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 Kraków •1 Room
 Kraków • 1 Room
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Portal House Apartments

0-star property
10 Swietego Krzyza, Kraków, Malopolskie 09 725 22 184
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4.0 out of 5
Very good!
See all 1 ebookers Reviews

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Superior Apartment

Bed Count 1 Queen Bed Maximum Occupancy 5 Max

Standard Room

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Junior Apartment

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Senior Apartment

Bed Count 2 Twin Beds Maximum Occupancy 4 Max

Deluxe Apartment

Bed Count 1 Queen Bed Maximum Occupancy 6 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at Portal House Apartments. During your stay, you're just a quick walk from Royal Road. Features include free breakfast and free WiFi in public areas, plus a round-trip airport shuttle (surcharge). This comfortable aparthotel has 20 apartments. Each apartment offers free WiFi and a kitchenette.

  • Each apartment offers a kitchenette, an LCD TV and a microwave
  • Free buffet breakfast served daily
  • Free Wi-Fi (speed: 25+ Mbps)
  • Services include a concierge, tour or ticket assistance and luggage storage
  • Steps from Royal Road and 3 minutes on foot from Main Market Square
  • Airport shuttle service available for a fee

Portal House Apartments ratings based on 1 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 0.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Portal House Apartments

Couples (1)
4 out of 5
The Breakfast was excellent. The Old Town was near and beatiful.The sight out of the window was not good.

Posted by on 6 Apr 2024

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Comment from Hotel Management

5 Jun 2024 by Portal House Apartments

Dear Kati.Thank you for choosing Portal House Apartments and for such a kind review about our property. Thank you for the good recommendation regarding breakfast and our location.We hope to welcome you in our property in the future.Best regards, Portal House Aprtments Team

About the Portal House Apartments

Location 10 Swietego Krzyza, Kraków, Malopolskie 33-332

Property Features

Free breakfast is served daily. Public spaces have free WiFi. Event space at this aparthotel measures 377 square feet (35 square metres) and includes conference space. An airport shuttle (available 24 hours) is available for a fee. Spa services, tour/ticket assistance, and a garden are also featured at Portal House Apartments. This 3-star Kraków aparthotel is smoke free.

  • 20 guestrooms or units
  • 377 sq ft of conference space
  • 35 sq. m of conference space
  • Buffet breakfast (free)
  • Conference space
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Pool or billiards table
  • Garden
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Kitchenette
  • Laundry facilities
  • Microwave

Internet

Available in all rooms: Free WiFi , Wireless internet access

Available in some public areas: Free WiFi

Parking

Offsite parking reservations required

Transport

  • Train station: Kraków Główny Station (2.6 km / 1.6 mi)
  • Property shuttles: Airport shuttle

Room Amenities

Portal House Apartments offers 20 air-conditioned accommodations with minibars and a safe. Beds feature premium bedding. A pillow menu is available. LCD televisions come with satellite channels. Accommodation at this 3-star aparthotel has kitchenettes with microwaves and coffee/tea makers. Guests have access to shared bathrooms. Bathrooms include a shower with a rainfall showerhead, and hairdryers. This Kraków aparthotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and blackout curtains. Housekeeping is offered on request and in-room massages can be requested.

  • Bathrooms are shared
  • In-room kitchenette
  • Minibar
  • LCD television
  • Satellite channels
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Pillow options
  • Shower
  • Rainfall showerhead
  • Housekeeping (on request)
  • Massage in room (surcharge)
  • Hairdryer
  • Safe
  • Telephone
  • Desk
  • Blackout curtains
  • Air conditioning
  • Wardrobe or cupboard
  • Travel cot

Food & Drink

Guests are served a free buffet breakfast daily from 7:00 AM to 10:00 AM.

Spa Services

Guests can pamper themselves by indulging in the on-site spa services. There are couples treatment room(s) available. Services include sports massages and massages.

  • Sports massage
  • Couples treatment rooms
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Handrails in stairways

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. If you are planning to arrive after 1:00 PM, please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Portal House Apartments offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Guests arriving after 1:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 3 years old or younger stays free when using existing bedding.
  • Cots (infant beds) are available for PLN 80.0 per stay.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip

Host has not indicated whether there is a smoke detector on the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and cash.

  • Property is cleaned with disinfectant
  • One child stays free
  • Debit cards not accepted
  • Property follows sanitisation practices of COVID-19 Guidelines (CDC)
  • Staffed front desk
  • Children stay free - maximum age 3
  • Property confirms they are implementing enhanced cleaning measures
  • Children stay free
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • No gap period between guest stays
  • Contactless check-out is available

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: PLN 120 per vehicle (one-way, maximum occupancy 3)
  • Nearby parking fee: PLN 100 per day (820 ft away)
  • Crib (infant bed) fee: PLN 80.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Portal House Apartments Kraków
  • Portal House Apartments Aparthotel
  • Portal House Apartments Aparthotel Kraków

You should know

  • Reservations are needed for massage services. For reservations, contact the aparthotel before arrival using the contact information on the booking confirmation.
  • One child aged 3 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Free in-room WiFi has a 2-device limit.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.