Hotel Soleil

4.0 star property

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January 2025

Photo gallery for Hotel Soleil

Reception
Outdoor pool
In-room safe, desk, blackout curtains, iron/ironing board
Premium Suite | Living area | TV
Property amenity

Reviews

5.8 out of 10

Popular amenities

  • Parking included
  • Breakfast available
  • Room service
  • Pool
  • 24/7 front desk
  • Gym

Explore the area

Map
51-A Changkat Bukit Bintang, Kuala Lumpur, 50200
  • Changkat Bukit Bintang
    1 min walk
  • Jalan Alor
    4 min walk
  • Sungei Wang Plaza
    5 min walk
  • Kuala Lumpur (KUL-Kuala Lumpur Intl.)
    53 min drive

Room options

Superior Twin Room

  • 26 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

Premier Room

  • 26 sq m
  • City view
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

Premier Executive Room

  • 26 sq m
  • City view
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

Deluxe Room

  • 26 sq m
  • City view
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

Standard Room

  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

Premium Suite

  • 519 sq m
  • Sleeps 2
  • 1 Queen Bed

Similar properties

About this property

Hotel Soleil

Hotel with free parking, steps from Jalan Alor
Along with an outdoor pool, this hotel has a restaurant and a fitness centre. Free WiFi in public areas and free self parking are also provided. Other amenities include a sauna, a coffee shop/cafe and a business centre.
Hotel Soleil offers 456 accommodations, which are accessible via exterior corridors and feature a safe and free newspapers. Televisions come with satellite channels. Bathrooms include a shower, complimentary toiletries and hairdryers. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is offered on a daily basis and an iron/ironing board can be requested. Rollaway/extra beds (surcharge) are also available.
Recreational amenities at the hotel include an outdoor pool, a sauna and a fitness centre.
During your stay at Hotel Soleil, you're just a quick walk from Pavilion Kuala Lumpur. You'll find features such as free WiFi in public areas and free self-parking, plus an outdoor pool.
  • Free Wi-Fi in some public areas
  • Free self-parking
  • Enjoy international cuisine while dining at Kopitiam
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and a porter
  • On-site recreation includes a gym and a sauna
  • Steps from Jalan Alor and 9 minutes on foot from Pavilion Kuala Lumpur
  • Airport shuttle service available
Hotel Soleil offers its guests an outdoor pool, a sauna, and a fitness centre. There's a restaurant on site, as well as a coffee shop/cafe. Business amenities include a business centre and meeting rooms.

Public spaces have free WiFi. The business-friendly Hotel Soleil also features multilingual staff, concierge services, and complimentary newspapers in the lobby. Self parking is free.

For a fee, guests can enjoy a buffet breakfast daily from 7 AM to 10:30 AM.
Kopitiam – This restaurant specialises in international cuisine.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin), English, Hindi, Malay

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Airport shuttle available
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 7 AM to 10:30 AM for a fee: MYR 23 for adults and MYR 13 for children
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Kopitiam

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Accessibility

  • Lift

More

  • 1 building
  • 18 floors
  • Built in 1999

Room amenities

Bedroom

  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower

Entertainment

  • TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in time starts at 2 PM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for MYR 100.0 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: MYR 100 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately MYR 23.00 for adults and from MYR 13.00 for children
  • Rollaway bed fee: MYR 100.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Noise-free guestrooms cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

Property is also known as

Hotel Radius
Radius Hotel
Radius International
Radius International Hotel
Radius International Hotel Kuala Lumpur
Radius International Kuala Lumpur
Hotel Soleil Kuala Lumpur
Hotel Soleil
Soleil Kuala Lumpur
Radius Hotel Kuala Lumpur
Radius Hotel International
Hotel Soleil Hotel
Hotel Soleil Kuala Lumpur
Hotel Soleil Hotel Kuala Lumpur

Hotel Soleil Reviews

Reviews

5.8
Rating 10 - Excellent. 63 out of 834 reviews" "
Rating 8 - Good. 186 out of 834 reviews" "
Rating 6 - Okay. 274 out of 834 reviews" "
Rating 4 - Poor. 183 out of 834 reviews" "
Rating 2 - Terrible. 128 out of 834 reviews" "

5.6/10

Cleanliness

6.0/10

Staff & service

5.2/10

Property conditions & facilities

Reviews

8/10 Good

Verified traveller

Liked: Room comfort
Reasonable price hotel & good location
Convenient location & eateries around.Lots of massage palours around the hotels. Don't let the touts bring you to their illegal place. Go for those big massage spa house. Food is everywhere. Packed area with traffic jam.
Stayed 1 night in Jun 2018

10/10 Excellent

Graham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value and best located hotel
I only came to stay for 1 night but was really impressed with This hotel. My room was lovely, clean and spacious and very quiet which I wanted. Awesome location, I think the best location in Bukit Bintang, so close to Pub St and Jalan Alor.
Stayed 1 night in May 2018

6/10 Okay

Richard, Malaysia

Disliked: Cleanliness, property conditions & facilities, room comfort
Run down hotel
Overall the hotel location and price is fine, but the hotel really need to gear up and make sure their rooms is upgraded or at least clean up and vacuum as the carpet smells and felt dirty.
Stayed 3 nights in May 2018

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Definitely not as how its advertised
Room was smelly. There were prostitution happening in the hotel. Pretty much an expensive 0 star hotel. The only good thing was the location.
Stayed 4 nights in May 2018

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Soleil 11th to 13th of May 2018
Great location in KL
Stayed 2 nights in May 2018

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Easy
The staff including security guards r so friendly. Always able to joke. Hwever...the rm was left to be determined. Bed comfy yes..but pillow cases were old n didnt look tht clean. Small side table beside the bed attached to the wall wasnt stable at all. Too little power sockets in the rm...there was a certain kind of smell when i 1st checked in n same smell returned when i turned on the a/c. The water flow in the taps n shower are too little and slow. The heating for the shower needs to be looked at. There needs to be a telephone in the rm so guests can call down to recept or houskeeping if they need something. N maintenance n checks need to be looked at to eradicate pests. Overall...if ur not too picky this hotel is good. I picked it anyway because of security and friendly staff
Stayed 1 night in May 2018

8/10 Good

Oleg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Good location and nice personal

4/10 Poor

phil

Disliked: Cleanliness, staff & service, property conditions & facilities
Cheapest pool in town but tired hotel!!
Wrong size sheets on bet now towels until 5pm due to "laundry van accident" shabby conditions and trainee staff unable to make decisions.... lots of bites from 1 night stay.... hopefully only mosquitos... not recomended unless you want a pool on a budget.... great area for eating dinking and 'foot ' and other massages

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities
Hotel not recommended
Hotel is old.Escalator to the frondesk at the lobby not working.No service phone in the room.Lights are dim.Linens are old and worse is that there are many bed bugs crawling in the bed.Really disappointing although the location is good.
Stayed 2 nights in Mar 2018

8/10 Good

Faysal, Kajang, Malaysia

Liked: Cleanliness, staff & service, room comfort
Good location
Ideal for budget travellers. Condition of the room is decent considering the amount you will pay. Restaurants and commuters are nearby.
Stayed 1 night in Mar 2018

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities
Change new TV set,install wifi & telephone.
tv set suck & no wifi,telephone & safe box.

4/10 Poor

Mohamad Alihan

It's just an old hotel, broken escalator, no WiFi in room, old tube TV, no telephone in room (I couldn't call the house keeping to request for iron and board), not going to stay there anymore.
Stayed 2 nights in Mar 2018

8/10 Good

Verified traveller

Liked: Staff & service
Old mattress!
Stayed 1 night in Mar 2018

4/10 Poor

Brian

Disliked: Cleanliness, property conditions & facilities, room comfort
Was recommended but don't stay unless it's for a desperate one night. Housekeeping staff asked for a tip BEFORE cleaning the room. Bed linen was old and threadbare..bugs on the floor and on the bed. However the pool was great but no towels available. Maybe the premiere rooms are better but only stay if on a budget.
Stayed 2 nights in Feb 2018

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities
Stayed 1 night in Feb 2018

6/10 Okay

Steven

Disliked: Cleanliness
location is perfect for drink and food places
could do with an upgrade on the rooms but for the price I paid and the excellent location, it was a great deal
Stayed 2 nights in Jan 2018

2/10 Terrible

Stephen

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Itchy back for a few days so many showers.
On arriving at about 7pm only a couple infront of me took 20m to checkin. The hotel need to employ more staff. I booked a premium room, woke up on 1st morning and itching back looked in mirror red bite marks all over back and on arm =bed bugs. After shower went to reception and requested new room they said wait 2hours as 12pm. I took of t-shirt to show back to everyone in reception and said change my room now so they did and new room no bed bugs. I think the hotel try it on they put people in a room with bed bugs and hope you don't have an issue, instead they need to replace the matress or duvet with a new one, otherwise this will continue.
Stayed 3 nights in Jan 2018

2/10 Terrible

Chew

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tuan Puan means Mr. Mrs. in Malay language
Had a long wait for check-in. The booking shows Tuan Puan Chew which was different from my presented ID. The reception manned by foreign personnel, thus they were not aware that Tuan Puan means Mr. Mrs. in Malay language thus they delayed my check-in without clarifying with me on the difference. The hotel is old and the general maintenance of common areas is poor. The room desk was not cleaned with sticky substance and the toilet bins were not cleared.
Stayed 1 night in Jan 2018

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities
Great location but very run-down.
I don't remember the hotel ever being so run-down. There were tiny roaches in the bathroom. No phone in the room to contact housekeeping / reception. No shower cap. And I had booked a deluxe room. The mattress was sunken in the centre. But the breakfast was not too bad. The location is superb.
Stayed 1 night in Jan 2018

4/10 Poor

if you think below budget this is the hotel

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
not want to stay
The check in was slow and unprofessional. Room below average.
Stayed 1 night in Jan 2018

4/10 Poor

Geoff, London

Disliked: Staff & service, property conditions & facilities
Shoddy and shabby
This hotel is centrally located on Bukit Bintang, which is about the only good thing I can say about it, although their can be a lot of noise at night time as it's next to the nightclub area. To be fair, the reception staff were efficient and very helpful. We needed to change rooms and this was expedited efficiently. My problem lies with the service staff, who were very unhelpful and, in actual fact, obstructive. We needed extra towels because the shower curtain is too short to drop inside the bath, resulting in continually wet floors. We managed to 'win' a couple of extra towels when we changed rooms but the service staff would not let us keep them. When I insisted on doing so they actually came back with security! I was not happy. It's not the way to treat a paying customer. The hotel is now in poor condition and needs a top to bottom refurbishment. Loose tiles and fittings in the bathrooms; in need of a repaint; not enough sockets in the rooms. They should close each floor in turn and do the work required to bring it up to standard.
Stayed 6 nights in Dec 2017

6/10 Okay

Horng Yi

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2017

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dirty hotel, uncomfortable beds. Good location No WiFi for guest.
Stayed 2 nights in Nov 2017

6/10 Okay

Huggy, Australia

Disliked: Property conditions & facilities, room comfort
not a good place for staying
the room are really not clean and the room facilities are not good at all. as i have been told its renovated room but all the towel rack and cabin-ate were falling apart. only i can recommended good about the hotel is everything is close by. over all 4 out of 10
Stayed 5 nights in Oct 2017

2/10 Terrible

ANDREW KHOR

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
worst hotel
This is worst hotel we have stay,there is bed bug on the bed and bites my daughter whole hand and leg we even snap photo how the bug moving around the bed,we told the reception to change the room but they still give us the room with bed bug that is 12 th floor room
Stayed 2 nights in Nov 2017