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Palace Hotel

3.0 star property

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Photo gallery for Palace Hotel

Deluxe Twin Room, 1 Bedroom | In-room safe, individually furnished, desk, soundproofing
Exterior detail
Reception
View from property
Check-in/check-out kiosk

Reviews

7.2 out of 10
Good

Popular amenities

  • Room service
  • Laundry
  • 24/7 front desk
  • Housekeeping
  • Air conditioning
  • Free WiFi

Explore the area

Map
No 40-46 Jalan Masjid India, Kuala Lumpur, 50100
  • Kuala Lumpur Tower
    ‪14 min walk‬
  • Petronas Twin Towers
    ‪3 min drive‬
  • KLCC Park
    ‪4 min drive‬
  • Kuala Lumpur (KUL-Kuala Lumpur Intl.)
    ‪49 min drive‬

Room options

View all photos for Deluxe Double Room, 1 Bedroom

Deluxe Double Room, 1 Bedroom | In-room safe, individually furnished, desk, soundproofing

Deluxe Double Room, 1 Bedroom

  • 32 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Twin Room, 1 Bedroom

Deluxe Twin Room, 1 Bedroom | In-room safe, individually furnished, desk, soundproofing

Deluxe Twin Room, 1 Bedroom

  • 32 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Twin Room, 1 Bedroom

Superior Twin Room, 1 Bedroom | In-room safe, individually furnished, desk, soundproofing

Superior Twin Room, 1 Bedroom

  • 29 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Family Quadruple Room, 1 Bedroom

In-room safe, individually furnished, desk, soundproofing

Family Quadruple Room, 1 Bedroom

  • 37 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Double Room, 1 Bedroom

Superior Double Room, 1 Bedroom | In-room safe, individually furnished, desk, soundproofing

Superior Double Room, 1 Bedroom

  • 29 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

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About this property

Palace Hotel

Hotel with a 24-hour front desk, near Pavilion Kuala Lumpur
Along with a restaurant, this smoke-free hotel has a business centre and concierge services. WiFi in public areas is free. Additionally, dry cleaning, laundry facilities and a 24-hour front desk are on-site.
Palace Hotel offers 83 air-conditioned accommodations with a safe and free newspapers. This individually furnished accommodation includes desks. Premium satellite televisions are provided.

Bathrooms include a shower with a rainfall showerhead, bathrobes, bidets and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. An iron/ironing board and hairdryers can be requested. Housekeeping is provided on a daily basis.

During your stay at Palace Hotel, you're just a quick walk from Masjid India. Features include free WiFi in public areas, plus a restaurant and a business centre.
  • Free WiFi
  • Enjoy vegetarian cuisine while dining at Sangeetha
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Within a 15-minute walk of Petaling Street and Kuala Lumpur Tower
  • Airport shuttle service available for a fee
There's a restaurant on site. WiFi is free in public spaces. Business amenities include a business centre and meeting rooms. The business-friendly Palace Hotel also features tour/ticket assistance, concierge services, and laundry facilities.

This 3-star Kuala Lumpur hotel is smoke free.

Sangeetha – This restaurant specialises in vegetarian cuisine.
Room service (during limited hours) is available.

Languages

English, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Return airport shuttle (surcharge)

Food and drink

  • A restaurant

Restaurants on site

  • Sangeetha

Things to do

  • Shopping centre

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessibility

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Individual furnishings
  • Iron/ironing board on request
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 5 PM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Palace Hotel

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Front desk staff will greet guests on arrival at the property.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Palace Hotel Kuala Lumpur
Palace Kuala Lumpur
Palace Hotel Hotel
Palace Hotel Kuala Lumpur
Palace Hotel Hotel Kuala Lumpur

Palace Hotel Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 7 out of 33 reviews
Rating 8 - Good. 13 out of 33 reviews
Rating 6 - Okay. 8 out of 33 reviews
Rating 4 - Poor. 2 out of 33 reviews
Rating 2 - Terrible. 3 out of 33 reviews

6.6/10

Cleanliness

7.2/10

Staff & service

4.8/10

Amenities

6.4/10

Property conditions & facilities

4.0/10

Eco-friendliness

Reviews

2/10 Terrible

Sivanathan

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Cockroach infested, no response despite several complaints. Staff very unresponsive unconcerned, one even said complain to Agoda in review. Manager promised to arrange my Grab airport drop on10/12 morning at 6am however no arrangements were made and no one at reception was able to make a booking. They knew I was desperate so arranged with his friend Taxi driver by Anwar and finally I was overcharged by taxi driver. very bad hotel= never stay again.
Stayed 7 nights in Dec 2024

6/10 Okay

Rajesh

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Location was ok.
Stayed 4 nights in Dec 2024

2/10 Terrible

Mathew

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I wouldnt stay there again. The staff are creepy & didnt wanna help & tried to argue with me. It is a non smoking hotel - but all the rooms had ash trays & people have been smoking in there. No fridges in rooms. It is a 2 star hotel & it says a 3 star hotel on Expedia. It also says alot more untrue things on Expedia. I will never stay there again.
Stayed 7 nights in Jul 2024

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
still using old brand of television..
Stayed 1 night in Dec 2019

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities
Nice Hotel
Stayed 2 nights in Jan 2019

8/10 Good

Aswalhartini

room
so good for stay
Stayed 2 nights in Jan 2019

10/10 Excellent

Verified traveller

Stayed 2 nights in Dec 2018

10/10 Excellent

Maimunah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Jalan jalan at KL
city centre. easy to get halal food, good shopping place
Stayed 1 night in Oct 2018

2/10 Terrible

Traveller, Uk

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2018

10/10 Excellent

Abdul Rashid

Palace is my kingdom.
Our stay there for 4 days 3 night was so wonderful. Great staff at front desk or housekeeping. Very clean and good services. If l and family went to Kuala Lumpur, that's will be our first choice. Thank you so very much.
Stayed 1 night in Aug 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Requested for extra pillow but nobody send and they didnt inform us that extra pillow is not available. Requested for a king size bed since we have small kids but end up getting a twin bed.

6/10 Okay

Fradze

Liked: Staff & service
Disliked: Cleanliness
The room space is good but need to replace some outdated things. Carpet, king bed and tv.
Stayed 2 nights in Apr 2018

8/10 Good

Jeff, Yan kedah

Liked: Cleanliness, staff & service
Good hotel close to the shopping arcade!
Nice overall but there is no parking available. Room 618 a bit smelly like a someone smoking in the room.
Stayed 1 night in Apr 2018

8/10 Good

KHAIRUL AIMI RIDHWAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

4/10 Poor

Yussoff

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Anonymous

Liked: Staff & service
Hotel Location. Near train station. Shops and foods are available in the vicinity.
Stayed 2 nights in Jan 2018

10/10 Excellent

lingam, inglewood wa 6052 australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very good value for the money we paid for
very good value for price reasonably quiet ,. very good food around

6/10 Okay

VENKATARAMAN, Chennai

Liked: Staff & service
Disliked: Room comfort
Hotel Palace - Kualalumpur
Hotel is very well located. Quite easy to move around with ease. Hotel can improve their rooms.

8/10 Good

prabin, kathmandu

Liked: Cleanliness, room comfort
Nice hotel
We enjoyed, room was big enough for family 2 adults and 2 children. Breakfast was not that good , needs improvement Centrally located, easily accessible to near by tourist area

10/10 Excellent

Abdul Rashid, Kunak, Sabah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hotel to stay in and lots of nearby shopping area...

8/10 Good

nur ain

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Recommended
overall is ok except for the service given

8/10 Good

mohamad salim, singapore

Liked: Room comfort
okok
Still acceptable,will come again for my next visit

8/10 Good

abdul majeed, ambur,india

Liked: Cleanliness, property conditions & facilities, room comfort
good
Hotel is at good location easily access to the shopping malls ,and train station ,its situated in middle of the little india market where we can have our indian food and the market

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unexpected surprise
Great value for the money paid. Generally the hotels in these area at these value are not as good as this one. Recommend for solo or family stay.