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Metro Hotel

3.5 star property

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Photo gallery for Metro Hotel

Minibar, in-room safe, free WiFi, bed sheets
Reception
Breakfast, lunch and dinner served
Front of property
Minibar, in-room safe, free WiFi, bed sheets

Reviews

7.6 out of 10
Good

Popular amenities

  • Parking included
  • Breakfast available
  • Room service
  • 24/7 front desk
  • Housekeeping
  • Air conditioning

Explore the area

Map
No 208, Jalan Pudu-Imbi, Bukit Bintang, Kuala Lumpur, 55100
  • Berjaya Times Square
    ‪8 min walk‬
  • Sungei Wang Plaza
    ‪12 min walk‬
  • Jalan Alor
    ‪14 min walk‬
  • Kuala Lumpur (KUL-Kuala Lumpur Intl.)
    ‪46 min drive‬

Room options

View all photos for Superior Twin - No Window

Superior Twin - No Window | Minibar, in-room safe, free WiFi, bed sheets

Superior Twin - No Window

  • 22 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Twin Room

Deluxe Twin Room | Minibar, in-room safe, free WiFi, bed sheets

Deluxe Twin Room

  • 32 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Room

Deluxe Room | Minibar, in-room safe, free WiFi, bed sheets

Deluxe Room

  • 32 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Room (Deluxe)

Minibar, in-room safe, free WiFi, bed sheets

Executive Room (Deluxe)

  • 34.0 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Quad

Family Quad | Minibar, in-room safe, free WiFi, bed sheets

Family Quad

  • 32 sq m
  • Sleeps 4
  • 2 King Beds

View all photos for Superior Room

Superior Room | Minibar, in-room safe, free WiFi, bed sheets

Superior Room

  • 22 sq m
  • Sleeps 2
  • 1 Double Bed

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About this property

Metro Hotel

Hotel with free parking, a short walk to Berjaya Times Square
This smoke-free hotel features a restaurant, a business centre and a 24-hour front desk. Free WiFi in public areas and free self parking are also provided. Additionally, tour/ticket assistance, a front desk safe and a banquet hall are on-site.
Metro Hotel offers 119 air-conditioned accommodations with minibars and a safe. LCD televisions are featured in guestrooms.

Bathrooms include a shower with a hydromassage showerhead, and bidets. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

During your stay at Metro Hotel, you're just a quick walk from Berjaya Times Square. Features include free WiFi in public areas and free self-parking, plus a restaurant.
  • Free WiFi
  • Free self-parking
  • Enjoy a bite to eat at the buffet restaurant
  • Buffet breakfast served daily for a fee
  • Amenities include a front desk safe, a business centre and meeting rooms
  • Within a 15-minute walk of Berjaya Times Square and Jalan Alor
There's a restaurant on site. Public spaces have free WiFi. A business centre and meeting rooms are available. Metro Hotel also features tour/ticket assistance, a front desk safe, and a lift. Self parking is free.

This 3.5-star Kuala Lumpur hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7 AM to 10:30 AM.
MyKitchen – This buffet restaurant serves breakfast, lunch and dinner.
MyBar – This bar only serves light fare.
Room service is available.

Languages

English, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 7 AM to 10:30 AM for a fee: MYR 18 per person
  • A restaurant

Restaurants on site

  • MyBar
  • MyKitchen

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting rooms

Accessibility

  • Lift

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Hydromassage showerhead
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Minibar
  • Room service

More

  • Air conditioning
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: noon
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: MYR 100.00

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately MYR 18 per person
  • Early check-in is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher
Front desk staff will greet guests on arrival at the property.

Property is also known as

Metro Hotel Kuala Lumpur
Metro Kuala Lumpur
Metro Hotel Hotel
Metro Hotel Kuala Lumpur
Metro Hotel Hotel Kuala Lumpur

Metro Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 42 out of 244 reviews
Rating 8 - Good. 118 out of 244 reviews
Rating 6 - Okay. 63 out of 244 reviews
Rating 4 - Poor. 13 out of 244 reviews
Rating 2 - Terrible. 8 out of 244 reviews

7.4/10

Cleanliness

7.2/10

Staff & service

7.6/10

Amenities

7.2/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

6/10 Okay

June

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
During 1st day of arrival, my partner complained that the bath towel & toilet smelly & we also spot black mold in the bathroom. We've to buy air freshener & bath towel during our stay. The TV reception not clear enough. We've the frontline staff for extra cloth hanger, they just give us 1 PIECE ONLY. The frontline staff are not friendly at all. They should promote Mr Sam as frontline staff instead, he is very friendly & make us feel welcomed.
Stayed 3 nights in Sep 2024

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location, quite, bed comfortable, good pillow.
Stayed 6 nights in Jun 2024

2/10 Terrible

Lakmali

Disliked: Cleanliness, staff & service, property conditions & facilities
Rooms are small. Bathroom not clean Receptionist grumpy and no smile at all
Stayed 2 nights in Apr 2024

10/10 Excellent

Thu Hong

Stayed 13 nights in Mar 2024

8/10 Good

cherie

Stayed 4 nights in Jun 2023

2/10 Terrible

Vivian Ann

Stayed 2 nights in Feb 2020

8/10 Good

Rocco

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Dec 2019

8/10 Good

Kerry

Liked: Cleanliness, property conditions & facilities, room comfort
Metro Hotel
Overall ok. Convenient location
Stayed 2 nights in Jul 2019

6/10 Okay

Verified traveller

Travelled with partner, Travelled with group
Liked: Staff & service
Property very run down and not well maintained. Layout of the room is odd with bed in one side likwe in a corner.
Stayed 2 nights in Jun 2019

8/10 Good

Burhan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will stay in this hotel again
Stayed 4 nights in May 2019

8/10 Good

Burhan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I will stay in this hotel again.
Metro Hotel is a good budget hotel compared to others in the area. Friendly staff, clean bed and good location in the heart of Kuala Lumpur. Plenty of interesting places just with a walking distance. The only negative thing about this hotel is the carpet in the room needs power cleaning once in every few months. The carpet was dirty and I didn’t want to walk on it with out my slippers.
Stayed 4 nights in May 2019

2/10 Terrible

Joan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Toilet flooding.
Stayed 1 night in Apr 2019

8/10 Good

Verified traveller

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
staff was ever so nice, helpful n friendly. location is near to shopping mall
Stayed 1 night in Apr 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Mar 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recommended to stay
Surrounded by amenities and shopping area
Stayed 1 night in Feb 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Decent hotel in a great location.
Great location - near to Berjaya Times Square, Imbi Station and Sungei Wang Paza. Those unfamiliar with Metro Hotel should take note that the location shown on the map is wrong. It is actually located at the junction of Jalan Pudu and Jalan Imbi, right next to Star Town Inn and Asia Like Hotel. The bathroom is spacious and brightly lit. Everything is in order and bath water drains quickly into the gully. As for the room, it is cheery and bright, because of the lighting as well as natural light from the windows in the daytime. The air-conditioner takes some time to cool the room. At the highest setting, the fan speed is still not strong enough. Guests have to be prepared for the rather poor Wi-fi -- the signal is very weak and the speed is slow. Thus it is not quite usable. The room comes with amenities like a safe and bar fridge. Two bottles of mineral water, as well as coffee and tea, are provided.
Stayed 2 nights in Jan 2019

10/10 Excellent

Hazem Mohammed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will always seek to stay there
Really comfortable hotel and very friendly stuff who is always there for you when you need anything. Perfect location and secured.
Stayed 2 nights in Jan 2019

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, room comfort
Room carpet dusty and full of stained mark, wi-fi connection is very poor, not suitable for business traveler who is relying on the wi-fi connection for works. Lift ventilation is not good, too warm.
Stayed 2 nights in Jan 2019

2/10 Terrible

Verified traveller

Stayed 3 nights in Dec 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good service
Stayed 3 nights in Nov 2018

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
GOOD ALL ROUND
EXCELLENT POSITION FROM AIRPORT TO HOTEL BY TRAIN GREAT
Stayed 1 night in Sep 2018

8/10 Good

Aida, Kedah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2018

8/10 Good

Vee, Vietnam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and clean and convenient location. Staff are generally nice.
Stayed 2 nights in Sep 2018

8/10 Good

JIA YI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2018