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Altinsaray Hotel

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Photo gallery for Altinsaray Hotel

Front of property – evening/night
Minibar, in-room safe, desk, free WiFi
Outdoor pool, open 10:00 AM to 6:30 PM, pool loungers
Terrace/patio
Economy Room | Balcony

Reviews

7.4 out of 10
Good

Popular amenities

  • Bar
  • Spa
  • Room service
  • 24/7 front desk
  • Pool
  • Housekeeping

Explore the area

Map
Yilanci Burnu Mevkii, Kusadasi, 09400
  • Dilek Milli Parki
    ‪19 min walk‬
  • Ladies Beach
    ‪2 min drive‬
  • Kusadasi Marina
    ‪5 min drive‬
  • Izmir (ADB-Adnan Menderes)
    ‪70 min drive‬

Room options

View all photos for Standard Double or Twin Room, Sea View

Standard Double or Twin Room, Sea View | Minibar, in-room safe, desk, free WiFi

Standard Double or Twin Room, Sea View

  • Sea view
  • 24 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Standard Triple Room

Minibar, in-room safe, desk, free WiFi

Standard Triple Room

  • City view
  • 22 sq m
  • Sleeps 4
  • 3 Single Beds

View all photos for Economy Room

Minibar, in-room safe, desk, free WiFi

Economy Room

  • Sleeps 2
  • 2 Large Single Beds

View all photos for Standard Double or Twin Room

Standard Double or Twin Room | Minibar, in-room safe, desk, free WiFi

Standard Double or Twin Room

  • City view
  • Sleeps 2
  • 2 Large Single Beds

Similar properties

Front of property

Rodina Suites

  • Free WiFi
  • Air conditioning
  • Laundry
  • Housekeeping
4.7 out of 5, Exceptional, (30)
The price is €135
for 1 room
includes taxes & fees
17 May - 18 May
Rodina Suites

About this property

Altinsaray Hotel

Beach fun in outdoor pool, near Ladies Beach
At Altinsaray Hotel, spend the day relaxing on the nearby beach or pampering yourself at the hotel's full-service spa.
Altinsaray Hotel offers 45 air-conditioned accommodations with minibars and a safe. LCD televisions come with satellite channels. Bathrooms include a shower, slippers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

An outdoor pool and a children's pool are on site. Other recreational amenities include a steam room.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include deep-tissue massages, hot stone massages, facials and body wraps. The spa is equipped with Turkish bath/hammam. The spa is open daily.
During your stay at Altinsaray Hotel, you're just a quick walk from Ataturk Hill. Free breakfast, free WiFi in public areas and free self-parking are available.
  • Free self-service breakfast served daily
  • Free WiFi
  • Free self-parking
  • Drinking and dining options include a coffee shop, a restaurant, a poolside bar and a bar/lounge
  • Take a swim in the outdoor pool
  • Indulge with hot stone massages, body scrubs or body treatments at the spa
  • Services include a concierge, tour or ticket assistance and luggage storage
  • On-site recreation includes a steam room
  • Just a 2-minute drive from Ladies Beach and 12 minutes from Aqua Fantasy Aquapark
  • Airport, beach and local-area shuttle service available for a fee
You'll be playing in the surf in no time with a ride on the hotel's beach shuttle (surcharge). Pamper yourself with a treatment at the full-service spa and enjoy amenities at Altinsaray Hotel such as an outdoor pool and a children's pool.

Free breakfast is served daily. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi. This beach hotel also offers a steam room, a garden and a terrace. Free self parking is available.

Smoking is allowed in designated areas at this Kuşadası hotel.

Guests are served a free self-service breakfast daily from 7:30 AM to 10 AM.
On-site venue – buffet restaurant.
Room service (during limited hours) is available.

Languages

English, French, Italian, Romanian, Russian, Turkish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle at scheduled times and on request for a surcharge
  • Area shuttle (surcharge)
  • Beach shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Free self-serve breakfast available daily 7:30 AM to 10 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Things to do

  • Children's pool
  • Full-service spa
  • Outdoor pool
  • Steam room

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Direct access to the beach
  • Garden
  • Pool loungers
  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Spa open daily
  • Turkish bath

Accessibility

  • No lift

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: noon
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Renovations and closures

The property is closed between 13 October and 1 April.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Altinsaray Hotel

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 15.0 per day.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 45 per vehicle (one-way)
  • Rollaway bed fee: EUR 15.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Altinsaray Hotel offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.
Property Registration Number 2022-09-0428

We should mention

  • The seasonal pool will open in April and close in September.
  • Pool access available from 10:00 AM to 6:30 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Altinsaray Hotel Kusadasi
Altinsaray Kusadasi
Altinsaray
Altinsaray Hotel Hotel
Altinsaray Hotel Kusadasi
Altinsaray Hotel Hotel Kusadasi

Altinsaray Hotel Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 27 out of 91 reviews
Rating 8 - Good. 27 out of 91 reviews
Rating 6 - Okay. 20 out of 91 reviews
Rating 4 - Poor. 9 out of 91 reviews
Rating 2 - Terrible. 8 out of 91 reviews

7.2/10

Cleanliness

7.6/10

Staff & service

7.0/10

Amenities

7.2/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Natalie, NEW YORK

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was sleeping there in my room as a baby! Everything is PERFECT!
Stayed 1 night in Sep 2024

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

10/10 Excellent

Janet

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Building was very charming and historical. Beautiful pool area to lounge at. Front desk staff was helpful and friendly. Breakfast was great. Lots of choices and ate out on the patio.
Stayed 1 night in Oct 2023

10/10 Excellent

cetin

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and excellent
Stayed 3 nights in Jul 2023

2/10 Terrible

Mubashir

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
As a traveler, It is the worst hotel we ever stayed. The staff is very rude. And the rooms. Don't expect anything there. It was very dirty and smelly. There was no bed sheets. No hot water for shower. The hotel condition very bad and ugly. We booked room for 2 nights. After first night we check out and asked for refund. First hotel never picked up call. After 1 months waiting they said they will not give refund for 2nd night. Don't ever book this even by mistake
Stayed 2 nights in Sep 2022

6/10 Okay

Meliha, Elk Grove

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Very old traditional hotel. Plumbing in this hotel is disaster. Leaks in the shower, and around toilet. Breakfast is included and it is buffet. If you arrive early you will have nice breakfast if you arrive late not so good. They don’t refill their serving plates. What ever they serve that’s it. We had dinner which is buffet also. It is 100 Turkish lira per person. Waiter refuse the card, he was very rude and asked for cash only. He just put the cash in his packet. Hotel across of street has live music every night until 1 am. You will hear it like it is in your room. The only good thing is location. We walked a lot so it took 20 minutes to the carsi and some very nice beaches. I hope this was helpful 🙏
Stayed 5 nights in Aug 2022

6/10 Okay

Tuba

Disliked: Cleanliness, amenities, property conditions & facilities
Only that is likable is the distance view of the architecture from far away, from a distance. Once you get close and near to the building, you will be disappointed by the condition and malfunctioning of the doors of the rooms. Many doors to the rooms do not close or even open when you need to open. I was able to stay a very long time before the Expedia reservation. Only reason I chose to stay here was due to a mutual contact with the manager of the hotel. He is personable, social, and friendly. Beds are new and comfortable. Unfortunately, cleaning was extremely disappointing. Despite returning to stay in the same room days later, the dead fly was still stuck on the wall. It is disgusting and unbelievable housekeeping was not able to remove it from the wall. It was visible unless she was blind! What is more is, it is actually right above the head space of the bed. I stayed at several different rooms. Once, there was a used face mask forgotten hanging from the mirror of the make up desk. 2 of the rooms had a dripping AC unit from above where you could not get outside or open your balcony door. The dirty water was spraying with the wind so you could not sit or dry your towels on the balcony. Major renovation and repairs are needed urgently. Otherwise, the staff members are all very kind and nice. Except, the guy called Baris. He is negative and intending puns all the time. You can feel his negative energy even if when he is smiling. I tried to avoid him as much as I could
Stayed 1 night in Sep 2021

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It would be a nice improvement to have window screens to allow fresh air at night without mosquitos getting in.
Stayed 1 night in Jul 2021

8/10 Good

Rachael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and cheap but the rooms need updating
Stayed 10 nights in Jun 2019

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service
The room is too small, too old. airconditionor didn't work properly.
Stayed 1 night in Sep 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is great. Nice views The check inn was so easy. The only issue us that the beds squeak too much when you move at night. LOL
Stayed 1 night in Aug 2019

8/10 Good

Vicky, England

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel we needed a base for our 4 day break in kusadasi as we planned on doing some sightseeing in the area. Really pleasantly surprised the hotel was lovely and spotlessly clean. It had a super swimming pool and the choices at breakfast were great...never ate in the evenings but the food smelled delicious. The bedrooms were basic but had a wardrobe,fridge and sage and the bathroom was obviously new with a powerful, hot shower. Would definitely stay here again....loved it!!!
Stayed 3 nights in Aug 2019

4/10 Poor

Muhammet Riza

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Dinner caused diarrhea

Pros: - Polite and helpful staff - Great view (it was sea-view room) Cons: - Although it was half board, dinner was fixed menu (soup, salad, main dish and dessert) - Dinner caused diarrhea which made me rest for two days in the room - Bed linen was smelly - Wifi was quite weak - Walls are so thin that you think the people in neighboring rooms talk in your room
Stayed 5 nights in May 2019

8/10 Good

Imad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice

The reception staff are the face of the hotel, I experienced their extreme nice behavior, morning there are 2 girls , a young lady who could speak English (Gonca) and younger one who tries her best , and the gentleman at the night shift , all nice , add to that the manager , amazingly helpful, I forgot my car light on , they tried to understand to whom the car , I was there and I heard my car brand. I wanted to go somewhere the next day, the manager and the receptionist tried to help asking on the phone to reach my destination without westing my time. The positive energy in this hotel made even the guests pleasant, I had an operation with my leg , the moment I stepped in there was a guest helped me with the suitcase , I was not yet arrived the main door 😁. The breakfast area on the balcony with a breath taking view to the sea and the pleasant green trees. Cons: The mosquito net , not there unfortunately, although there were no mosquito at all yet, but it would be safer for later, I suggested to the night shift receptionist, he promised to pass the word to the manager, hopefully they will have them as soon as they can.
Stayed 2 nights in May 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I was expecting a sea view room, and received a partial sea view room, at a very noisy location near the street. Also coffee was not great, so I just had hot chocolate and tea.Entrance was very chilly (recommend that you put thick curtains at the door to keep cold air out of the reception, and install a heater. Very nice service from the man who took out bags up to the room and prepared our omelet.
Stayed 1 night in Apr 2019

6/10 Okay

Susan

The Altin Saray was a bit too quite for us. The rooms were quite small but were clean and nice in appearance, ours had a four post bed. The bathroom was not so good with black mold in the shower a broken hose and a clogged up shower head. The view from our room was lovely but the balcony was so small two people could not sit on it comfortably. The staff were very friendly . The pool area was very nice.It is a Traditional Turkish hotel so if you are not keen on Turkish food this is not for you.
Stayed 13 nights in Sep 2018

10/10 Excellent

Alida, New Jersey USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel itself is unique e beautiful,service excellent,staff exquisite e lovely.Hotel has great location,5 minutes walk from the city center on one side and 10 minutes walk from Ladies Beach on the other side.Excellent food and very affordable prices.I would highly recommend this Hotel to anybody who wants to go to Turkey for vacation.
Stayed 6 nights in Sep 2018

4/10 Poor

m

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Basic hotel

Staff were pleasant, however that’s the only positive. Rooms were dated with awful showers. Food wasn’t nice. Location was good
Stayed 5 nights in Aug 2018

4/10 Poor

m

Disliked: Property conditions & facilities

Very basic 2* hotel - Read review

I booked this hotel for myself, my wife and 2 young children, the location is great but on a hill. I was given a ground floor room with loose electrical cables 40cm from the ground, I reported this to reception but they took no action so I had to cover this myself as it was very dangerous for my kids. The bathroom door was also faulty and wouldn't shut, it took 5 days for maintenance to come out and fix. I came back to the hotel one evening to find the cleaner had left our balcony door wide open, being on the ground floor anyone could have entered and stole our valuables. Breakfast is awful, they serve the same honey/jam is the same bowl every single day and you just know its the same honey/jam all week. Not to mention being over charged on check out. As for wifi, there is no wifi in the rooms only in communal areas. Other than that, the reception team were friendly.
Stayed 2 nights in Aug 2018

8/10 Good

Leonarda

Man kann sich immer verbessern
Stayed 1 night in Sep 2024

8/10 Good

Savas

Otelin konumu , havuzu ve kahvaltısı gayet güzeldi . Ancak odalar çok eskiydi ve temizlik iyi değildi . Özellikle camlar kirliydi . Banyosu temiz ve kullanışlı idi . Oda kapısı çok eski be güvenli değildi . Bunkonumda ve başarılı bir mimariye sahip olan bu otel ve müşteriler daha iyi odaları hakediyor . Umarım en kısa zamanda yenilerler
Stayed 1 night in Sep 2024

6/10 Okay

Verified traveller

Liked: Property conditions & facilities
Disliked: Cleanliness
Stayed 2 nights in Aug 2024

10/10 Excellent

Gönül

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Meine Kinder waren sehr glücklich… haben sich gefühlt wie zu Hause… Danke çok teşekkür ederiz
Stayed 5 nights in Aug 2024

8/10 Good

Zeynep

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Apr 2024

6/10 Okay

önder

Travelled with family, Travelled with group
Liked: Cleanliness, room comfort
Disliked: Staff & service
Yemek saatleri dışında bir çay servisi dahi olmayan bir yer. Otel de yeterli miktarda görevli yok. Akşam veranda da otururken parasını verseniz dahi bir tabak meyve yiyemiyorsunuz.. odalarda ki klimalar çok eski. Temizlik genel olarak yeterli.
Stayed 1 night in Jul 2024