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4.5 out of 5

"Amazing staff in all areas Couldn’t be more helpful " More

By a verified traveller on Fri 17 Jan 2020

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Suite, 1 King Bed, Terrace

Bed Count 1 King Bed Maximum Occupancy 3 Max

Executive Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe King room - Mountain View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Twin Room, Mountain View

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Executive King room - Mountain view

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at DoubleTree by Hilton Hotel Kuala Lumpur. During your stay, you'll be connected to a shopping centre and within walking distance of Petronas Twin Towers. Free self-parking, 5 restaurants and 2 bars are available.

  • Free self-parking
  • Enjoy Malaysian cuisine at Makan Kitchen, one of the property's 5 restaurants and 2 bars/lounges
  • Buffet breakfast served daily for a fee
  • WiFi for a fee
  • Take a swim in the outdoor pool
  • Services include free food shopping service, dry cleaning/laundry and a concierge
  • On-site recreation includes a gym
  • Guests have great things to say about the breakfast and the helpful staff
  • Just a 2-minute drive from KLCC Park and a few minutes from Pavilion Kuala Lumpur
  • Airport shuttle service available for a fee

DoubleTree by Hilton Hotel Kuala Lumpur ratings based on 2 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for DoubleTree by Hilton Hotel Kuala Lumpur

Family (1)
5 out of 5
Amazing staff in all areas Couldn’t be more helpful

Posted by on 17 Jan 2020

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Comment from Hotel Management

20 Jan 2020 by Stephen Magor

Dear Valued Guest, Thank you for leaving us a fantastic rating! I'm glad you had a great stay and am proud of the team for providing an enjoyable experience for you with their excellent service. Looking forward to welcoming you again soon! Sincerely, Stephen Magor General Manager

4 out of 5
Nice room and terrace. Starting to be little bit oldish.

Posted by on 31 Oct 2023

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About the DoubleTree by Hilton Hotel Kuala Lumpur

Location 348 Jalan Tun Razak, Kuala Lumpur, 50400

Property Features

DoubleTree by Hilton Hotel Kuala Lumpur offers its guests a kids' pool, an outdoor pool, and a fitness centre. There are 5 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. Public spaces have WiFi for a fee. A business centre, 16 meeting rooms, and limo/town car service are available. Event space at this hotel measures 36996 square feet (3437 square metres) and includes conference space. Multilingual staff, tour/ticket assistance, and concierge services are also featured at the luxury DoubleTree by Hilton Hotel Kuala Lumpur. An airport shuttle (available 24 hours) is available for a fee. Self parking is free. Smoking is allowed in designated areas at this 5-star Kuala Lumpur hotel.

  • 1 building
  • 538 guestrooms or units
  • 23 levels
  • 5 dining venues
  • 2 bars or lounges
  • 36996 sq ft of conference space
  • 3437 sq. m of conference space
  • Built in 1994
  • Deli
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Food/drink service (free)
  • Wedding services available
  • Television in lobby
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Coffee shop
  • Bar by the pool

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Children's pool
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities
  • Free cots/infant beds

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: WiFi (surcharge)

Parking

Free self parking

Transport

  • Train station: Kuala Lumpur Sultan Ismail Station (5.1 km / 3.2 mi)
  • Metro station: Ampang Park Station (0.7 km / 0.4 mi)
  • Property shuttles: Airport shuttle
  • Parking: Free self parking

Room Amenities

DoubleTree by Hilton Hotel Kuala Lumpur offers 538 accommodations with MP3 docking stations and minibars. Beds feature down duvets. A pillow menu is available. 32-inch LCD televisions come with premium satellite channels. Bathrooms include a shower with a rainfall showerhead, dressing gowns, designer toiletries and complimentary toiletries. This Kuala Lumpur hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include a safe and complimentary bottles of water. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.

  • Minibar
  • MP3 dock
  • In-room dining (24 hours)
  • HD television
  • Satellite channels
  • Premium channels
  • Hypo-allergenic bedding
  • Down blanket
  • Pillow options
  • Shower
  • Rainfall showerhead
  • Cots (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Hairdryer
  • Safe
  • Dressing gowns
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Sound-insulated rooms
  • Climate control

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 6 AM to 10:30 AM.

Makan Kitchen – This restaurant specialises in Malaysian cuisine and serves breakfast, lunch and dinner.

Tosca Italian Trattoria – This poolside restaurant specialises in Italian cuisine and serves lunch and dinner. Guests can enjoy al fresco dining (weather permitting). Open daily.

The Food Store – This café serves lunch and dinner. Open daily.

Cellar Door – This wine bar serves lunch, dinner and light fare. Happy hour is offered. Open daily.

Axis Lounge – This bar only serves light fare. Happy hour is offered. Open daily.

A complimentary food shopping service is offered and 24-hour room service is available.

Nearby Activities

An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Mountain biking nearby
  • Hiking/biking trails nearby
  • Golf lessons available nearby
  • Golfing nearby
  • Health or beauty spa nearby

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible concierge desk
  • Wheelchairs available on site
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for MYR 105 per night.
  • Free cots (infant beds)!

Pet Policy

  • Pets and service animals are not allowed at DoubleTree by Hilton Hotel Kuala Lumpur

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

Cashless transactions are available

Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards

This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

  • Cashless transactions are available
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation might be required for some facilities on-site
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Security system
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Protective clothing is not available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Children stay free - maximum age 12
  • Contactless check-in is not available
  • Property follows regional sanitisation guidelines Safe & Clean (Malaysia)
  • Property follows a brand or regulatory agency's sanitisation guidelines CleanStay (Hilton)
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Children stay free
  • Service animals not allowed
  • Parking height restrictions apply
  • Debit cards
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MYR 64 to 64 for adults and MYR 55 to 64 for children
  • Fee for in-room wireless Internet: MYR 49 per night (rates may vary)
  • Fee for wireless Internet in public areas: MYR 49 per day (rates may vary)
  • Airport shuttle fee: MYR 340 per vehicle (one way)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: MYR 105 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • DoubleTree Hilton Hotel Kuala Lumpur
  • DoubleTree Hilton Kuala Lumpur
  • DoubleTree Hotel Kuala Lumpur
  • DoubleTree Kuala Lumpur Hilton
  • DoubleTree Kuala Lumpur Hotel
  • Hilton DoubleTree Hotel Kuala Lumpur
  • Hilton DoubleTree Kuala Lumpur
  • Hilton Kuala Lumpur DoubleTree
  • Hotel DoubleTree Hilton Kuala Lumpur
  • Kuala Lumpur Hilton DoubleTree
  • DoubleTree by Hilton Hotel Kuala Lumpur Hotel
  • DoubleTree by Hilton Hotel Kuala Lumpur Kuala Lumpur
  • DoubleTree by Hilton Hotel Kuala Lumpur Hotel Kuala Lumpur

You should know

  • Children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
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