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 Kraków •1 Room
 Kraków • 1 Room
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Platinia Apartments

3.5-star property
ul. Starowislna 12 A, Kraków, Malopolska 09 725 22 184
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4.2 out of 5
Very good!
See all 33 ebookers Reviews

"Nice little courtyard hidden from main road, small but well decorated modern room but very hot in June no air con, just floor standing fan. So much he ... " More

By a verified traveller on Tue 23 Jul 2019

Points Of Interest

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Double Room Single Use

Bed Count 1 Full Bed Maximum Occupancy 1 Max

Quadruple Room

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Triple Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Double Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Hotel Description

With your stay at Platinia Apartments, you're connected to the convention centre and just a quick walk from Royal Road. You'll find features such as free WiFi in public areas, plus a round-trip airport shuttle (surcharge) and laundry facilities.

  • Free WiFi
  • Self-parking available for a fee
  • Services include tour or ticket assistance and luggage storage
  • Just a 5-minute walk from Royal Road and 7 minutes on foot from Main Market Square
  • Airport shuttle service available for a fee

Platinia Apartments ratings based on 33 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Platinia Apartments

Everyone (19) Couples (8) Family (2)
3 out of 5
Nice little courtyard hidden from main road, small but well decorated modern room but very hot in June no air con, just floor standing fan. So much heat coming from mini fridge in a cupboard fridge ineffective hot inside, we had to leave cupboard door open. No lift top floor is 60 steps, bear in mind if you have poor mobility. Breakfast included is very good.

Posted by , from Doncaster on 23 Jul 2019

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Comment from Hotel Management

31 Jul 2019 by Platinia

Dear Janey Thank you for choosing Platinia Apartments for your stay in Cracow and taking your time to write this friendly review. We hope that despite all the inconvenience you enjoyed your time in Cracow!

5 out of 5

Posted by on 10 Jun 2019

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Comment from Hotel Management

14 Jun 2019 by Platinia

Thank you for choosing Platinia Apartments for your stay in Cracow and taking your time to write this excellent review.

4 out of 5
Nice rooms in a great location, very good breakfast.

Posted by on 20 Oct 2018

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Comment from Hotel Management

30 Oct 2018 by Agnieszka Dębosz

Dear Guest, Thank you for staying with us and for sharing your experience here with others to read. We appreciate your thoughts on our convenient location and our versatile breakfast. We do hope to see you soon at Platinia Apartments again! Kind regards, Manager Platinia Apartments

5 out of 5

extremely good location

This hotel couldn’t be in a better location for the market square and the Jewish quarter. A 5-10 minute walk in either direction to each one. The hotel is set back off the main road and easy to miss. No lifts available in the hotel which could be an issue. Breakfast had a great choice but sometimes the staff were hard to find to request hot food. When requested it was freshly prepared. The rooms were newly refurbished and very clean. The only downside was that the bed was very hard and had a plasticky cover.

Posted by , from uk on 24 Jan 2018

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Comment from Hotel Management

27 Jan 2018 by Agnieszka Dębosz

Dear Karen, We would like to thank you for choosing Platinia Apartments for your holiday and we truly appreciate your time and efforts spent on your kind and detailed review. We do our best to meet our guests' expectations so thank you as well for pointing out some moments that we need to work at. We look forward to seeing you again in magic Cracow!

4 out of 5

Excellent Hotel

The hotel is at excellent location for many attractions. Rooms are clean fresh and staff is very helpful and polite. Lot of variety for free breakfast and even make hot breakfast for no extra price. The rooms are good size and tastefully decorated. We had very good stay. Thank you staff.

Posted by , from london on 26 Aug 2017

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4 out of 5
Hyvällä paikalla kävelymatkan päässä keskustorista yms.

Posted by on 18 Oct 2019

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Comment from Hotel Management

21 Oct 2019 by Platinia

Thank you for choosing Platinia Apartments for your stay in Cracow and taking your time to write this excellent review. We look forward to your next visit!

4 out of 5
Hyvä sijainti lyhyt kävely vanhaan kaupunkiin. Huone hiljaisella sisäpihalla, tilavat huoneet,kahvin ja teenkeitto mahdollisuus.

Posted by , from Espoo on 16 Oct 2019

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Comment from Hotel Management

21 Oct 2019 by Platinia

Thank you for choosing Platinia Apartments and taking your time to write this wonderful review.

4 out of 5
Siisti, pieni hotelli loistavalla sijainnilla. Hyvä aamupala.

Posted by on 14 Oct 2019

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Comment from Hotel Management

21 Oct 2019 by Platinia

Thank you for choosing Platinia Apartments and taking your time to write this friendly review.

5 out of 5
Hyvä palvelu,aamupapöytä monipuolinen,sijainti erinomainen,rauhallinen ja hiljainen liikenteen puolesta ja silti keskustassa, hieno puutarhamainen sisääntulo. Huone riittävän tilava.

Posted by on 5 Sep 2019

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Comment from Hotel Management

7 Sep 2019 by ETX-AgnieszkaDebosz

Dear Sirs! Thank you for choosing Platinia Apartments for your stay in Cracow and taking your time to write this wonderful review. We look forward to your next visit!

5 out of 5
Platinia Apartments huone oli iso ja siisti. Kolme naista majoittui mukavasti ja sai tavaransa hallitusti levitettyä. Aamiainen oli monipuolinen ja runsas. Hotellissa ei ole hissiä, mutta se oli etukäteen tiedossa eikä kiipeäminen kerroksiin tuottanut vaikeuksia. Erittäin hyvä sijainti, raitiovaunut kulkivat hotellin vierestä ja suurimpaan osaan nähtävyyksistä oli kävelyetäisyys.

Posted by on 30 Aug 2019

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Comment from Hotel Management

6 Sep 2019 by ETX-AgnieszkaDebosz

Dear Sirs! Thank you for choosing Platinia Apartments for your stay in Cracow and taking your time to write this wonderful review. We look forward to your next visit!

About the Platinia Apartments

Location ul. Starowislna 12 A, Kraków, Malopolska 31-032

Property Features

Platinia Apartments offers its guests spa services, tour/ticket assistance, and a garden. Public spaces have free WiFi. An airport shuttle (available 24 hours) is available for a fee. Platinia Apartments also features laundry facilities and a front desk safe. Parking is available for a fee. This 3.5-star Kraków hotel is smoke free.

  • 19 guestrooms or units
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Garden
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Laundry facilities
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Train station: Kraków Główny Station (3.7 km / 2.3 mi)
  • Property shuttles: Airport shuttle
  • Parking: Self parking available for a surcharge

Room Amenities

Platinia Apartments offers 19 accommodations with a safe and complimentary bottles of water. Fridges and coffee/tea makers are provided. Bathrooms include a shower, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. 32-inch flat-screen televisions come with satellite channels. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

  • Flat-screen television
  • Satellite channels
  • Fridge
  • Coffee maker
  • Hypo-allergenic bedding
  • Shower
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board available
  • Ensuite bathroom

Nearby Activities

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Horse riding nearby
  • Bicycle rentals nearby
  • Ecotours nearby
  • Segway rental/tour nearby
  • Mountain climbing nearby
  • Mountain biking nearby
  • Cave exploring/spelunking nearby
  • Hiking/biking trails nearby
  • Casino nearby
  • Health or beauty spa nearby
  • Scooter/moped rentals nearby

Spa Services

Guests can pamper themselves by indulging in the on-site spa services. Services include massages.

  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

Platinia Apartments offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 4 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and debit cards; cash is not accepted

Safety features at this property include a fire extinguisher and a security system

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, Diners Club and debit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector and a security system in all accommodation.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Children stay free - maximum age 4
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • No lifts
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Children stay free
  • Individually-wrapped food options are not available
  • Debit cards
  • Online penalty collection
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: PLN 120.00 per vehicle (one-way, maximum occupancy 5)
  • Uncovered self-parking fee: PLN 40.00 per day
  • Nearby parking fee: PLN 40 per day(1148 ft away; open 24 hours)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Platinia Apartments Krakow
  • Platinia Apartments
  • Platinia Krakow
  • Platinia Apartments Hotel
  • Platinia Apartments Kraków
  • Platinia Apartments Hotel Kraków

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children aged 4 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Guests may experience noise disturbance due to nearby construction work.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.