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Pacific Regency Hotel Suites

4.5 star property

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Photo gallery for Pacific Regency Hotel Suites

Premier Suite Room (King Bed) | In-room safe, iron/ironing board, free cots/infant beds, free WiFi
Property entrance
Massages
Hallway
Mini-fridge, electric kettle

Reviews

7.6 out of 10
Good

Popular amenities

  • Parking available
  • Pool
  • Bar
  • Spa
  • Room service
  • Breakfast available

Explore the area

Map
KH Tower, Jalan Punchak, Off Jalan P. Ramlee, Kuala Lumpur, 50250
  • Kuala Lumpur Tower
    ‪6 min walk‬
  • Changkat Bukit Bintang
    ‪10 min walk‬
  • Pavilion Kuala Lumpur
    ‪14 min walk‬
  • Kuala Lumpur (KUL-Kuala Lumpur Intl.)
    ‪47 min drive‬

Room options

View all photos for Premier Executive Twin

In-room safe, iron/ironing board, free cots/infant beds, free WiFi

Premier Executive Twin

  • 40 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Executive Suite

Executive Suite | In-room safe, iron/ironing board, free cots/infant beds, free WiFi

Executive Suite

  • 87 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite Twin, 1 Bedroom

In-room safe, iron/ironing board, free cots/infant beds, free WiFi

Suite Twin, 1 Bedroom

  • 76 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Suite Twin

In-room safe, iron/ironing board, free cots/infant beds, free WiFi

Deluxe Suite Twin

  • 70 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Suite King

Superior Suite King | In-room safe, iron/ironing board, free cots/infant beds, free WiFi

Superior Suite King

  • 50 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Deluxe Twin

In-room safe, iron/ironing board, free cots/infant beds, free WiFi

Premier Deluxe Twin

  • 38 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Suite Twin

In-room safe, iron/ironing board, free cots/infant beds, free WiFi

Superior Suite Twin

  • 50 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Suite King, 1 Bedroom

In-room safe, iron/ironing board, free cots/infant beds, free WiFi

Suite King, 1 Bedroom

  • 78 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite Double

Deluxe Suite Double | In-room safe, iron/ironing board, free cots/infant beds, free WiFi

Deluxe Suite Double

  • 66 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Suite, 1 King Bed

In-room safe, iron/ironing board, free cots/infant beds, free WiFi

Premier Suite, 1 King Bed

  • 56 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Executive Double

In-room safe, iron/ironing board, free cots/infant beds, free WiFi

Premier Executive Double

  • 40 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Deluxe Double

Premier Deluxe Double | In-room safe, iron/ironing board, free cots/infant beds, free WiFi

Premier Deluxe Double

  • 38 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Family Suite

Family Suite | In-room safe, iron/ironing board, free cots/infant beds, free WiFi

Family Suite

  • 98 sq m
  • Sleeps 6
  • 1 King Bed and 2 Single Beds

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About this property

Pacific Regency Hotel Suites

Luxury Kuala Lumpur hotel in Golden Triangle with a fitness centre
Along with an outdoor pool, this smoke-free hotel has a restaurant and a fitness centre. WiFi in public areas is free. Other amenities include a poolside bar, spa services and a business centre.
Pacific Regency Hotel Suites offers 131 air-conditioned accommodations with a safe and complimentary bottles of water. 42-inch flat-screen televisions come with cable channels.

Bathrooms include a separate bath and shower with a rainfall showerhead, complimentary toiletries and hairdryers. This Kuala Lumpur hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.
Guests can pamper themselves by indulging in the on-site spa services. Services include massages.
During your stay at Pacific Regency Hotel Suites, you're just a quick walk from Kuala Lumpur Tower. Free WiFi in public areas, an outdoor pool and a restaurant are available.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the pool bar
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Steps from Kuala Lumpur Tower and 14 minutes on foot from Pavilion Kuala Lumpur
Pacific Regency Hotel Suites offers its guests an outdoor pool and a fitness centre. There's a restaurant on site. You can enjoy a drink at the pool bar. WiFi is free in public spaces.

Business amenities include a business centre and meeting rooms. Spa services, tour/ticket assistance, and concierge services are also featured at the luxury Pacific Regency Hotel Suites. For a fee, parking is available.

This 4.5-star Kuala Lumpur hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7 AM to 10:30 AM.
Pacific Regency Hotel Suites has a restaurant on site.
SOI 23 – This restaurant serves breakfast, lunch and dinner. Open daily.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin), English, Filipino, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (MYR 10 per day)

Food and drink

  • Daily buffet breakfast available 7 AM to 10:30 AM for a fee: MYR 50 for adults and MYR 25 for children
  • A poolside bar
  • A restaurant

Restaurants on site

  • SOI 23

Things to do

  • Gym
  • Outdoor pool
  • Shopping

Family friendly

  • Free cot
  • Grocery/convenience store
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting rooms

Spa

  • Massage
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-width doorways

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service
  • Mini-fridge

More

  • Air conditioning
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Pacific Regency Hotel Suites

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 18 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for MYR 100 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: MYR 200.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately MYR 50 for adults and from MYR 25 for children
  • Self-parking fee: MYR 10 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • A kitchen/kitchenette is available for an additional fee
  • Rollaway bed fee: MYR 100 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 18 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Pacific Regency
Pacific Regency
Pacific Regency Hotel
Pacific Regency Hotel Suites
Pacific Regency Hotel Suites Kuala Lumpur
Pacific Regency Suites
Pacific Regency Suites Hotel
Pacific Regency Suites Kuala Lumpur
Regency Pacific Hotel
Regency Hotel Kuala Lumpur
Pacific Regency Hotel Kuala Lumpur
Regency Kuala Lumpur
Pacific Regency Suites
Pacific Regency Hotel Suites Hotel
Pacific Regency Hotel Suites Kuala Lumpur
Pacific Regency Hotel Suites Hotel Kuala Lumpur

Pacific Regency Hotel Suites Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 298 out of 1000 reviews
Rating 8 - Good. 382 out of 1000 reviews
Rating 6 - Okay. 182 out of 1000 reviews
Rating 4 - Poor. 79 out of 1000 reviews
Rating 2 - Terrible. 59 out of 1000 reviews

7.8/10

Cleanliness

7.6/10

Staff & service

7.0/10

Amenities

7.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

KOSHIRO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
everything is so good! Not too expensive,clean,comfortable,safe,we can call to the staff on the phone.
Stayed 2 nights in Oct 2024

8/10 Good

Vinod

Liked: Cleanliness
Stayed 4 nights in Jul 2024

10/10 Excellent

Harjeet Singh

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

10/10 Excellent

Sharul

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Service at its best
In the first room the wifi wasn’t strong. Requested to change room and the service desk obliged my request.
Stayed 6 nights in Jun 2024

10/10 Excellent

Weng Sum

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access
Stayed 1 night in Apr 2024

6/10 Okay

GUILLAUME ROUX

Business traveller
Disliked: Property conditions & facilities
Very old and smelly. Towels are demp and old. Bedding is fine and rooms are big though
Stayed 2 nights in Mar 2024

10/10 Excellent

Brian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All great
Stayed 2 nights in Feb 2023

4/10 Poor

Clark

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Clark marshall
one of the english tv stations not working. hard to access the pool if your got mobility problems.guy on reception not helpful. 3/5 stars didn't enjoy my stay.
Stayed 6 nights in Dec 2022

8/10 Good

Surayah

Stayed 2 nights in Dec 2022

2/10 Terrible

Emily

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Our room wasn’t ready until 6pm when checkin time is 3pm. When we finally got into the room it clearly had not been cleaned properly, hairs and dirt / dust everywhere. Wouldn’t recommend staying here.
Stayed 1 night in Dec 2022

2/10 Terrible

J-Sun

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Please dont list this as 5star, it does not come close to 4 star Mechanical issues, room rings and whistles Windows are dirty Staff is not responsive
Stayed 2 nights in Sep 2022

6/10 Okay

KWAN HA

Business traveller
Liked: Amenities, property conditions & facilities
- Description it claims the hotel have laundrette but it did not in operation, when enquiries to front desk they not even able to provide suggestion for where is the nearest laundrette. - The room have some noise from water pipe leakage, I reported to front desk for 3 times but there have no action from the operator. Will not be my choice for next trip to KL.
Stayed 7 nights in Jul 2022

10/10 Excellent

Mohd Fauzi

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2022

8/10 Good

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 10 nights in Mar 2020

2/10 Terrible

ORSON Campbell

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worse Experience Ever
I use Hotel.com for most of my business trip and I think it is really convenient, but I have never written a review before because most of the hotel that I stay in are nice. Pacific Regency must be the worse hotel that I ever stay in the issues are as below: 1. the web site did not say the out door pool is under maintenance and they should remove from the feature list and the pictures ( since the only look forward thing is that) 2. During the check in I was ask to pay cash for RM40 for a tourist tax ( was not that much) but why not just include it in the payment. Also I was not charged during my stay of The Majestic Hotel. 3. The non-stop music from the 9th floor Kareoke room does not stop until 4.30am 4. The duty manager saw me and try to explain issues 2 and 3 to me but did you ask if I am free to talk ? just said" hey you stay in xxxx room right and ......." also try to argue with me and claim that duty tax is same in every hotel, I stayed in KL for 8 night and with 2 different hotel I am pretty sure I paid or not at previous hotel and I do not need you to question me on it. 5. Non stop dropping noise coming from top of the toilet
Stayed 4 nights in Feb 2020

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, amenities
I stayed in Superior Suite Room and the bed sheet is super dirty. Called the housekeeping for thousand times request to change it but till the end no one appear and they just ignore it. I am super disappointing and definitely would not recommend this hotel to my client as I am a travel consultant.
Stayed 1 night in Feb 2020

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Showers not working properly. Bathroom sink was clogged
Stayed 8 nights in Feb 2020

8/10 Good

Stephen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2020

8/10 Good

Verified traveller

Liked: Staff & service, room comfort
Can stay if you are going to be outside most day
We stayed here for 3 nights. We did not try their restaurant and laundry facilities. Cons: As soon you enter the property, you can see this property is run down. Check-in time is a bit odd (3 pm) compared to the average times in other hotels (2 pm). Stains on the carpet, sofa, bedsheet. Property located on a bit of steep hill if you are walking. The swimming pool looks like not maintained well. Pros: Big room and bathroom, AC and hot water working good, comfortable bed, just next to KL tower (that's the reason for our stay), view of KL tower is very nearby from their top floor.
Stayed 3 nights in Dec 2019

8/10 Good

Mohd Thaib

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall was very good
Good place to stay.... Will come back again.
Stayed 2 nights in Dec 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and spacious room, great location, near to LC Tower and Petronas twin towers
Stayed 5 nights in Oct 2019

6/10 Okay

Verified traveller

Stayed 1 night in Oct 2019

10/10 Excellent

Aminuddin, Seng Kang, Singapore

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good area. Location wise need to walk out a bit. Overall, fancy.
Stayed 3 nights in Oct 2019

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent behaviour and service. prompt response. good room space
Stayed 5 nights in Oct 2019

8/10 Good

Bibiana

Liked: Cleanliness, staff & service, room comfort
Good location, superb staff
The staff at the reception and concierge was amazing: they made all efforts to please guests. Always nice, always smiling. Beyond all expectations. Excellent location - within walking distance to many sights. GoKL bus is near. Very outdated furniture and feeling. Needs refurbishment. Water/toilet had to be fixed - but staff helped immediately and solved the problem. Premier Executive rooms are nice. Those floors are also nice. Neighbouring high buildings block the view, you have to look at walls. City view rooms are good. Simple glass windows make rooms noisy if looking on aircon machines of neighbouring buildings. Very basic breakfast (no real selection for European continental) but it is cheap and the staff is very nice and helpful. Pool area has superb view. It is rather a bar than a recreational area. In general: very good value for the money with very nice staff.
Stayed 2 nights in Oct 2019