Vivatel Kuala Lumpur

4.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Vivatel Kuala Lumpur

Executive Suite | Minibar, in-room safe, desk, blackout curtains
Bar (on property)
Duplex Suite | Minibar, in-room safe, desk, blackout curtains
Reception
Lobby lounge

Reviews

8.0 out of 10

Very good

Popular amenities

  • Room service
  • Breakfast available
  • Bar
  • 24/7 front desk
  • Housekeeping
  • Parking included

Explore the area

Map
85, Jalan Loke Yew, Kuala Lumpur, 55200
  • Sunway Velocity Mall
    3 min drive
  • Berjaya Times Square
    4 min drive
  • The Exchange TRX
    4 min drive
  • Kuala Lumpur (KUL-Kuala Lumpur Intl.)
    44 min drive

Room options

Superior Double or Twin Room

  • 23 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

Family Superior Connecting

  • 46 sq m
  • Sleeps 5
  • 1 King Bed and 2 Single Beds

Family Deluxe Connecting

  • 52 sq m
  • Sleeps 5
  • 1 King Bed and 2 Single Beds

Junior Suite

  • 48 sq m
  • Sleeps 3
  • 1 King Bed

Executive Suite

  • 60 sq m
  • Sleeps 3
  • 1 King Bed

Deluxe Double or Twin Room

  • 26 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

Duplex Suite

  • 69 sq m
  • Sleeps 3
  • 1 King Bed

Viva Suite

  • 72 sq m
  • Sleeps 3
  • 1 King Bed

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About this property

Vivatel Kuala Lumpur

Hotel connected to a shopping centre in Pudu with free parking
A restaurant, a bar/lounge and a conference centre are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a business centre, conference space and concierge services are on-site.
Vivatel Kuala Lumpur offers 302 air-conditioned accommodations with minibars and a safe. 32-inch LCD televisions come with satellite channels. Bathrooms include slippers, designer toiletries, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

With your stay at Vivatel Kuala Lumpur, you'll be connected to a shopping centre and within walking distance of Berjaya Times Square. Enjoy features like free WiFi in public areas and free self-parking, plus a restaurant.
  • Free WiFi
  • Free self-parking
  • Enjoy international cuisine while dining at Retro Cafe
  • Continental breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Just a 3-minute drive from Petaling Street and a few minutes from Merdeka Square
  • Airport shuttle service available for a fee
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A business centre, 4 meeting rooms, and limo/town car service are available.

WiFi is free in public spaces. Event space at this hotel measures 2809 square feet (261 square metres) and includes a conference centre. A vending machine, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Vivatel Kuala Lumpur. An airport shuttle (available on request) is available for a fee. Self parking is free.

Smoking is allowed in designated areas at this 4-star Kuala Lumpur hotel.

For a fee, guests can enjoy a continental breakfast daily from 7:00 AM to 10:00 AM.
Retro Cafe – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin), English, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge) from 7:00 AM to 10:00 PM on request
  • Limo/town car service
  • Free secured, covered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily continental breakfast available 7:00 AM to 10:00 AM for a fee: MYR 40 for adults and MYR 25 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Retro Cafe

Things to do

  • Shopping centre

Family friendly

  • Free cot
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 4 meeting rooms
  • Business centre
  • Conference centre (2,809 square foot of space)

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink
  • Wheelchair accessibility
  • Wheelchair-accessible parking

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: MYR 100

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Renovations and closures

The following facilities or services will be unavailable from July 9 2024 to December 31 2024 (dates subject to change):
  • Fitness facilities
The property will be renovating from 6 August 2024 to 31 December 2024 (completion date subject to change). The following areas are affected:
  • Fitness facilities
  • Swimming pool
During renovations, the hotel will make every effort to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Vivatel Kuala Lumpur

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for MYR 90.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: MYR 200 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately MYR 40.00 for adults and from MYR 25 for children
  • Airport shuttle fee: MYR 350.00 per vehicle (one-way)
  • Late check-out fee: MYR 100 (subject to availability)
  • Rollaway bed fee: MYR 90.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Vivatel Kuala Lumpur offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

We should mention

  • One child aged 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Vivatel
Vivatel Hotel
Vivatel Hotel Kuala Lumpur
Vivatel Kuala Lumpur
Vivatel Kuala Lumpur Hotel
Vivatel Kuala Lumpur Hotel
Vivatel Kuala Lumpur Kuala Lumpur
Vivatel Kuala Lumpur Hotel Kuala Lumpur

Vivatel Kuala Lumpur Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 95 out of 315 reviews" "
Rating 8 - Good. 150 out of 315 reviews" "
Rating 6 - Okay. 48 out of 315 reviews" "
Rating 4 - Poor. 15 out of 315 reviews" "
Rating 2 - Terrible. 7 out of 315 reviews" "

8.2/10

Cleanliness

8.0/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

Yong Shen

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

8/10 Good

Pau Lian Mung

Liked: Staff & service, property conditions & facilities
Need more customer service
Stayed 10 nights in Sep 2024

8/10 Good

Uwe, Nanaimo

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was spacious and the decoration original. Service and cleanliness was quite excellent. The hotel restaurant was struggling with resupplying the breakfast buffet at busy times in the morning, which requires improvement. The adjacent mall used to contain dining options for the evening, which is no longer the case. Most of the dinner options close to the hotel require cash payment, and according advice by the hotel would be helpful.
Stayed 3 nights in May 2024

10/10 Excellent

Wong

Stayed 1 night in Mar 2024

4/10 Poor

EngThye

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Overated by previous posts. This hotel doesn’t deserve a good rating.Poor in cleanliness and we found cockroach in the room. Dusty and moldy toilet. Disappointed.
Stayed 1 night in Feb 2024

8/10 Good

Jona

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value stay with clean comfy room, near to Pudu & Bukit Bintang area. Due to Covid, many F&Bs are not in business in the mall next door.
Stayed 3 nights in Jan 2024

10/10 Excellent

Euan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

10/10 Excellent

Xun

Liked: Cleanliness, staff & service

10/10 Excellent

Atticus

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice breakfast
Very clean and comfortable with a very good breakfast
Stayed 4 nights in Dec 2023

8/10 Good

R

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed my stay
Stayed 4 nights in Nov 2023

8/10 Good

Zhang Yong

Travelled with partner
Overall still alright.
Stayed 1 night in Nov 2023

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dirty
You can see cockroach everywhere. Toilet and table desk. Running around the area
Stayed 4 nights in Oct 2023

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities
Good clean hotel. Modern. The connected mall has no shops left. Location is good if you hail Grab to go anywhere. Breakfast buffet has good variety and overall acceptable quality.
Stayed 3 nights in Jul 2023

6/10 Okay

Ka Ho

Travelled with group
Disliked: Room comfort
Stayed 1 night in May 2023

8/10 Good

Tian Kok

Travelled with family
Liked: Cleanliness, staff & service, amenities
Breakfast ok
Stayed 2 nights in Apr 2023

10/10 Excellent

Cindy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice room, clean, comfortable bed and staff friendly and helpful unfortunately the pool was closed for maintenance but can't be helped
Stayed 2 nights in Apr 2023

10/10 Excellent

KHASHINI

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and comfortable. Good budget-friendly option.
Stayed 1 night in Jan 2023

10/10 Excellent

Ali

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Perfect
Stayed 2 nights in Sep 2022

8/10 Good

Zora Sharon Chan Mei

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall experience stay is satisfactory. Room is spacious and clean, with simple deco. I got a room not facing the main road/highway, so it was nice and quiet. it would be nice to add another chair to the room. Nice to see real plants in and outside the hotel. There is a gym and pool for visitors especially business travellers to wind down. It's good to have recycling bins near the lobby. Staff are friendly. The mall next door is easiy accessible but most shops have closed down. Limited eateries that are walking distance near the hotel at night.
Stayed 3 nights in Jul 2022

6/10 Okay

Stephen-Claude

Liked: Cleanliness, staff & service
Disliked: Room comfort
The hotel is a nice hotel. Centrally located, but it is a little dated. My biggest disappointment however is that it is next to the highway, and the windows are not soundproof. I could hear the traffic all night, which disrupted my sleep. The staff was however nice and accommodating. I would stay again if not a room near the highway.
Stayed 2 nights in Feb 2022

10/10 Excellent

KEANCHEE

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Strategically located close to KL city centre. Nice place to study with good natural lighting and comfortable chair and table. Very friendly staff.
Stayed 7 nights in Nov 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
RL
Convenient location close to the city, close to restaurants and convenient stores.
Stayed 1 night in Mar 2021

10/10 Excellent

Ary Asriry Bin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2020

10/10 Excellent

Sebastian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2020