Mandarin Oriental, Kuala Lumpur

5.0 star property

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Mandarin Oriental, Kuala Lumpur

Premium bedding, down duvets, minibar, in-room safe
Outdoor pool, pool umbrellas, pool loungers
Front of property
Royal Suite King Bed | Premium bedding, down duvets, minibar, in-room safe
View from room

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Hot tub
  • Pool
  • Parking included
  • Parking available
  • Spa

Explore the area

Map
Kuala Lumpur City Centre, Kuala Lumpur, 50088
  • Kuala Lumpur Convention Centre
    ‪2 min walk‬
  • Suria KLCC Shopping Centre
    ‪3 min walk‬
  • Petronas Twin Towers
    ‪6 min walk‬
  • Kuala Lumpur (KUL-Kuala Lumpur Intl.)
    ‪48 min drive‬

Room options

Executive Room, 1 King Bed, Park View (Club Executive King)

  • 48 sq m
  • Park view
  • Sleeps 3
  • 1 King Bed

Executive Room, Park View

  • 48 sq m
  • Park view
  • Sleeps 3
  • 1 King Bed

Club Room, 2 Single Beds (Twin Towers View)

  • 40 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

Deluxe City View Room Twin

  • 40 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

Royal Suite King Bed

  • 41 sq m
  • Park view
  • Sleeps 5
  • 1 King Bed and 1 Single Bed

Executive Apartment, 3 Bedrooms (King Bed, Twin Beds)

  • 152 sq m
  • City view
  • Sleeps 7
  • 2 Single Beds and 1 King Bed

Deluxe City View Room King

  • 40 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Club Deluxe, Room, 2 Single Beds, City View

  • 40 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

Presidential Suite, Multiple Beds

  • 320 sq m
  • Park view
  • Sleeps 5
  • 2 King Beds

Mandarin, Room, 1 King Bed

  • 82 sq m
  • Park view
  • Sleeps 3
  • 1 King Bed

Suite, 2 Bedrooms (Twin Tower View King Beds)

  • 122 sq m
  • City view
  • Sleeps 5
  • 2 King Beds

Suite, 2 Bedrooms, Park View (King Beds)

  • 122 sq m
  • Park view
  • Sleeps 5
  • 2 King Beds

Suite, 1 King Bed (Park)

  • 82 sq m
  • Park view
  • Sleeps 3
  • 1 King Bed

Club Suite, 1 King Bed

  • 165 sq m
  • Park view
  • Sleeps 3
  • 1 King Bed

Club Park View Room King

  • 40 sq m
  • Park view
  • Sleeps 3
  • 1 King Bed

Deluxe Park View Room King

  • 40 sq m
  • Park view
  • Sleeps 3
  • 1 King Bed

Club Room, 1 King Bed (Twin Towers View)

  • 40 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Twin Towers View Room King

  • 40 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Executive Apartment, 2 Bedrooms (Premium, King Bed, Twin Beds)

  • 130 sq m
  • City view
  • Sleeps 5
  • 2 Single Beds and 1 King Bed

Executive Apartment, 2 Bedrooms (King Bed, Twin Beds)

  • 130 sq m
  • City view
  • Sleeps 5
  • 1 King Bed and 2 Single Beds

Room, Multiple Beds, Connecting Rooms, Park View (King Twin Bed)

  • 122 sq m
  • Park view
  • Sleeps 5
  • 1 King Bed and 2 Single Beds

Club Deluxe, Room, 1 King Bed, City View

  • 40 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Deluxe Park View Room Twin

  • 40 sq m
  • Park view
  • Sleeps 3
  • 2 Single Beds

Room, Connecting Rooms, Park View (King Bed)

  • 122 sq m
  • Park view
  • Sleeps 5
  • 2 King Beds

Room, Connecting Rooms (Twin Towers View, King Bed)

  • 122 sq m
  • City view
  • Sleeps 5
  • 2 King Beds

Room, 2 Single Beds (Twin Towers View)

  • 40 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

Similar properties

About this property

Mandarin Oriental, Kuala Lumpur

Luxury Kuala Lumpur hotel in Kuala Lumpur City Centre with 4 restaurants
Along with 4 restaurants, this hotel has a full-service spa and an outdoor pool. Free WiFi in public areas and free self parking are also provided. Other amenities include 3 bars/lounges, a fitness centre and a poolside bar.
Mandarin Oriental, Kuala Lumpur offers 629 air-conditioned accommodations with minibars and espresso makers. This accommodation offers separate sitting areas. Beds feature down duvets and premium bedding. A pillow menu is available. 49-inch flat-screen televisions come with premium satellite channels. Bathrooms include a separate bath and shower with a deep soaking bath, dressing gowns, slippers and bidets.

This Kuala Lumpur hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

An outdoor pool, a children's pool and Access to hot tub are on site. Other recreational amenities include outdoor tennis courts, a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The Spa has 6 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, facials and body wraps. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Our customers tell us they can't get enough of Mandarin Oriental, Kuala Lumpur's great location. During your stay, you're just a quick walk from KLCC Park. Features include free WiFi in public areas and free self-parking, plus 4 restaurants.
  • Free WiFi
  • Free self-parking
  • Enjoy international cuisine at Mosaic, one of the property's 4 restaurants and 3 bars/lounges
  • Buffet breakfast served daily for a fee
  • Valet parking available for a fee
  • Take a swim in the outdoor pool or soak in the hot tub
  • Indulge with body scrubs, body wraps or facials at The Spa
  • Services include a children's club, dry cleaning/laundry and a concierge
  • On-site recreation includes 2 outdoor tennis courts, a gym and a steam room
  • Guests have great things to say about the clean guestrooms and the proximity to shopping
  • Within a 15-minute walk of Petronas Twin Towers and Pavilion Kuala Lumpur
  • Airport shuttle service available for a fee
Mandarin Oriental, Kuala Lumpur offers its guests a full-service spa, outdoor tennis courts, and an outdoor pool. There are 4 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 3 bars/lounges and a poolside bar. Public spaces have free WiFi.

Business amenities include a business centre, meeting rooms, and limo/town car service. A children's pool, a hot tub, and a fitness centre are also featured at the luxury Mandarin Oriental, Kuala Lumpur. An airport shuttle (available 24 hours) is available for a fee. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 5-star Kuala Lumpur hotel.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.
Mosaic – This restaurant specialises in international cuisine and serves breakfast, brunch, lunch and dinner.
MO Bar – On-site cocktail bar. Open daily.
Mandarin Grill – This restaurant serves lunch and dinner. Open daily.
Aqua Restaurant & Grill – This poolside restaurant serves lunch, dinner and light fare. Guests can enjoy al fresco dining (weather permitting). Open daily.
Lai Po Heen – This restaurant serves brunch, lunch and dinner. Open daily.
24-hour room service is available.

Languages

Arabic, Chinese (Mandarin), English, Filipino, French, German, Indonesian, Italian, Japanese, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • 24-hour return airport shuttle at scheduled times and on request for a surcharge
  • Limo/town car service
  • Free secured self parking on site
  • Secured valet parking on site (MYR 40 per day)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: MYR 98 for adults and MYR 49 for children
  • 3 bars/lounges
  • 4 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Aqua Restaurant & Grill
  • Lai Po Heen
  • Mandarin Grill
  • MO Bar
  • Mosaic

Things to do

  • 2 outdoor tennis courts
  • Children's pool
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Gym
  • Outdoor pool
  • Pilates classes
  • Sauna
  • Spa tub
  • Steam room
  • Yoga classes

Family friendly

  • Children's pool
  • Free children's club
  • Free cot
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • In-room massages
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 49-inch flat-screen TV with premium cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Composting
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Electrical adapters
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
This property's club lounge benefits are available in the Royal Suite on the 29th floor during the listed renovation period.
Please note that any special requests must be confirmed by contacting the hotel in advance.

Renovations and closures

The property will be renovating from 18 November 2024 to 23 February 2025 (completion date subject to change). The following areas are affected:
  • Bar/lounge

Guests will have access to the following alternative facilities during the renovation:

  • Recreational facilities

During renovations, the hotel will make every effort to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Mandarin Oriental, Kuala Lumpur

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for MYR 113.4 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately MYR 98 for adults and from MYR 49 for children
  • Airport shuttle fee: MYR 424 per vehicle (one-way, maximum occupancy 3)
  • Valet parking fee: MYR 40 per day
  • Rollaway bed fee: MYR 113.4 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property uses eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Mandarin Oriental, Kuala Lumpur offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.
This property enforces a strict dress code in the club lounge. Shorts, tank tops, and slippers are not permitted.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Kuala Lumpur Mandarin Oriental
Mandarin Oriental Hotel Kuala Lumpur
Mandarin Oriental Kuala Lumpur
Mandarin Kuala Lumpur
Mandarin Oriental, Kuala Lumpur Hotel Kuala Lumpur
Mandarin Oriental Kuala Lumpur Hotel
Mandarin Oriental Kuala Lumpur
Mandarin Oriental, Kuala Lumpur Hotel
Mandarin Oriental, Kuala Lumpur Kuala Lumpur
Mandarin Oriental, Kuala Lumpur Hotel Kuala Lumpur

Mandarin Oriental, Kuala Lumpur Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 752 out of 1001 reviews" "
Rating 8 - Good. 179 out of 1001 reviews" "
Rating 6 - Okay. 39 out of 1001 reviews" "
Rating 4 - Poor. 18 out of 1001 reviews" "
Rating 2 - Terrible. 13 out of 1001 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

SUSAN

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
My husband and I really enjoyed our stay. The room was large, and attractive and had one of the most comfortable hotel beds I’ve slept in. We really enjoyed the park view and it was a bonus to have the park and big ornamental pond below to walk around, and the two big shopping centres next door were great to have nearby too. We enjoyed the cafe option at the hotel which had a compact but varied menu of tasty meals, and felt like a good restaurant at night with its attractive interior decoration and ambient lighting. We found the staff unfailingly friendly and helpful which enhanced our experience. We’d go back to the Mandarin Oriental in a heartbeat if returning to K.L
Stayed 2 nights in Oct 2024

10/10 Excellent

Ali

Stayed 2 nights in Oct 2024

10/10 Excellent

Susannah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you would like to understand how to deliver amazing customer service visit the club lounge area at The Mandarin Oriental and see how it done. This grand lady of a hotel a moment from the Petronas Towers is a warm blanket it a crazy world, tradition holds firm and standards are very high! Customers are front and centre and the kind and gentle service is just perfect. The rooms are light bright and well equipped, our tower view room was mind blowing! The food is very good, breakfast was a treat with many options available. If you want your hotel to feel like a refuge from the madness this is the place for you.
Stayed 2 nights in Oct 2024

10/10 Excellent

Monica

Stayed 2 nights in Sep 2024

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ideally located
The location was excellent and their assistance when we needed it was great.
Stayed 3 nights in Oct 2024

10/10 Excellent

Aravind

Liked: Cleanliness, staff & service, amenities
Second time at MO KL and my stay was excellent. Highly recommend
Stayed 5 nights in Oct 2024

10/10 Excellent

hiba

Travelled with partner
Liked: Amenities
5 star for sure! Pool area was nice staff attentive to detail breakfast amazing!
Stayed 4 nights in Oct 2024

10/10 Excellent

Ciarán

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
KL 2024
This iconic hotel lives up to its reputation. The room was beautifully furnished and comfortable with great amenities and additional touches. From check in to check out, service was impeccable. The breakfast buffet was sensational with a variety of food styles. The options for poolside, bar restaurant and lounge dining are excellent.
Stayed 2 nights in Oct 2024

10/10 Excellent

CHRISTIAN

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place right in the middle of everything. Great stay.
Stayed 2 nights in Oct 2024

10/10 Excellent

Ammar

Stayed 2 nights in Sep 2024

10/10 Excellent

Earl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Etienne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolument parfait. Très calme. Service au top. Chambres ultra confort. Le centre sauna / jacuzzi / hammam est top
Stayed 2 nights in Oct 2024

10/10 Excellent

Noor Hayati

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Birthday weekend getaway
Amazing! Staff was always smiling and offering help. The attention to details from everyone is amazing. Wonderful birthday weekend stay!
Stayed 2 nights in Oct 2024

10/10 Excellent

Manjinder

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Arrived late at night, checkin was quick and efficient. Very courteous staff, breakfast time was busy yet very efficient with a small 15 min wait time. Great stay.
Stayed 3 nights in Oct 2024

6/10 Okay

Charles

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
The staff at front desk was not at all showing any concern about the health risk we went through
Stayed 4 nights in Sep 2024

10/10 Excellent

Juan Carlos Vargas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome
Stayed 1 night in Oct 2024

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Sep 2024

10/10 Excellent

Madelene

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this hotel for everything!
Stayed 3 nights in Sep 2024

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing property with high cleaning standarda and exceptional service provided to guests.
Stayed 8 nights in Sep 2024

8/10 Good

Nick

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

ubedraheem

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

Yoshikazu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Impressive room, facility and staff and atmosphere! Hope to come back to stay again.
Stayed 1 night in Sep 2024

10/10 Excellent

Raul

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Guido

Stayed 3 nights in Sep 2024