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Four Points By Sheraton Kuala Lumpur, City Centre

4.5 star property

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Photo gallery for Four Points By Sheraton Kuala Lumpur, City Centre

Outdoor pool, open 7:00 AM to 7:00 PM, pool umbrellas, pool loungers
Deluxe Room, 1 King Bed, Non Smoking, Tower | Minibar, in-room safe, desk, laptop workspace
Meeting facility
Exterior
2 restaurants, breakfast, lunch served; local and international cuisine

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Parking available
  • Spa
  • Housekeeping

Explore the area

Map
Corner of Jalan Sultan Ismail, & Jalan Ampang, Kuala Lumpur, 50450
  • Petronas Twin Towers
    ‪10 min walk‬
  • Suria KLCC Shopping Centre
    ‪12 min walk‬
  • KLCC Park
    ‪13 min walk‬
  • Kuala Lumpur (KUL-Kuala Lumpur Intl.)
    ‪56 min drive‬

Room options

View all photos for Studio, 1 King Bed, Non Smoking

Studio, 1 King Bed, Non Smoking | Minibar, in-room safe, desk, laptop workspace

Studio, 1 King Bed, Non Smoking

  • 45 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Suite, 1 King Bed, Non Smoking

LCD TV

Premier Suite, 1 King Bed, Non Smoking

  • 82 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds, Non Smoking

Minibar, in-room safe, desk, laptop workspace

Deluxe Room, 2 Double Beds, Non Smoking

  • 30 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Family Suite, 2 Bedrooms, Non Smoking

Minibar, in-room safe, desk, laptop workspace

Family Suite, 2 Bedrooms, Non Smoking

  • 60 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed, Non Smoking, City View

LCD TV

Executive Suite, 1 King Bed, Non Smoking, City View

  • 58 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Minibar, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed, Non Smoking

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Pool Access, Pool View

Room, 2 Double Beds, Pool Access, Pool View | Minibar, in-room safe, desk, laptop workspace

Room, 2 Double Beds, Pool Access, Pool View

  • 30 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Executive Suite, 2 Double Beds, City View

LCD TV

Executive Suite, 2 Double Beds, City View

  • 58 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Deluxe Room, 2 Double Beds, Non Smoking, Tower

Minibar, in-room safe, desk, laptop workspace

Deluxe Room, 2 Double Beds, Non Smoking, Tower

  • 30 sq m
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, Non Smoking, Tower

Deluxe Room, 1 King Bed, Non Smoking, Tower | Minibar, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed, Non Smoking, Tower

  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Suite, 2 Double Beds, Non Smoking

LCD TV

Premier Suite, 2 Double Beds, Non Smoking

  • 82 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, Non Smoking, Tower

Minibar, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed, Non Smoking, Tower

  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed with Sofa bed, Non Smoking, Pool View (Pool Access)

Minibar, in-room safe, desk, laptop workspace

Room, 1 King Bed with Sofa bed, Non Smoking, Pool View (Pool Access)

  • 30 sq m
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Bedrooms, City View

Minibar, in-room safe, desk, laptop workspace

Suite, 2 Bedrooms, City View

  • 60 sq m
  • Sleeps 4
  • 2 Double Beds

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About this property

Four Points By Sheraton Kuala Lumpur, City Centre

Luxury hotel connected to the convention centre in Kuala Lumpur with 2 restaurants
This hotel features 2 restaurants, a full-service spa and an outdoor pool. WiFi in public areas is free. Additionally, a 24-hour fitness centre, a poolside bar and a snack bar/deli are on-site. Housekeeping is available on request.
Four Points By Sheraton Kuala Lumpur, City Centre offers 513 air-conditioned accommodations with minibars and a safe. This accommodation offers separate sitting areas. A pillow menu is available. LCD televisions come with digital channels. Bathrooms include a shower with a rainfall showerhead, bathrobes, slippers and bidets.

This Kuala Lumpur hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

An outdoor pool and a children's pool are on site. Other recreational amenities include a waterslide and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Mandara. The spa is open daily.
With your stay at Four Points By Sheraton Kuala Lumpur, City Centre, you're connected to the convention centre and just a quick walk from Kuala Lumpur Forest Eco Park. Features include free WiFi in public areas, plus 2 restaurants and a full-service spa.
  • Free Wi-Fi (speed: 25+ Mbps)
  • Enjoy local and international cuisine while dining at The Mesh
  • Buffet breakfast served daily for a fee
  • Valet parking and self-parking available for a fee
  • Splash around at the waterslide or swim in the outdoor pool
  • Treat yourself with a visit to the full-service spa
  • Services include a children's club, dry cleaning/laundry and a concierge
  • On-site recreation includes a 24-hour gym and a playground
  • Within a 15-minute walk of Petronas Twin Towers and Suria KLCC Shopping Centre
Four Points By Sheraton Kuala Lumpur, City Centre offers its guests a full-service spa, a waterslide, and an outdoor pool. There are 2 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at the pool bar. WiFi is free in public spaces.

Event space at this hotel measures 28148 square feet (2615 square metres) and includes a conference centre. A children's pool, a 24-hour fitness centre, and spa services are also featured at the luxury Four Points By Sheraton Kuala Lumpur, City Centre. For a fee, parking is available.

Smoking is allowed in designated areas at this 4.5-star Kuala Lumpur hotel.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:30 AM and at the weekend from 6:30 AM to 11:00 AM.
The Mesh – This restaurant specialises in local and international cuisine and serves breakfast, brunch, lunch and dinner. A children's menu is available.
Sichuan Kitchen – This restaurant specialises in Chinese cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
Room service (during limited hours) is available.

Languages

Chinese (Cantonese), Chinese (Mandarin), English, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Secured, covered parking on site (MYR 10 per day)
  • Secured valet parking on site (MYR 70 per day)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends; MYR 98 for adults and MYR 49 for children
  • 2 restaurants
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Sichuan Kitchen
  • The Mesh

Things to do

  • 24-hour gym
  • Children's pool
  • Free children's club
  • Full-service spa
  • Outdoor pool
  • Playground
  • Rock climbing
  • Waterslide

Family friendly

  • Children's pool
  • Free children's club
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 27 meeting rooms
  • Conference centre (28,148 square foot of space)

Outdoors

  • Pool loungers
  • Pool umbrellas

Full-service spa

  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Hardwood flooring in room
  • Lever door handles
  • Lift (91 centimetre wide door)
  • Magnifying mirror
  • Tile flooring in room
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • LCD TV with digital channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar
  • Restaurant dining guides
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Four Points By Sheraton Kuala Lumpur, City Centre

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately MYR 98 for adults and from MYR 49 for children
  • Covered self-parking fee: MYR 10 per day
  • Valet parking fee: MYR 70 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and mobile payments; cash is not accepted
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 7:00 AM to 7:00 PM
  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Four Points By Sheraton Kuala Lumpur City Centre
Four Points By Sheraton Kuala Lumpur, City Centre Hotel
Four Points By Sheraton Kuala Lumpur, City Centre Kuala Lumpur

Four Points By Sheraton Kuala Lumpur, City Centre Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 95 out of 138 reviews
Rating 8 - Good. 30 out of 138 reviews
Rating 6 - Okay. 9 out of 138 reviews
Rating 4 - Poor. 1 out of 138 reviews
Rating 2 - Terrible. 3 out of 138 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.6/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Dec 2024

10/10 Excellent

Nazneen

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 8 nights in Dec 2024

4/10 Poor

Alvin

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, room comfort
Budget friendly but I will not stay here again
Good location but doesn’t live up to standard
Stayed 3 nights in Dec 2024

10/10 Excellent

Mohammed, birrong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent five night stay with family. Enjoyed every bit of it. Will definitely go back.
Stayed 5 nights in Dec 2024

10/10 Excellent

Brandon, selangor

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean and comfort to stay.
Stayed 1 night in Dec 2024

10/10 Excellent

Uzma

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing!
Amazing experience with great facilities for families.
Stayed 2 nights in Dec 2024

10/10 Excellent

jasmine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lunch buffet was Excellant.
Stayed 2 nights in Dec 2024

10/10 Excellent

Charlotte

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel.
Stunning hotel. From the moment we walked through the doors we were welcomed by attentive, friendly staff. The rooms were amazing, the pool area was fantastic to cool down and for the children to have some down time. Food and drinks were all very reasonably priced and high quality and delicious. It was in a fantastic location.
Stayed 3 nights in Oct 2024

10/10 Excellent

Sahir

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
so good very good must try
Stayed 4 nights in Oct 2024

10/10 Excellent

shoban

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place
Good place to stay . Feel expensive
Stayed 2 nights in Nov 2024

10/10 Excellent

Carrie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Carrie
Clean and up to date. Breakfast buffet was very nice, tons of selection.
Stayed 2 nights in Nov 2024

10/10 Excellent

Kock

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good and great
Stayed 1 night in Nov 2024

10/10 Excellent

Kim Choy, Shah Alam

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellents.
Stayed 1 night in Nov 2024

8/10 Good

Yee Fatt, Singapore

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is strategic, food are delicious and staffs are friendly. The only minus point is the water temperature. It is so difficult to adjust the water temperature, need to take long time to get the hot water and the temperature won't maintain, sudden hot sudden cold, hope the hotel management can look into the water system upgrade.
Stayed 4 nights in Nov 2024

8/10 Good

SYED ABU SAYED

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel
Stayed 1 night in Oct 2024

10/10 Excellent

Sayed

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is excellent and all the staff members including the reception and breakfast team, as well as the room services team, are very kind and hospitable. We were able to check in early and they arranged for us to check out late without any additional charge. The chef also prepared a complimentary breakfast for my family and one of the staff members, Khamaria, also gave us a special bakery dessert on our last day. The manager, Ezreen, was very lovely and welcoming from the very first day of when we arrived at the hotel. We will definitely recommend Four Points Sheraton Kuala Lumpur City Centre to all of our family and friends and we will always come back to this hotel. The hotel is also located near all the main tourist attractions which makes it perfect.
Stayed 4 nights in Oct 2024

10/10 Excellent

Ashna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff. Convenient location and easy to catch a Grab from there. Only downside was the noise from the streets at night.
Stayed 3 nights in Oct 2024

8/10 Good

Marini

Stayed 2 nights in Sep 2024

8/10 Good

Muhammad Hazim

Liked: Cleanliness
Location is great. In the heart of the city. The only setback is the service treatment by the pool staffs. Please have a look at again your SOP towards kid-friendly approach and the usage of pool facilities during rainy days.
Stayed 2 nights in Sep 2024

8/10 Good

Minal

Stayed 4 nights in Jul 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay
Great stay
Stayed 5 nights in Jul 2024

10/10 Excellent

Chris

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location for seeing KL
Stayed 3 nights in Jul 2024

10/10 Excellent

Chris

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location for seeing KL
Stayed 3 nights in Jul 2024

2/10 Terrible

Danial

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024

10/10 Excellent

naychi

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice
Stayed 4 nights in Jul 2024