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The Ritz-Carlton, Kuala Lumpur

5.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for The Ritz-Carlton, Kuala Lumpur

Outdoor pool
Body treatments, aromatherapy, body scrubs, facials
Lobby lounge
Premium bedding, minibar, in-room safe, desk
55-inch LCD TV with satellite channels, TV

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
  • Pool
  • Parking available
  • Spa
  • 24/7 front desk

Explore the area

Map
168 Jalan Imbi, Kuala Lumpur, 55100
  • Fahrenheit 88 Shopping Mall
    4 min walk
  • Checkers Cafe
    1 min walk
  • Conlay MRT Station
    8 min walk
  • Kuala Lumpur (KUL-Kuala Lumpur Intl.)
    45 min drive

Room options

View all photos for Suite, 3 Bedrooms, Non Smoking

Premium bedding, minibar, in-room safe, desk

Suite, 3 Bedrooms, Non Smoking

  • 212 sq m
  • Sleeps 5
  • 1 King Bed and 3 Single Beds

View all photos for Club Suite, 1 Bedroom, Non Smoking

Premium bedding, minibar, in-room safe, desk

Club Suite, 1 Bedroom, Non Smoking

  • 68 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 Single Bed

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 1 Single Bed

  • 40 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed, Non Smoking

  • 40 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed, Non Smoking

  • 46 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 Bedroom

Premium bedding, minibar, in-room safe, desk

Junior Suite, 1 Bedroom

  • 68 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Double Bed, Non Smoking

Premium bedding, minibar, in-room safe, desk

Suite, 1 Double Bed, Non Smoking

  • 175 sq m
  • Sleeps 4
  • 1 Double Bed

View all photos for Deluxe Room, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed

  • 45 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 Single Bed

Deluxe Room, 1 Single Bed | Premium bedding, minibar, in-room safe, desk

Deluxe Room, 1 Single Bed

  • 40 sq m
  • Sleeps 3
  • 1 Single Bed

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About this property

The Ritz-Carlton, Kuala Lumpur

Luxury hotel connected to a shopping centre in Golden Triangle with a health club
This smoke-free hotel features an outdoor pool, a restaurant and a health club. WiFi in public areas is free. Additionally, a bar/lounge, a sauna and a conference centre are on-site. Housekeeping is available on request.
The Ritz-Carlton, Kuala Lumpur offers 365 accommodations with minibars and a safe. Beds feature premium bedding. 55-inch LCD televisions come with premium satellite channels. Bathrooms include a separate bath and shower with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with dressing gowns, slippers and bidets.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. In-room massages, an iron/ironing board and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include an outdoor pool, a health club and a sauna.
Guests can pamper themselves by indulging in the on-site spa services. Services include facials, body scrubs, body treatments and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
Our customers tell us that they can't get enough of the helpful staff at The Ritz-Carlton, Kuala Lumpur. During your stay, you'll be connected to a shopping centre and just a quick walk from Pavilion Kuala Lumpur. Enjoy features like free WiFi in public areas, plus an outdoor pool and a restaurant.
  • Free WiFi
  • Enjoy Chinese cuisine while dining at Li Yen
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the outdoor pool
  • Treat yourself to massages, aromatherapy or manicures and pedicures at Spa Village
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a gym and a sauna
  • Guests speak favourably about the proximity to shopping and the overall condition of the property
  • Within a 15-minute walk of Pavilion Kuala Lumpur and Berjaya Times Square
The Ritz-Carlton, Kuala Lumpur offers its guests an outdoor pool, a health club, and a sauna. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Business amenities include a business centre, 15 meeting rooms, and limo/town car service. Spa services, a terrace, and multilingual staff are also featured at the luxury The Ritz-Carlton, Kuala Lumpur. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 5-star Kuala Lumpur hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:00 AM to 10:30 AM.
Li Yen – This restaurant specialises in Chinese cuisine and serves lunch and dinner.
The Cobalt Room – This restaurant specialises in international cuisine and only serves breakfast. Open daily.
The Patisserie – This delicatessen specialises in international cuisine and serves brunch and lunch. Open daily.
The Lobby Lounge – This lobby lounge serves lunch and light fare. Open daily.
The Library – This fine-dining restaurant only serves dinner. Open selected days.
24-hour room service is available.

Languages

Arabic, Chinese (Mandarin)

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Limo/town car service
  • Parking on site (MYR 12 per night)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:30 AM for a fee: MYR 65 for adults and MYR 32.50 for children
  • A bar/lounge
  • A restaurant
  • Couples/private dining

Restaurants on site

  • Li Yen
  • The Cobalt Room
  • The Library
  • The Lobby Lounge
  • The Patisserie

Family friendly

  • Free cot
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Turndown service
  • Wedding services

Business services

  • 15 meeting rooms
  • Business centre
  • Conference centre

Outdoors

  • Garden
  • Terrace

Spa

  • Aromatherapy
  • Body scrubs
  • Facials
  • In-room massages
  • Manicures/pedicures
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar in bathtub
  • Lift
  • Stair-free path to entrance
  • Thin carpet in room
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • 2 buildings
  • 20 floors
  • Built in 1997
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Free cot
  • Premium bedding

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at The Ritz-Carlton, Kuala Lumpur

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately MYR 65 for adults and from MYR 32.5 for children
  • Self-parking fee: MYR 12 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Kuala Lumpur Ritz-Carlton
Ritz-Carlton Hotel Kuala Lumpur
Ritz-Carlton Kuala Lumpur
Ritz-Carlton Kuala Lumpur Hotel
The Ritz-Carlton, Kuala Lumpur Hotel Kuala Lumpur
Kuala Lumpur Ritz Carlton
Ritz Kuala Lumpur
The Ritz-Carlton Kuala Lumpur Hotel
The Ritz Carlton Kuala Lumpur
The Ritz Carlton, Kuala Lumpur
The Ritz-Carlton, Kuala Lumpur Hotel
The Ritz-Carlton, Kuala Lumpur Kuala Lumpur
The Ritz-Carlton, Kuala Lumpur Hotel Kuala Lumpur

The Ritz-Carlton, Kuala Lumpur Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 629 out of 1001 reviews" "
Rating 8 - Good. 221 out of 1001 reviews" "
Rating 6 - Okay. 75 out of 1001 reviews" "
Rating 4 - Poor. 41 out of 1001 reviews" "
Rating 2 - Terrible. 35 out of 1001 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Jamal

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have had a great stay at the Ritz. It’s top class and the hotel staff are always smiling and welcome you warmly. The hotel is located in the middle of a nice busy area with a lot shopping malls around. I highly recommend it!
Stayed 6 nights in Sep 2024

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A grand hotel with absolutely the best staff service ever
Stayed 3 nights in Sep 2024

10/10 Excellent

MEHJABEEN

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2024

10/10 Excellent

Ker Wee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very pleasant stay.
Stayed 2 nights in Aug 2024

8/10 Good

Insu

Liked: Cleanliness, amenities, property conditions & facilities
리츠칼튼이라서 기대했는데 너무 정신없고.. 굳이 또 오지는 않을 듯 싶어요.
Stayed 2 nights in Aug 2024

8/10 Good

Tamara

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

8/10 Good

Hui Wen

Stayed 1 night in Aug 2024

10/10 Excellent

Kim Leong

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic stay, highly recommended.
Stayed 2 nights in Jun 2024

10/10 Excellent

Ahsan, Brossard

Liked: Cleanliness, staff & service, property conditions & facilities
Spacious room. Clean and confortable.
Stayed 3 nights in Jul 2024

10/10 Excellent

Rokiah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

10/10 Excellent

Jamie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superb service
As usual, RC maintains its great service standard!
Stayed 2 nights in Jun 2024

10/10 Excellent

Olly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved my stay!
Stayed 2 nights in Jun 2024

10/10 Excellent

Debra

Stayed 2 nights in Feb 2024

10/10 Excellent

Suri

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a nice big room, very clean and extremely polite staff. Good breakfast and housekeeping. They gave us a room away from elevators and at high floor as I asked for.
Stayed 4 nights in Jun 2024

10/10 Excellent

sruth

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 3 nights in May 2024

6/10 Okay

Chris

Disliked: Property conditions & facilities, room comfort
Tired and Average (Singles Beds)
Tired room with an uncomfortable single bed when I wanted a double. Good breakfast buffet and lovely marble bathroom. Broken coffee machine in room. Would not return.
Stayed 2 nights in May 2024

10/10 Excellent

Nora Emma Oribello

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Mabrook

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property looks fabulous. Staffs are very friendly. Few dining option. Need more international dining option. And few more food varieties for late night food for In-room dining menu. Overall Everything was fantastic. Had a lovely time in Ritz-Carlton
Stayed 8 nights in May 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful ! Food was excellent
Stayed 3 nights in Apr 2024

10/10 Excellent

MARIA CONCEPCION, Long Beach

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the Ritz Carlton. Service was top notch, and hotel was just beautiful. Two large malls were about a 6 minute walk. Petronas towers and Batu caves were easy to get to via Grab. Would love to return to KL and stay here again ❤️
Stayed 2 nights in Apr 2024

10/10 Excellent

Bin Jantan

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 2 nights in Feb 2024

10/10 Excellent

Abdulla

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2024

10/10 Excellent

TakHong

Stayed 2 nights in Apr 2024

8/10 Good

Andrew

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic service, staff can't do enough to help. Really friendly. Excellent food, clean.
Stayed 4 nights in Apr 2024