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4.6 out of 5

"Room was small, No wardrobe, 3 coat hangers on hooks. Managed ok as only 2 nights, wouldn’t have liked to be there any longer. Front room , pretty noi ... " More

By a verified traveller on Sun 01 Mar 2020

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Classic Double Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Economy Room (for Single Use)

Bed Count 1 Full Bed Maximum Occupancy 1 Max

Deluxe Double Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Classic Double Room Single Use

Bed Count 1 Full Bed Maximum Occupancy 1 Max

Economy Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Apartment, 1 Bedroom (for Single Use)

Bed Count 1 Full Bed Maximum Occupancy 1 Max

Hotel Description

Our customers tell us they can't get enough of Hotel Jan's great location. During your stay, you're just a quick walk from Royal Road. Free WiFi in public areas, a bar and a coffee shop/cafe are available.

  • Free WiFi
  • Grab something to eat at the coffee shop/cafe or stop for a drink at the bar/lounge
  • Continental breakfast served daily for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Steps from Royal Road and Main Market Square
  • Airport shuttle service available for a fee

Hotel Jan ratings based on 46 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Hotel Jan

Everyone (24) Couples (12) Family (5)
4 out of 5
Room was small, No wardrobe, 3 coat hangers on hooks. Managed ok as only 2 nights, wouldn’t have liked to be there any longer. Front room , pretty noisy at night

Posted by , from fife on 1 Mar 2020

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Comment from Hotel Management

6 Mar 2020 by Hotel Jan

Dear Guest, Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback! We are looking forward to see you next time. Best regards

5 out of 5

Posted by on 24 Dec 2019

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Comment from Hotel Management

26 Dec 2019 by Hotel

Dear Guest, Thank you very much for your opinion. It is no better option than reading such a positive review. We hope you'll be staying with us again. Have a wonderful day! :) Best regards, Hotel Jan

5 out of 5
Our apartment was great very spacious with a lovely terrace. The hotel is in a wonderful location right in the old town. Would not hesitate recommending this hotel.

Posted by on 18 May 2019

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Comment from Hotel Management

21 May 2019 by Hotel

Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback! Hotel Jan

5 out of 5
Great location! Everyone was super nice and helpful too.

Posted by on 3 May 2019

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Comment from Hotel Management

5 May 2019 by Reception

Dear Guest, Thank you for positively mentioning our breakfast buffet We are very pleased that your stay on Hotel Jan was a nice experience. Hope to see you again , Best regards, Hotel Jan

5 out of 5
Everything about this hotel was perfect from staff to where it is situated

Posted by on 11 Apr 2019

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Comment from Hotel Management

30 Apr 2019 by Reception

Dear Guest, Thank you very much for such a positive opinion, we hope you will visit us again. We cordially invite you. Best regards Hotel Jan ***

5 out of 5
Ideally situated next to the Christmas Market. Comfy bed,large bathroom with bath and shower. Breakfast very good. Cereals, fruit ,jams ,yoghurt,nuts etc. Scrambled egg one day fried the next with hard boiled eggs, cheese, tomatoes.Small and cosy. Would stay again definitely.

Posted by on 15 Dec 2018

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Comment from Hotel Management

18 Dec 2018 by Hotel Jan

Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback! Hotel Jan

5 out of 5
Fantastic hotel. staff are polite helpful and friendly Hotel is in a perfect spot with everything close including the square.

Posted by on 5 May 2018

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Comment from Hotel Management

7 May 2018 by Hotel Jan

Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback! Hotel Jan

4 out of 5

Right next to Rynek Głowny

Perfect location if you plan to be in the Old Town in Kraków. The hotel is about 3 doors away from being on the main square itself. Hotel staff are more than happy to help with any and all requests. The room was comfortable, clean, with a huge bathroom. The only downside was the size of the duvet - needs to be twice the size to get two adults under it!!! Overall, a great hotel, in a great location, for a great price. Please don’t book though, because we want it to be available for our next trip!!!

Posted by , from West Midlands, UK on 6 Feb 2018

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Comment from Hotel Management

9 Feb 2018 by Hotel Jan

Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback! Hotel Jan

4 out of 5

Good hotel close to main square.

Lovely big room. A shame that the bar was closed.

Posted by , from malmesbury on 27 Jan 2018

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Comment from Hotel Management

30 Jan 2018 by Hotel Jan

Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback! Hotel Jan

5 out of 5

Little gem,right on the main market square

Pros: Excellent location.Comfortable beds.Lovely warm room.
Cons: We couldn't find any faults
Location: Right on main market square, handy for all amenities..Bars,restaurants,shopping mall,bus and train station not too far..Wawel Castle on doorstep..
Easy to get a taxi to.Fabulous location on the edge of the main market square.Quick,efficient check in.Very nice rooms..Enourmous bathroom..Furniture up to date and modern..Extremely comfortable beds..Lovely warm rooms..Coffee/tea making facilities and a small fridge..Breakfast good times 7-10am with enough choice for everyone..Quick,efficient check out..You can order a taxi from reception and the driver will come to get you although there is a taxi rank just round corner at end of street..Good value for money..Very polite staff..I would recommend the Hotel and we would definately stay again :-)

Posted by , from Yorkshire on 17 Jan 2018

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Comment from Hotel Management

19 Jan 2018 by Hotel Jan

Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

Property Features

There's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. An airport shuttle (available 24 hours) is available for a fee. Multilingual staff, tour/ticket assistance, and laundry facilities are also featured at Hotel Jan. This 3.5-star Kraków hotel is smoke free.

  • 1 building
  • 31 guestrooms or units
  • 4 levels
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Television in lobby
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop

Family Friendly Amenities

  • Free WiFi
  • Laundry facilities
  • Refrigerator

Internet

Available in all rooms: Free WiFi , High-speed internet access

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Train station: Kraków Główny Station (2.9 km / 1.8 mi)
  • Property shuttles: Airport shuttle

Room Amenities

Hotel Jan offers 31 accommodations with a safe and complimentary bottles of water. Satellite televisions are provided. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include baths or showers and complimentary toiletries. This Kraków hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and hairdryers can be requested.

  • In-room dining
  • Television
  • Satellite channels
  • Fridge
  • Coffee maker
  • Bath or shower
  • Housekeeping (daily)
  • Hairdryer available
  • Safe
  • Toiletries (free)
  • Telephone
  • Desk
  • Climate control
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy a continental breakfast daily from 7:00 AM to 10:00 AM.

Knitted Coffe – On-site bar.

Room service is available.

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

Hotel Jan offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 48 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts major credit cards and cash

Safety features at this property include a fire extinguisher

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts major credit cards, Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Eurocard and cash. For guests' safety, the property includes a fire extinguisher in all accommodation.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Gloves are available to guests
  • Property follows sanitisation practices of Intertek Cristal (3rd party expert - Global)
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No cots (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Parking height restrictions apply
  • Individually-wrapped food options are available through room service

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately PLN 55 per person
  • Airport shuttle fee: PLN 130 per vehicle (one-way, maximum occupancy 4)
  • Nearby parking fee: PLN 120 per day (2133 ft away)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Jan
  • Hotel Jan Krakow
  • Jan Hotel
  • Jan Krakow
  • Hotel Jan Krakow
  • Jan Krakow
  • Hotel Hotel Jan Krakow
  • Krakow Hotel Jan Hotel
  • Hotel Hotel Jan
  • Jan
  • Hotel Jan Hotel
  • Hotel Jan Kraków
  • Hotel Jan Hotel Kraków
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.