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EQ Kuala Lumpur

5.0 star property

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Photo gallery for EQ Kuala Lumpur

2 outdoor pools, open 7:00 AM to 9:00 PM, free pool cabanas
Exterior
Premier Room, 1 King Bed | Premium bedding, down duvets, free minibar, in-room safe
Daily buffet breakfast for a fee
View from room

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Pool
  • Parking included
  • Parking available
  • Spa
  • Breakfast available

Explore the area

Map
Equatorial Plaza, Jalan Sultan Ismail, Kuala Lumpur, 50250
  • Pavilion Kuala Lumpur
    ‪8 min walk‬
  • Kuala Lumpur Convention Centre
    ‪9 min walk‬
  • Changkat Bukit Bintang
    ‪10 min walk‬
  • Kuala Lumpur (KUL-Kuala Lumpur Intl.)
    ‪46 min drive‬

Room options

View all photos for Deluxe Room, 2 Double Beds

Premium bedding, down duvets, free minibar, in-room safe

Deluxe Room, 2 Double Beds

  • 40 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Premier Room, 1 King Bed

Premier Room, 1 King Bed | Premium bedding, down duvets, free minibar, in-room safe

Premier Room, 1 King Bed

  • 50 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, Twin Bed

Premium bedding, down duvets, free minibar, in-room safe

Deluxe Room, Twin Bed

  • 40 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Premium bedding, down duvets, free minibar, in-room safe

Deluxe Room, 1 King Bed

  • 40 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, View, Tower

Premium bedding, down duvets, free minibar, in-room safe

Deluxe Room, 1 King Bed, View, Tower

  • 40 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite

Studio Suite | Premium bedding, down duvets, free minibar, in-room safe

Studio Suite

  • 70 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Equator Club Deluxe King

Premium bedding, down duvets, free minibar, in-room safe

Equator Club Deluxe King

  • 40 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Equator Club Deluxe Twin

View from room

Equator Club Deluxe Twin

  • 40 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

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About this property

EQ Kuala Lumpur

Luxury Kuala Lumpur hotel in Kuala Lumpur City Centre with 5 restaurants
This smoke-free hotel features 5 restaurants, 2 outdoor pools and a full-service spa. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour fitness centre, a bar/lounge and a sauna are on-site.
EQ Kuala Lumpur offers 440 air-conditioned accommodations with free minibar items and minibars. Each accommodation is individually furnished and decorated. Beds feature down duvets and premium bedding. A pillow menu is available. Televisions come with satellite channels. Bathrooms include bathrobes, slippers, bidets and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include laptop-compatible safes and complimentary bottles of water. A nightly turndown service is provided and housekeeping is offered on a daily basis.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a sauna and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has 6 treatment rooms, including rooms for couples. Services include deep-tissue massages and Swedish massages. The spa is equipped with a sauna, a hot tub and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Our customers tell us they can't get enough of EQ Kuala Lumpur's great location. During your stay, you're just a quick walk from Pavilion Kuala Lumpur. Features include free WiFi in public areas and free self-parking, plus 2 outdoor pools.
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Free self-parking
  • Enjoy local and international cuisine while dining at Nipah
  • Buffet breakfast served daily for a fee
  • Valet parking available for a fee
  • Take a swim in the 2 outdoor pools
  • Treat yourself to Swedish massages at the spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym, a steam room and a sauna
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Within a 10-minute walk of Pavilion Kuala Lumpur and Kuala Lumpur Convention Centre
  • Airport shuttle service available for a fee
EQ Kuala Lumpur offers its guests a full-service spa, 2 outdoor swimming pools, a sauna, and a 24-hour fitness centre. There are 5 restaurants on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Event space at this hotel measures 30677 square feet (2850 square metres) and includes conference space. A children's pool, multilingual staff, and tour/ticket assistance are also featured at the luxury EQ Kuala Lumpur. An airport shuttle (available 24 hours) is available for a fee. Self parking is free.

This 5-star Kuala Lumpur hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.
Nipah – This restaurant specialises in local and international cuisine and serves breakfast, lunch and dinner. A children's menu is available.
Kampachi – This restaurant specialises in Japanese cuisine and serves lunch and dinner. Open daily.
Sabayon – This fine-dining restaurant specialises in Modern European cuisine and only serves dinner. Reservations are required. Open daily.
Etoile – This restaurant serves breakfast, brunch, lunch and dinner. Open daily.
Blue – This rooftop bar only serves light fare. Open daily.
Late-night fare is available from 24-hour room service.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Languages

Chinese (Cantonese), Chinese (Mandarin), English, Hindi, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Free in-room WiFi has a 2-device limit
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • 24-hour return airport shuttle on request for a surcharge
  • Free secured, covered self parking on site
  • Secured, covered valet parking on site (MYR 40 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: MYR 88 to 94 for adults and MYR 44 to 47 for children
  • 5 restaurants
  • A bar/lounge
  • Couples/private dining

Restaurants on site

  • Blue
  • Etoile
  • Kampachi
  • Nipah
  • Sabayon

Things to do

  • 2 outdoor pools
  • 24-hour gym
  • Children's pool
  • Fitness classes
  • Full-service spa
  • Sauna
  • Steam room
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Free cot
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 10 meeting rooms
  • 30,677 square feet of conference space

Outdoors

  • Free pool cabanas
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • 6 treatment rooms
  • Couples treatment rooms
  • Deep-tissue massages
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Pillow menu
  • Premium bedding

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 49-inch TV with satellite channels
  • Streaming services

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Free stocked minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Desk chair
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities or services will be unavailable from March 3 2025 to March 19 2025 (dates subject to change):
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at EQ Kuala Lumpur

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MYR 88.00 to 94.00 for adults and MYR 44.00 to 47.00 for children
  • Airport shuttle fee: MYR 100 per vehicle (one-way, maximum occupancy 4)
  • Airport shuttle fee per child: MYR 100 (one-way), (up to 12 years old)
  • Valet parking fee: MYR 40.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds, rollaway/extra beds and high chair
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include window guards
EQ Kuala Lumpur offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 7:00 AM to 9:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.
  • Free in-room WiFi has a 2-device limit.

Property is also known as

EQ Hotel Kuala Lumpur
EQ Kuala Lumpur
Hotel EQ Kuala Lumpur
Kuala Lumpur EQ Hotel
Hotel EQ
EQ Kuala Lumpur
EQ Hotel
EQ
EQ Kuala Lumpur Hotel
EQ Kuala Lumpur Kuala Lumpur
EQ Kuala Lumpur Hotel Kuala Lumpur

EQ Kuala Lumpur Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 338 out of 419 reviews
Rating 8 - Good. 55 out of 419 reviews
Rating 6 - Okay. 18 out of 419 reviews
Rating 4 - Poor. 2 out of 419 reviews
Rating 2 - Terrible. 6 out of 419 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Atiq

Stayed 1 night in Nov 2024

10/10 Excellent

Lucia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Five star services at a very reasonable price
Stayed 3 nights in Nov 2024

10/10 Excellent

ian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel with amazing staff. Perfectly situated. I could not find anything to fault and cant think of a better hotel we have stopped in anywhere.
Stayed 3 nights in Nov 2024

10/10 Excellent

Linda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed 2 nights at EQ Kuala Lumpur and it was one of the best hotel experiences that we’ve had. The layout of the hotel is well designed with an immaculate interior. Our room was great quality, spacious, clean and comfortable. All the staff at EQ were very attentive, friendly and welcoming. The hotel also offers plenty of quality food choice including Nipah and Bottega which both had great food and ambience. I would highly recommend EQ. Thanks again EQ for making our stay so memorable and enjoyable
Stayed 2 nights in Nov 2024

6/10 Okay

CHEE PENG

Business traveller
Liked: Property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

kyle

Stayed 3 nights in Oct 2024

10/10 Excellent

Martin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

8/10 Good

Eric

Liked: Amenities
Positives: staff is very friendly and try really hard to deliver customer service. The hotel rooms look nice. Negatives: for a hotel that is relatively new, the wear and tear on fixtures and floors is more than I expected. The washroom faucet water pressure is quite weak, but I’m not sure if that’s on purpose as a eco feature. The waiters at the restaurant are nice and made useful recommendations, but need more training. The restaurant is a buffet for half the week so maybe they were not familiar with the service process for a la carte ordering.
Stayed 3 nights in Nov 2024

10/10 Excellent

Albena

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel. Very comfortable beds and beautiful facilities The only thing I would recommend is to have more health conscious options for breakfast and more western options
Stayed 1 night in Oct 2024

6/10 Okay

Gareth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not customer focused
Below average to be honest. Some great aspects and some very average…. Actually I’m being polite.
Stayed 3 nights in Oct 2024

10/10 Excellent

Sulaiman

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Dong

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is a small distance away from Pavilion mall so traffic is much better. The hotel gives a very posh feeling but the toilet couldn’t be cleaner so there were black spots of molds.
Stayed 2 nights in Aug 2024

10/10 Excellent

Ruby

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
酒店頂樓酒吧 可以看到雙子塔 一流打咭位
Stayed 5 nights in Aug 2024

10/10 Excellent

Sherry

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The EQ Kuala Lumpur ROCKS! What an amazing experience. Prior to our arrival, Sarvin, the Concierge, had arranged for us transport to and from the airport. We were treated with white gloves during our stay. Irwan Yusof, Joslynn Choi and Sharifah Nor Edalyna were in constant contact with us prior to and after our stay. Thank you ALL for your special attention to detail! I can’t say enough about the amenities! Situated close to the Petronas Twin Towers, we had the room with a view! I have to mention the bountiful buffet breakfast to die for…that was a view in itself! The Sky Bar and the Sabayon restaurant...Both are WORLD CLASS! The hotel is so beautiful and even has amenities for weddings and corporate events. It has an amazing spa and gym, to boot! Will definitely be back the next time we visit KL! Thanks to EVERYONE for the Royal Treatment!!!
Stayed 3 nights in Sep 2024

10/10 Excellent

Brandon

Stayed 3 nights in Sep 2024

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is beautiful. The service was impeccable but there was no champagne or sparkling wine in the Club Lounge. No rose available in the Blue Sky bar. The food in the blue sky bar was less than favourable unfortunately.
Stayed 1 night in Oct 2024

10/10 Excellent

Cameron

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is absolutely incredible and I would stay again in a heartbeat. The amenities are some of the best I’ve ever seen in a hotel.
Stayed 2 nights in Sep 2024

10/10 Excellent

Kenneth

Great orooerty
Stayed 4 nights in Sep 2024

10/10 Excellent

Kenneth

Great property
Stayed 1 night in Sep 2024

10/10 Excellent

Kenneth

Will stay again.
Stayed 1 night in Sep 2024

10/10 Excellent

Kenneth

Great property
Stayed 2 nights in Sep 2024

10/10 Excellent

Huma

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience staying here, wonderful staff and service.
Stayed 8 nights in Sep 2024

10/10 Excellent

Gemma

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

HASSAN

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 6 nights in Sep 2024

8/10 Good

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was great shopping nearby, but it was about 1km away, and a map is needed. I would suggest using the e-bikes, traffic is usually congested, and the streets will send you in circles. The staff is great, the hotel is in excellent condition. If you stay long, buy the breakfast daily instead of everyday. Its good, but its nice to have options. You have to request room service ice, which is free, and the room service menu is not high priced. You cannot get a bottle or wine opener from the hotel, but don't pack one in your carry on bag either. lol! The TV menu was limited. Some good new movies, not rotated well. Some very old "news" stories for some reason. BBC news and Al-Jezeera were the only international live channels (sky news does not count, lol) I developed a fondness for CNBC somehow. Overall, it was a fine stay that could have been a little better.
Stayed 9 nights in Aug 2024