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Lumen Kraków

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Lumen Kraków

Reception
Aerial view
Gazebo
Twin Room | Desk, laptop workspace, blackout curtains, iron/ironing board
Restaurant

Reviews

4.6 out of 10

Popular amenities

  • Pet-friendly
    Pet-friendly
  • Parking included
    Parking included
  • Free WiFi
    Free WiFi

Explore the area

Map
110 Jerzego Smolenskiego, Kraków, Lesser Poland, 30-499
  • Sanctuary of Divine Mercy
    7 min drive
  • ICE Krakow Congress Centre
    10 min drive
  • Dragon's Den
    11 min drive
  • Kraków (KRK-John Paul II - Balice)
    16 min drive

Room options

View all photos for Triple Room, Multiple Beds

Triple Room, Multiple Beds | Desk, laptop workspace, blackout curtains, iron/ironing board

Triple Room, Multiple Beds

  • 27 sq m
  • Sleeps 4
  • 3 Single Beds and 1 Single Sofa Bed

View all photos for Twin Room

Twin Room | Desk, laptop workspace, blackout curtains, iron/ironing board

Twin Room

  • 18 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Double Room, 1 Double Bed

Double Room, 1 Double Bed | Desk, laptop workspace, blackout curtains, iron/ironing board

Double Room, 1 Double Bed

  • 16 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Apartment

Family Apartment | Desk, laptop workspace, blackout curtains, iron/ironing board

Family Apartment

  • 36 sq m
  • Sleeps 4
  • 2 Double Beds

About this property

Lumen Kraków

Hotel with free parking, in the vicinity of Old Synagogue
Tour/ticket assistance, a front desk safe and free self parking are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a reception hall. Housekeeping is available on request.
Lumen Kraków offers 20 accommodations with a hairdryer and portable fans. Flat-screen televisions are featured in guestrooms.

Bathrooms include a shower. Guests can surf the web using complimentary wired and wireless Internet access. Housekeeping is offered on request and an iron/ironing board can be requested.

During your stay at Lumen Kraków, you'll be close to Swoszowice Spa. Enjoy features like free WiFi in public areas and free self-parking.
  • Free WiFi
  • Free self-parking
  • Services include tour or ticket assistance and luggage storage
  • 11 minutes by car from Wieliczka Salt Mine and 11 minutes from Old Synagogue
  • Cats and dogs welcome for a fee
Lumen Kraków offers its guests tour/ticket assistance and a front desk safe. Public spaces have free WiFi. Limited free parking is available on a first-come, first-served basis.

This 3-star Kraków hotel is smoke free.

Languages

English, Polish, Ukranian

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free 24-hour offsite parking within 20 metres
  • Street parking available
  • Free uncovered self parking on site
  • Limited on-site parking
  • Onsite parking includes off-street options

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (on request)
  • Tour and ticket assistance

Outdoors

  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • 1 building
  • 2 floors
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Electric kettle
  • Tea bags/instant coffee

More

  • Desk
  • Iron/ironing board on request
  • Laptop workspace
  • Portable fan

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Late check-in fee for check-in between midnight and 7:00 AM
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 7:00 AM - midnight
Front desk staffed during limited hours
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

The property is closed: Christmas Eve and Christmas Day.

Access methods

Front desk (limited hours)

Pets

  • Pets: PLN 40 per pet, per night
  • Only dogs and cats are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 3 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: PLN 40 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee for check-in between midnight and 7:00 AM
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
The front desk at this property is open daily from 7:00 AM - midnight.
Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

We should mention

  • Children aged 3 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Hotel Lumen
Lumen Kraków Hotel
Lumen Kraków Kraków
Lumen Kraków Hotel Kraków

Lumen Kraków Reviews

Reviews

4.6
Rating 10 - Excellent. 0 out of 3 reviews" "
Rating 8 - Good. 1 out of 3 reviews" "
Rating 6 - Okay. 0 out of 3 reviews" "
Rating 4 - Poor. 1 out of 3 reviews" "
Rating 2 - Terrible. 1 out of 3 reviews" "

7.4/10

Cleanliness

5.4/10

Staff & service

8.0/10

Property conditions & facilities

Reviews

4/10 Poor

Aldona

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
Nie polecam gdy zimno na zewnatrz
Położenie hotelu super, blisko do centrum miasta (10km) oraz Centrum Konferencyjnego. Nie było problemu z odnalezieniem go - widoczny jest z Zakopianki. Tuż obok Lidl i KFC. Pokoje czyste bez zastrzezen. Śniadania ok, dużo nie wymagalismy ale swiezego pieczywa nie bylo, w 1dniu brak warzyw :( pozniej juz byly. Na ciepło parowki i jajecznica, ktore po doniesieniu do stolu juz byly zimne. Minusem w tym hotelu jest ilosc miejsc parkingowych. Gdy wracalismy po 22 juz ich nie bylo. Dostepnych jest chyba 5-6 miejsc na 20 pokoi. Kolejny minus to ogrzewanie w hotelu a raczej jego brak. Bylismy w drugiej polowie wrzesnia temp. wieczorami na zewnatrz 8st a w hotelu zimno. Po zgloszeniu na recepcji Pan powiedzial ze sprawdzi w kotlowni, ale co mial sprawdzac jak w calym hotelu nie bylo grzane. Kaloryfery zimne przez 3dni mimo odkrecenia na maxa. Na sniadaniach rowniez zimno. Ostatni juz minus to temperatura wody. Jedna osoba szybko sie zdazyla wykapac dla drugiej juz cieplej wody nie bylo. To jakis absurd zeby nie moc wziasc prysznica w cieplej wodzie (nie mowie juz nic o goracej). Hotel polecam latem jak na zewnatrz jest goraco i kapiel w zimnej wodzie to przyjemnosc
Stayed 3 nights in Sep 2019

8/10 Good

Gerard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lekker geslapen in Lumen
Goed hotel met zeer behukpzaam en vriendelijk personeel . En een heel goed ontbijt .
Stayed 1 night in Aug 2019

2/10 Terrible

Frode

Disliked: Staff & service, room comfort
Fant ikke hotellet. Den oppgitte adressen var det ingen Hotel. Bare bolighus og en gammel Garage. De svarte heller ikke på tlf. Ringte hotels.com som etter en liten time ringte oss opp igjen og hadde fått tak i hotellet som skulle ringe oss igjen. Da hadde vi ventet i et par timer og bestemte oss for å reise videre. Etter en times tid ringte de fra hotellet og forklarte beliggenheten. Et helt annet sted en hvor navigasjon og også angitt posisjon på kartet på hotels. com. Så for oss ble ikke dette noen fin opplevelse desverre.
Stayed 1 night in Aug 2019