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Mandarin Oriental, Kuala Lumpur

5.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Mandarin Oriental, Kuala Lumpur

Outdoor pool, pool umbrellas, pool loungers
3 bars/lounges, cocktail bar
3 bars/lounges, cocktail bar
Royal Suite King Bed | Premium bedding, down duvets, minibar, in-room safe
Property grounds

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Breakfast available
  • Pool
  • Restaurant
  • Gym
  • Bar
    Bar
  • Hot tub
    Hot tub

Explore the area

Map
Kuala Lumpur City Centre, Kuala Lumpur, 50088
  • Kuala Lumpur Convention Centre
    2 min walk
  • Suria KLCC Shopping Centre
    3 min walk
  • Petronas Twin Towers
    6 min walk
  • Kuala Lumpur (KUL-Kuala Lumpur Intl.)
    48 min drive

Room options

View all photos for Executive Room, 1 King Bed, Park View (Club Executive King)

Separate bathtub and shower, deep-soaking bathtub

Executive Room, 1 King Bed, Park View (Club Executive King)

  • 48 sq m
  • Park view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, Park View

Separate bathtub and shower, deep-soaking bathtub

Executive Room, Park View

  • 48 sq m
  • Park view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 2 Single Beds (Twin Towers View)

Premium bedding, down duvets, minibar, in-room safe

Club Room, 2 Single Beds (Twin Towers View)

  • 40 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Deluxe City View Room Twin

Separate bathtub and shower, deep-soaking bathtub

Deluxe City View Room Twin

  • 40 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Royal Suite King Bed

Royal Suite King Bed | Premium bedding, down duvets, minibar, in-room safe

Royal Suite King Bed

  • 41 sq m
  • Park view
  • Sleeps 5
  • 1 King Bed and 1 Single Bed

View all photos for Executive Apartment, 3 Bedrooms (King Bed, Twin Beds)

Separate bathtub and shower, deep-soaking bathtub

Executive Apartment, 3 Bedrooms (King Bed, Twin Beds)

  • 152 sq m
  • City view
  • Sleeps 7
  • 2 Single Beds and 1 King Bed

View all photos for Deluxe City View Room King

Separate bathtub and shower, deep-soaking bathtub

Deluxe City View Room King

  • 40 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Deluxe, Room, 2 Single Beds, City View

Separate bathtub and shower, deep-soaking bathtub

Club Deluxe, Room, 2 Single Beds, City View

  • 40 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Presidential Suite, Multiple Beds

Presidential Suite, Multiple Beds | Premium bedding, down duvets, minibar, in-room safe

Presidential Suite, Multiple Beds

  • 320 sq m
  • Park view
  • Sleeps 5
  • 2 King Beds

View all photos for Mandarin, Room, 1 King Bed

Separate bathtub and shower, deep-soaking bathtub

Mandarin, Room, 1 King Bed

  • 82 sq m
  • Park view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 2 Bedrooms (Twin Tower View King Beds)

Premium bedding, down duvets, minibar, in-room safe

Suite, 2 Bedrooms (Twin Tower View King Beds)

  • 122 sq m
  • City view
  • Sleeps 5
  • 2 King Beds

View all photos for Suite, 2 Bedrooms, Park View (King Beds)

Separate bathtub and shower, deep-soaking bathtub

Suite, 2 Bedrooms, Park View (King Beds)

  • 122 sq m
  • Park view
  • Sleeps 5
  • 2 King Beds

View all photos for Suite, 1 King Bed (Park)

Separate bathtub and shower, deep-soaking bathtub

Suite, 1 King Bed (Park)

  • 82 sq m
  • Park view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Suite, 1 King Bed

Club Suite, 1 King Bed | Premium bedding, down duvets, minibar, in-room safe

Club Suite, 1 King Bed

  • 165 sq m
  • Park view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Park View Room King

Separate bathtub and shower, deep-soaking bathtub

Club Park View Room King

  • 40 sq m
  • Park view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Park View Room King

Separate bathtub and shower, deep-soaking bathtub

Deluxe Park View Room King

  • 40 sq m
  • Park view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 1 King Bed (Twin Towers View)

Premium bedding, down duvets, minibar, in-room safe

Club Room, 1 King Bed (Twin Towers View)

  • 40 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Twin Towers View Room King

Premium bedding, down duvets, minibar, in-room safe

Twin Towers View Room King

  • 40 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Apartment, 2 Bedrooms (Premium, King Bed, Twin Beds)

Separate bathtub and shower, deep-soaking bathtub

Executive Apartment, 2 Bedrooms (Premium, King Bed, Twin Beds)

  • 130 sq m
  • City view
  • Sleeps 5
  • 2 Single Beds and 1 King Bed

View all photos for Executive Apartment, 2 Bedrooms (King Bed, Twin Beds)

Separate bathtub and shower, deep-soaking bathtub

Executive Apartment, 2 Bedrooms (King Bed, Twin Beds)

  • 130 sq m
  • City view
  • Sleeps 5
  • 1 King Bed and 2 Single Beds

View all photos for Room, Multiple Beds, Connecting Rooms, Park View (King Twin Bed)

Premium bedding, down duvets, minibar, in-room safe

Room, Multiple Beds, Connecting Rooms, Park View (King Twin Bed)

  • 122 sq m
  • Park view
  • Sleeps 5
  • 1 King Bed and 2 Single Beds

View all photos for Club Deluxe, Room, 1 King Bed, City View

Separate bathtub and shower, deep-soaking bathtub

Club Deluxe, Room, 1 King Bed, City View

  • 40 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Park View Room Twin

Premium bedding, down duvets, minibar, in-room safe

Deluxe Park View Room Twin

  • 40 sq m
  • Park view
  • Sleeps 3
  • 2 Single Beds

View all photos for Room, Connecting Rooms, Park View (King Bed)

Separate bathtub and shower, deep-soaking bathtub

Room, Connecting Rooms, Park View (King Bed)

  • 122 sq m
  • Park view
  • Sleeps 5
  • 2 King Beds

View all photos for Room, Connecting Rooms (Twin Towers View, King Bed)

Room, Connecting Rooms (Twin Towers View, King Bed) | Exterior

Room, Connecting Rooms (Twin Towers View, King Bed)

  • 122 sq m
  • City view
  • Sleeps 5
  • 2 King Beds

View all photos for Room, 2 Single Beds (Twin Towers View)

Premium bedding, down duvets, minibar, in-room safe

Room, 2 Single Beds (Twin Towers View)

  • 40 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

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About this property

Mandarin Oriental, Kuala Lumpur

Luxury Kuala Lumpur hotel in Kuala Lumpur City Centre with 4 restaurants
Along with 4 restaurants, this hotel has a full-service spa and an outdoor pool. Free WiFi in public areas and free self parking are also provided. Other amenities include 3 bars/lounges, a fitness centre and a poolside bar.
Mandarin Oriental, Kuala Lumpur offers 629 air-conditioned accommodations with minibars and espresso makers. This accommodation offers separate sitting areas. Beds feature down duvets and premium bedding. A pillow menu is available. 49-inch flat-screen televisions come with premium satellite channels. Bathrooms include a separate bath and shower with a deep soaking bath, dressing gowns, slippers and bidets.

This Kuala Lumpur hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

An outdoor pool, a children's pool and Access to hot tub are on site. Other recreational amenities include outdoor tennis courts, a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The Spa has 6 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, facials and body wraps. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Our customers tell us they can't get enough of Mandarin Oriental, Kuala Lumpur's great location. During your stay, you're just a quick walk from Suria KLCC Shopping Centre. Features include free WiFi in public areas and free self-parking, plus 4 restaurants.
  • Free WiFi
  • Free self-parking
  • Enjoy international cuisine at Mosaic, one of the property's 4 restaurants and 3 bars/lounges
  • Buffet breakfast served daily for a fee
  • Valet parking available for a fee
  • Take a swim in the outdoor pool or soak in the hot tub
  • Indulge with deep-tissue massages, aromatherapy or body treatments at The Spa
  • Services include a children's club, dry cleaning/laundry and a concierge
  • On-site recreation includes 2 outdoor tennis courts, a gym and a steam room
  • Guests have great things to say about the clean guestrooms and the proximity to shopping
  • Within a 15-minute walk of Petronas Twin Towers and Pavilion Kuala Lumpur
  • Airport shuttle service available for a fee
Mandarin Oriental, Kuala Lumpur offers its guests a full-service spa, outdoor tennis courts, and an outdoor pool. There are 4 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 3 bars/lounges and a poolside bar. Public spaces have free WiFi.

Business amenities include a business centre, meeting rooms, and limo/town car service. A children's pool, a hot tub, and a fitness centre are also featured at the luxury Mandarin Oriental, Kuala Lumpur. An airport shuttle (available 24 hours) is available for a fee. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 5-star Kuala Lumpur hotel.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.
Mosaic – This restaurant specialises in international cuisine and serves breakfast, brunch, lunch and dinner.
MO Bar – On-site cocktail bar. Open daily.
Mandarin Grill – This restaurant serves lunch and dinner. Open daily.
Aqua Restaurant & Grill – This poolside restaurant serves lunch, dinner and light fare. Guests can enjoy al fresco dining (weather permitting). Open daily.
Lai Po Heen – This restaurant serves brunch, lunch and dinner. Open daily.
24-hour room service is available.

Languages

Arabic, Chinese (Mandarin), English, Filipino, French, German, Indonesian, Italian, Japanese, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • 24-hour return airport shuttle at scheduled times and on request for a surcharge
  • Limo/town car service
  • Free secured self parking on site
  • Secured valet parking on site (MYR 40 per day)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: MYR 98 for adults and MYR 49 for children
  • 3 bars/lounges
  • 4 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Aqua Restaurant & Grill
  • Lai Po Heen
  • Mandarin Grill
  • MO Bar
  • Mosaic

Family friendly

  • Children's pool
  • Free children's club
  • Free cot
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • In-room massages
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 30 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas
  • Eco-friendly cleaning products used

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 49-inch flat-screen TV with premium cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Composting
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Electrical adapters
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
This property's club lounge benefits are available in the Royal Suite on the 29th floor during the listed renovation period.
Please note that any special requests must be confirmed by contacting the hotel in advance.

Renovations and closures

The property will be renovating from 18 November 2024 to 23 February 2025 (completion date subject to change). The following areas are affected:
  • Bar/lounge

Guests will have access to the following alternative facilities during the renovation:

  • Recreational facilities

During renovations, the hotel will make every effort to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Mandarin Oriental, Kuala Lumpur

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for MYR 111.3 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately MYR 98 for adults and from MYR 49 for children
  • Airport shuttle fee: MYR 424 per vehicle (one-way, maximum occupancy 3)
  • Valet parking fee: MYR 40 per day
  • Rollaway bed fee: MYR 111.3 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property uses eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Mandarin Oriental, Kuala Lumpur offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.
This property enforces a strict dress code in the club lounge. Shorts, tank tops, and slippers are not permitted.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Kuala Lumpur Mandarin Oriental
Mandarin Oriental Hotel Kuala Lumpur
Mandarin Oriental Kuala Lumpur
Mandarin Kuala Lumpur
Mandarin Oriental, Kuala Lumpur Hotel Kuala Lumpur
Mandarin Oriental Kuala Lumpur Hotel
Mandarin Oriental Kuala Lumpur
Mandarin Oriental, Kuala Lumpur Hotel
Mandarin Oriental, Kuala Lumpur Kuala Lumpur
Mandarin Oriental, Kuala Lumpur Hotel Kuala Lumpur

Mandarin Oriental, Kuala Lumpur Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 750 out of 1001 reviews" "
Rating 8 - Good. 179 out of 1001 reviews" "
Rating 6 - Okay. 41 out of 1001 reviews" "
Rating 4 - Poor. 17 out of 1001 reviews" "
Rating 2 - Terrible. 14 out of 1001 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Magnificent hotel and staff
Hotel was exceptional with checking in made so easy and the service at the desk was amazing with everything explained, The room was superb,the bags were upstairs before we were. The pool ,gym,sauna,steamroom and resturants were fantastic A bit of a line up to get into breakfast on the weekend but it was only 10mins and worth the wait but on the monday straight in We had a late flight out last day and was allowed to stay using all facilities until 4pm and was given late check out Out flight got further delayed and left hotel at 6pm. All staff and management should be so proud of themselves as service,smiles,manners and professionalism was 10 out 10 I will only ever be staying there every time in Kaula Lumpa
Stayed 2 nights in Aug 2024

10/10 Excellent

CARMINO

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A wonderful hotel with really good facilities and great customer service.
Stayed 4 nights in Aug 2024

10/10 Excellent

Bahador

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Aug 2024

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is now my all-time favorite
Stayed 3 nights in Jun 2024

8/10 Good

Abdulrahman

Travelled with partner
Liked: Cleanliness, staff & service
The Mandarin Oriental is an iconic hotel but unfortunately this property is dated and for the price is not competitive with other 5-star hotels nearby. The service was incredible and they had a WhatsApp concierge which was very convenient. Also the Carthusia toiletries were superb.
Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay
This hotel is considered a VIP hotel in the heart of Kuala Lampur. It is minutes away from the Petrona towers, and the KLCC. Lots of dining options available nearby and it is a generally lively area. The hotel staff is super friendly. Only negative is that their roll away beds are horrible. Those need an upgrade, it felt like the springs were poking you, as you slept on one of those.
Stayed 4 nights in Jul 2024

8/10 Good

?

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

RICHARD, Shrewsbury

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great service
Stayed 3 nights in Jul 2024

10/10 Excellent

jie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved the views. That pool area was perfect to observe the city. And the location can’t be beat
Stayed 1 night in May 2024

10/10 Excellent

Aseem

Travelled with family
Stayed 1 night in Jul 2024

10/10 Excellent

Conall

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

Raquel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was so comfy.
Stayed 9 nights in Jul 2024

10/10 Excellent

Sebastian

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Lina

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very helpful, and when realising our flight was at midnight, we extended our stay for an extra day and the process was so easy (just a call to reception). the flights and early online check made the process a whole lot easier
Stayed 8 nights in Jul 2024

10/10 Excellent

Christopher

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stunning hotel with really friendly and helpful staff on hand for every need. Set in the heart of KL, with a third floor pool area looking out to the beautifully green KLCC and skyline. Breakfasts to die for!
Stayed 1 night in Jul 2024

10/10 Excellent

Mai-Ling

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A home away from home
The whole experience was magnificent. My family thoroughly enjoyed our stay.
Stayed 4 nights in Jul 2024

4/10 Poor

TIRTHARAJ

Stayed 5 nights in Jul 2024

10/10 Excellent

Susan R

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2024

10/10 Excellent

Jason E, Seal Beach

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing and very helpful.
Stayed 1 night in Jul 2024

10/10 Excellent

Howard

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
KL MO live up to its reputation with an impressive property but the overall team graciousness and kindness exceeded my expectations. The location in the city center was perfect for walking or public transportation. The pool and spa facilities was well above average. Food was ample and delicious especially breakfast. Hotels that offer a club lounge is also a fantastic perk, one that we look for. Well worth it as a refuge from the crowds and convenient for food and beverages. From check in to check out we had a great experience!
Stayed 3 nights in Jul 2024

10/10 Excellent

Mr jaffar

Stayed 6 nights in Jun 2024

10/10 Excellent

Mathew

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Top level
Stayed 2 nights in Jul 2024

10/10 Excellent

Dallas

Stayed 1 night in Jun 2024

8/10 Good

Lena

Travelled with family
Liked: Cleanliness, staff & service, amenities
Good
Stayed 1 night in Jun 2024