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"We chose this hotel for being in walking distance to the famous saltmine trips, but actually it was so good and accessible to Krakow city centre by tr ... " More

By a verified traveller on Mon 04 Dec 2017

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Single Room

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Double Room

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Family Room

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Superior Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Hotel Description

With your stay at Turowka Hotel & Spa, you're connected to a shopping centre and just a quick walk from Wieliczka Salt Mine. Free self-parking, a full-service spa and an indoor pool are available.

  • Free wired Internet
  • Free self-parking
  • Enjoy Polish cuisine and garden views while dining at Turowka
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Indulge with hot stone massages, Ayurvedic treatments or aromatherapy at Spa
  • Services include babysitting, supervised childcare and dry cleaning/laundry
  • On-site recreation includes a steam room and a sauna
  • Just a 1-minute drive from Wieliczka Salt Mine and 11 minutes from Oskar Schindler Factory
  • Airport, railway station and theme park shuttle service available for a fee

Turowka Hotel & Spa ratings based on 2 Verified Reviews

Review Summary
3.0 out of 5 3.0 out of 5.0
Room cleanliness 3.0 out of 5.0
Service & staff 3.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Turowka Hotel & Spa

Everyone (2)
5 out of 5

Elegant hotel with spacious rooms& great breakfast

Pros: The staff, the elegance and the spacious bedrooms. Also very good value indeed.
Cons: Nothing
Location: Two train stations & popular saltmine tours you can walk to in <10 minutes. Hotel overlooks a park on the edge of a small but appealing market town.
We chose this hotel for being in walking distance to the famous saltmine trips, but actually it was so good and accessible to Krakow city centre by train that we wish we had stayed the whole Krakow trip here. Lovely, helpful staff who responded to our enquiries swiftly both before and during our stay. The pool and hot-tub plus spa facilities (good facial on offer) were excellent.

Posted by on 4 Dec 2017

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1 out of 5
You sent me to the wrong hotwlel

Posted by on 5 Aug 2022

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Renovations + Closures

The following facilities are closed seasonally each year. They will be closed from 14 March to 15 March:

  • Hot tub
  • Swimming pool

Property Features

Turowka Hotel & Spa offers its guests a full-service spa, an indoor pool, and Access to hot tub. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A business centre and meeting rooms are available. Event space at this hotel measures 3972 square feet (369 square metres) and includes a conference centre. A children's pool, a sauna, and spa services are also featured at the family-friendly Turowka Hotel & Spa. An airport shuttle (available 24 hours), a theme park shuttle and a train station drop-off service are available for a fee. Limited free parking is available on a first-come, first-served basis. This 4-star Wieliczka hotel is smoke free.

  • 1 building
  • 53 guestrooms or units
  • 3 levels
  • Conference rooms
  • 3972 sq ft of conference space
  • 369 sq. m of conference space
  • Built in 1812
  • Deli
  • Supervised kids' activities (surcharge)
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Gift shop
  • Newspapers in lobby (free)
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Children's pool
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Parking

Free self parking , RV, bus, truck parking (surcharge) , Parking (limited spaces)

Transport

  • Train station: Wieliczka Station (0.4 km / 0.2 mi)
  • Property shuttles: Airport shuttle, train station pick-up, theme park shuttle, and shopping centre shuttle
  • Parking: Free self parking

Room Amenities

Turowka Hotel & Spa offers 53 accommodations with minibars and a safe. LCD televisions come with satellite channels. Bathrooms include dressing gowns, slippers, bidets and complimentary toiletries. This Wieliczka hotel provides complimentary wired Internet access. Business-friendly amenities include desks, complimentary weekday newspapers and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.

  • Minibar
  • In-room dining (24 hours)
  • LCD television
  • Satellite channels
  • Hypo-allergenic bedding
  • Housekeeping (daily)
  • Nightly turndown service
  • Weekday newspapers (free)
  • Childcare in room (surcharge)
  • Hairdryer
  • Safe
  • Dressing gowns
  • Slippers
  • Toiletries (free)
  • Bidet
  • Telephone
  • Iron and ironing board
  • Desk
  • Sound-insulated rooms
  • Climate control
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 7 AM to 10:30 AM.

Turowka – Overlooking the garden, this restaurant specialises in Polish cuisine and serves breakfast, brunch, lunch and dinner. Guests can enjoy al fresco dining (weather permitting). A children's menu is available.

24-hour room service is available.

Nearby Activities

An indoor pool, a children's pool and Access to hot tub are on site. Other recreational amenities include a sauna.

Spa Services

Spa has 3 treatment rooms. Services include deep-tissue massages, hot stone massages, Swedish massages and facials. The spa is equipped with a hot tub and a steam room. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and hydrotherapy. Children under 16 years old are not allowed in the spa without adult supervision.

  • Number of treatment rooms 3
  • Body treatments
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Ayurvedic treatments
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Prenatal massage
  • Hot tub in spa
  • Steam room in spa
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair accessible parking
  • Wheelchair-accessible path to lift
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

This property offers transfers from the airport and train station (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

Turowka Hotel & Spa offers transfers from the airport and train station (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 4 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for PLN 120.0 per day.
  • Cots (infant beds) are available for PLN 45.0 per day.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Guests must contact this property in advance to reserve rollaway/extra beds

This property accepts credit cards and cash

Cashless transactions are available

Safety features at this property include a security system

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Guests must contact this property in advance to reserve rollaway/extra beds. This property accepts Visa, Mastercard, American Express, Diners Club and cash. For guests' safety, the property includes a smoke detector and a security system in all accommodation. Cashless payment methods are available for all transactions.

  • Service animals are allowed
  • Property does not offer on-site COVID-19 testing
  • Property does not require health documentation at check-in
  • Guest accommodation is sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Staff temperature checks are not conducted regularly
  • Temperature checks are available to guests
  • Masks are not compulsory at the property
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is not available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities on-site
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Property follows sanitisation practices of Ecolab (3rd party expert - Global)
  • Security system
  • Staff does not wear personal protective equipment
  • Mobile key entry is not available
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Food service has not been amended for enhanced safety
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Children stay free - maximum age 4
  • Social distancing measures are not in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Children stay free
  • Individually-wrapped food options are not available
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately PLN 59 per person
  • Airport shuttle fee: PLN 130.00 per vehicle (one-way)
  • Crib (infant bed) fee: PLN 45.0 per day
  • Rollaway bed fee: PLN 120.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Turowka
  • Turowka Hotel
  • Turowka Hotel Wieliczka
  • Turowka Wieliczka
  • Turowka Hotel Spa
  • Turowka Hotel & Spa Hotel
  • Turowka Hotel & Spa Wieliczka
  • Turowka Hotel & Spa Hotel Wieliczka

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children aged 4 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.