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Hotel Stary

5.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Stary

Terrace/patio
2 indoor pools
2 indoor pools
Double Room | Hypo-allergenic bedding, minibar, in-room safe, individually decorated
Couples treatment room(s), sauna, Turkish bath/hammam, body treatments

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Bar
    Bar
  • Pool
    Pool
  • Pet-friendly
    Pet-friendly
  • Parking available
    Parking available
  • Spa
    Spa
  • Gym
    Gym

Explore the area

Map
Szczepanska 5, Kraków, Lesser Poland, 31-011
  • Main Market Square
    1 min walk
  • Town Hall Tower
    2 min walk
  • Cloth Hall
    3 min walk
  • Kraków (KRK-John Paul II - Balice)
    25 min drive

Room options

View all photos for Single Room

LED TV

Single Room

  • 30 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Junior Suite

Junior Suite | Living area | LED TV

Junior Suite

  • 50 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Double Room

Double Room | Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Double Room

  • 31 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Apartment

Apartment | Living area | LED TV

Apartment

  • 60 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Luxury Suite

Luxury Suite | Living area | LED TV

Luxury Suite

  • 80 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Twin Room

Twin Room | Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Twin Room

  • 35 sq m
  • Sleeps 2
  • 2 Single Beds

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includes taxes & fees
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About this property

Hotel Stary

Luxury Kraków hotel in Kraków Old Town with 2 restaurants
Along with 2 restaurants, this smoke-free hotel has 2 indoor pools and a full-service spa. WiFi in public areas is free. Additionally, a fitness centre, a bar/lounge and a sauna are on-site.
Hotel Stary offers 78 accommodations with minibars and a safe. Each accommodation is individually decorated. LED televisions come with cable channels. Bathrooms include dressing gowns, slippers, designer toiletries and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. Hypo-allergenic bedding and an iron/ironing board can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

2 indoor swimming pools are on site along with a sauna and a fitness centre.

Children aged under 14 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has 2 treatment rooms, including rooms for couples. Services include deep-tissue massages, sports massages, Thai massages and body scrubs. A variety of treatment therapies are provided, including reflexology. The spa is equipped with a sauna and Turkish bath/hammam.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision.

Our customers tell us they can't get enough of Hotel Stary's great location. During your stay, you're just a quick walk from Main Market Square. Enjoy features like free WiFi in public areas, plus 2 indoor pools and 2 restaurants. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Enjoy international cuisine while dining at TRZY RYBKI
  • Buffet breakfast served daily for a fee
  • Valet parking available for a fee
  • Take a swim in the 2 indoor pools
  • Treat yourself to body scrubs, body treatments or massages at the spa
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes a gym, a steam room and a sauna
  • Guests have great things to say about the location and the helpful staff
  • Steps from Main Market Square and Town Hall Tower
  • Airport shuttle service available for a fee
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
As a guest of Hotel Stary, you'll find a full-service spa, 2 indoor swimming pools, a sauna, and a fitness centre. There are 2 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A business centre, 2 meeting rooms, and limo/town car service are available. Event space at this hotel measures 1938 square feet (180 square metres) and includes conference space. A rooftop terrace, multilingual staff, and tour/ticket assistance are also featured at the luxury Hotel Stary. An airport shuttle (available 24 hours) is available for a fee. For a fee, parking is available.

This 5-star Kraków hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7 AM to 10:30 AM.
TRZY RYBKI – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Room service (during limited hours) is available.

Languages

English, French, Polish, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Limo/town car service
  • Secured valet parking on site (PLN 150 per day; includes in/out privileges)

Food and drink

  • Daily buffet breakfast available 7 AM to 10:30 AM for a fee: PLN 140 for adults and PLN 100 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • TRZY RYBKI

Family friendly

  • 2 indoor pools
  • In-room babysitting
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 1,938 square feet of conference space
  • 2 meeting rooms
  • Business centre
  • Computer station

Outdoors

  • Rooftop terrace

Full-service spa

  • 2 treatment rooms
  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Thai massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 6 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • LED TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Individual decor
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: PLN 200 per pet, per stay
  • Maximum 1 pets
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for PLN 200 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately PLN 140 for adults and from PLN 100 for children
  • Airport shuttle fee: PLN 120 per person (one-way)
  • Valet parking fee: PLN 150 per day (in/out privileges)
  • Pet fee: PLN 200 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: PLN 200 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher and a first aid kit
Hotel Stary offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival.

We should mention

  • Pool access available from 6:00 AM to 10:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Hotel Stary
Hotel Stary Krakow
Stary Hotel
Stary Krakow
Stary Hotel Krakow
Stary Hotel Krakow
Hotel Stary Hotel
Hotel Stary Kraków
Hotel Stary Hotel Kraków

Hotel Stary Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 495 out of 677 reviews" "
Rating 8 - Good. 132 out of 677 reviews" "
Rating 6 - Okay. 29 out of 677 reviews" "
Rating 4 - Poor. 17 out of 677 reviews" "
Rating 2 - Terrible. 4 out of 677 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Gregory

Stayed 4 nights in Aug 2024

10/10 Excellent

Greg

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Greg

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is a wonderful blending of old and modern. It is conveniently located in the heart of the old town, and the staff were extremely friendly and helpful.
Stayed 1 night in Aug 2024

8/10 Good

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Holly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A stellar staff! Never have I received the caliber of friendly and welcoming service as I did upon my arrival with Małgorzata and departure with Klaudia at Hotel Stary. Malgorzata allowed my early arrival and Klaudia my late departure. Their colleagues at the spa were so supportive and friendly. I felt like a queen for my entire stay. Not bad for a woman from South Bend, IN in the USA. Thank you!!
Stayed 1 night in Aug 2024

10/10 Excellent

Tomasz

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is truly one of a kind hotels with a beautiful interior design mixing modern and old charm. The team is very professional and attentive. My favorite hotel to stay in Cracow.
Stayed 1 night in Jul 2024

10/10 Excellent

Margaret

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Leigh

Stayed 2 nights in Jul 2024

6/10 Okay

Xiaoying

Travelled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
In general the hotel did not meet my expectations as a 5 star hotel, especially the staff was not very welcoming.
Stayed 3 nights in Jun 2024

10/10 Excellent

David

Business traveller
Liked: Property conditions & facilities
Beautiful property. Great location, lovely rooms, able and obliging front desk. My one complaint is the rooftop bar: the service is sullen and incompetent (orders botched, indifferent wait staff). Going up there is like migrating from a fine hotel to a third-rate one.
Stayed 1 night in Jul 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A delightful stay
This is a really lovely hotel. It’s thoughtfully designed, very well located, and the staff are excellent.
Stayed 3 nights in Jun 2024

8/10 Good

Michael

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Air conditioning was inadequate could not cool room in heater room
Stayed 3 nights in Jun 2024

8/10 Good

Debbie

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Good points: . Friendly welcome . Very clean . Great location . Pool . Roof top view . Aesthetically pleasing Bad points . Room too dark . No tea / coffee making facilities in standard room (despite being a 5 star hotel) . Loud music until 2am on Saturday night. Private function in bar. Music so loud impossible to sleep. Ruined last night
Stayed 3 nights in Jun 2024

8/10 Good

kim

Stayed 1 night in Jun 2024

10/10 Excellent

Emma

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2024

10/10 Excellent

Rob

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2024

10/10 Excellent

Adam

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2024

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely old building , well renovated. Staff excellent. Meal was first class
Stayed 4 nights in May 2024

10/10 Excellent

Linda

Stayed 3 nights in May 2024

10/10 Excellent

Linda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel
Amazing hotel tastefullly done right in the center of old town. Could not have asked for more!
Stayed 2 nights in May 2024

8/10 Good

Amanda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Second time at this hotel and enjoyed it. Facilities are good and really well located for the main square. On the downside… no tea/coffee in rooms (though can get room service) and the breakfast at around £35 is extortionate - though readily available for a lot less on the square.
Stayed 3 nights in May 2024

10/10 Excellent

Izabela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing place
I loved the hotel decor and the overall vibe. Will be definitely staying there again.
Stayed 2 nights in May 2024

6/10 Okay

BRIDGET JANE

Travelled with family, Travelled with partner
Liked: Cleanliness
Not bar
Stayed 3 nights in May 2024