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J Suites Hotel

3.0 star property

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Photo gallery for J Suites Hotel

Deluxe Family Room | Premium bedding, Tempur-Pedic beds, desk, laptop workspace
Reception
Gift shop
Lobby lounge
Front of property

Reviews

7.4 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Laundry
  • Housekeeping
  • Parking included
  • Air conditioning
  • Free WiFi

Explore the area

Map
Lot 3762 - 3763 & Lot 3766 - 3769, Jalan Kota Lama, Kuala Terengganu, Terengganu, 20300
  • Kampung Cina
    ‪4 min walk‬
  • Pasar Payang
    ‪11 min walk‬
  • Crystal Mosque
    ‪7 min drive‬
  • Kuala Terengganu (TGG-Sultan Mahmood)
    ‪20 min drive‬

Room options

View all photos for Superior King

Premium bedding, Tempur-Pedic beds, desk, laptop workspace

Superior King

  • 13 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Family

Premium Family | Premium bedding, Tempur-Pedic beds, desk, laptop workspace

Premium Family

  • 46 sq m
  • City view
  • Sleeps 4
  • 2 King Beds

View all photos for Deluxe King

Premium bedding, Tempur-Pedic beds, desk, laptop workspace

Deluxe King

  • 14 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Twin Room

Superior Twin Room | Premium bedding, Tempur-Pedic beds, desk, laptop workspace

Superior Twin Room

  • 13 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Family Room

Deluxe Family Room | Premium bedding, Tempur-Pedic beds, desk, laptop workspace

Deluxe Family Room

  • 20 sq m
  • Sleeps 3
  • 1 King Bed and 1 Single Bed

View all photos for Executive King

Executive King | Premium bedding, Tempur-Pedic beds, desk, laptop workspace

Executive King

  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium King

Premium bedding, Tempur-Pedic beds, desk, laptop workspace

Premium King

  • 15 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Twin Room with No Window

Premium bedding, Tempur-Pedic beds, desk, laptop workspace

Superior Twin Room with No Window

  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Family Room

Premium bedding, Tempur-Pedic beds, desk, laptop workspace

Deluxe Family Room

  • Sleeps 3
  • 1 Single Bed and 1 King Bed

View all photos for Superior King Room with No Window

Premium bedding, Tempur-Pedic beds, desk, laptop workspace

Superior King Room with No Window

  • Sleeps 2
  • 1 King Bed

View all photos for Premium Family Room

Premium bedding, Tempur-Pedic beds, desk, laptop workspace

Premium Family Room

  • Sleeps 4
  • 2 Double Beds

View all photos for Premium King Room No Window

Premium bedding, Tempur-Pedic beds, desk, laptop workspace

Premium King Room No Window

  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Family Room With window

Premium bedding, Tempur-Pedic beds, desk, laptop workspace

Deluxe Family Room With window

  • Sleeps 3
  • 1 King Bed and 1 Single Bed

View all photos for Executive King Room

Premium bedding, Tempur-Pedic beds, desk, laptop workspace

Executive King Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe King Room with No Window

Premium bedding, Tempur-Pedic beds, desk, laptop workspace

Deluxe King Room with No Window

  • Sleeps 2
  • 1 King Bed

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About this property

J Suites Hotel

Art Deco hotel in Kuala Terengganu with free parking
Dry cleaning, laundry facilities and a 24-hour front desk are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, free newspapers, tour/ticket assistance and multilingual staff assistance are on-site.
J Suites Hotel offers 117 air-conditioned accommodations with complimentary bottles of water and coffee/tea makers. Tempur-Pedic beds feature premium bedding. 32-inch LED televisions come with cable channels.

Bathrooms include baths or showers with a rainfall showerhead, bidets, complimentary toiletries and hairdryers. This Kuala Terengganu hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

During your stay at J Suites Hotel, you're just a quick walk from Kampung Cina. Features include free WiFi in public areas and free self-parking, plus dry cleaning service.
  • Free WiFi
  • Free self-parking
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • Just a 4-minute walk from Kampung Cina and 11 minutes on foot from Pasar Payang
J Suites Hotel offers its guests multilingual staff, tour/ticket assistance, and complimentary newspapers in the lobby. WiFi is free in public spaces. J Suites Hotel also features laundry facilities, dry cleaning/laundry services, and a lift. Limited free parking is available on a first-come, first-served basis.

Languages

Chinese (Cantonese), Chinese (Mandarin), English, Indonesian, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site parking

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • Lift

Room amenities

Bedroom

  • Premium bedding
  • Tempur-Pedic mattress

Bathroom

  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Towels provided

Entertainment

  • 32-inch LED TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Laptop workspace
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: MYR 70
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: MYR 70.00

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at J Suites Hotel

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: MYR 100.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in fee: MYR 70 (subject to availability)
  • Late check-out fee: MYR 70.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Front desk staff will greet guests on arrival at the property.

We should mention

  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

J Suites Hotel Kuala Terengganu
J Suites Kuala Terengganu
J Suites Hotel Hotel
J Suites Hotel Kuala Terengganu
J Suites Hotel Hotel Kuala Terengganu

J Suites Hotel Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 23 out of 164 reviews
Rating 8 - Good. 83 out of 164 reviews
Rating 6 - Okay. 43 out of 164 reviews
Rating 4 - Poor. 12 out of 164 reviews
Rating 2 - Terrible. 3 out of 164 reviews

7.6/10

Cleanliness

7.6/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Rene

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2024

8/10 Good

emmet

Liked: Staff & service
Centrally located,easy to find not far from bus station and Chinatown. Lots of choice for food closeby. One chinese restaurant serves beer on same street if that is important consideration. Helpful staff at reception, lady owner or manager very kind and helpful. Room was compact, bed comfortable, shower good. Wifi good. Limited tv channels.
Stayed 4 nights in Mar 2024

8/10 Good

Guan Chwee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean and comfortable room
Stayed 1 night in Aug 2023

8/10 Good

Jane

Liked: Cleanliness, staff & service, property conditions & facilities
It was good to be near China Town, and the lake and to be able to walk to the bus station. The staff were very helpful
Stayed 1 night in Aug 2023

10/10 Excellent

nur

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly reception, excellent service, clean and comfortable chalet, towels , working aircond.quick check in and checkout, very helpful reception and accommodating . Wi-Fi was slow and tv no reception but who watches tv nowadays. Initially during booking it says breakfast included however when asked it wasn’t included so we didn’t get breakfast with our room despite the booking said so.. this should really be rectified .. anyway we would stay again here love the chalet and convenience, beautiful turtle beach with clear blue waters nearby, we rented a scooter for 24h to go to the beach. Also the coconut drink stall at the bottom of chalet is recommended! Very delicious and fresh, I had it every time after coming from the beach :) as a family of 4, it was a comfortable stay , value for price especially access to the beautiful beach.. we also rented a boat for 1 hour to see turtles from a local - adik ril, go to the stall with life jackets on the beach and ask, much cheaper price than the rest of tourism boats
Stayed 1 night in Apr 2023

8/10 Good

kenneth

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Convenient
Stayed 1 night in Oct 2022

6/10 Okay

Zufri

Business traveller
Liked: Staff & service
Stayed 1 night in Feb 2022

4/10 Poor

Verified traveller

Business traveller
Liked: Cleanliness
NEED MORE IMPROVEMENT
My room is King Bed but there is no window available. Make the feeling inside the room very congested and not comfortable due to not good air ventilation when u sleep
Stayed 2 nights in Oct 2021

6/10 Okay

Kee

Business traveller
Liked: Cleanliness, staff & service
Disliked: Room comfort
Small room with no window. Management member should experience the stay.
Stayed 1 night in Nov 2020

6/10 Okay

Wai Kong

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
I always choose J-Suites as it has the best mattress in town
Stayed 1 night in Jul 2020

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you for your service
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, room comfort
Review of J Suites Hotel
So far so good.
Stayed 1 night in Feb 2020

10/10 Excellent

Zaihan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Near to shops Only room is too close with the lift- a bit noisy/uncomfortable
Stayed 2 nights in Dec 2019

8/10 Good

Nurul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
For the good , pay good !
They are just a part of a good people as long as they are good as a people !
Stayed 7 nights in Nov 2019

8/10 Good

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Provide king size for a good price
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveller

Stayed 1 night in Nov 2019

4/10 Poor

Syed

Business traveller
Disliked: Cleanliness, staff & service, room comfort
Never again
the housekeeping is very bad. the floor is not clean. only one towel in the room. after ask for fews times than only they add another one to become two towels.
Stayed 3 nights in Nov 2019

4/10 Poor

Xun

Business traveller
Disliked: Cleanliness, property conditions & facilities
room had no window, no noise insulation, can hear footsteps late at night. toilet was mouldy
Stayed 1 night in Nov 2019

2/10 Terrible

Zoher

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2019

10/10 Excellent

Abdul Mutalib Bin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best facilities in & out
Good
Stayed 3 nights in Sep 2019

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is so near to China town. It is convenient to walk around to eat local cuisine. However, the hotel room is not very ideal. I made a mistake I did not know the room I booked did not have window. The room is small and without cabinet For me to hang clothing.
Stayed 3 nights in Mar 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Convenient stay
We booked two rooms for our stay at this hotel. We loved that the hotel was very close to Kuala Terengganu's Chinatown. Hence finding food wasn't an issue. The 24-hour convenience store right next to the hotel was definitely a plus. Finding childhood snacks in there was a bonus. Reception employees were very nice and courteous. Upon checking into our rooms, we found one of the rooms to have a sort of unpleasant smell. Upon request, the employees at the reception promptly moved us into a different room without further questions. For the price we paid, this hotel met our expectations and needs.
Stayed 1 night in Jul 2019

8/10 Good

Yih

Liked: Staff & service, room comfort
Room is ok.
Stayed 1 night in Aug 2019