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Hyatt House Niseko

3.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hyatt House Niseko

Reception
Property grounds
Apartment, 2 Bedrooms | Private kitchen | Fridge, microwave, oven, stovetop
40-inch LED TV with digital channels, TV, DVD player
Fridge, microwave, oven, stovetop

Reviews

9.6 out of 10

Exceptional

Popular amenities

  • Bar
  • Gym
  • Parking available
  • Breakfast available
  • Kitchen
  • Laundry

Explore the area

Map
190-4, Aza Yamada, Abuta Gun, Hirafu Village, Kutchan, Hokkaido, 044-0081
  • Niseko Mountain Resort Grand Hirafu
    3 min walk
  • Noasc
    3 min drive
  • Wild Bill's
    2 min walk
  • Kutchan Station
    8 min drive

Room options

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Room

Chatrium Niseko

Kitchen
Parking included
Free WiFi
Restaurant
4.6 out of 5, Wonderful, (126)
The price is €1,220
for 1 night
includes taxes & fees
5 Jan - 6 Jan
Chatrium Niseko

About this property

Hyatt House Niseko

Ski resort with a free shuttle to the slopes
Jump on the free ski shuttle for a day on the slopes before returning to Hyatt House Niseko for a meal at the restaurant and a drink at the bar/lounge. Additional amenities include ski storage and a 24-hour fitness centre. Weekly housekeeping is available.
Hyatt House Niseko offers 63 accommodations with DVD players and espresso makers. 40-inch LED televisions come with digital channels. Accommodation at this 3-star resort has kitchens with fridges, stovetops, microwaves and kitchenware and utensils. Bathrooms include a shower with a hydromassage showerhead, slippers, bidets and complimentary toiletries.

This Kutchan resort provides complimentary wireless Internet access. Business-friendly amenities include safes and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and rice cookers. Housekeeping is provided on a weekly basis.

Recreational amenities at the resort include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

During your stay at Hyatt House Niseko, you're just a quick walk from Niseko Mountain Resort Grand Hirafu. Features include free train station drop-off service, plus a restaurant and a 24-hour gym.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • WiFi in some public areas for a fee
  • Self-parking available for a fee
  • Services include a concierge, tour or ticket assistance and luggage storage
  • On-site recreation includes a 24-hour gym and ski equipment rentals
  • Just a 3-minute walk from Niseko Mountain Resort Grand Hirafu and a 3-minute drive from Niseko-Shakotan-Otarukaigan Quasi-National Park
  • Free train station drop-off and ski shuttle service
For a free ride to the slopes, hop on the mountain resort's complimentary ski shuttle. Hyatt House Niseko helps provide the perfect winter holiday with ski storage and ski equipment rentals. At the end of the day, order après-ski drinks at the resort's bar.

Along with a restaurant, there's a snack bar/deli on site. A computer station is on site and WiFi is available in public spaces for a fee. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3-star Kutchan resort is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 7:00 AM to 10:00 AM.
H Restaurant + Bar – This bistro serves breakfast, dinner and light fare. Guests can enjoy drinks at the bar. Happy hour is offered.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: WiFi (surcharge)

Parking and transport

  • Height restrictions apply for on-site parking
  • Free train station drop-off shuttle
  • Free ski shuttle
  • Parking on site (surcharge)
  • Limited on-site parking

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 10:00 AM for a fee: JPY 2,800 for adults and JPY 1,400 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • H Restaurant + Bar

Things to do

  • 24-hour gym
  • Ski equipment rentals
  • Ski storage

Family friendly

  • DVD player
  • Free cot
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • ATM
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (weekly)
  • Tour and ticket assistance

Business services

  • Computer station

Outdoors

  • In the mountains

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible path to lift

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 40-inch LED TV with digital channels
  • DVD player

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Espresso maker
  • Freezer
  • Griddle
  • Hob
  • Kitchen
  • Microwave
  • Mixer
  • Oven
  • Paper towels
  • Refrigerator
  • Rice cooker
  • Spices
  • Toaster
  • Toaster oven

More

  • Electrical adapters
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 9 PM
Late check-in subject to availability

Check-out

Check-out before 10 AM

Special check-in instructions

The front desk is open daily from 6:00 AM - midnight
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 1 year old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately JPY 2800 for adults and from JPY 1400 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
The front desk at this property is open daily from 6:00 AM - midnight.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

We should mention

  • Children aged 1 year old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

Niseko Shiki
Hyatt House Niseko Resort Kutchan
Shiki Niseko Hotel
Shiki Niseko Hotel Kutchan
Shiki Niseko Kutchan
Shiki Niseko Japan/Hokkaido - Kutchan-Cho
Hyatt House Niseko Resort
Hyatt House Niseko Kutchan
Hyatt House Niseko Resort
Hyatt House Niseko Kutchan
Hyatt House Niseko Resort Kutchan

Hyatt House Niseko Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 99 out of 129 reviews" "
Rating 8 - Good. 24 out of 129 reviews" "
Rating 6 - Okay. 6 out of 129 reviews" "
Rating 4 - Poor. 0 out of 129 reviews" "
Rating 2 - Terrible. 0 out of 129 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Akiko

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No Aircon but otherwise a cool stay!!
The room view was great, and the weather was great on the first day, which is essential to enjoy the view of Mt. Yotei. The room was clean but not air-conditioned. Houses in Hokkaido are designed primarily for winter, so it wasn’t cool enough during high summer. Considering the level of global warming, I suppose an air-con will be a must in Hokkaido now... unless the present trend reversed and the climate gets cooler. Otherwise the stay was great!!!
Stayed 1 night in Aug 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is at the Center of everything, restos, bars,lifts, transportation
Stayed 4 nights in Feb 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location spacious room n staff very nice and helpful. Recommended if you want to be close to central hirafy
Stayed 4 nights in Jan 2020

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spacious 2 bed 2 bath. Tasteful lobby ambiance. Convenient ski locker and return service. Underground parking with elevator access. Helpful front desk staff.
Stayed 5 nights in Jan 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I wasn't sure what to expect when we arrived at this hotel other than I knew it was in a great location. I was completely surprised upon arrival that this "older" hotel was completely renovated. I have stayed in Niseko at the Alpen Ridge and the Skye. This was my overall favorite. Although the hotel does not have a spa or pool, it does have a 24-hour gym. The hotel is within a complex called Niseko Shiki. That complex houses several restaurants and a few other businesses. This was a bonus for dining choices when we didn't feel like venturing out very far. But one of the best features of this hotel is its amazing location. It is close to everything! The hotel also offers complimentary shuttle service to and from the Gondola and the bottom of the Ace lift. Another plus was that we rented gear from Rhythm. They have a satellite counter in the Hyatt House, so when we were ready to return our gear, we just dropped in off steps from the front door of the hotel. You will not be disappointed when you stay at Hyatt House. I will happily stay there again on our next visit.
Stayed 7 nights in Dec 2019

10/10 Excellent

Ronald

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2019

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, quiet, and comfortable stay
Very clean, quiet, and comfortable stay. Great location and very quick and easy check-in/out. Staff very very helpful in finding a power cable adapter and letting me borrow it for the duration of my stay.
Stayed 6 nights in Dec 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2019

10/10 Excellent

Edmund, Spore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best stay in Hokkaido.
A good place to stay for family and need extra rooms. All come with individual toilet and view. Also a sitting area and eating table for all. Very comfortable and relaxing for all. Will book again if coming to Niseko. Met the GM and he was helpful and friendly too. Monies well spend.
Stayed 1 night in Apr 2019

10/10 Excellent

JT, Bangkok

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is perfect except the breakfast. Hotel said my booking was included breakfast buffet but what I get was only a complimentary breakfast e.g. cereals, bread, fruits, and yogurt.
Stayed 2 nights in Apr 2019

10/10 Excellent

Susan, Manhattan Beach

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful decor, suites were very functional. Staff was excellent. Location close to gondola.
Stayed 3 nights in Apr 2019

10/10 Excellent

Verified traveller

Stayed 4 nights in Mar 2019

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Locals ski weekend Feb 2019
I have stayed here 8+ nights when it was The Shiki Niseko and it recently changed ownership. The lobby was remodeled and is now spacious and bright with a restaurant and a large bar. The rooms are incredible. Big and spacious with great furniture and a FULLY equipped kitchen with a dishwasher. I make full use of it every time I stay. The bedrooms and bathrooms are also large, modern, and comfortable. There are also free laundry machines and driers on each floor. I hear they plan to renovate the rooms in summer 2019 (heard from staff). Free underground parking is clutch but they also provide a free shuttle service to the lifts (and once to the supermarket in Kutchan but I haven’t asked for this service since 3/2018). The location is superb. You can walk easily to any bar or restaurant in Hirafu. I love this place and will continue to stay here (when I can afford it)! Thanks Shiki!
Stayed 1 night in Feb 2019

8/10 Good

FishesMaMa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very convenience place. Ski shops, restaurants, convenience stores and food trucks nearby. We stayed in 2-bedroom apartment. Really big for a family of 4. All staff are very helpful. It was our first time to Niseko. They were very efficient to answer the questions and make the arrangement. Thanks a lot for all the help. Improvement: We did not switch on the heater in the guest bedroom (the smaller one) but sometimes it was too hot too sleep. So we opened the door and switched off the heater in the living room. The air is better.
Stayed 5 nights in Feb 2019

8/10 Good

Jasper Karl T

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2019

6/10 Okay

Verified traveller

Disliked: Staff & service
Stayed 5 nights in Dec 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2018

8/10 Good

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good
Stayed 3 nights in Dec 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A beautiful hotel in a great location. Our family had a wonderful stay at Hyatt House thanks to the staff.
Stayed 4 nights in Nov 2018

10/10 Excellent

Kathy, Nelson, New Zealand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel was great. The apartment was huge and well appointed with great kitchen facilities including a dishwasher. The free guest laundry was most useful. The staff went out of their way to be helpful especially with the bus timetable to get to our next stop, particularly as the railway line was out of action as a result of the earthquake.
Stayed 3 nights in Sep 2018

10/10 Excellent

ionaire, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great comfortable stay!
Location is ideal. The apartment is designed to provide great comfort.
Stayed 4 nights in Aug 2018

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Off season weekend
Rooms are huge with great kitchen and living area. The bedrooms are also spacious with good beds. The hotel is very conveniently located and walkable except to grocery store but staff offers a ride (I’ve only used this service in winter). Definitely going back.
Stayed 2 nights in Jun 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommended to stay here when in Niseko
Our stay at Shiko Niseko was amazing, our one bedroom apartment had an awesome view of the snow capped mountains, fully equipped kitchen (oven, microwave, rice cooker, coffee machine etc.) The apartment was very spacious with a living room, dining area and separate bedroom. Much bigger than other hotels in Japan.

10/10 Excellent

Frederick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The perfect place in Hirafu for families
We couldn't have been more pleased with our stay in a 2-bedroom unit for 5 nights. The kitchenette and living areas were very well-appointed (with free basic groceries upon arrival, even). There was a ski shuttle bus driven by the wonderful Narita-san, who greeted us daily with the most genuine smile and always rushed to help us with our ski equipment, or just to assist the children up and down the shuttle bus. Our warmest regards to him. We really appreciate him and would be so pleased to see him again in the future. Shiki is located on the main road of Hirafu, with restaurants, ski shops, and the all-important minimart (Seicomart) within short walking distance. At night, they serve drinks at the Shiki lobby beside the little fireplace. Somehow we only realised it on our final night. Very relaxing atmosphere with gentle piped-in music and all.

10/10 Excellent

Sang-Chul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort