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Hotel 21

3.0 star property

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Photo gallery for Hotel 21

Interior detail
Exterior
Mountain view
Premium bedding, down duvets, minibar, desk
Reception

Reviews

8.4 out of 10
Very good

Popular amenities

  • Breakfast available
  • 24/7 front desk
  • Laundry
  • Housekeeping
  • Parking included
  • Air conditioning

Explore the area

Map
Wakatake-cho 7-10, Kusatsu, Shiga, 525-0031
  • Kusatsujuku Honjin
    ‪14 min walk‬
  • Aeon Mall Kusatsu
    ‪7 min drive‬
  • Lake Biwa Museum
    ‪9 min drive‬

Room options

View all photos for Economy Double Room, Non Smoking

36-inch flat-screen TV with digital channels, TV, Netflix

Economy Double Room, Non Smoking

  • 20 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Single Sofa Bed

View all photos for Standard Twin Room, Smoking

Premium bedding, down duvets, minibar, desk

Standard Twin Room, Smoking

  • 30 sq m
  • City view
  • Sleeps 5
  • 2 Double Beds and 1 Single Sofa Bed

View all photos for Standard Twin Room, Non Smoking

Premium bedding, down duvets, minibar, desk

Standard Twin Room, Non Smoking

  • 30 sq m
  • City view
  • Sleeps 5
  • 2 Double Beds and 1 Single Sofa Bed

View all photos for Economy Double Room, Smoking

36-inch flat-screen TV with digital channels, TV, Netflix

Economy Double Room, Smoking

  • 20 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Single Sofa Bed

View all photos for Standard Double Room, Non Smoking

Premium bedding, down duvets, minibar, desk

Standard Double Room, Non Smoking

  • 18 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Double Room, Smoking

Premium bedding, down duvets, minibar, desk

Standard Double Room, Smoking

  • 18 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

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  • Free WiFi
  • Air conditioning
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The price is €59
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includes taxes & fees
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About this property

Hotel 21

Hotel with free parking, in the vicinity of Lake Biwa Museum
A restaurant, a coffee shop/cafe and a microwave in a common area are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, free use of bicycles, dry cleaning and laundry facilities are on-site.
Hotel 21 offers 37 accommodations with minibars and complimentary slippers. Rooms open to lanais. Beds feature down duvets and premium bedding. 36-inch flat-screen televisions come with digital channels, pay-per-view films and Netflix. Bathrooms include a combined bath/shower unit, toilets with an electronic bidet, complimentary toiletries and hairdryers.

Guests can surf the web using the complimentary wired and wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks, desk chairs and telephones. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include complimentary bicycles.

The recreational activities listed below are available either on-site or nearby; fees may apply.

During your stay at Hotel 21, you'll be close to Lake Biwa Museum. Enjoy features like free WiFi in public areas and free self-parking, plus a restaurant.
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)) and wired Internet
  • Free self-parking, extended parking and Motorhome/coach/lorry parking
  • Dining options include a coffee shop and a restaurant
  • Full breakfast served daily for a fee
  • Amenities include newspapers, laundry facilities and a lift
  • On-site recreation includes complimentary bicycles
  • 9 minutes by car from Lake Biwa Museum and 11 minutes from Biwako Hall
Along with a restaurant, there's a coffee shop/cafe on site. Public spaces have free WiFi and wired Internet. Hotel 21 also features a vending machine, a garden, and laundry facilities. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 3-star Kusatsu hotel.

For a fee, guests can enjoy a full breakfast daily from 7 AM to 8:30 AM.
Hotel 21 has a restaurant on site.

Languages

Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free uncovered self parking on site
  • Free uncovered extended parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site parking

Food and drink

  • Daily full breakfast available 7 AM to 8:30 AM for a fee: JPY 950 per person
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Free bicycle rentals

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Shared microwave
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Outdoors

  • Garden

Accessibility

  • Lift

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Toilet with electronic bidet
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 36-inch flat-screen TV with digital channels
  • Hulu
  • Netflix
  • Pay films
  • Streaming services

Food and drink

  • Electric kettle
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 9 AM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 6 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately JPY 950 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 2 children aged 6 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

HOTEL 21 Kusatsu
21 Kusatsu
Hotel 21 Hotel
Hotel 21 Kusatsu
Hotel 21 Hotel Kusatsu

Hotel 21 Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 30 out of 74 reviews
Rating 8 - Good. 31 out of 74 reviews
Rating 6 - Okay. 10 out of 74 reviews
Rating 4 - Poor. 3 out of 74 reviews
Rating 2 - Terrible. 0 out of 74 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Hironori

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient transportation, clean roon
Stayed 3 nights in Mar 2024

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Big, clean, new washrooms and free parking near station.
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good sized room for 3 people, though we didn't realise one bed would be smaller than the others. It was not a problem though. Bathroom needed a little extra cleaning and the shower curtain probably needed replacing if you looked close enough. Reception kindly let us leave our bags after checkout so we could get lunch before leaving Kusatsu.
Stayed 2 nights in Apr 2019

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort

8/10 Good

真一

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

Verified traveller

Business traveller
浴室カーテンの臭いが生乾き臭で不快でした。 それ以外は満足です。
Stayed 2 nights in Jul 2024

10/10 Excellent

Dokyung

Stayed 1 night in May 2024

6/10 Okay

JIN

Stayed 1 night in May 2024

6/10 Okay

WADA

Business traveller
Disliked: Cleanliness
Stayed 1 night in Mar 2024

6/10 Okay

KAZUHITO

ゆったり過ごすには申し分なし。
建物は新築ではありませんが、バス・トイレは改築されて清潔です。部屋の広さは申し分なく、ゆったり過ごせました。
Stayed 1 night in Dec 2023

8/10 Good

ケンイチ

Stayed 1 night in Oct 2023

8/10 Good

Kazuhito

Liked: Cleanliness, staff & service, property conditions & facilities
部屋が広い
Stayed 1 night in Sep 2023

6/10 Okay

ひとみ

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2023

10/10 Excellent

YUKO

Business traveller
Liked: Cleanliness, staff & service
トイレのタンクの水がポトンポトン落ちて気になって寝れなかった。トイレのドアを閉めたら気にならなかったです。
Stayed 2 nights in Sep 2023

8/10 Good

HIDETAKA

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

8/10 Good

Akinori

Stayed 1 night in Jun 2023

8/10 Good

Keiji

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

8/10 Good

Kazuhito

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
草津駅に近く、交通の便が良い。 バスルームの鏡にはくもり止めを塗っていてほしかった。
Stayed 1 night in Dec 2022

10/10 Excellent

SATOSHI

Stayed 1 night in Jul 2022

10/10 Excellent

Shunya

Stayed 1 night in May 2022

8/10 Good

Hiroki

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
快適に滞在できました
駅から少し離れていますが、静かな環境です。 部屋は広く快適でした。Wifi環境も良好でした。 朝食はバイキングでなくセットメニューですが必要十分な量でした。 駅近隣のチェーンホテルより高額ですが、部屋の広さを考えれば納得できます。
Stayed 3 nights in Dec 2021

10/10 Excellent

MAYUMI

Stayed 1 night in Apr 2021

4/10 Poor

Verified traveller

Stayed 1 night in Jan 2021

8/10 Good

SATOSHI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2020

10/10 Excellent

あどちゃん, 新潟

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
スタッフの皆さんが親切でした。禁煙希望から喫煙室になってしまったのですが、空気清浄機や清浄スプレーを用意してくれました。匂いはどうしても取れなかったですが、対応が良かったので、まずまず良かったです。部屋は古いなりに清潔感ありでよかったです。朝食も美味しく、ボリュームもありました。働きに来てる方が利用してるようで、近い部屋から大きな声や音も聞こえずよかったです。枕が高いのがわたしには合わなくて残念。2種類くらいあるといいかな。あと、美顔器の貸し出しはとても良かったです。感染対策も出来ていました。とにかく落ち着いて過ごせるホテルでした。駐車場も敷地内無料はいいですね。機会があればまた利用したいです。
Stayed 1 night in Dec 2020