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Royale Chulan Kuala Lumpur

5.0 star property

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Photo gallery for Royale Chulan Kuala Lumpur

Property grounds
Dining
Property amenity
Property amenity
Outdoor pool

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Hot tub
  • Pool
  • Parking available
  • Spa

Explore the area

Map
No. 5 Jalan Conlay, Kuala Lumpur City Centre, Kuala Lumpur, 50450
  • Kuala Lumpur Convention Centre
    ‪9 min walk‬
  • Pavilion Kuala Lumpur
    ‪9 min walk‬
  • KLCC Park
    ‪10 min walk‬
  • Kuala Lumpur (KUL-Kuala Lumpur Intl.)
    ‪46 min drive‬

Room options

View all photos for Studio Twin

Studio Twin | Minibar, in-room safe, desk, laptop workspace

Studio Twin

  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Twin

Minibar, in-room safe, desk, laptop workspace

Deluxe Twin

  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Twin

Minibar, in-room safe, desk, laptop workspace

Superior Twin

  • Sleeps 2
  • 2 Single Beds

View all photos for Royale Club Twin

Royale Club Twin | Minibar, in-room safe, desk, laptop workspace

Royale Club Twin

  • Sleeps 2
  • 2 Single Beds

View all photos for Premier Suite

Premier Suite | Minibar, in-room safe, desk, laptop workspace

Premier Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite

Executive Suite | Minibar, in-room safe, desk, laptop workspace

Executive Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Studio King

Studio King | Minibar, in-room safe, desk, laptop workspace

Studio King

  • Sleeps 2
  • 1 King Bed

View all photos for Apartment, 1 Bedroom

Apartment, 1 Bedroom | Living area | LCD TV

Apartment, 1 Bedroom

  • Sleeps 2
  • 1 King Bed

View all photos for Premier Twin

Minibar, in-room safe, desk, laptop workspace

Premier Twin

  • Sleeps 2
  • 2 Single Beds

View all photos for Premier King

Premier King | Minibar, in-room safe, desk, laptop workspace

Premier King

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe King

Minibar, in-room safe, desk, laptop workspace

Deluxe King

  • Sleeps 2
  • 1 King Bed

View all photos for Superior King

Minibar, in-room safe, desk, laptop workspace

Superior King

  • Sleeps 2
  • 1 King Bed

View all photos for Royale Club King

Minibar, in-room safe, desk, laptop workspace

Royale Club King

  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

DoubleTree by Hilton Hotel Kuala Lumpur

  • Pool
  • Kids pool
  • Parking included
  • Restaurant
4.4 out of 5, Excellent, (1008)
DoubleTree by Hilton Hotel Kuala Lumpur

About this property

Royale Chulan Kuala Lumpur

Luxury Kuala Lumpur hotel in Kuala Lumpur City Centre with a full-service spa
Along with a full-service spa, this hotel has an outdoor pool and a restaurant. WiFi in public areas is free. Additionally, a health club, a poolside bar and Access to hot tub are on-site. Change of towels is available on request
Royale Chulan Kuala Lumpur offers 402 air-conditioned accommodations with minibars and a safe. LCD televisions come with satellite channels. Bathrooms include bathrobes, slippers, bidets and complimentary toiletries.

This Kuala Lumpur hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and a hairdryer. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

An outdoor pool, a children's pool and Access to hot tub are on site. Other recreational amenities include a health club.

Children aged under 12 years old are not allowed in the swimming pool, fitness facility or hot tub without adult supervision.

Telaga Bunga Spa has 8 treatment rooms, including rooms for couples. Services include facials, body wraps, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a hot tub.

The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision.

Our customers tell us that they can't get enough of the helpful staff at Royale Chulan Kuala Lumpur. During your stay, you're just a quick walk from Pavilion Kuala Lumpur. You'll find features such as free WiFi in public areas, plus a full-service spa and an outdoor pool.
  • Free WiFi and wired Internet
  • Grab something to eat at the restaurant or stop for a drink at the pool bar
  • Buffet breakfast served daily for a fee
  • Valet parking and self-parking available for a fee
  • Take a swim in the outdoor pool or soak in the hot tub
  • Indulge with body wraps, massages or facials at Telaga Bunga Spa
  • Services include a concierge, luggage storage and wedding services
  • On-site recreation includes a gym
  • Within a 15-minute walk of Pavilion Kuala Lumpur and KLCC Park
Royale Chulan Kuala Lumpur offers its guests a full-service spa, an outdoor pool, and a health club. There's a restaurant on site. You can enjoy a drink at the pool bar. WiFi and wired Internet are free in public spaces.

A business centre and a meeting room are available. A children's pool, a hot tub, and spa services are also featured at the luxury Royale Chulan Kuala Lumpur. For a fee, parking is available.

Smoking is allowed in designated areas at this 5-star Kuala Lumpur hotel.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.
Royale Chulan Kuala Lumpur has a restaurant on site.
Warisan Cafe – This buffet restaurant serves breakfast, lunch and dinner. Open daily.
Room service (during limited hours) is available.

Languages

English, Hindi, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Covered parking on site (MYR 5 per day)
  • Valet parking on site (MYR 25 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: MYR 77 per person
  • A poolside bar
  • A restaurant

Restaurants on site

  • Warisan Cafe

Things to do

  • Children's pool
  • Full-service spa
  • Health club
  • Outdoor pool
  • Spa tub

Family friendly

  • Children's pool
  • Mini-fridge
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Wedding services

Business services

  • Business centre
  • Conference space
  • Meeting room

Full-service spa

  • 8 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Massage
  • Spa open daily
  • Spa tub

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Mini-fridge
  • Minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
Late check-out fee: MYR 150.00

Special check-in instructions

Front desk staff will greet guests on arrival at the property
At check-in, guests must provide a record of full COVID-19 vaccination
Guests providing vaccine records must have received complete COVID-19 vaccination at least 14 days prior to check-in

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately MYR 77 per person
  • Covered self-parking fee: MYR 5.00 per day
  • Valet parking fee: MYR 25.00 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out fee: MYR 150.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Front desk staff will greet guests on arrival at the property.

Property is also known as

Chulan
Chulan Kuala Lumpur
Kuala Lumpur Royale Chulan
Royale Chulan
Royale Chulan Hotel
Royale Chulan Hotel Kuala Lumpur
Royale Chulan Kuala Lumpur
The Royale Chulan Kuala Lumpur Hotel Kuala Lumpur
Royale Chulan Kuala Lumpur Hotel
The Royale Chulan Kuala Lumpur Hotel
The Royale Chulan Kuala Lumpur
Royale Chulan Kuala Lumpur Hotel
Royale Chulan Kuala Lumpur Kuala Lumpur
Royale Chulan Kuala Lumpur Hotel Kuala Lumpur

Royale Chulan Kuala Lumpur Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 509 out of 1003 reviews
Rating 8 - Good. 314 out of 1003 reviews
Rating 6 - Okay. 107 out of 1003 reviews
Rating 4 - Poor. 46 out of 1003 reviews
Rating 2 - Terrible. 27 out of 1003 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

hock

Travelled with group
Disliked: Amenities, property conditions & facilities
Came back after dinner and 1 towel was missing. Called reception and they said they'll send right away. None. Had to share towel. Safe not working. Rain shower not working. Poor rom facility. Breakfast was good.
Stayed 4 nights in Nov 2024

10/10 Excellent

Selvaraj

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Paul Francis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buffet breakfast is legendary, staff are very attentive and friendly. Surrounding infrastructure (footpaths etc) let it down
Stayed 14 nights in Sep 2024

8/10 Good

Dexter

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We just love it.
Stayed 1 night in Sep 2024

6/10 Okay

Dexter

Travelled with partner
The room that the first day we stayed was smelly and mosquito in the room. We requested for cleaner and no mosquito room for the next two more days we stayed. We wish that they should dust the table and chair .
Stayed 2 nights in Sep 2024

2/10 Terrible

Syed

Travelled with family
Liked: Amenities
Disliked: Cleanliness
Looks good from outside but if entering your room is so bad 2 times change my room still is same . In future never have to go back again.
Stayed 4 nights in Sep 2024

6/10 Okay

Christophe

Business traveller
Average hotel in centre of Kuala Lumpur
Average hotel. Need extended renovations. Two restaurants closed. Only one open. Ils looking.
Stayed 4 nights in Sep 2024

6/10 Okay

Alex

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
It’s 5-star but only the exterior, the interior is more like 2-star condition. Moldy bathroom, peeled wallpapers, old 720i TV, barebone gym facility. It’s in Bukit Bintang, the center of downtown KL, but it takes an 11-minute walk to the closest convenience store, or 12 minutes to the closest MRL station. That’s inconvenient. Well, you get what you pay for. True 5-star hotels in Bukit Bintang costs almost twice as much.
Stayed 4 nights in Aug 2024

8/10 Good

Diana, Napier

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room and bathroom. Our only issue was a shortage of hot water for our first two days. Once fixed, we had nomissues.
Stayed 2 nights in Aug 2024

6/10 Okay

Rajendra

Disliked: Cleanliness
Carpet was dirty and I could feel hair under my feet. The seal around the shower was worn out So water would flow into bathroom making floor slippery. The room cleaner did not leave a floor towel so I had to ask for one
Stayed 4 nights in Jul 2024

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, room comfort
Great buffet but showing its age
The hotel must have been excellent once, it’s showing its age. My couch had rips in the leather, paint peeling in the halls. The breakfast buffet was amazing but the other in house restaurants were closed. The hotel is dry now, no notice that bar was closed. My bed and pillows were very comfortable but the A/C was on maximum everywhere using lots of energy and making the indoor spaces very cold.
Stayed 9 nights in Jun 2024

8/10 Good

Nanzaddorj

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Old hotel that needs some renovation. But for the price you pay, its good enough.
Stayed 7 nights in Jun 2024

10/10 Excellent

Shai

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Jun 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel not far from Petronas Towers
Great hotel just a short walk from Petronas towers and the nearest MRT station. Room was great for the price we paid. Lots of space and a big bathroom. The pool at the hotel was fantastic and breakfast was really good.
Stayed 4 nights in May 2024

10/10 Excellent

Josh

Stayed 3 nights in May 2024

10/10 Excellent

Soon Hung

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast buffet is always the best.
Stayed 1 night in May 2024

8/10 Good

Chris

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
The staff really make this hotel great! All the staff are wonderful including the conigrees (who arranged taxis, tours, luggage collection and delivery to the rooms), the door staff, receptionists, cleaners, waitress and waiters. They are amazing as they are all polite, friendly and helpful. Although the rooms are nice and spacious but they do need a deep clean in corners and around the edges of the room and there were a few stains on the carpet. The corridors and room doors could do with a newer coat of paint but overall good choice of hotel. I would stay at this hotel again just for the staff and the food is also excellent plentiful with lots of choices for breakfast. The main reception, restaurants and pool give a 5 star feel but rooms are more 4 star.
Stayed 2 nights in May 2024

4/10 Poor

Stephen

Travelled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
Definitely NOT a 5* hotel. The public areas are classy and well presented. However the bedroom we initially had was dated and tired. Also the shower didn’t work properly and a bedside lamp was clearly dangerous with the inline switch missing and replaced with some loosely fitting insulation tape. It took two asks to get the shower working and I eventually had to take the lamp down to reception . Clearly guest safety is not a priority here. In the bathroom seals were brown as was grout around the bath After two nights we went out on our third day coming back to find the toilet deposited with waste that came from another room. Flushing it didn’t make it go away. We went out for the evening and they assured us it would be fixed while we were out. We got back at 11pm to find that it had not been attended to. The reluctantly placed us in a much better room after. However we had already had two nights out of the four in a wholly substandard room. The breakfast buffet was intensive but much often cold. This all placed a complete taint on our 4 days in Kuala Lumpur. I could not recommend this hotel.
Stayed 4 nights in Apr 2024

8/10 Good

Catherine

Liked: Cleanliness, staff & service, room comfort
Large rooms and friendly staff
In its time this must have been a beautiful hotel. Now it is in need of some TLC (tender loving care). The bedroom and bathroom were both very large and bright, carpet looked very thin and was stained in parts, but slippers are provided. Air con was only good on main reception & restaurant floor. The hotel was looking a little tired and in need of some tlc, but staff were very helpful and very friendly. Breakfast varied and plentiful.
Stayed 4 nights in Apr 2024

8/10 Good

Alice

Stayed 2 nights in Mar 2024

10/10 Excellent

Taran

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent. I would recommend this venue to my friends and family anytime.
Stayed 3 nights in Mar 2024

10/10 Excellent

Bimal

Stayed 6 nights in Feb 2024

10/10 Excellent

Jared

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

4/10 Poor

JIN HUI, Melaka

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Old property and room is not well maintained.
Stayed 1 night in Dec 2023

8/10 Good

Andrew

Liked: Cleanliness, staff & service
Great staff. Property is a bit tired and could do with a refurb. Good buffet breakfast
Stayed 2 nights in Nov 2023