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Hotel H15 Francuski Old Town - Destigo Hotels

5.0 star property
VIP Access

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Photo gallery for Hotel H15 Francuski Old Town - Destigo Hotels

Front of property
Lobby sitting area
Deluxe Room | Hypo-allergenic bedding, minibar, in-room safe, individually decorated
Reception
Lobby sitting area

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Parking available
  • Room service
  • Pet-friendly

Explore the area

Map
Ul. Pijarska 13, Kraków, 31-015
  • Royal Road
    ‪3 min walk‬
  • Main Market Square
    ‪4 min walk‬
  • Wawel Castle
    ‪18 min walk‬
  • Kraków (KRK-John Paul II - Balice)
    ‪26 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Apartment

Apartment | Living room | 32-inch TV with cable channels

Apartment

  • 45 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Large Single Sofa Bed

View all photos for Deluxe Room

Deluxe Room | Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Deluxe Room

  • 35 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Comfort Single Room

Comfort Single Room | Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Comfort Single Room

  • 16 sq m
  • City view
  • Sleeps 1
  • 1 Single Bed

View all photos for Comfort Double Room

Comfort Double Room | Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Comfort Double Room

  • 20 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Premium Double Room

Premium Double Room | Living area | 32-inch TV with cable channels

Premium Double Room

  • 26 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Comfort Twin Room

Comfort Twin Room | Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Comfort Twin Room

  • 20 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Premium Twin Room

Premium Twin Room | Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Premium Twin Room

  • 26 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

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About this property

Hotel H15 Francuski Old Town - Destigo Hotels

Luxury hotel with 24-hour front desk and coffee shop/cafe
This hotel features a restaurant, a bar/lounge and a coffee shop/cafe. WiFi in public areas is free. Additionally, valet parking, a business centre and concierge services are on-site.
Hotel H15 Francuski Old Town - Destigo Hotels offers 42 air-conditioned accommodations with minibars and a safe. Each accommodation is individually decorated. Cable televisions are provided. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

This Kraków hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Our customers tell us that they can't get enough of the helpful staff at Hotel H15 Francuski Old Town - Destigo Hotels. During your stay, you're just a quick walk from Royal Road. Features include free WiFi in public areas, plus a restaurant and a bar. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Valet parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Just a 3-minute walk from Royal Road and 4 minutes on foot from Main Market Square
  • Airport shuttle service available for a fee
  • Cats and dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. There's an onsite business centre.

A computer station is on site and WiFi is free in public spaces. The luxury Hotel H15 Francuski Old Town - Destigo Hotels also features tour/ticket assistance, concierge services, and laundry facilities. An airport shuttle (available 24 hours) is available for a fee. Parking is available for a fee.

Smoking is allowed in designated areas at this 5-star Kraków hotel.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 10:30 AM.
Hotel H15 Francuski Old Town - Destigo Hotels has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, Polish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour offsite parking (PLN 100 per day)
  • 24-hour return airport shuttle on request for a surcharge
  • Secured, uncovered valet parking on site (PLN 100 per day; includes in/out privileges)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: PLN 99 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Billiards/pool table
  • Piano
  • TV in common areas

Family friendly

  • Free cot
  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 steps to reach entrance
  • Accessible airport shuttle
  • Lift

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Heating
  • Individual decor
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: PLN 100 per pet, per day
  • Only dogs and cats are allowed
  • Weight limit: 44 lb per pet
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for PLN 150.0 per day.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: PLN 150 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately PLN 99 per person
  • Airport shuttle fee: PLN 130 per vehicle (one-way, maximum occupancy 3)
  • Valet parking fee: PLN 100 per day (in/out privileges)
  • Nearby parking fee: PLN 100 per day(492 ft away; open 24 hours)
  • Pet fee: PLN 100 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: PLN 150.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a smoke detector and a security system
Hotel H15 Francuski Old Town - Destigo Hotels offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.

We should mention

  • One child aged 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Francuski
Francuski Hotel
Francuski Krakow
Hotel Francuski
Hotel Francuski Krakow
Krakow Orbis Francuski Hotel
Orbis Francuski Hotel Krakow
Orbis Francuski Krakow Hotel Krakow
Orbis Francuski Krakow Hotel
Francuski Hotel Krakow
Francuski Hotel
Francuski Krakow
Francuski
Hotel Francuski Hotel Krakow
Krakow Francuski Hotel Hotel
Hotel Francuski Hotel
Francuski Hotel Krakow
Hotel Francuski

Hotel H15 Francuski Old Town - Destigo Hotels Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 269 out of 349 reviews
Rating 8 - Good. 63 out of 349 reviews
Rating 6 - Okay. 15 out of 349 reviews
Rating 4 - Poor. 2 out of 349 reviews
Rating 2 - Terrible. 0 out of 349 reviews

9.6/10

Cleanliness

9.8/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Zbigniew, wilmette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely place
Stayed 2 nights in Jan 2025

10/10 Excellent

Zbigniew

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Old world charm
Stayed 1 night in Jan 2025

10/10 Excellent

Eacham, Zetland

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful old hotel in the old town and close to the square and Christmas Market.
Stayed 2 nights in Jan 2025

8/10 Good

Daniela

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Diana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Location Great Hotel
Great Location, Beautiful Decor and very comfortable rooms. Staff very friendly and helpful
Stayed 3 nights in Dec 2024

10/10 Excellent

Marzena

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything ok!
Stayed 3 nights in Dec 2024

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
What a wonderful hotel right in Old Town. It is only a few blocks from the main square. The hotel itself is old world feel with modern amenities. The room was large and comfortable. Defiantly have the breakfast which is worth the additional expense.
Stayed 1 night in Dec 2024

10/10 Excellent

Elizabeth

Stayed 3 nights in Nov 2024

8/10 Good

Kirsty

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location
Excellent location for a weekend break in Krakow and well looked after hotel - however the walls are very thin so you can hear everything going on next door!
Stayed 2 nights in Dec 2024

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

Matt

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel in old town
Stayed 6 nights in Dec 2024

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent room service lovely and fresh every morning One little thing the breakfast /dining room isn’t very big and at busy times people do have to wait and staff a little slow in topping up the food and drink
Stayed 4 nights in Dec 2024

10/10 Excellent

yunsung

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Ann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely break
We had three lovely days in Krakow. Very welcoming staff when we arrived. The room was very nice - a comfy bed, modern bathroom, spacious and lots of storage. A nice choice of food for breakfast and we ate a very presented and tasty dinner at the French Bistro. The location is superb within a few minutes walk of the market square I would definitely recommend this hotel
Stayed 2 nights in Dec 2024

8/10 Good

BRUCE

Liked: Cleanliness, staff & service, property conditions & facilities
Good location and close to dining and shopping
Stayed 1 night in Nov 2024

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best hotel I’ve stayed at in my Europe trip. Staff is incredibly helpful and the room is spacious and clean. Located at the heart of the Old Town, it is super easy to navigate and walkable. Super super recommended!!
Stayed 3 nights in Nov 2024

10/10 Excellent

Gareth

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A cracking hotel excellent location! Staff were friendly & helpful 24hrs a day! rooms were brilliant 👌
Stayed 3 nights in Nov 2024

8/10 Good

John, Moorestown

Liked: Cleanliness
Stayed 3 nights in Nov 2024

10/10 Excellent

Aurele

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic hotel in the heart of Old Cracow
Amazing check in, room, beautiful hotel and helpful staff. I highly recommend it.
Stayed 1 night in Nov 2024

10/10 Excellent

Carly

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is 10/10. This hotel is beautiful and the rooms were very nice! The rooms were very spacious, clean, quiet and the beds were comfortable. The staff was very welcoming and helpful. This hotel is located in the perfect location. It make it easy to walk to several restaurant options near by, and to tourist attractions. I strongly recommend booking this hotel when you stay in Krakow. You won’t be disappointed.
Stayed 4 nights in Oct 2024

10/10 Excellent

Denine

Liked: Cleanliness
Great hotel and location. Staff very professional and friendly.
Stayed 3 nights in Nov 2024

10/10 Excellent

Agnieszka

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

steven

Stayed 3 nights in Nov 2024

8/10 Good

David

Stayed 3 nights in Oct 2024

10/10 Excellent

Mark

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Excellent location
Stayed 2 nights in Nov 2024