. The location was in a very characterful area itself but it was an pleasant, quick walk to the main market square. From the moment we got off the plane everyone made our stay memorable. We enjoyed the breakfast as there was a large assortment of foods very well presented. It was the best value for money of any hotel I've stayed. Most highly recommended.

Posted by on 17 Apr 2012

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4 out of 5

Very good value! Great breakfast!

The Eden is very good value for money. It is about 10 minutes from Wawel castle and 15 minutes from the town square. The buffet breakfast was great for this type of hotel and included smoked salmon! Computer with free internet in the lobby was rather handy. The room was large with character. There is a fridge but no air conditioning but a quiet fan was supplied. Housekeeping was OK but cleaning of bathroom was not very thorough. Staff were helpful and friendly. I arrived early but the room was ready. There are many restuarants near by and you can get a very nice 3 course dinner for £15 or so. Live music is also quite common in restaurants. Taxi from hotel to airport was 70zl. I got the bus from airport to town but it wasn't worth the wait and the ride was incrediably crowded and uncomfortable. Overall, the hotel exceeded my expectations for the price paid!

Posted by on 26 Jul 2011

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5 out of 5
Erittäin ystävällinen henkilökunta ja palvelu oli nopeaa ja ammattitaidolla. Kaikki toimi hyvin. Oli helppoa tutustua kaupunkiin kävellen kun sijainti oli niin keskellä nähtävyyksiä.

Posted by on 20 May 2023

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5 out of 5
Unique place to stay. Location is perfect if you want to explore the city on foot. Staff is very friendly and helpful. Booking trips and rides to the airport was very flexible and easy. Breakfast was versatile with lots of options for different diets. Rooms are clean and interiors unique. Rooms are well equipped with water cooker and small fridge.

Posted by on 31 Mar 2023

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5 out of 5

Posted by on 19 Dec 2022

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5 out of 5
Persoonallinen, hiljainen, hyvä aamiainen, hyvä palvelu, ympäröivä alue mielenkiintoinen, huone iso, ilmastointi toimi

Posted by on 23 Aug 2022

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5 out of 5

Upea hotelli keskellä Kazimiersiä

Pros: Kaikesta. .
Cons: Suolahuone lienee seuraavalla kerralla remontoitu.
Location: Keskellä Kazimiersiä. Vanhaankaupunkiin reilu kilometri. Upeita konsertteja, taide- ja muita museoita. Eläintarha. Nowa huta. Suolakaivokset. Zakopane
Loistava hotelli. Hyvä aamiainen. Tuotteet laadukkaita. Ysävällinen henkilökunta. Erittäin rauhallinen. Menen toistekin. Jääkaappi ja teen-kahvinkeiton mahdollisuus huoneessa sekä alakerrassa.

Posted by , from Kotka on 19 Oct 2017

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Comment from Hotel Management

30 Aug 2018 by Katarzyna Mrożek

Dear Sirs, Thank you! Dziękujemy! That definitely is a great review and it sounds that we clearly met your expectations which is exactly the way it should be. You are always welcome to Hotel Eden and we hope to see You soon:) Best Regards,

Property Features

A computer station is on site and WiFi is free in public spaces. Business amenities include a business centre and a meeting room. Free breakfast is served daily. Event space at this hotel measures 538 square feet (50 square metres) and includes conference space. An airport shuttle (available 24 hours) is available for a fee. A sauna, spa services, and a library are also featured at the business-friendly Hotel Eden. This 3-star Kraków hotel is smoke free.

  • 27 guestrooms or units
  • 3 levels
  • 3 buildings
  • 538 sq ft of conference space
  • 50 sq. m of conference space
  • Continental breakfast (free)
  • Childcare (surcharge)
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • Newspapers in lobby (free)
  • Television in lobby
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Train station: Kraków Plaszów Station (3.3 km / 2 mi)
  • Property shuttles: Airport shuttle

Room Amenities

Hotel Eden offers 27 air-conditioned accommodations with a safe and complimentary bottles of water. Beds feature premium bedding. LCD televisions come with digital channels. Fridges and coffee/tea makers are provided. Bathrooms include a shower, complimentary toiletries and hairdryers. This Kraków hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. In-room massages and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

  • LCD television
  • Digital channels
  • Fridge
  • Coffee maker
  • Luxury bedding
  • Shower
  • Housekeeping (daily)
  • Massage in room (surcharge)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served a free continental breakfast daily from 8:00 AM to 10:00 AM.

Nearby Activities

Recreational amenities at the hotel include a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Hiking/biking trails nearby

Spa Services

Guests can pamper themselves by indulging in the on-site spa services. Services include massages and manicures and pedicures.

  • Manicures and pedicures
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.

Pet Policy

  • Pets are welcome and stay free
  • Only dogs and cats are allowed
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

Safety features at this property include a fire extinguisher and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation.

  • Contactless check-out is not available
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staffed front desk
  • Contactless check-in is not available
  • Pets allowed (no fees)
  • Smoke detector
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: PLN 80 per vehicle (one way)
  • Nearby parking fee: PLN 50 per day (open 24 hours)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Eden Krakow
  • Hotel Eden Krakow
  • Hotel Eden Hotel
  • Hotel Eden Kraków
  • Hotel Eden Hotel Kraków

You should know

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements for your pet, contact the property directly using the information on your booking confirmation.
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