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REF Kumamoto by VESSEL HOTELS

4.0 star property

Choose dates to view prices

Photo gallery for REF Kumamoto by VESSEL HOTELS

Public bath
Public bath
Children’s area
Public bath
Property entrance

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Air conditioning
  • 24/7 front desk
  • Breakfast available
  • Laundry
  • Free WiFi

Explore the area

Map
7-2 Shinshigai, Chuo-ku, Kumamoto, Kumamoto, 860-0803
  • Sakura Machi Kumamoto
    ‪2 min walk‬
  • Kumamoto Castle
    ‪14 min walk‬
  • Kumamoto Station Tourist Information Center
    ‪2 min drive‬
  • Kumamoto (KMJ)
    ‪53 min drive‬

Room options

View all photos for Single Room with shower booth,Non-smoking

Single Room with shower booth,Non-smoking | Laptop workspace, blackout curtains, iron/ironing board, free WiFi

Single Room with shower booth,Non-smoking

  • 13.8 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room, Non Smoking

Standard Twin Room, Non Smoking | Laptop workspace, blackout curtains, iron/ironing board, free WiFi

Standard Twin Room, Non Smoking

  • 16.8 sq m
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Moderate Twin Room, Non-smoking

Moderate Twin Room, Non-smoking | Laptop workspace, blackout curtains, iron/ironing board, free WiFi

Moderate Twin Room, Non-smoking

  • 19.8 sq m
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Standard Double Room

Laptop workspace, blackout curtains, iron/ironing board, free WiFi

Standard Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Single Room with Shower

Laptop workspace, blackout curtains, iron/ironing board, free WiFi

Single Room with Shower

  • Sleeps 2
  • 1 Double Bed

View all photos for Premium Room

Laptop workspace, blackout curtains, iron/ironing board, free WiFi

Premium Room

  • Sleeps 3
  • 2 Double Beds and 1 Single Futon

View all photos for Moderate Twin Room

Laptop workspace, blackout curtains, iron/ironing board, free WiFi

Moderate Twin Room

  • Sleeps 3
  • 1 Single Sofa Bed and 2 Single Beds OR 2 Single Beds

View all photos for Standard Twin Room

Laptop workspace, blackout curtains, iron/ironing board, free WiFi

Standard Twin Room

  • Sleeps 2
  • 2 Double Beds

View all photos for ROH Non-smoking

Laptop workspace, blackout curtains, iron/ironing board, free WiFi

ROH Non-smoking

  • Sleeps 2
  • 1 Double Bed

View all photos for Accessible Single Room Non Smoking

Laptop workspace, blackout curtains, iron/ironing board, free WiFi

Accessible Single Room Non Smoking

  • Sleeps 2
  • 1 Single Bed

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About this property

REF Kumamoto by VESSEL HOTELS

Hotel with a 24-hour front desk, steps from Sakura Machi Kumamoto
A restaurant, a microwave in a common area and laundry facilities are available at this hotel. WiFi in public areas is free. Additionally, a 24-hour front desk, multilingual staff assistance and a vending machine are on-site.
REF Kumamoto by VESSEL HOTELS offers 229 accommodations with complimentary slippers and a hairdryer. 32-inch flat-screen televisions come with digital channels.

Bathrooms include bidets, complimentary toiletries and toothbrushes and toothpaste. Guests can surf the web using the complimentary wired and wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). In-room massages and an iron/ironing board can be requested.

Public bath/onsen services include an indoor public bath. This service features separate men's and women's areas.
During your stay at REF Kumamoto by VESSEL HOTELS, you're just a quick walk from Sakura Machi Kumamoto. Free WiFi in public areas, a restaurant and breakfast (surcharge) are available.
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Enjoy a bite to eat at the restaurant
  • Buffet breakfast served daily for a fee
  • Amenities include laundry facilities, multilingual staff and a lift
  • Steps from Sakura Machi Kumamoto and Shinshigai Shotengai
There's a restaurant on site. Public spaces have free WiFi. A vending machine, multilingual staff, and laundry facilities are also featured at REF Kumamoto by VESSEL HOTELS.

Smoking is allowed in designated areas at this 4-star Kumamoto hotel.

For a fee, guests can enjoy a buffet breakfast daily from 6:00 AM to 9:30 AM.
REF Kumamoto by VESSEL HOTELS has a restaurant on site.

Languages

Chinese (Mandarin), English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Offsite parking available (JPY 1,300 per night)
  • Limited on-site parking

Food and drink

  • Daily buffet breakfast available 6:00 AM to 9:30 AM for a fee: JPY 1,800 for adults and JPY 900 for children
  • A restaurant

Family friendly

  • Baby toys
  • Children's games
  • Children's toys
  • Laundry facilities
  • Stroller

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Multilingual staff

Spa

  • In-room massages
  • Public indoor bath (no minerals)
  • Public outdoor bath (no minerals)
  • Separate men/women areas in public bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift (90 centimetre wide door)
  • Magnifying mirror
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchairs on site

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with digital channels

Food and drink

  • Electric kettle

More

  • Air conditioning (climate-controlled)
  • Electrical adapters
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Breakfast is not included in the Breakfast Included rate for children ages 6-18. Breakfast is available on site for the listed surcharge.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 1800 for adults and from JPY 900 for children
  • Nearby parking fee: JPY 1300 per night (787 ft away)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve rollaway/extra beds
This property accepts credit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
This property requires advance notice of the age and number of children staying at the property.
Property Registration Number 指令(生衛)第184号

We should mention

  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Guests with tattoos are not able to use the on-site public bathing facilities.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

REF Kumamoto by VESSEL HOTELS Hotel
REF Kumamoto by VESSEL HOTELS Kumamoto
REF Kumamoto by VESSEL HOTELS Hotel Kumamoto

REF Kumamoto by VESSEL HOTELS Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 314 out of 443 reviews
Rating 8 - Good. 97 out of 443 reviews
Rating 6 - Okay. 26 out of 443 reviews
Rating 4 - Poor. 6 out of 443 reviews
Rating 2 - Terrible. 0 out of 443 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

AbRahman, Woodlands

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel staff
Stayed 2 nights in Dec 2024

8/10 Good

JIN MING

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Best location for dinning
Stayed 2 nights in Nov 2024

10/10 Excellent

Leong Yin

Stayed 1 night in Nov 2024

10/10 Excellent

Horng-Jeng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2024

10/10 Excellent

NORIKO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable nice hotel
The location is very good.The room was cozy and clean. The strong point is public bass.
Stayed 1 night in Oct 2024

10/10 Excellent

LIOR

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really good hotel with amazing spa
Stayed 1 night in Oct 2024

10/10 Excellent

HANSUNG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

6/10 Okay

Kang Yen

Stayed 1 night in Sep 2024

10/10 Excellent

KATSUYA

Travelled with family
Liked: Amenities
Stayed 1 night in Aug 2024

8/10 Good

Hikaru

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

MARIKO

Stayed 1 night in Aug 2024

10/10 Excellent

Chieh-Huan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Wan Ho

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

KANA MARIA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2024

10/10 Excellent

KEI

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

10/10 Excellent

CHIUNGWEN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
交通方便，服務親切
這次幫70歲的媽媽阿姨，安排了11天的北九州之旅，從阿蘇；由布院；別府；長崎，最後回到熊本，這家飯店有絕佳的位置，從櫻町巴士總站走出來，可以輕鬆的看到這間飯店，走路只要5分鐘，在新市街裡，旁邊就是7-11，一秒就能血拼吃飯，房間很乾凈，浴場非常讚，推薦大家。
Stayed 3 nights in Jun 2024

6/10 Okay

Momoko

Liked: Staff & service, property conditions & facilities
Stayed 3 nights in Jun 2024

10/10 Excellent

Buu Hoan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2024

10/10 Excellent

MIYOUNG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

10/10 Excellent

CHING CHIEN

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

MinJung

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location (It was convenient as there are many restaurants nearby.) clean room, kind staffs,nice spa. Everything was good. Thank you.
Stayed 1 night in May 2024

10/10 Excellent

takano

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

Scott, KAILUA KONA

Liked: Staff & service, amenities, property conditions & facilities
Nice hotel. Great location
Stayed 4 nights in Apr 2024