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Pan Pacific Serviced Suites Kuala Lumpur

5.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Pan Pacific Serviced Suites Kuala Lumpur

Outdoor pool
Breakfast area
Exterior
Premium bedding, down duvets, in-room safe, desk
Deluxe Suite, 2 Bedrooms | Private kitchenette | Full-sized fridge, microwave, oven, coffee/tea maker

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Pool
  • Washer
  • Parking available
  • Spa
  • Kitchen
  • Air conditioning

Explore the area

Map
Jalan Sultan Ismail, Kuala Lumpur, 50250
  • Lot 10 Shopping Centre
    2 min walk
  • Sungei Wang Plaza
    3 min walk
  • Fahrenheit 88 Shopping Mall
    4 min walk
  • Kuala Lumpur (KUL-Kuala Lumpur Intl.)
    45 min drive

Room options

View all photos for Premier Suite, 2 Bedrooms

Premier Suite, 2 Bedrooms | Premium bedding, down duvets, in-room safe, desk

Premier Suite, 2 Bedrooms

  • 80 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Executive Suite, 1 Bedroom

Premium bedding, down duvets, in-room safe, desk

Executive Suite, 1 Bedroom

  • 58 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Suite, 2 Bedrooms

Premium bedding, down duvets, in-room safe, desk

Deluxe Suite, 2 Bedrooms

  • 76 sq m
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Premier Suite, 1 Bedroom (2 Twin Bed)

Wardrobe

Premier Suite, 1 Bedroom (2 Twin Bed)

  • 58 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Suite, 2 Bedrooms

Suite, 2 Bedrooms | Premium bedding, down duvets, in-room safe, desk

Suite, 2 Bedrooms

  • 75 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Premier Suite, 1 Bedroom (1 King Bed)

Wardrobe

Premier Suite, 1 Bedroom (1 King Bed)

  • 58 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite, 1 Bedroom

Deluxe Suite, 1 Bedroom | Interior

Deluxe Suite, 1 Bedroom

  • 58 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Premium bedding, down duvets, in-room safe, desk

Suite, 1 Bedroom

  • 47 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

PARKROYAL COLLECTION Kuala Lumpur

Pool
Spa
Free WiFi
Restaurant
4.3 out of 5, Excellent, (647)
The price is €154
for 1 night
includes taxes & fees
5 Jan - 6 Jan
PARKROYAL COLLECTION Kuala Lumpur

About this property

Pan Pacific Serviced Suites Kuala Lumpur

Luxury Kuala Lumpur aparthotel in Bukit Bintang with a full-service spa
Along with a full-service spa, this smoke-free aparthotel has an outdoor pool and a fitness centre. WiFi in public areas is free. Additionally, valet parking, coffee/tea in a common area and massage/treatment rooms are on-site. Each apartment provides a Smart TV with digital channels, plus a kitchenette with a fridge, an oven and a microwave. Comforts include premium bedding and a down duvet, and guests will also appreciate thoughtful touches, such as dressing gowns and slippers. Change of towels is available on request.
Pan Pacific Serviced Suites Kuala Lumpur offers 210 air-conditioned accommodations with washers/dryers and a safe. This accommodation offers separate sitting areas and includes dining tables. Beds feature down duvets and premium bedding. 55-cm Smart televisions come with digital channels. Accommodation at this 5-star aparthotel has kitchenettes with full-sized fridge/freezers, microwaves, kitchenware and utensils and coffee/tea makers. Bathrooms include a shower with a rainfall showerhead, dressing gowns, slippers and designer toiletries.

This Kuala Lumpur aparthotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include a hairdryer and an iron/ironing board. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness centre.
St. Gregory has 6 treatment rooms, including rooms for couples. Services include facials, body scrubs and body treatments. The spa is open daily.
Our customers tell us they can't get enough of Pan Pacific Serviced Suites Kuala Lumpur's great location. During your stay, you're just a quick walk from Berjaya Times Square. Free WiFi in public areas, a full-service spa and an outdoor pool are available. This luxury aparthotel has 210 apartments over 25 floors. Free WiFi and a kitchenette are available in each apartment.
  • Each apartment offers a kitchenette, a washer/dryer and a sitting area
  • Free WiFi
  • Valet parking and self-parking available for a fee
  • Take a swim in the outdoor pool
  • Treat yourself to body scrubs, facials or massages at St. Gregory
  • Amenities include a meeting room, a car charging station and multilingual staff
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the location
  • Within a 10-minute walk of Berjaya Times Square and Pavilion Kuala Lumpur
Pan Pacific Serviced Suites Kuala Lumpur offers its guests a full-service spa, an outdoor pool, and a fitness centre. Public spaces have free WiFi. A meeting room and coworking spaces are available. A children's pool, spa services, and multilingual staff are also featured at the luxury Pan Pacific Serviced Suites Kuala Lumpur. Parking is available for a fee.

This 5-star Kuala Lumpur aparthotel is smoke free.

Languages

Chinese (Cantonese), Chinese (Mandarin), English, Malay

Property amenities

Pool/Spa

  • 6 treatment rooms
  • Body scrubs
  • Couples treatment rooms
  • Facials
  • Full-service spa
  • Massage
  • Outdoor pool

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Secured, covered parking on site (MYR 2.20 per night)
  • Valet parking on site (MYR 40 per day)

Family friendly

  • Children's pool
  • Free cot

Kitchenette

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Full-sized refrigerator/freezer
  • Microwave
  • Oven

Dining

  • Coffee and tea in common areas
  • Dining table

Bedrooms

  • Down comforter
  • Premium bedding
  • Rollaway/extra bed: MYR 180 per night

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Toilet paper
  • Toilet with electronic bidet
  • Towels provided

Living spaces

  • Dining table
  • Separate sitting area

Entertainment

  • 55-cm Smart TV with digital channels

Laundry

  • Washer/dryer

Work spaces

  • Coworking space
  • Desk chair
  • Laptop workspace
  • Meeting room

Comfort

  • Air conditioning

Pets

  • No pets or service animals

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Smooth flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Smoke-free property

Services and conveniences

  • 24-hour front desk
  • Blackout drapes
  • Change of bedsheets (on request)
  • Change of towels on request
  • Electrical adapters
  • Housekeeping (daily)
  • Iron/ironing board
  • Multilingual staff
  • Phone
  • Safe

Location highlights

  • Near a metro station
  • Near an outlet shopping centre

Things to do

  • Billiards/pool table
  • Children's pool
  • Gym
  • Shopping centre

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 210 units
  • 25 floors
  • Banquet hall
  • Bed sheets changed on request
  • Electric car charging station
  • Soundproofing
  • Towels (changed on request)

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Pan Pacific Serviced Suites Kuala Lumpur

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for MYR 180 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self-parking fee: MYR 2.20 per night
  • Valet parking fee: MYR 40 per day
  • Rollaway bed fee: MYR 180 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Front desk staff will greet guests on arrival.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the aparthotel before arrival using the contact information on the booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

PAN Pacific SS Kuala Lumpur
Pan Pacific Serviced Suites Kuala Lumpur Aparthotel
Pan Pacific Serviced Suites Kuala Lumpur Kuala Lumpur
Pan Pacific Serviced Suites Kuala Lumpur Aparthotel Kuala Lumpur

Pan Pacific Serviced Suites Kuala Lumpur Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 99 out of 137 reviews" "
Rating 8 - Good. 27 out of 137 reviews" "
Rating 6 - Okay. 5 out of 137 reviews" "
Rating 4 - Poor. 0 out of 137 reviews" "
Rating 2 - Terrible. 6 out of 137 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.8/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Qiutong

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Spacious and clean
Stayed 3 nights in Sep 2024

10/10 Excellent

Jason

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The hotel itself is very luxurious and is worthy of a 5star rating. The accommodation space is very clean and comes with a lot of quality amenities such as a lounge and roof pool. The property itself was very clean, but certain areas around were very questionable, there were some nearby neighborhoods outside the vicinity of the hotel you certainly wouldn't fancy going to at night. But I suppose that's an issue with the city itself and not that of the hotel, as the hotel property itself was well kept and clean. Definitely recommend this hotel in you're looking for an aparthotel stay in Kuala Lumpur.
Stayed 3 nights in Sep 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, amenities, room comfort
Very hard to open and close the sliding doors and breakfast wasn’t a full breakfast. Rooms not entirely soundproof However we did love the fact that they had a soccer table and a pool table with free flow of tea at the living room area. The gym and pool was great too! The easy access to shopping areas made it awesome. ❤️
Stayed 1 night in Sep 2024

10/10 Excellent

Ho Guan Bernie

Stayed 3 nights in Aug 2024

10/10 Excellent

Andrew

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great apartment in the centre of everything
Stayed 1 night in Aug 2024

10/10 Excellent

Tian Kiat Simon

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Booked the room for it's size and location and these conditions definitely did not disappoint! Very comfortable bedding too and the bath amenities smell really good as well. Definitely will stay again the next time we visit KL.
Stayed 3 nights in Aug 2024

10/10 Excellent

vincent

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Thank you to the Pan Pacific for a wonderful stay. This property is five star or even above. The serviced one bedroom apartment was great. So much room for our 6 day stay. Thank you to Amy Loo who always greeted us with a smile and a quick chat. Gladys, Esther and the rest of the staff were exceptional in their service at the breakfast room. The Pan Pacific is attached to the Park Royal Collection Hotel where you can use their restaurants and charge to your room at the Pan Pacific. We had the seafood buffet which is on friday and saturday nights at the Thyme restaurant at the Park Royal. Everything you wanted in seafood was there. Once again impeccable service by the staff. The Malaysian people are very polite and english is understood widely which certainly helps tourists. Kuala Lumpur is well worth a visit for sightseeing and shopping and certainly a stay at The Pan Pacific Serviced Apartments is a must. Once again thank you to all the staff who made our stay so pleasurable.
Stayed 6 nights in Aug 2024

10/10 Excellent

MALA

Travelled with family
Liked: Cleanliness, room comfort
Amazing service from the moment we step in the lobby!
Stayed 3 nights in Aug 2024

10/10 Excellent

walid

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Absolutely beautiful apartment
Stayed 5 nights in Aug 2024

10/10 Excellent

Anita

Stayed 7 nights in Apr 2024

10/10 Excellent

Anita

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Back for a second visit after less than 3 months as loved it so much the first time. Love the spacious rooms, thoughtfully designed. Bathrooms are huge with great rain showers. Fully equipped gym with Technogym equipment. Lovely pool, which was really not busy at all. Great views from every window in room. Just small things which need maintenance such as tiles starting to lift from floors and cleaner grout between tiles in showers. Highly recommend location as easy 6-7 minute walk to the TRX and even closer to Pavilion. Right next door to Lot 10 and across from Sungei Wan if you like bargains and vintage stuff.
Stayed 7 nights in Jul 2024

10/10 Excellent

Teresa Siew Bin

Business traveller, Travelled with family
Liked: Cleanliness, room comfort
Stayed 5 nights in Jul 2024

10/10 Excellent

Eamon

Stayed 10 nights in Jun 2024

10/10 Excellent

Rika, Lake Charles

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Location Location Location, i just wish we can have options for breakfast, either on the 25 floor or next door , highly recommended and will be back for sure.
Stayed 3 nights in Jun 2024

8/10 Good

Anna

Travelled with family
Liked: Cleanliness, room comfort
Pan Pacific Suites KL
Overall an excellent stay. Check in at 6pm disappointing as the room wasn't ready. Eventually the manager came and got it sorted. Room lovely, breakfast excellent and great pools to relax in at the start or end of the day.
Stayed 2 nights in Jun 2024

10/10 Excellent

Gek Lian Jasmine

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location with easy access to the monorail and MRT nearby. Right next to Lot 10, opposite Sungei Wang and lots of good rats nearby. Walking distance to Jln Alor and many others. Hotel is clean and spacious.
Stayed 3 nights in Jun 2024

10/10 Excellent

Siew Yen Serene

Travelled with family
Liked: Cleanliness, room comfort
5 stars hotel standard - big, new, clean,.
This was our 2nd stay in their 2 bedrooms deluxe suite ( 3 nights each stay) 5 stars hotel standard - big, new, clean, even the kitchen/washer/dryer are in good conditions and good servicing crews. Good location surrounding with good food( both local and restaurants) , shopping and MRT/train station within walking distance.
Stayed 3 nights in Jun 2024

8/10 Good

agnes

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Great location with lots of dinning options.
Stayed 3 nights in Jun 2024

10/10 Excellent

Mohammed

Liked: Cleanliness, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Simon

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excellent accommodation right in the heart of Buit Bintang and loads to see and do to absorb the local culture. Breakfast okay but after a few days becomes a little bit monotonous and could do with more options but probably just being picky.. went to some other places for breakfast which was reasonable. Excellent apartment and facilities were great. Impeccably clean and staff who were wonderful. We will be back to this wonderfully vibrant city 🙏
Stayed 8 nights in May 2024

10/10 Excellent

Richard, SYDNEY

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Sensational beautiful and clean hotel staffed by friendly personnel. Very convenient to Pavilion shopping centre, food street Jalan Alors and smack in the middle of shopping area and night life. The washer/dryer in the apartment is super convenient as with the tropical weather, I showered and changed clothes at least three times a day. I have planned to return next year.
Stayed 8 nights in May 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, room comfort
Stayed 3 nights in May 2024

10/10 Excellent

joseph

Travelled with family
Great place and great buffet breakfast and all day espresso coffee
Stayed 4 nights in Apr 2024

10/10 Excellent

Jie

Liked: Cleanliness, property conditions & facilities
Clean and well maintained.
Stayed 4 nights in Mar 2024

10/10 Excellent

eric

Business traveller
Liked: Cleanliness, room comfort
Stayed 2 nights in Mar 2024