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Crowne Plaza ANA Kumamoto New Sky by IHG

4.0 star property

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Photo gallery for Crowne Plaza ANA Kumamoto New Sky by IHG

Interior
Property amenity
Junior Suite, 2 Double Beds | Minibar, in-room safe, desk, laptop workspace
Exterior
Property amenity

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Room service
  • Parking available
  • Housekeeping
  • Air conditioning
  • 24/7 front desk

Explore the area

Map
2 Higashi, Amidaji-cho, Chuo-ku, Kumamoto, Kumamoto-ken, 860
  • Kumamoto-jo Hall
    ‪13 min walk‬
  • Sakura Machi Kumamoto
    ‪17 min walk‬
  • Kumamoto Castle
    ‪2 min drive‬
  • Kumamoto (KMJ)
    ‪52 min drive‬

Room options

View all photos for Standard Room

Minibar, in-room safe, desk, laptop workspace

Standard Room

  • 22.5 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Room, 1 King Bed (High Floor)

Minibar, in-room safe, desk, laptop workspace

Room, 1 King Bed (High Floor)

  • 27.1 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Double Bed

Minibar, in-room safe, desk, laptop workspace

Standard Room, 1 Double Bed

  • 22.5 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Premier Room, 2 Single Beds (High Floor)

Room amenity

Premier Room, 2 Single Beds (High Floor)

  • 27.1 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Room, 2 Single Beds (Kumamon Theme)

Minibar, in-room safe, desk, laptop workspace

Room, 2 Single Beds (Kumamon Theme)

  • 27.1 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, 2 Single Beds

Minibar, in-room safe, desk, laptop workspace

Standard Room, 2 Single Beds

  • 27.1 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Suite, 2 Queen Beds

Suite, 2 Queen Beds | Minibar, in-room safe, desk, laptop workspace

Suite, 2 Queen Beds

  • 76.6 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 1 King Bed (High Floor)

Room amenity

Premium Room, 1 King Bed (High Floor)

  • 27.1 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Single Beds (Kumamon Theme)

Minibar, in-room safe, desk, laptop workspace

Room, 2 Single Beds (Kumamon Theme)

  • 27.1 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Standard Room, 2 Single Beds

Minibar, in-room safe, desk, laptop workspace

Standard Room, 2 Single Beds

  • 27.1 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Standard Room (Upgraded)

Minibar, in-room safe, desk, laptop workspace

Standard Room (Upgraded)

  • 27.1 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Premium Room, 2 Single Beds (High Floor)

Room amenity

Premium Room, 2 Single Beds (High Floor)

  • 27.1 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Room, 2 Single Beds (High Floor)

Minibar, in-room safe, desk, laptop workspace

Room, 2 Single Beds (High Floor)

  • 27.1 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Room, 2 Single Beds (High Floor)

Room, 2 Single Beds (High Floor) | Minibar, in-room safe, desk, laptop workspace

Room, 2 Single Beds (High Floor)

  • 27.1 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Room, Multiple Beds (High Floor)

Room, Multiple Beds (High Floor) | Minibar, in-room safe, desk, laptop workspace

Room, Multiple Beds (High Floor)

  • 58.2 sq m
  • Sleeps 4
  • 4 Single Beds

View all photos for Junior Suite, 2 Double Beds

Junior Suite, 2 Double Beds | Minibar, in-room safe, desk, laptop workspace

Junior Suite, 2 Double Beds

  • 49.6 sq m
  • Sleeps 4
  • 2 Double Beds

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About this property

Crowne Plaza ANA Kumamoto New Sky by IHG

Hotel with 2 restaurants, near Kumamoto Castle
This smoke-free hotel features 2 restaurants, a bar/lounge and self parking. Free WiFi in public areas and free train station drop-off are also provided. Additionally, a business centre, conference space and dry cleaning are on-site.
Crowne Plaza ANA Kumamoto New Sky by IHG offers 187 air-conditioned accommodations with minibars and a safe. Televisions come with satellite channels and pay-per-view films. Bathrooms include a combined bath/shower unit with a rainfall showerhead, slippers, designer toiletries and bidets.

This Kumamoto hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Housekeeping is provided on a daily basis.

During your stay at Crowne Plaza ANA Kumamoto New Sky by IHG, you're just a quick walk from Kumamoto Shintoshin Plaza. Enjoy features like free WiFi in public areas and free train station drop-off service, plus 2 restaurants.
  • Free WiFi
  • Enjoy Italian cuisine while dining at Suncielo
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a porter and luggage storage
  • Just a 2-minute drive from Sakura Machi Kumamoto and a few minutes from Kumamoto Castle
  • Free train station drop-off shuttle service
There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. There's an onsite business centre.

A computer station is on site and WiFi is free in public spaces. Multilingual staff, gift shops/newsstands, and laundry facilities are also featured at the business-friendly Crowne Plaza ANA Kumamoto New Sky by IHG. An airport shuttle during limited hours is available for a fee. Parking is available for a fee.

This 4-star Kumamoto hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.
Suncielo – This restaurant specialises in Italian cuisine and serves breakfast, lunch and dinner.
Kohrin – This restaurant specialises in Japanese cuisine and serves lunch and dinner.
Felice – On-site lobby lounge.
Room service (during limited hours) is available.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge) from 6:00 AM to 7:00 PM
  • Free train station drop-off shuttle
  • Parking on site (JPY 1,500 per day)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: JPY 2,800 per person
  • 2 restaurants
  • A bar/lounge

Restaurants on site

  • Felice
  • Kohrin
  • Suncielo

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift
  • Thin carpet in room

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • Pay films
  • TV with satellite channels

Food and drink

  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Electrical adapters
  • Heating
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 2800 per person
  • Airport shuttle fee: JPY 1000 per person (one-way)
  • Self-parking fee: JPY 1500 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

ANA Hotel Kumamoto
ANA Hotel Kumamoto Newsky
ANA Hotel Newsky
ANA Kumamoto
ANA Kumamoto Hotel
ANA Kumamoto Newsky
ANA Newsky
Kumamoto ANA Hotel
Kumamoto Newsky Hotel
Crowne Plaza ANA Kumamoto New Sky Hotel
Crowne Plaza ANA New Sky Hotel
Crowne Plaza ANA Kumamoto New Sky
Crowne Plaza ANA New Sky
Crowne Plaza ANA Kumamoto New Sky
Crowne Plaza ANA Kumamoto New Sky by IHG Hotel
Crowne Plaza ANA Kumamoto New Sky an IHG Hotel
Crowne Plaza ANA Kumamoto New Sky by IHG Kumamoto
Crowne Plaza ANA Kumamoto New Sky by IHG Hotel Kumamoto

Crowne Plaza ANA Kumamoto New Sky by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 440 out of 945 reviews
Rating 8 - Good. 401 out of 945 reviews
Rating 6 - Okay. 71 out of 945 reviews
Rating 4 - Poor. 25 out of 945 reviews
Rating 2 - Terrible. 8 out of 945 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Thomas

Liked: Amenities
O9m
Stayed 2 nights in Nov 2024

10/10 Excellent

Jonathan, Chippenham

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent breakfast, helpful staff and quiet comfortable room.
Stayed 3 nights in Nov 2024

6/10 Okay

Khai Wor, Singapore

Travelled with group
Liked: Staff & service
Basic..
Stayed 1 night in Nov 2024

8/10 Good

Zhen Ming

Stayed 2 nights in Oct 2024

10/10 Excellent

Andy

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very nice and quite place. The staff was super nice and helpful.
Stayed 3 nights in Oct 2024

8/10 Good

John Michael

Stayed 2 nights in Aug 2024

10/10 Excellent

Aiko Lapinski

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Stephanie

Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Berwin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Roughly a 15minutes walk to Kumamoto station. The area around the hotel is generally quiet. Ample of parking space for those driving. Hotel room is clean and staffs are friendly
Stayed 2 nights in Jul 2024

8/10 Good

John Michael

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Kevin

Stayed 2 nights in Apr 2024

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

4/10 Poor

Peter

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
Stayed 1 night in Feb 2024

8/10 Good

Alfred

Liked: Cleanliness, staff & service, property conditions & facilities
is very near to everything
Stayed 1 night in Oct 2023

10/10 Excellent

Carol

Travelled with family
Liked: Amenities, property conditions & facilities
The hotel was located close to the train station and was nice inside.
Stayed 2 nights in Sep 2023

10/10 Excellent

Kenichiro, Tokyo

10/10 Excellent

Matthew

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Good spacious room. Super close to the Shinkansen
Stayed 2 nights in May 2023

10/10 Excellent

osman

Stayed 1 night in Apr 2023

10/10 Excellent

Ricky

Stayed 1 night in Apr 2022

6/10 Okay

Lovell

Travelled with family
Liked: Cleanliness, staff & service
The room was unbearably HOT.
Stayed 2 nights in Dec 2021

10/10 Excellent

Min Young

Stayed 1 night in Dec 2021

4/10 Poor

John

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Too hot to handle
The hotel and rooms are nice. The biggest problem that we had was the temperature. The rooms are not individually temperature controlled so our room was blazing hot. The first night the staff gave us a fan that you filled with ice (which felt like 1930). It was unbearable. The second night we asked the staff to move rooms and they said there were no other rooms available and they agreed that the room was very hot (measured at 78 F); they stated other guests complained it was too cold. We happy said "we will trade them", but they did not laugh. We were given another room which was slightly cooler (74 F) and we slept there our last night. The staff was helpful enough but our experience was miserable. We did not receive any compensation. We also ate dinner at the restaurant and the failed to bring our desserts and coffee with our dinner sets. It was not worth bringing it up to them. They also could not make a Manhattan coctail with a fully stocked bar. If it was not on the exact menu then it was not do-able (common in Japan). If we had not had the temperature problems I would have given this hotel a very good rating but we were exhausted every morning because we would sweat all night.
Stayed 2 nights in Nov 2021

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Solo holiday in Kumamoto
Three night stay in Kumamoto for a quick getaway. Crowne Plaza was easy to check into, drop bags, and head out to site see. Clean and mostly comfortable; the beds in Japan are always to hard. Location is good. One stop away from the JR/Shinkansen station and easy to walk if you want. Also a few stops on the tram away from shopping, restaurants and bars. Considering the low cost per night, would definitely stay again.
Stayed 3 nights in Dec 2020