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Holiday Inn Express Kuala Lumpur City Centre, an IHG Hotel

3.5 star property

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Holiday Inn Express Kuala Lumpur City Centre, an IHG Hotel

Exterior
Free daily buffet breakfast
Interior
Down duvets, in-room safe, desk, blackout curtains
Exterior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • 24/7 front desk
  • Laundry
  • Housekeeping

Explore the area

Map
84 Jalan Raja Chulan, Kuala Lumpur, 50200
  • Changkat Bukit Bintang
    ‪7 min walk‬
  • Pavilion Kuala Lumpur
    ‪8 min walk‬
  • Lot 10 Shopping Centre
    ‪9 min walk‬
  • Kuala Lumpur (KUL-Kuala Lumpur Intl.)
    ‪46 min drive‬

Room options

View all photos for Standard Room

Down duvets, in-room safe, desk, blackout curtains

Standard Room

  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room, 2 Single Beds

Room amenity

Standard Room, 2 Single Beds

  • 18 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, Multiple Beds

Down duvets, in-room safe, desk, blackout curtains

Standard Room, Multiple Beds

  • 18 sq m
  • Sleeps 3
  • 2 Single Beds and 1 Double Sofa Bed

View all photos for Standard Room, 1 Queen Bed

Room amenity

Standard Room, 1 Queen Bed

  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed with Sofa bed

Room amenity

Standard Room, 1 Queen Bed with Sofa bed

  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

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About this property

Holiday Inn Express Kuala Lumpur City Centre, an IHG Hotel

Central hotel connected to the convention centre in Golden Triangle with free breakfast
This smoke-free hotel features a restaurant, a 24-hour fitness centre and a bar/lounge. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a snack bar/deli, a 24-hour business centre and coffee/tea in a common area.
Holiday Inn Express Kuala Lumpur City Centre, an IHG Hotel offers 383 air-conditioned accommodations with iPod docking stations and a safe. Beds feature down duvets. A pillow menu is available. 40-inch LED televisions come with premium cable channels. Fridges and coffee/tea makers are provided. Bathrooms include a shower, slippers, bidets and complimentary toiletries.

This Kuala Lumpur hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Holiday Inn Express Kuala Lumpur City Centre, an IHG Hotel. During your stay, you'll be connected to the convention centre and just a quick walk from Pavilion Kuala Lumpur. Enjoy features like free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the clean guestrooms and the overall condition of the property
  • 8 minutes by foot from Pavilion Kuala Lumpur and a 2-minute drive from Petronas Twin Towers
  • Airport shuttle service available for a fee
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces.

A 24-hour business centre and 2 meeting rooms are available. Event space at this hotel measures 8648 square feet (803 square metres) and includes conference space. A 24-hour fitness centre, a vending machine, and multilingual staff are also featured at the business-friendly Holiday Inn Express Kuala Lumpur City Centre, an IHG Hotel. An airport shuttle (available 24 hours) is available for a fee. Free self parking is available.

This 3.5-star Kuala Lumpur hotel is smoke free.

Guests are served a free buffet breakfast daily from 6:30 AM to 10:30 AM.
Holiday Inn Express Kuala Lumpur City Centre, an IHG Hotel has a restaurant on site.

Languages

Chinese (Cantonese), Chinese (Mandarin), English, Farsi, Malay, Turkish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10:30 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Golf
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 2 meeting rooms
  • 24-hour business centre
  • 8,648 square feet of conference space
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Assistive listening devices
  • Front entrance ramp
  • Lift (150 centimetre wide door)
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (130 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Pillow menu

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 40-inch LED TV with premium cable channels
  • IPod dock

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Holiday Inn Express Kuala Lumpur City Centre, an IHG Hotel

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 4 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: MYR 280 per vehicle (return)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Holiday Inn Express Kuala Lumpur City Centre, an IHG Hotel offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.

We should mention

  • One child aged 4 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Holiday Inn Express Kuala Lumpur City Centre Hotel
Hotel Holiday Inn Express Kuala Lumpur City Centre Kuala Lumpur
Kuala Lumpur Holiday Inn Express Kuala Lumpur City Centre Hotel
Hotel Holiday Inn Express Kuala Lumpur City Centre
Holiday Inn Express Kuala Lumpur City Centre Kuala Lumpur
Holiday Inn Express Hotel
Holiday Inn Express
Express Kuala Lumpur City
Holiday Inn Express Kuala Lumpur City Centre
Holiday Inn Express Kuala Lumpur City Centre, an IHG Hotel Hotel

Holiday Inn Express Kuala Lumpur City Centre, an IHG Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 383 out of 1000 reviews" "
Rating 8 - Good. 405 out of 1000 reviews" "
Rating 6 - Okay. 142 out of 1000 reviews" "
Rating 4 - Poor. 43 out of 1000 reviews" "
Rating 2 - Terrible. 27 out of 1000 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was in excellent condition , service was great and their transportation staff were great with transportation solutions who not hesitate to recommend this location
Stayed 1 night in Oct 2024

8/10 Good

Rohini

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Oct 2024

8/10 Good

Meilun

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2024

10/10 Excellent

Judy E, Concord

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Courteous service, always inquiring if I was finding everything ok and if I needed anything. The breakfast buffet had many different options to choose from.
Stayed 1 night in Sep 2024

10/10 Excellent

Reza, West Linn

Stayed 4 nights in Aug 2024

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, amenities
Disliked: Staff & service
Stayed 2 nights in Sep 2024

4/10 Poor

Winky

Stayed 1 night in Sep 2024

10/10 Excellent

Armghan, Merrylands

Travelled with family
Liked: Cleanliness, amenities
Close to Mall. Breakfast was good.
Stayed 4 nights in Sep 2024

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were really helpful
Stayed 1 night in Sep 2024

10/10 Excellent

Bikesh

Stayed 2 nights in Aug 2024

10/10 Excellent

Veronica

Stayed 4 nights in Aug 2024

10/10 Excellent

Romi

Stayed 1 night in Aug 2024

10/10 Excellent

Mohammed Rafiq

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location. Easily use if facilities.
Stayed 3 nights in Aug 2024

8/10 Good

Dhanela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
**Hotel Review: Holiday Inn Express Kuala Lumpur** My stay at the Holiday Inn Express in Kuala Lumpur was quite pleasant overall. As expected from an express hotel, it operates with a self-serve model, so guests should be prepared to handle some services on their own. This aspect didn't bother me, as it allowed for a more streamlined experience. The hotel’s location is good for tourists. Situated centrally, it's right across from Pavilion Mall, making it convenient for shopping and accessing various sites around the city. This made exploring Kuala Lumpur much easier and more enjoyable. We did encounter an issue when trying to amend our booking dates. However, the hotel management and reservation teamwas responsive and after a bit of back and forth, they managed to resolve the issue satisfactorily. Their customer service was commendable in that regard. A nice touch was the complimentary breakfast provided for all guests. It was a bonus to start the day with a decent meal before heading out to explore. One downside I noticed was the lack of soundproofing between rooms. The walls felt quite thin, and we could hear our neighbors quite clearly. This made it a bit challenging to have more private discussions without being mindful of the noise. Overall, the Holiday Inn Express offers an affordable stay in a central location, making it a solid choice for a very short visit to Kuala Lumpur. I would recommend it if you’re looking for convenience and budget-friendly accommodation.
Stayed 5 nights in Aug 2024

2/10 Terrible

Son

Stayed 2 nights in Jul 2024

10/10 Excellent

Delaney

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is well situated for shopping and dining for daytime and bar hopping at night. The property is well kept, the staff is friendly and helpful.
Stayed 7 nights in Aug 2024

8/10 Good

MISAKI

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
値段がお手頃なのに立地がよく便利でした。一度、Wi-Fiが繋がらないトラブルもありましたが、迅速に対応していただけました。
Stayed 2 nights in Aug 2024

10/10 Excellent

Satomi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, clean, good breakfast selections
Stayed 1 night in Aug 2024

8/10 Good

Clive Mayatchow

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Although this hotel is old it was comfortable for our need.. The staff at the reception was friendly and always prepared to help you a special thank you to Natasha and Amirul..
Stayed 8 nights in Aug 2024

10/10 Excellent

Sandi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very safe and convenient since it's near the Monorail station.
Stayed 3 nights in Aug 2024

10/10 Excellent

Abdul Ghani

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

jishan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Christopher

Liked: Cleanliness, staff & service
Quality, but rooms are a little small, great place for sleeping.
Stayed 1 night in Aug 2024

10/10 Excellent

Lysiane

Stayed 1 night in Aug 2024

2/10 Terrible

Mithila

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
NOT recommended
I am a frequent traveller and never stayed in a hotel like this before. I paid almost 1200MYR for 2 nights for a room only with queen size bed and small toilet. Room was air tight and I slept only for short hours. Breakfast was not good and some food was almost spolied. Toilet was smelly and the shower was lousy. I had to complain to the front desk and later it was fixed, however my overall stay is vert bad and I do not recommend this hotel. Disappointed weekend with absolutely unworthy hotel experience.
Stayed 2 nights in Aug 2024