Hotel with a 24-hour front desk, near Kumamoto Castle
Along with a restaurant, this hotel has self parking and dry cleaning. WiFi in public areas is free. Other amenities include laundry facilities, a 24-hour front desk and a front desk safe.
Mitsui Garden Hotel Kumamoto offers 225 air-conditioned accommodations with a safe and coffee/tea makers. This Kumamoto hotel provides complimentary wired and wireless Internet access.
Bathrooms include a combined bath/shower unit with a deep soaking bath, slippers, toilets with an electronic bidet and hairdryers. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.
Our customers tell us that they can't get enough of the helpful staff at Mitsui Garden Hotel Kumamoto. During your stay, you're just a quick walk from Shinshigai Shotengai. Free WiFi in public areas, a restaurant and breakfast (surcharge) are available.
Free WiFi and wired Internet
Enjoy a bite to eat at the restaurant
Buffet breakfast served daily for a fee
Self-parking available for a fee
Amenities include newspapers, a front desk safe and 3 meeting rooms
Just a 4-minute walk from Shinshigai Shotengai and 4 minutes on foot from Sakura Machi Kumamoto
There's a restaurant on site. WiFi and wired Internet are free in public spaces. There are 3 meeting rooms available. Mitsui Garden Hotel Kumamoto also features a vending machine, laundry facilities, and dry cleaning/laundry services. Parking is available for a fee.
For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10 AM.
Mitsui Garden Hotel Kumamoto has a restaurant on site.
Languages
English, Japanese
Property amenities
Internet
Available in all rooms: Free WiFi and wired internet
Available in some public areas: Free WiFi and wired internet
Parking and transport
Parking on site (JPY 1,200 per night)
Food and drink
Daily buffet breakfast available 6:30 AM to 10 AM for a fee: JPY 1,980 per person
A restaurant
Family friendly
In-room refrigerator
Laundry facilities
Conveniences
24-hour front desk
Laundry facilities
Luggage storage
Newspapers in lobby
Safe at front desk
Vending machine
Guest services
Dry cleaning/laundry service
Housekeeping (daily)
Business services
3 meeting rooms
Accessibility
Lift
Room amenities
Bedroom
Bedsheets provided
Blackout drapes
Bathroom
Children's slippers
Deep soaking bathtub
Hair dryer
Private bathroom
Shower/bathtub combination
Slippers
Toilet with electronic bidet
Towels provided
Entertainment
Cable/satellite channels
Food and drink
Coffee/tea maker
Refrigerator
More
Air conditioning
Desk
Iron/ironing board on request
Phone
Safe
Policies
Check-in
Check-in start time: 3:00 PM; check-in end time: 1:00 AM
Contactless check-in and check-out are available
Minimum check-in age - 18
Check-out
Check-out before 11 AM
Contactless check-out
Special check-in instructions
Front desk staff will greet guests on arrival
Access methods
Staffed front desk
Pets
No pets allowed
Children and extra beds
Children are welcome.
Rollaway/extra beds are not available.
Payment types at the property
Important information
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Fee for buffet breakfast: from approximately JPY 1980 per person
Self-parking fee: JPY 1200 per night
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.
We should mention
As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Property is also known as
Mitsui Garden Hotel Kumamoto
Mitsui Garden Kumamoto
Mitsui Kumamoto Kumamoto
Mitsui Garden Hotel Kumamoto Hotel
Mitsui Garden Hotel Kumamoto Kumamoto
Mitsui Garden Hotel Kumamoto Hotel Kumamoto
Mitsui Garden Hotel Kumamoto Reviews
Reviews
8.4
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Super convenient location next to the Sakuramachi bus stop from the airport bus line. It is also a 5min walk to the red and blue line bus and shopping arcade with lots of shopping and restaurants.
The staff was really helpful in arranging extra days for me to stay (since I was there during the typhoon).
Stayed in the Kumamoto room which was really cute! Maybe if they gave a couple themed Kumamoto cookies it would have been perfect.
Would stay again.
Kimberly
Stayed 1 night in Aug 2024
6/10 Okay
Karen
Travelled with family
4 Jul 2024
Liked: Cleanliness, staff & service
Kumamon Details
Booked the Kumamon themed room. Thought it would be a bit more better detailed to charge extra. The room detail on bed and table were nice. The Kumamon mug cups were nice too. But the bathroom was lacking in detail other than the shower curtain, that felt lazy. Maybe put more Kumamon details in the bathroom area and entry way. The twin room with extra bed also felt small. Very low to the ground and uncomfortable.
This was a launching point to visit Takachiho Gorge abs Mt Aso. So thankfully we were out most of the time. If u are travelling as a couple, pls do not book the Standard Double room. The savings is NOT worth it. Better go for the Standard Twin. It was so crammed without even a side table and a lamp fixed on the headboard which your head would have a little accident with if 2 pax slept on the bed.
I think the location is ok. It’s close to some of the major attractions and shopping belts, but I would prefer to be either closer to the Kumamoto station as there are more shopping there is that is your thing. Otherwise it’s a short tram ride there from your hotel. But it’s the size that made me drop my rating for this. Should not market the room for 2 pax. Apparently there is parking onsite, but as u was driving a SUV, there is not enough headroom to get in. So I had a discounted off site parking which was about 10mins walk away and next to a mall with a bus interchange.
Peter
Stayed 2 nights in May 2024
8/10 Good
Anthony
28 Apr 2024
Liked: Cleanliness, staff & service
Room size was typical. Good for one person but pushing it for two people.
Toiletries were slightly dated and showing age.
It's a nice and clean hotel in heart of Kumamoto. Just few minutes walk to the castle and some nearby attractions. Staff was extremely friendly and helpful through check-in & check-out. Hotel is very clean & tidy all around. Rooms are not spacious but similar to any hotel in main cities in Japan, it's reasonable.
Hotel room is clean, good wifi, spacious with amentities available for pick up at level 1 lobby. 3 tram stop away from kumamoto station and near shopping walking street with wide range of food choices.
Good: Close to food shops. Easy checkin with english speaking receptionist. Decent choice of breakfast options. Lots of covid awareness. Eg gloves and barriers when eating breakfast. Liquid cleaner in room. Bad: small room. No place to store luggage in room. No small hand towels.
It was overall a good experience. The staff were friendly and the rooms lived up to standard. It was clean and tidy when I checked in. I just wished that there’s a button to activate the ventilation fan in the bathroom. It got incredibly steamy when I took shower at night, which made it hard to breathe. The air-conditioner was also limited to heating only. I need an air conditioner to sleep well but the staff told me that it wasn't available during particular seasons. One last thing to note is that the walls are quite thin. I was able to hear conversations from other rooms and it was considerably noisy in the morning when the cleaners were vacuuming the carpet. I’d stay here again for the price point that this hotel offers.
The hotel staff were kind and helpful. The housekeeping staff kept our room tidy and they were kind when we saw them in the hallway. The parking attendants were attentive and friendly.
The hotel is located within walking distance to Kumamoto Castle, Sakura Machi Mall, and many restaurants. The hotel location also allows easy access to nearby streets when driving to other tourist destinations.