City Central Hotel

3.5 star property

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for City Central Hotel

Children’s play area – outdoor
Reception
Interior
Select Comfort beds, minibar, desk, laptop workspace
Front of property

Reviews

8.0 out of 10
Very good

Popular amenities

  • Room service
  • 24/7 front desk
  • Breakfast available
  • Housekeeping
  • Laundry
  • Air conditioning

Explore the area

Map
No 8 & 82 Jalan Tun Sambanthan, Brickfields, Kuala Lumpur, 50470
  • Kuala Lumpur Sentral
    ‪15 min walk‬
  • Perdana Botanical Gardens
    ‪16 min walk‬
  • Central Market
    ‪2 min drive‬
  • Kuala Lumpur (KUL-Kuala Lumpur Intl.)
    ‪53 min drive‬

Room options

Deluxe Triple Room

  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

Deluxe Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

Family Double Room

  • Sleeps 4
  • 2 Queen Beds

Similar properties

About this property

City Central Hotel

Hotel with a 24-hour front desk, steps from Kuala Lumpur Sentral
This smoke-free hotel features a restaurant, self parking and 24-hour room service. WiFi in public areas is free. Additionally, concierge services, laundry facilities and a 24-hour front desk are on-site.
City Central Hotel offers 106 air-conditioned accommodations with minibars and free newspapers. Beds feature Select Comfort mattresses. LED televisions come with satellite channels. Fridges and coffee/tea makers are provided. Bathrooms include a shower, slippers, bidets and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and computer monitors. Additionally, rooms include complimentary bottles of water and a hairdryer. An iron/ironing board and hairdryers can be requested. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
During your stay at City Central Hotel, you're just a quick walk from NU Sentral. Features include free WiFi in public areas, plus a restaurant and breakfast (surcharge).
  • Free WiFi
  • Enjoy a bite to eat at the restaurant
  • Breakfast served daily for a fee
  • Self-parking available for a fee
  • Amenities include free newspapers in reception, laundry facilities and a lift
  • On-site recreation includes archery
  • Steps from Kuala Lumpur Sentral and a 4-minute drive from Berjaya Times Square
  • Airport shuttle service available for a fee
There's a restaurant on site. Public spaces have free WiFi. The business-friendly City Central Hotel also features concierge services, complimentary newspapers in the lobby, and laundry facilities. Parking is available for a fee.

This 3.5-star Kuala Lumpur hotel is smoke free.

For a fee, guests can enjoy a local cuisine breakfast daily from 7 AM to 10 AM.
On-site venue – This restaurant specialises in local cuisine and serves breakfast, lunch and dinner. Open 24 hours.
24-hour room service is available.

Languages

English, Hindi, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Secured, uncovered parking on site (MYR 10 per day)

Food and drink

  • Daily local cuisine breakfast available 7 AM to 10 AM for a fee: MYR 8 per person
  • A restaurant

Things to do

  • Archery
  • Art gallery
  • Designer stores
  • Shopping centre

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided
  • Select Comfort mattress

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • LED TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Computer monitor
  • Desk
  • Desk chair
  • Electrical adapters
  • Free daily newspapers
  • Iron/ironing board on request
  • Laptop workspace
  • Printer
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 1:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 12:30 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at City Central Hotel

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for local cuisine breakfast: from approximately MYR 8 per person
  • Uncovered self-parking fee: MYR 10 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a fire extinguisher and a security system
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

City Central Hotel Kuala Lumpur
City Central Kuala Lumpur
City Central Hotel Hotel
City Central Hotel Kuala Lumpur
City Central Hotel Hotel Kuala Lumpur

City Central Hotel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 29 out of 86 reviews" "
Rating 8 - Good. 35 out of 86 reviews" "
Rating 6 - Okay. 13 out of 86 reviews" "
Rating 4 - Poor. 4 out of 86 reviews" "
Rating 2 - Terrible. 5 out of 86 reviews" "

8.0/10

Cleanliness

8.4/10

Staff & service

6.8/10

Amenities

7.4/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

10/10 Excellent

LEE

Liked: Cleanliness, staff & service
Disliked: Amenities
Stayed 1 night in Sep 2024

10/10 Excellent

Mohammed Naeem

Stayed 2 nights in Sep 2024

2/10 Terrible

Ali

Disliked: Cleanliness, staff & service, property conditions & facilities
Too small room and dirty, tooooooo small bathroom,
Stayed 2 nights in Sep 2024

8/10 Good

Lesley

Liked: Staff & service
Great location to get to everything if you're in KL travelling and sightseeing
Stayed 2 nights in Sep 2024

10/10 Excellent

ALMA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No regret I choosed this hotel. It’s literally 3min walk to the KL Sentral. Very clean and smells good. Hotel staffs are friendly and accommodating. There’s a lot of restoran around the area. Highly recommended. I will stay again to this hotel on Aug 24-26, 2024 with friends. See you again City Central.
Stayed 1 night in Aug 2024

8/10 Good

Peter

Liked: Cleanliness, staff & service
Disliked: Amenities
Very small room.
Stayed 2 nights in Jul 2024

10/10 Excellent

Shafeek

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff very polite to deal with. Amazing property positive atmosphere in reception and room inside with basic amenities fulfilled. Is the first time I’m giving for a hotel five star for all aspects. Keep going good service and value for money. Thanks to management and staff.
Stayed 1 night in Jun 2024

2/10 Terrible

Colette

Liked: Amenities, property conditions & facilities
Disliked: Staff & service
Woman at front desk was rude and denied i had a reservation until i showed her my confirmation on my phone. Service staff are flirtatious and always outside my room or blowing kisses, asking for "service m'am" not good for single female travellers.

6/10 Okay

Paul, Deerfield Beach

Liked: Cleanliness, staff & service
Disliked: Amenities
The room and bathroom were very small and lacked amenities, including a hair dryer and hot water. The toilet and sink shared space with the shower, so once you used the shower the whole bathroom was wet. But outweighing that was the fact that it's across the street from the KL Sentral train station.
Stayed 1 night in Jan 2024

10/10 Excellent

Manickam

Liked: Amenities
Front desk staff very polite and helpful. The best I have seen, I have been to over 50 countries. Other workers all men all polite also.
Stayed 12 nights in Jan 2024

10/10 Excellent

Trevor, Brisbane

Liked: Staff & service, property conditions & facilities
Great value family of 6 stay. No windows but knew that when booking and with good air con was irrelevant to us. Allowed us to check in early and cjeck out an hour later. Nice shopping plaza just across the street and it connects to main train station.
Stayed 3 nights in Jan 2024

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
The room had no windows
The room is no window, when I booked, didn’t mention it. The room had some smell but the staff fixed it. The hotel is close to KL central station and shopping centre.
Stayed 2 nights in Dec 2023

10/10 Excellent

LEE

Stayed 1 night in Nov 2023

2/10 Terrible

Stephannie

Disliked: Staff & service, amenities, property conditions & facilities
3 weeks of sleep deprivation!! They are "enforcing" the no alcohol rule. But only partially. So drunk jerks are coming in at all hours & setting off their door alarm. 11:08 (23:08), 1:45, 4:26, 5:18 because they are going back out to buy booze. Not once in 3 weeks did staff come to the floor to check out why the door security alarms were going off repeatedly through the night. Also the no smoking rule is *not* enforced. So sometimes there's smoke smell in your room (especially in the middle of the night) and you have to turn on the bathroom fan/light to clear the room. Then it's hard to sleep between the light & constant traffic noise, the door security alarms going off all night and occasionally cigarette smoke. You can't take a nap during the day because of the traffic noise increasing AND through some brilliance the staff communicate with walk talkies. So there's "clatter" from the walk talkies all day!! Sure, staff will give you a cheerful hello as you come and go, but what would really be nice is a GOOD NIGHT SLEEP!!! The room has a problem with the lights. Sometimes it doesn't come on, sometimes it flickers for a while before coming on. The fan in the room makes a horrible screeching noise (fingernails on chalk board). The blackout curtain doesn't fully "blackout" the light. The safe is just a drawer with a simple small key lock -- that's broken!! When I checked in I specifically asked for the room classification that I had prepaid for -- a windowless room because I hav
Stayed 18 nights in Mar 2023

10/10 Excellent

Mohamed Razi

Stayed 1 night in Mar 2022

2/10 Terrible

Kavipriyah

Travelled with family, Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst Hotel I ever stayed before
It was terrible as the room was so dusty and dirty.. we doubt that the beds has bed bugs because our skin was itchy the whole day.. We wonder if they really cleaned and sanitised the room or not.. besides, the service was so bad especially the malay receptionist was rude to us.. It was seriously a bad stay for us..
Stayed 1 night in Oct 2021

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Good
Stayed 1 night in Mar 2021

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Great
Stayed 1 night in Mar 2021

10/10 Excellent

ma catalina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

6/10 Okay

Mark, Medan

Travelled with family
Liked: Staff & service
All the staff welcomed you with a smile. It is an ideal budget hotel for a short stay in KL. I have stayed in this area many times before as a single traveler, it is ideal to catch coaches to and from the airport. As with this hotel there is always somebody on the front desk 24/7 so you feel safe and secure. This time I traveled with my family and booked a larger room. We stayed three nights, the room was small and so we lived on top of one another.The room was cleaned on a daily basis. When we came to pack on the last night we noticed certain items missing. We double checked at the time and checked again at home, we no longer pocess those items. Obviously you can draw conclusions but without proof you cannot call anybody a thief. The items missing belonged to my wife. We informed the hotel and my wife got the police involved but without proof it is one's word against another's. I travel a lot and have developed a habit of locking all my possessions in a bag if I ever leave a hotel room, it is a bind but I tend never to lose anything. I imagine many people lose items when traveling and put it down to carelessness. The only people who should of had access to our room would have been ourselves and the cleaning staff, no outsiders would have been able to gain access to the hotel and consequently our room.....I will stop now before I incriminate myself.
Stayed 3 nights in Mar 2020

6/10 Okay

Juraj

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
Review
Great location on KL Sentral, however room has no window and unless the aircondition is running, strange smell in the room. Air condition was not cleaned probably for long time as after start, dust and dirt flew out of it. Not worth to pay for breakfast as it is served in near bistro and what we have been served can't be really called bistro (not mentioning dirty cups in which we were served tea / coffee)
Stayed 2 nights in Feb 2020

6/10 Okay

Verified traveller

Stayed 3 nights in Jan 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

8/10 Good

Stevie

Stayed 1 night in Nov 2019

8/10 Good

Lee

Liked: Cleanliness, staff & service
Kind of old, comfortable though, great service. Out of the six hotels we stayed in this trip, this was the only hotel where we were provided with a complimentary drink while checking in. Felt very welcome.
Stayed 3 nights in Oct 2019