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Hotel Ambassador Bukit Bintang

3.0 star property

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December 2024
January 2025

Photo gallery for Hotel Ambassador Bukit Bintang

Exterior detail
Property grounds
Lobby
Standard Single Room | Room amenity
Deluxe Room, 1 Queen Bed, City View | 1 bedroom, individually decorated, desk, laptop workspace

Reviews

6.6 out of 10

Popular amenities

  • Room service
  • 24/7 front desk
  • Parking available
  • Laundry
  • Housekeeping
  • Air conditioning

Explore the area

Map
No. 44 Jalan Sultan Ismail, Kuala Lumpur, 50250
  • Lot 10 Shopping Centre
    1 min walk
  • Changkat Bukit Bintang
    2 min walk
  • Sungei Wang Plaza
    3 min walk
  • Kuala Lumpur (KUL-Kuala Lumpur Intl.)
    46 min drive

Room options

View all photos for Deluxe Double Room (with Window)

Deluxe Double Room (with Window) | View from room

Deluxe Double Room (with Window)

  • 18 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Room, 1 Queen Bed, City View

Deluxe Room, 1 Queen Bed, City View | 1 bedroom, individually decorated, desk, laptop workspace

Deluxe Room, 1 Queen Bed, City View

  • 16 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Single Room

Standard Single Room | 1 bedroom, individually decorated, desk, laptop workspace

Standard Single Room

  • 11 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | 1 bedroom, individually decorated, desk, laptop workspace

Deluxe Room, 1 King Bed

  • 16 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

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includes taxes & fees
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About this property

Hotel Ambassador Bukit Bintang

Central hotel connected to the convention centre in Kuala Lumpur with 20 restaurants
Along with 20 restaurants, this smoke-free hotel has 10 coffee shops/cafes and self parking. Free WiFi in public areas and a free area shuttle are also provided. Additionally, concierge services, dry cleaning and laundry facilities are on-site.
Hotel Ambassador Bukit Bintang offers 50 accommodations with complimentary bottles of water and complimentary slippers. This individually decorated accommodation includes desks. Televisions come with premium satellite channels.

Bathrooms include a shower with a rainfall showerhead, and complimentary toiletries. This Kuala Lumpur hotel provides complimentary wireless Internet access. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and hairdryers can be requested.

With your stay at Hotel Ambassador Bukit Bintang, you're connected to the convention centre and just a quick walk from Pavilion Kuala Lumpur. Enjoy features like free WiFi in public areas and a free area shuttle, plus 20 restaurants.
  • Free WiFi
  • Dining options include 20 restaurants and 10 coffee shops/cafes
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Just a 4-minute walk from Pavilion Kuala Lumpur and 11 minutes on foot from Berjaya Times Square
  • Free local-area shuttle service
There are 20 restaurants and 10 coffee shops/cafes, as well as a nearby corner/local shop. Public spaces have free WiFi. A shuttle from the airport to the hotel (available 24 hours) is available for a fee. Multilingual staff, gift shops/newsstands, and tour/ticket assistance are also featured at the business-friendly Hotel Ambassador Bukit Bintang. Limited parking is available for a fee and is offered on a first-come, first-served basis. A complete renovation of Hotel Ambassador Bukit Bintang was completed in December 2016.

This 3-star Kuala Lumpur hotel is smoke free.

Hotel Ambassador Bukit Bintang has 20 restaurants on site.
Room service is available.

Languages

English, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour airport pick-up shuttle (surcharge)
  • Free area shuttle
  • Area shuttle
  • Parking on site (MYR 20 per day)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • 10 coffee shops/cafes
  • 20 restaurants

Family friendly

  • Free area shuttle
  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities
  • Separate bedroom
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 2 buildings
  • 5 floors
  • Built in 2010
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with premium satellite channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Refrigerator
  • Room service
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Desk
  • Individual decor
  • Iron/ironing board
  • Laptop workspace
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 1 AM
Early check-in subject to availability
An early check-in fee will be charged
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 1 AM please contact the property in advance using the information on the booking confirmation
At check-in, guests must provide a record of full COVID-19 vaccination
COVID-19 vaccination record requirement applies to all guests aged 17 and older; guests must have received complete COVID-19 vaccination at least 14 days prior to check-in

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Ambassador Bukit Bintang

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: MYR 50.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: MYR 90 per vehicle
  • Self-parking fee: MYR 20 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Cashless transactions are available
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 1 AM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Ambassador Bukit Bintang
Ambassador Bukit Bintang Kuala Lumpur
Ambassador Hotel Bukit Bintang
Hotel Ambassador Bukit Bintang
Hotel Ambassador Bukit Bintang Kuala Lumpur
Ambassador Bukit Bintang
Hotel Ambassador Bukit Bintang Hotel
Hotel Ambassador Bukit Bintang Kuala Lumpur
Hotel Ambassador Bukit Bintang Hotel Kuala Lumpur

Hotel Ambassador Bukit Bintang Reviews

Reviews

6.6
Rating 10 - Excellent. 12 out of 87 reviews" "
Rating 8 - Good. 26 out of 87 reviews" "
Rating 6 - Okay. 27 out of 87 reviews" "
Rating 4 - Poor. 12 out of 87 reviews" "
Rating 2 - Terrible. 10 out of 87 reviews" "

6.4/10

Cleanliness

6.8/10

Staff & service

6.0/10

Amenities

5.6/10

Property conditions & facilities

Reviews

8/10 Good

Normah

Liked: Staff & service
Stayed 1 night in Dec 2019

8/10 Good

Lim

Still can be your Improved
Location is good
Stayed 2 nights in Oct 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities
staff are friendly. Cleaning our room ever day. Just the shower temperature is not going well. please check it from time to time..
Stayed 3 nights in Oct 2019

6/10 Okay

Guillermo Francisco

Liked: Cleanliness, staff & service
Good, once they recognize my reservation
Everything was ok, once I got a room. They had no idea who I was and what Hotels.com is. They "let me stay" because I arrived at 3am, but I had to change room the next day, fortunately I only carry one backpack so it wasn't a big problem for me.
Stayed 4 nights in Oct 2019

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, amenities
teruk layanan
Stayed 2 nights in Jun 2019

8/10 Good

najmus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2019

2/10 Terrible

Verified traveller

Liked: Amenities
Disliked: Staff & service, property conditions & facilities
poor room condition, please do not go for a room without window..its just terrible
Stayed 2 nights in Nov 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2018

6/10 Okay

Chang, Sabah

Disliked: Property conditions & facilities, room comfort
Good if you are solo
Room condition is average. Need maintenance and upgrade. Room allocated is without a window. One ceiling light went out of commission middle of the night and no replacement was offered. Good location and that's about it. Nothing to shout about the overall condition of the hotel.
Stayed 1 night in Apr 2018

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
WiFi was awful and things were not very clean. The shower was working but not perfectly
Stayed 1 night in Jun 2018

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Nice Location, strong wifi, smelly and noisy
The hotel located in very great localtion. Just across the street and you will find mass transportation (also, near shopping mall). The wifi is really strong, best I've found in Malaysia (better than those 5 stars). Btw, I know and accept that it is natural smell of south asian hotel, I do not like it. Also, the sound -both from hall way and the street is really loud)- be prepared cos they stay up really late at night.
Stayed 1 night in Dec 2017

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Booked a smoke free room and got a smoking room No one to help with luggage was handed a key and pointed to the elevator The fridge did not work The toilet hose leaked over night saturating all of my things in the bathroom Went out for breakfast and was locked out of my room as I forgot to come back down the previous day and pay the service tax when I arrived as I was jet lagged A phone was in my room and the staff could have called to remind me but chose to lock me out instead
Stayed 1 night in Oct 2017

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Staff & service
With a dirty old man manager
Dirty old man manager knocked on my doorr to ask if I am using whatsapp because he wants to communicate with me..scary Dirty old man!! From that time on, I was placing the bed to block the door because I was afraid that he migjt try to come in when I am asleep. I did nof feel safe
Stayed 4 nights in Aug 2017

8/10 Good

Umama Shuhorah

Stayed 1 night in Apr 2017

4/10 Poor

Mk, penang

Disliked: Cleanliness, property conditions & facilities, room comfort
Sub standard facility
The first family room we checked in was like an oven. Both wall mounting air conditioners were blowing hot air at 16C temperature. The technician came and went to correct the outdoor compressor. After 30 minutes they should be up and runninn was the promised. We wasted 60 min with No improvement and requested to Room changing. we moved to another room but the basin in the toilet was leaking. The duvet covers looked being recycled. Poor experience. What it advertised isn't what we expected to get.

10/10 Excellent

DYG RATNAWATI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
conveinent
clean and amazing

6/10 Okay

Hanif

Liked: Cleanliness, staff & service
Affordable and strategic location
Middle of shopping haven, short walks to malls e.g Pavilion, Lot 10, Fahrenheit, near to monorail station, taxi friendly area.

6/10 Okay

Verified traveller

2/10 Terrible

I travel a lot, Australia

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Not too good
Room was dirty, no air remote, no plug converter for TV, Curtin tyed with a peace material, I can go on, it needs update Staff were very pleasent

8/10 Good

Vio, Melbourne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Centrally located. Efficient, friendly staff. Good value ...........There are a lots of restaurants, shopping area nearby the hotel.....Overall is good.......Hotel was fine well located Rooms are small but clean Bathroom are clean ............Hotel close to shopping, eateries and pubs. Also convenient to train stations and within walking distance.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort

8/10 Good

Zheng Yi, singapore

Liked: Cleanliness, staff & service
Can be improved
Very small room, not fit for big size people. Not a perfect clean room if we compare with a 5 star hotel. Room looks gloomy but for a price like this at such a convenient place, i can't expect much.

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
There was a stench smell in the elevator due to water leak below the elevator..

6/10 Okay

Bianca, Australia

Liked: Cleanliness
Quick 3 night stay
I had a room without a window- and it was fine. Decent sized room- awesome bed. That's all you need right?

6/10 Okay

Enrique, Montreal

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
It was good for the prive, old hotel, cleanser but room need to be painted, look old and use