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P&J Apartments

3.0 star property

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Photo gallery for P&J Apartments

Comfort Apartment, 2 Bedrooms (Szpitalna Street) | Private kitchen | Fridge, microwave, stovetop, coffee/tea maker
Studio (Grodzka Street V) | Living area | 32-inch LCD TV with satellite channels, TV
Economy Studio | Desk, laptop workspace, iron/ironing board, free WiFi
Classic Apartment, 2 Bedrooms (Stolarska Street) | Private kitchen | Fridge, microwave, stovetop, coffee/tea maker
Deluxe Suite, 1 Bedroom (Lubicz Street) | Living room | 32-inch LCD TV with satellite channels, TV

Reviews

8.2 out of 10
Very good

Popular amenities

  • Room service
  • Bar
  • Breakfast available
  • Laundry
  • Pet-friendly
  • Free WiFi

Explore the area

Map
Florianska 39, Kraków, Lesser Poland, 31-019
  • Royal Road
    ‪1 min walk‬
  • Main Market Square
    ‪3 min walk‬
  • St. Mary's Basilica
    ‪3 min walk‬
  • Kraków (KRK-John Paul II - Balice)
    ‪28 min drive‬

Room options

View all photos for Apartment Selected at Check-In - different locations (2 adults)

Apartment Selected at Check-In - different locations (2 adults) | Desk, laptop workspace, iron/ironing board, free WiFi

Apartment Selected at Check-In - different locations (2 adults)

  • Studio
  • Sleeps 2
  • 1 Double Bed

View all photos for Economy Studio

Desk, laptop workspace, iron/ironing board, free WiFi

Economy Studio

  • 25 sq m
  • Studio
  • Sleeps 3
  • 1 Double Bed and 1 Single Sofa Bed

View all photos for Apartment Selected at Check-In - different locations (4 adults)

Desk, laptop workspace, iron/ironing board, free WiFi

Apartment Selected at Check-In - different locations (4 adults)

  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Deluxe Studio Suite, 1 Double Bed with Sofa bed (Florianska Street)

Deluxe Studio Suite, 1 Double Bed with Sofa bed (Florianska Street) | Desk, laptop workspace, iron/ironing board, free WiFi

Deluxe Studio Suite, 1 Double Bed with Sofa bed (Florianska Street)

  • Studio
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Design Apartment, 2 Bedrooms (Floriańska Street)

Desk, laptop workspace, iron/ironing board, free WiFi

Design Apartment, 2 Bedrooms (Floriańska Street)

  • 60 sq m
  • 2 bedrooms
  • Sleeps 5
  • 2 Double Beds and 1 Single Sofa Bed

View all photos for Comfort Apartment, 2 Bedrooms (Floriańska Street)

Fridge, microwave, stovetop, coffee/tea maker

Comfort Apartment, 2 Bedrooms (Floriańska Street)

  • 70 sq m
  • 3 bedrooms
  • Sleeps 6
  • 2 Double Beds, 2 Single Beds and 1 Double Sofa Bed

View all photos for Apartment Selected at Check-In - different locations (6 adults)

Desk, laptop workspace, iron/ironing board, free WiFi

Apartment Selected at Check-In - different locations (6 adults)

  • 2 bedrooms
  • Sleeps 6
  • 2 Double Beds and 2 Single Beds

View all photos for Royal Apartment (Grodzka Street)

Royal Apartment (Grodzka Street) | Desk, laptop workspace, iron/ironing board, free WiFi

Royal Apartment (Grodzka Street)

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Apartment, 1 Bedroom (Grodzka Street)

Standard Apartment, 1 Bedroom (Grodzka Street) | Desk, laptop workspace, iron/ironing board, free WiFi

Standard Apartment, 1 Bedroom (Grodzka Street)

  • 50 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 Double Beds and 1 Large Single Sofa Bed

View all photos for Comfort Studio (Grodzka Street)

Desk, laptop workspace, iron/ironing board, free WiFi

Comfort Studio (Grodzka Street)

  • 40 sq m
  • Studio
  • Sleeps 4
  • 1 Double Bed, 1 Queen Bed and 1 Single Bed

View all photos for Apartment Selected at Check-In - different locations (5 adults)

Desk, laptop workspace, iron/ironing board, free WiFi

Apartment Selected at Check-In - different locations (5 adults)

  • 2 bedrooms
  • Sleeps 5
  • 1 Double Bed, 1 Single Bed and 1 Double Sofa Bed

View all photos for Deluxe Suite, 1 Bedroom (Lubicz Street)

Deluxe Suite, 1 Bedroom (Lubicz Street) | Living room | 32-inch LCD TV with satellite channels, TV

Deluxe Suite, 1 Bedroom (Lubicz Street)

  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Single Sofa Bed

View all photos for Design Apartment, 3 Bedrooms (Florianska Street)

Design Apartment, 3 Bedrooms (Florianska Street) | Desk, laptop workspace, iron/ironing board, free WiFi

Design Apartment, 3 Bedrooms (Florianska Street)

  • 80 sq m
  • 3 bedrooms
  • Sleeps 8
  • 2 Queen Beds, 3 Single Beds and 1 Double Sofa Bed

View all photos for Comfort Apartment (Floriańska Street)

Desk, laptop workspace, iron/ironing board, free WiFi

Comfort Apartment (Floriańska Street)

  • 50 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 Double Beds and 2 Single Sofa Beds

View all photos for Deluxe Suite, 2 Bedrooms (Lubicz Street)

Deluxe Suite, 2 Bedrooms (Lubicz Street) | Desk, laptop workspace, iron/ironing board, free WiFi

Deluxe Suite, 2 Bedrooms (Lubicz Street)

  • 80 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 Queen Bed and 2 Single Beds

View all photos for Comfort Studio Suite, Multiple Beds (Floriańska Street)

Comfort Studio Suite, Multiple Beds (Floriańska Street) | Desk, laptop workspace, iron/ironing board, free WiFi

Comfort Studio Suite, Multiple Beds (Floriańska Street)

  • Studio
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Comfort Apartment, 2 Bedrooms (Szpitalna Street)

Comfort Apartment, 2 Bedrooms (Szpitalna Street) | Desk, laptop workspace, iron/ironing board, free WiFi

Comfort Apartment, 2 Bedrooms (Szpitalna Street)

  • 2 bedrooms
  • Sleeps 6
  • 1 Double Bed, 1 Double Sofa Bed and 2 Single Beds

View all photos for Classic Studio, 1 Double Bed with Sofa bed

Desk, laptop workspace, iron/ironing board, free WiFi

Classic Studio, 1 Double Bed with Sofa bed

  • 30 sq m
  • Studio
  • Sleeps 3
  • 1 Double Bed and 1 Single Sofa Bed

View all photos for Royal Apartment, Mezzanine (Grodzka Street)

Royal Apartment, Mezzanine (Grodzka Street) | Desk, laptop workspace, iron/ironing board, free WiFi

Royal Apartment, Mezzanine (Grodzka Street)

  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds and 1 Double Bed

View all photos for Classic Studio (Stolarska Street)

Classic Studio (Stolarska Street) | Desk, laptop workspace, iron/ironing board, free WiFi

Classic Studio (Stolarska Street)

  • 35 sq m
  • Studio
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Classic Apartment, 1 Bedroom (Stolarska Street)

Classic Apartment, 1 Bedroom (Stolarska Street) | Desk, laptop workspace, iron/ironing board, free WiFi

Classic Apartment, 1 Bedroom (Stolarska Street)

  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Deluxe Studio Suite (Floriańska Street)

Deluxe Studio Suite (Floriańska Street) | Desk, laptop workspace, iron/ironing board, free WiFi

Deluxe Studio Suite (Floriańska Street)

  • Studio
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Comfort Studio Suite, Tower (Florianska Street)

Comfort Studio Suite, Tower (Florianska Street) | Desk, laptop workspace, iron/ironing board, free WiFi

Comfort Studio Suite, Tower (Florianska Street)

  • Studio
  • Sleeps 2
  • 1 Double Bed OR 1 Double Bed and 1 Single Bed

View all photos for Deluxe Suite (Florianska Street)

Deluxe Suite (Florianska Street) | Desk, laptop workspace, iron/ironing board, free WiFi

Deluxe Suite (Florianska Street)

  • 1 bedroom
  • Sleeps 6
  • 1 Double Bed and 2 Double Sofa Beds

View all photos for Comfort Apartment (Szpitalna Street)

Comfort Apartment (Szpitalna Street) | Desk, laptop workspace, iron/ironing board, free WiFi

Comfort Apartment (Szpitalna Street)

  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds and 1 Double Bed

View all photos for Apartment Selected at Check-In - different locations (3 adults)

Desk, laptop workspace, iron/ironing board, free WiFi

Apartment Selected at Check-In - different locations (3 adults)

  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Sofa Bed

View all photos for Apartment, 4 Bedrooms (Gertrudy Street)

Apartment, 4 Bedrooms (Gertrudy Street) | Desk, laptop workspace, iron/ironing board, free WiFi

Apartment, 4 Bedrooms (Gertrudy Street)

  • 200 sq m
  • 4 bedrooms
  • Sleeps 8
  • 4 Double Beds and 1 Double Sofa Bed

View all photos for Deluxe Studio (Florianska Street)

Deluxe Studio (Florianska Street) | Desk, laptop workspace, iron/ironing board, free WiFi

Deluxe Studio (Florianska Street)

  • Studio
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Classic Apartment, 2 Bedrooms (Stolarska Street)

Desk, laptop workspace, iron/ironing board, free WiFi

Classic Apartment, 2 Bedrooms (Stolarska Street)

  • 40 sq m
  • 2 bedrooms
  • Sleeps 5
  • 2 Double Beds and 1 Single Bed

View all photos for Comfort Studio Suite (Florianska Street)

Comfort Studio Suite (Florianska Street) | Desk, laptop workspace, iron/ironing board, free WiFi

Comfort Studio Suite (Florianska Street)

  • Studio
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Royal Apartment, 1 Double Bed with Sofa bed (Grodzka Street)

Royal Apartment, 1 Double Bed with Sofa bed (Grodzka Street) | Desk, laptop workspace, iron/ironing board, free WiFi

Royal Apartment, 1 Double Bed with Sofa bed (Grodzka Street)

  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

Similar properties

Room

Aparthotel Best Views Luxury

  • Kitchen
  • Washer
  • Dryer
  • Free WiFi
4.5 out of 5, Wonderful, (213)
The price is €106
for 1 room
includes taxes & fees
7 Mar - 8 Mar
Aparthotel Best Views Luxury

About this property

P&J Apartments

Aparthotel with a restaurant, a quick walk to Main Market Square
Along with a restaurant, this smoke-free aparthotel has a bar/lounge and a meeting room. WiFi in public areas is free. Other amenities include laundry facilities, express check-out and tour/ticket assistance. Each apartment provides a fridge and a microwave, plus free WiFi and an LCD TV with satellite channels. Guests can appreciate conveniences, such as a coffee/tea maker and a dining table, and other amenities include a stovetop and room service. Limited housekeeping is available.
P&J Apartments offers 40 accommodations with coffee/tea makers and a hairdryer. This accommodation is furnished with desks and dining tables. Guests can make use of the in-room fridges and microwaves. Bathrooms include baths or showers.

Guests can surf the web using complimentary wireless Internet access. 32-inch LCD televisions come with satellite channels. Housekeeping is provided on a limited basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us they can't get enough of P&J Apartments's great location. During your stay, you're just a quick walk from Royal Road. Enjoy features like free WiFi in public areas, plus a restaurant and a bar. This comfortable aparthotel has 40 apartments over 4 floors. Each apartment includes amenities such as free WiFi and an LCD TV.
  • Each apartment offers an LCD TV, a fridge and a microwave
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • To-go breakfast served daily for a fee
  • Services include tour or ticket assistance and luggage storage
  • Guests have great things to say about the helpful staff and the location
  • Just a 3-minute walk from Main Market Square and 3 minutes on foot from St. Mary's Basilica
  • Airport and local-area shuttle service available for a fee
  • Pets welcome free of charge
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. The business-friendly P&J Apartments also features tour/ticket assistance, laundry facilities, and room service (during limited hours).

This 3-star Kraków aparthotel is smoke free.

For a fee, guests can enjoy a to-go breakfast daily from 8:00 AM to 10:00 AM.
P&J Apartments has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, Polish, Russian, Spanish, Ukranian

Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (PLN 60 per day); reservations required
  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Limited on-site parking

Family friendly

  • Children stay free (see details)

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Hob
  • Microwave
  • Refrigerator

Dining

  • Daily breakfast to-go available 8:00 AM to 10:00 AM for a fee: PLN 40 per person
  • A bar/lounge
  • A restaurant
  • Dining table
  • Limited room service

Bedrooms

  • Bedsheets provided

Bathroom

  • 1 private bathroom
  • Bathtub or shower
  • Hair dryer
  • Soap
  • Toilet paper
  • Towels provided

Living spaces

  • Dining table

Entertainment

  • 32-inch LCD TV with cable/satellite channels

Laundry

  • Laundry facilities
  • Laundry service

Work spaces

  • Laptop workspace
  • Meeting room

Comfort

  • Heating

Pets

  • Pet friendly
  • Pets stay free

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • No lift
  • Smoke-free property

Services and conveniences

  • Housekeeping (limited availability)
  • Iron/ironing board
  • Limited-hour front desk
  • Local maps
  • Luggage storage
  • Tour and ticket assistance

Location highlights

  • In a historical district
  • In the city centre
  • Near a train station
  • Near an outlet shopping centre

Things to do

  • Hiking/biking trails nearby

Safety features

  • Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Fire extinguisher

General

  • 4 buildings
  • 4 floors
  • 40 units

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 12:30 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 8:30 AM - 11:30 PM
Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions and lockbox information; front desk staffed during limited hours
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours), lockbox

Pets

  • Pets are welcome and stay free

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: from approximately PLN 40 per person
  • Airport shuttle fee: PLN 150 per vehicle (one-way, maximum occupancy 6)
  • Nearby parking fee: PLN 60 per day (2297 ft away)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 17 years old.
This property accepts major credit cards, debit cards and cash
Host has indicated that there is a carbon monoxide detector on the property
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property is professionally cleaned
P&J Apartments offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. The front desk at this property is open daily from 8:30 AM - 11:30 PM.
Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours will receive an email with special check-in information and lockbox information. Front desk staff will greet guests on arrival at the property.

We should mention

  • One child aged 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

P J Krakow
P&J Apartments
P&J Apartments Krakow
P&J Apartments Apartment Krakow
P&J Apartments Apartment
P J Apartments
P J Apartments
P&J Apartments Kraków
P&J Apartments Aparthotel
P&J Apartments Aparthotel Kraków

P&J Apartments Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 198 out of 517 reviews
Rating 8 - Good. 203 out of 517 reviews
Rating 6 - Okay. 67 out of 517 reviews
Rating 4 - Poor. 27 out of 517 reviews
Rating 2 - Terrible. 22 out of 517 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

2/10 Terrible

Derek

Disliked: Room comfort
Awful smell in apartment meant I had to constantly have the windows open so it was freezing cold
Stayed 1 night in Nov 2024

4/10 Poor

Nigel

Disliked: Amenities, property conditions & facilities
As many people have said you really need to check what grade of apartment you choose and where it’s located. We knowingly chose the basic studio so wasn’t expecting very much but it fell below those expectations in terms of the condition of the apartment was very worn and the building it was in was not very pleasant at all. Unfortunately there was a smell of vomit and urine in the common areas and on our final night we were greeted with homeless people sleeping in the entrance hall (past the locked area). It’s a little disconcerting to say the least. As I said we were not expecting much but the photos were a quite more generous than in reality
Stayed 2 nights in Oct 2024

10/10 Excellent

Yaryna

Liked: Cleanliness, room comfort
Stayed 2 nights in Sep 2024

6/10 Okay

Robert, Inverkeithing

Liked: Cleanliness, property conditions & facilities
the address I booked to stay ended up 1mile away.
Stayed 2 nights in Sep 2024

8/10 Good

Agata

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
We have stayed in Apartment 9 and then 7 at Stolarska. Apartment no 7 was far better than 9 because the bathroom was in much better condition and there were more amenities. Both were big and in the heart of Krakow, also on a quiet street. It’s definitely a find and I’d stay there again. The reception staff were very helpful and the place was easily accessible.
Stayed 1 night in Aug 2024

10/10 Excellent

Vanetta

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Martin Robert

Liked: Cleanliness, room comfort
Great place.
Apartment was large, easy to book in. Fantastic location to attractions. We were on 3rd floor unfortunately no lift. Although this was only a problem with suitcase, young girl on reception did offer to help. Building inside had character.
Stayed 7 nights in Jul 2024

8/10 Good

Emma

Liked: Cleanliness, room comfort
Great Location & Apartment
We stayed in the Royal Apartment. Location is excellent, and apartments are very big and clean. Removed a star as the beds are uncomfortable, wardrobe was damaged (missing handles) and no change of towels or bedding. However, only slight negatives, I would definitely stay again. Note - check in isn’t near the hotel, be prepared for a walk through old town with your cases
Stayed 4 nights in Aug 2024

10/10 Excellent

Tamara

Travelled with family
Liked: Cleanliness, room comfort
Very good
The apartment located in the center of old town next to the American embassy. It has a nice view of the cathedral from the window. It is super close to the main square and the castle. The pleasant location. There is no air conditioning but they had a fan which helped. We could not have our windows open since there was two restaurants below the apartment who was loud and noisy until very late. Closed windows helped to keep noise down. Over all recommend!
Stayed 1 night in Aug 2024

10/10 Excellent

Martin

Stayed 3 nights in Mar 2024

6/10 Okay

Krystyna

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Good location but the property needs a lot of TLC. Some of the sockets did not work, it was very dusty behind the bed an some of the furniture was damaged.
Stayed 2 nights in Jul 2024

6/10 Okay

Maciej

Liked: Cleanliness
Convenient
The apartment was large and spacious so plenty of room, bathroom and kitchen OK but there are a few things that are starting to deteriorate. As my apparent was in an old building it had no lift, so I had to carry my luggage up over 90 stairs. My apartment was superbly located, less than a 5-minute walk to the main square and there are plenty of places to eat and a 24/7-hour convenience store 1 minute away. The price was good so overall no complaints.
Stayed 4 nights in Jul 2024

2/10 Terrible

Joshua

Disliked: Cleanliness, room comfort
Stayed 3 nights in Jul 2024

4/10 Poor

Raymond

Travelled with family
Disliked: Room comfort
Would not recommend
They don’t specify what floor the apartment is, so you have no idea what to expect! We were there for 4 nights and the room wasn’t cleaned, no clean towels were offered. The condition of the windows is deplorable, the least to say. Guests don’t even deserve a full set of curtains, so don’t expect to have a lie in the morning! You either get woken by the light or the very noisy bin lorries every morning. On the plus side, you have a fan that works and a good working shower.
Stayed 4 nights in Jul 2024

2/10 Terrible

Andrew, Toms River

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The apartment was abysmal. Dirty, smelled like smoke and goats. Hand prints on walls, furniture was old and crusty. Warning, no refunds. We checked in for a 3 day stay, walked 10 minutes to the apartment. After ten minutes tried to get a refund through expedia (we didn't), returned keys, stayed at a hotel around the block.
Stayed 2 nights in Jun 2024

2/10 Terrible

Max

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Everything was just so bad I had to leave right away because everything was infested with big bugs. I warn you do not go here or book this hotel because you will have trauma. It was smelly. It was dirty and very unsafe. WARNING
Stayed 1 night in Jun 2024

10/10 Excellent

Filip

Liked: Cleanliness, room comfort
Stayed 2 nights in Jun 2024

6/10 Okay

Jean

Stayed 4 nights in Jun 2024

8/10 Good

Rachel

Travelled with group
Liked: Cleanliness, room comfort
Bittersweet
Check in was easy. We dropped off our bags and went out to eat. When we came back, the key would not work. We called the front desk and he was not immediately concerned to come help us but ultimately did. He determined the lock to be defective and gave us a new room immediately but said the property technician was gone for the day and we would not be able to get our suitcases out until the morning. After some persistence, he reached out to the tech who arrived within an hour and we were able to retrieve our belongings. The remainder of our stay was uneventful, the new room was an upgrade. We were disappointed that the initial response lacked any sense of urgency until we applied pressure and notified the desk that one of us had heart medication that needed to be taken that evening. Otherwise, we did enjoy the property and enjoyed our stay. Location was perfect.
Stayed 3 nights in May 2024

10/10 Excellent

Glynis

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location situated on Grodska, castle, cathedral, rynek square, st Mary’s basilica all within 3-5 minutes walk. Collected keys from office on florianska, 5 mins from main train station, staff great. Highly recommend
Stayed 3 nights in Apr 2024

6/10 Okay

Adrienne

Stayed 3 nights in Apr 2024

10/10 Excellent

Aleksandra

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
What an amazing stay we had! Clean, fantastic location, great price! The flat was a great size, beds very comfortable, clean and nice! Will definitely use again! Highly recommended
Stayed 1 night in Apr 2024

8/10 Good

TOSHIKI

Liked: Cleanliness, room comfort
Stayed 2 nights in Mar 2024

8/10 Good

P

Travelled with family
Liked: Cleanliness, room comfort
Kraków stay
The location of the apartment was fantastic although different to the address we had been given because it was the reception's one, it was walking distance from everything, same street as few consulates. The place was pretty clean and comfortable but very basic. Luckily there was a washing machine in the apartment as our daughter got sick on the plane! We had to use shampoo in it as there was nothing else but it really saved our day!! It was a little bit noisy due to the bars downstairs. One of the windows was broken and couldn't close properly. Apart from that, Kraków is absolutely gorgeous and polish people are lovely! Totally recommend 😊
Stayed 3 nights in Apr 2024

4/10 Poor

Elizabeth

Travelled with group
Disliked: Cleanliness, room comfort
Wee in the flat!!
The flat was excellently central and had a really good location. It was practical enough and had a good and useful kitchen, HOWEVER by day 2 or so we started smelling an odd smell. We assumed it was the drains coming from the shower in the bathroom so didn’t think much of it, but over the last 2 days the smell got worse and worse before we noticed there was URINE LIKE LIQUID in the wash basket in the bathroom - which was the cause of the smell!! We complained once we realised what the smell was to staff downstairs when checking out and they seemed uninterested and even laughed. We are not pleased.
Stayed 4 nights in Mar 2024