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Santa Grand Signature Kuala Lumpur

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Santa Grand Signature Kuala Lumpur

Meeting facility
Outdoor pool, pool loungers
Get Fit Suite | Memory-foam beds, minibar, in-room safe, iron/ironing board
Front of property – evening/night
Lobby

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
  • 24/7 front desk
  • Housekeeping
  • Parking available

Explore the area

Map
No 36 Menara Santa Jalan Ampang, Kuala Lumpur, 50450
  • Kuala Lumpur Tower
    13 min walk
  • Merdeka Square
    13 min walk
  • Central Market
    15 min walk
  • Kuala Lumpur (KUL-Kuala Lumpur Intl.)
    48 min drive

Room options

View all photos for Bong Soo Superior King

Bong Soo Superior King | Memory-foam beds, minibar, in-room safe, iron/ironing board

Bong Soo Superior King

  • 19 sq m
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Bong Soo Standard Queen

Bong Soo Standard Queen | Memory-foam beds, minibar, in-room safe, iron/ironing board

Bong Soo Standard Queen

  • Sleeps 2
  • 1 Queen Bed

View all photos for Spa Suite

Spa Suite | Memory-foam beds, minibar, in-room safe, iron/ironing board

Spa Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Nyonya Diva

Nyonya Diva | Memory-foam beds, minibar, in-room safe, iron/ironing board

Nyonya Diva

  • Sleeps 2
  • 1 Queen Bed

View all photos for Bong Soo Superior Queen

Bong Soo Superior Queen | Memory-foam beds, minibar, in-room safe, iron/ironing board

Bong Soo Superior Queen

  • 18 sq m
  • River view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Bong Soo Superior Twin Combined

Bong Soo Superior Twin Combined | Memory-foam beds, minibar, in-room safe, iron/ironing board

Bong Soo Superior Twin Combined

  • 19 sq m
  • River view
  • Sleeps 2
  • 2 Single Beds

View all photos for Bong Soo Deluxe Queen

Memory-foam beds, minibar, in-room safe, iron/ironing board

Bong Soo Deluxe Queen

  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Peranakan Signature Suite

Peranakan Signature Suite | Memory-foam beds, minibar, in-room safe, iron/ironing board

Peranakan Signature Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Bong Soo Standard Twin

Memory-foam beds, minibar, in-room safe, iron/ironing board

Bong Soo Standard Twin

  • 18 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Bong Soo Tiga Twin

Bong Soo Tiga Twin | Memory-foam beds, minibar, in-room safe, iron/ironing board

Bong Soo Tiga Twin

  • 19 sq m
  • River view
  • Sleeps 3
  • 3 Single Beds

View all photos for Studio Suite

Studio Suite | Memory-foam beds, minibar, in-room safe, iron/ironing board

Studio Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Bong Soo Tiga

Bong Soo Tiga | Memory-foam beds, minibar, in-room safe, iron/ironing board

Bong Soo Tiga

  • 19 sq m
  • River view
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Bong Soo Deluxe Twin Combined

Bong Soo Deluxe Twin Combined | Memory-foam beds, minibar, in-room safe, iron/ironing board

Bong Soo Deluxe Twin Combined

  • 19 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Family Tiga

Family Tiga | Memory-foam beds, minibar, in-room safe, iron/ironing board

Family Tiga

  • Sleeps 3
  • 1 King Bed and 1 Single Bed

View all photos for Bong Soo Superior Twin

Memory-foam beds, minibar, in-room safe, iron/ironing board

Bong Soo Superior Twin

  • 19 sq m
  • River view
  • Sleeps 2
  • 2 Single Beds

View all photos for Get Fit Suite

Get Fit Suite | Memory-foam beds, minibar, in-room safe, iron/ironing board

Get Fit Suite

  • Sleeps 2
  • 1 King Bed

Similar properties

Room

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Pool
Free WiFi
Restaurant
Air conditioning
4.7 out of 5, Exceptional, (370)
The price is €87
for 1 night
includes taxes & fees
12 Dec - 13 Dec
Four Points by Sheraton Kuala Lumpur, Chinatown

About this property

Santa Grand Signature Kuala Lumpur

Hotel with a fitness centre, near KLCC Park
This smoke-free hotel features an outdoor pool, a restaurant and a fitness centre. WiFi in public areas is free. Additionally, a bar/lounge, a steam room and a coffee shop/cafe are on-site.
Santa Grand Signature Kuala Lumpur offers 282 air-conditioned accommodations with minibars and a safe. Beds feature memory foam mattresses. 43-inch LED televisions come with digital channels.

Bathrooms include a shower with a rainfall showerhead, slippers, bidets and complimentary toiletries. This Kuala Lumpur hotel provides complimentary wireless Internet access. Additionally, rooms include complimentary bottles of water and a hairdryer. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Recreational amenities at the hotel include an outdoor pool, a steam room and a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Santa Grand Signature Kuala Lumpur. During your stay, you're just a quick walk from Kuala Lumpur Forest Eco Park. Free WiFi in public areas, an outdoor pool and a restaurant are available.
  • Free WiFi
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Valet parking available for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a gym and a steam room
  • Guests have great things to say about the location and the helpful staff
  • Within a 15-minute walk of Kuala Lumpur Tower and Petaling Street
Santa Grand Signature Kuala Lumpur offers its guests an outdoor pool, a steam room, and a fitness centre. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Santa Grand Signature Kuala Lumpur also features concierge services, dry cleaning/laundry services, and a front desk safe. Parking is available for a fee.

This 4-star Kuala Lumpur hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.
Kapitan Cafe – On-site restaurant.

Languages

Chinese (Cantonese), Chinese (Mandarin), English, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Valet parking on site (MYR 10 per day)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: MYR 38 for adults and MYR 25 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Kapitan Cafe

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Outdoors

  • Pool loungers

Accessibility

  • No lift
  • Thin carpet in room
  • Tile flooring in room

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Memory foam mattress

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 43-inch LED TV with digital channels

Food and drink

  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: MYR 200.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately MYR 38 for adults and from MYR 25 for children
  • Valet parking fee: MYR 10 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a private host (a party not acting within their trade, business or profession). EU consumer law, including the right of withdrawal, will not apply to your booking. The cancellation policy set by the private host will cover your booking.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Front desk staff will greet guests on arrival.

Property is also known as

Santa Signature Kuala Lumpur
Santa Grand Signature Kuala Lumpur Hotel
Santa Grand Signature Kuala Lumpur Kuala Lumpur
Santa Grand Signature Kuala Lumpur Hotel Kuala Lumpur

Santa Grand Signature Kuala Lumpur Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 78 out of 134 reviews" "
Rating 8 - Good. 32 out of 134 reviews" "
Rating 6 - Okay. 15 out of 134 reviews" "
Rating 4 - Poor. 5 out of 134 reviews" "
Rating 2 - Terrible. 4 out of 134 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

4/10 Poor

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible breakfast. No continental breakfast, only local food. Struggled every morning to snap something healthy and good
Stayed 3 nights in Aug 2024

8/10 Good

shyang het

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The breakfast spread was excellent .
Stayed 1 night in Aug 2024

10/10 Excellent

Penelope

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good: Good central location near light rail and monorail, and also walkable to many city sights. The Jakel mall next door had a huge supermarket / hypermarket and various food outlets and restaurants. Amazing views of city skyline and forest park (if you were lucky enough to be on the right side of the building and on an upper floor, as I was). Nice pool, also with great view. Good variety and quality in breakfast buffet - I was there for 6 days and didn't get sick of it. Reception and concierge staff were very helpful and polite. Quiet in room despite being on a busy road. overall I thought good value for money. If I ever went back to Kuala Lumpur I would stay there again. Not quite so good: Pool area very crowded at peak afternoon times - lack of seating. The piano music playing in the corridors got pretty monotonous after a few days and could be heard in the room Housekeeping was a bit variable in terms of time of day. I had to ask for spare toilet paper rather than waiting for it to run out.
Stayed 6 nights in Jul 2024

10/10 Excellent

Suzanne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really lovely hotel. Perfectly situated for walking most of KL, also near the metro if you prefer not to walk. Within 30 mins on foot, lots of dining options. Super helpful staff, concierge service was fantastic. 24 hour shop on site which is very handy.
Stayed 11 nights in Jul 2024

6/10 Okay

Conall

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lots of noise at night.
Stayed 2 nights in Jul 2024

8/10 Good

Sanzida

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
KL holiday
This was our first visit to Kuala Lampur, hotel was really nice, staff were super friendly and good location as its online 15min walk to the Petronas towers. Would definitely stay there again.
Stayed 4 nights in Jun 2024

10/10 Excellent

Bibhu

Stayed 3 nights in Jun 2024

10/10 Excellent

toonhong

Stayed 3 nights in May 2024

10/10 Excellent

Sinan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked everything specially the breakfast. No complaning. It was awasome.
Stayed 2 nights in May 2024

10/10 Excellent

Dennis

Stayed 1 night in Mar 2024

10/10 Excellent

Kerrie, Castlemaine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to 2 train stations most sites only 2 stops away. Convenience store on premises. Pool lovely to cool off but very hot during day. Breakfast good lots of options but busy when tour group is there..staff lovely. Some food was cold even though we were there at opening. Need to keep lids closed or on heat. Overall loved our stay there.
Stayed 5 nights in Mar 2024

8/10 Good

Maria Rona

Travelled with partner, Travelled with group
Liked: Amenities
Staff are very good…we had some health issues and they help us very very good…the staff were very helpful. The best….the hotel is very clean and the breakfast is excellent so much varieties of food. Love it and walkable to great tourist attractions.
Stayed 2 nights in Mar 2024

8/10 Good

shelley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super Santa
Excellent stay. The room was exceptionally clean. The room is compact but every inch of space is well utilized. Conveniently located 15-20minute walk to Petronas Towers in 1 direction, Merdeka in another and also to Chinatown. Had a beautiful view of Menara Tower and Petronas Towers
Stayed 3 nights in Feb 2024

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024

10/10 Excellent

Susanna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Feb 2024

8/10 Good

Irshad

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024

6/10 Okay

Jennifer

Liked: Cleanliness, property conditions & facilities
Not super happy but does have great WiFi
Well, the bloody hotel maid threw away my £100 shampoo and conditioner I had left by mistake in another room, so that was a crappy start to the day. Especially as the hotel front desk denied anything was found. Lies. The reception guy was pretty snotty by pressing the night before I return ALL three hotel cards given to me (I asked for an extra as I had forgotten the other in the room). Seriously, you're that hard up on plastic keys? Maybe you'd have money if you STOP LEAVING OPEN THE HOTEL FRONT DOOR TO THAT WASTES ELECTRICITY. The smaller room I checked into was just as clean as the suite, with comfortable beds and pillows. Bit have a TOP SHEET FGS. The duvet is too warm without the AC and the AC blasting means one gets cold too quickly. Seriously, you're 5-star, act like it. Wifi just as excellent as uploads and downloads, and sockets by the bed. Very good shower temperature options and pressure. Good soundproofing although the din of the eating area does rise when you step outside your door, so ask for an upper floor (I was on floor 11). Hotel gym is surprisingly decent with free weights, a machine, treadmills, exercise balls. Small, but clean and decent, even if does get a bit too warm despite the AC. The included breakfast is decent enough.
Stayed 1 night in Feb 2024

10/10 Excellent

Darren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome
Great place to stay , not too far out from the main hub and train station, staff all very friendly and welcoming
Stayed 7 nights in Feb 2024

4/10 Poor

Aun

Liked: Room comfort
Disliked: Cleanliness, staff & service, property conditions & facilities
Negative ratings for email responsiveness
Wrote in more than a week before check-in regarding toilet amenities and till date (checkout) and there's no response. Hair found in towel, called and replacement was reasonable (as we have left the room for meal). Following day, hair found in face towel! Didn't ask for replacement as not intent to use Though clean towels but hair found shows hygiene level need to improve. Room has smell but bearable and so didn't ask for room change. Water flowing sound can be heard but didn't affect my spouse sleep and so didn't request room change. (Most likely water flowing from upstairs guests' showering). Bed was comfortable and room considered spacious. Room was right bedside lift, can be noisy if other guests talked loudly at lift lobby. High floor seems to have been reserved for other non-ASEAN /non-Asian (should know which group I'm referring to. Unable to confirm if we are the 'non-identified' ones. For your consideration if assigned room 410.
Stayed 2 nights in Feb 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotels in KL
A modern, comfortable luxury hotel, which is centrally located and within easy walking distance of the MRT and the Petronas Towers. A great breakfast and roof top swimming pool facilities. I would highly recommend this hotel.
Stayed 7 nights in Jan 2024

10/10 Excellent

SHAYMAA

Stayed 1 night in Jan 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 13 nights in Dec 2023

10/10 Excellent

REZA JAAFAR

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Value for money at a great location
New hotel which brought Value for money at a great location. 5 mins walk from LRT.
Stayed 1 night in Dec 2023

8/10 Good

Vileth

Very good service nice and clean.
Stayed 4 nights in Dec 2023