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4.5 out of 5

"The best hotel in Krakow " More

By a verified traveller on Wed 10 Aug 2022

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Classic Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Panoramic Suite, Terrace

Bed Count 1 King Bed Maximum Occupancy 3 Max

Premium Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Classic Single Room

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Family Twin Room, Multiple Beds

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Suite, Terrace

Bed Count 1 King Bed Maximum Occupancy 3 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at INX Design Hotel. During your stay, you're just a quick walk from Galicia Jewish Museum. Features include free WiFi in public areas, plus a restaurant and a 24-hour gym. This property offers pet-friendly amenities, such as food and water bowls.

  • Free WiFi
  • Enjoy local and international cuisine while dining at Negresco Bar
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym and a sauna
  • Within a 15-minute walk of Oskar Schindler Factory and Royal Road
  • Airport and local-area shuttle service available for a fee
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls

INX Design Hotel ratings based on 17 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for INX Design Hotel

Everyone (9) Couples (3)
5 out of 5
The best hotel in Krakow

Posted by on 10 Aug 2022

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Comment from Hotel Management

16 Aug 2022 by Recepcja

Thank you very much we apprectiate your oppinion

5 out of 5
Good location New & nice rooms

Posted by on 22 Jul 2021

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Comment from Hotel Management

7 Aug 2021 by Front Office

Thank you

5 out of 5

Posted by on 10 Jun 2019

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Comment from Hotel Management

11 Jun 2019 by Front Office Manager

Dear Guest, We are extremely happy that you had such an amazing time while staying with us! It is always nice to hear from satisfied guest! We would like to thank you for your stay and for sharing your opinion with us. Best Regards Front Office Manager

5 out of 5

Quirky/great location

Pros: Central location, cleanliness, modern design. The shower was amazing!
Cons: Now that the bar's open, probably not much.
Location: Great location; 5/10 min walk to the main square (lots of bars/restaurants), Wawal castle, synagogues. About 30 mins from airport by car.
Overall the hotel was lovely. My only slight criticism is that the bar wasn't operational for most of our stay which meant having to actually ring for someone to come to the lobby area to take drinks orders (which wasn't a massive problem for us, but it did make us feel a bit lazy). The staff were always lovely and hard working though, especially the breakfast and bar dudes. The bar actually opened on the day we left so that shouldn't be an issue for folk staying after us. Would highly recommend :-)

Posted by , from Scotland on 28 Sep 2017

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1 out of 5

Posted by on 12 May 2024

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Comment from Hotel Management

3 Jun 2024 by Tomasz - Front Office Manager

Thank You

4 out of 5
Ich war rundum zufrieden mit dem Hotel. Besonders wertvoll war, dass es im Erdgeschoss eine grosse Lounge hat.

Posted by on 12 May 2024

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Comment from Hotel Management

20 May 2024 by Tomasz - Front Office Manager

Dear Guest, thank You very much for such a nice opinion for us. We are glad that Your stay with us was successful and we invite You to further visits. Best Regards,

5 out of 5
Ne parlant ni polonais ni anglais ils ont pris le temps avec Google tran. de traduire et la cuisine a oublié de me préparer le petit-déjeuner en avance l'hôtel m'a offert une attention pour s'excuser je retournerai pour decouvir plus la ville c'est dans cette hôtel que je vais séjourner

Posted by on 7 May 2023

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Comment from Hotel Management

23 May 2023 by Front Office

Thank you

5 out of 5
Die Lage ist sehr gut, das Personal ist sehr freundlich und hilfsbereit. Das Frühstücksbuffet ist super und sehr zmfangreich. Kann dieses Hotel wirklich weiterempfehlen.

Posted by on 2 Jan 2020

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Comment from Hotel Management

3 Jan 2020 by Front Office Manager

Dear Sir or Madam, We would like to thank you for leaving a comment about your stay. It’s nice to heat that quality of our services have met your expectations as our top priority is comfort and satisfaction of our guests! We are especially happy that you’ve mentioned our staff, that makes sure that your stay is as comfortable and enjoyable as possible. It will be a pleasure to have you as a guest again in our hotel! Best Regards

4 out of 5
Hotelli on siisti, aamupala tasokas. Hotellin web-infossa kerrottiin, että huoneen voi luovuttaa myöhemmin hintaan 10 euroa per tunti, tästä ei kuitenkaan vastaanotto ollut tietoinen, syntyi kiista, mikä ratkesi vasta asiakkaan valokuvaamalla viestin. Asiakas on aina oikeassa, vieras käsitys tässä hotellissa.

Posted by on 16 Dec 2019

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Comment from Hotel Management

16 Dec 2019 by Front Office Manager

Dear Sir or Madam, Thank you for choosing INX Design Hotel as a place for your stay in Kraków and for sharing with us such detailed information and kind opinion. Thank you for all your suggestion which will be taken into the consideration.Looking forward to hosting you in our Hotel again soon. With kindest regards,

5 out of 5
Raitiovaunupysäkki hotellin edessä. Kaupunginosa Kazmierz oli loistava

Posted by on 29 Oct 2019

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Comment from Hotel Management

29 Oct 2019 by Front Office Manager

Dear Guest, Thank you for your feedback about your stay in our INX Design Hotel ****. Nice to hear that our location meet your expectation! Hope to see you again with us during your next stay in Kraków Best regards, Front Office Manager INX Design Hotel ****

Property Features

INX Design Hotel offers its guests a sauna and a 24-hour fitness centre. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. Business amenities include a business centre and meeting rooms. Event space at this hotel measures 2691 square feet (250 square metres) and includes conference space. Spa services, a library, and tour/ticket assistance are also featured at the business-friendly INX Design Hotel. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. Parking is available for a fee. This Art Deco Kraków hotel is smoke free.

  • 1 building
  • 122 guestrooms or units
  • 7 levels
  • Conference rooms
  • 2691 sq ft of conference space
  • 250 sq. m of conference space
  • Built in 2017
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • ATM
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue

Family Friendly Amenities

  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Train station: Kraków Plaszów Station (2.9 km / 1.8 mi)
  • Property shuttles: Airport shuttle and area shuttle
  • Parking: Self parking available for a surcharge

Room Amenities

INX Design Hotel offers 122 accommodations with minibars and a safe. Flat-screen televisions come with cable channels. Bathrooms include complimentary toiletries and hairdryers. This Kraków hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

  • Minibar
  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Coffee maker
  • Hypo-allergenic bedding
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Sound-insulated rooms
  • Climate control
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 11:00 AM.

Negresco Bar – This bar specialises in local and international cuisine.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a sauna and a 24-hour fitness centre.

  • Health or beauty spa nearby

Spa Services

Guests can pamper themselves by indulging in the on-site spa services. Services include massages.

  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair accessible path of travel
  • Handrails in stairways
  • Wheelchair-accessible path to lift
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible fitness centre

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

INX Design Hotel offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for PLN 170.0 per day.

Pet Policy

  • Pets: PLN 100 per pet, per day
  • Food and water bowls are available Service animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

This property uses solar energy

Safety features at this property include a fire extinguisher, a security system and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International and cash. This property uses solar energy. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • Renewable energy source - solar
  • Gap period enforced between guest stays - 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately PLN 69 to 69 for adults and PLN 69 to 69 for children
  • Airport shuttle fee: PLN 159 per vehicle (one-way, maximum occupancy 4)
  • Self-parking fee: PLN 99 per day
  • Pet fee: PLN 100 per pet, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: PLN 170.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • INX Design Hotel Krakow
  • INX Design Krakow
  • INX Design
  • INX Design Hotel Hotel
  • INX Design Hotel Kraków
  • INX Design Hotel Hotel Kraków

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.