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4.5 out of 5

"Very nice breakfast with fantastic view across the city from the restaurant " More

By a verified traveller on Fri 01 Mar 2019

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Apartment

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Single Room

Bed Count room.options.bedSize.TwinXLBed.Singular Maximum Occupancy 1 Max

Family Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Double Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Superior Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Hotel Description

During your stay at Cityhotel, you're just a quick walk from Chopin Monument. You'll find features such as free WiFi in public areas, plus a restaurant and a 24-hour gym.

  • Free WiFi
  • Enjoy Eastern European cuisine while dining at Matisse
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes a 24-hour gym and a sauna
  • Steps from Chopin Monument and 5 minutes on foot from Taras Shevchenko University Astronomical Observatory

Cityhotel ratings based on 17 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Cityhotel

Everyone (10) Business (2) Couples (1) Friends (1) Other (1)
3 out of 5

Posted by on 22 Oct 2019

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Comment from Hotel Management

26 Oct 2019 by Guest relations Manager

Dear Guest, thank You for choosing CITYHOTEL and for taking time to share Your experience with us! It is very disappointing to hear that Your expectations for CITYHOTEL were not satisfied. Could You contact us directly and provide more detail information about the situation which caused Your negative impression. Thank You in advance! Best regards, Guest relations Manager, Tsurul Alexandra

5 out of 5
Very nice breakfast with fantastic view across the city from the restaurant

Posted by on 1 Mar 2019

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Comment from Hotel Management

1 Mar 2019 by Guest Relations Manager

Dear Guest, thank You very much for sharing the impressions of Your staying at CITYHOTEL! We are glad to know that You enjoyed Your staying with us. Spesial thanks for Your kind comments about breackfast at our restaurant MATISSE. Whenever You are back in Kyiv we would be very satisfied to welcome You again! Best regards, Guest relations Manager, Tsurul Alexandra

4 out of 5
Very conveniant busyness hotel in center of Kiev, pritty spacious room with good bed.

Posted by on 30 Jan 2019

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Comment from Hotel Management

30 Jan 2019 by Guest Relations Manager

Dear Guest, thank You for choosing CITYHOTEL and for Your kind feedback! We are delighted to know that Your staying with us was comfortable and remarkable. Special thanks for all of the positive things mentioned in Your review about our location, comfort and facilities. Whenever You are back in Kyiv we would be very satisfied to welcome You again! Best regards, Guest relations Manager, Tsurul Alexandra

5 out of 5
Simply the best. The room was comfortable, clean, spacious. The staff members very helpful. The restaurant on the top floor - Metisse - very good food, fantastic view

Posted by on 15 Nov 2018

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Comment from Hotel Management

16 Nov 2018 by Aivazbekov Alexey

Dear Guest, thank You very much for choosing CITYHOTEL for Your stay in Kyiv and also for the excellent feedback on our property. We hope to see You soon again. Warm Regards, Aivazbekov Alexey, Rooms Division Manager.

5 out of 5
Personal sehr freundlich. Lage perfekt.

Posted by on 6 Jun 2021

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Comment from Hotel Management

7 Jun 2021 by Konstantin Trofimov Front Office Manager

Dear Guest, I am delighted to read Your kind words, thank You very much for sharing Your review with us. I am glad to hear that You found the staff so friendly and helpful! We are looking forward to welcome You again at our CITYHOTEL.

5 out of 5
Super das Restaurant in der 15. Etage, gutes Essen und freundlichen und aufmerkasamen Service.

Posted by on 20 Jan 2020

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Comment from Hotel Management

20 Jan 2020 by Guest relations Manager,

Dear Guest, thank You very much for such a great feedback! We are glad that You did appreciate our restaurant MATISSE, level of service and food quality. We are looking forward to being able to welcome You back again in the near future! Best regards, Guest relations Manager, Tsurul Alexandra

5 out of 5
Hotelli aamiaisbuffet oli tosi hyvä ja hyvällä paikalla ylimmässä kerroksessa , josta hienot näkymät yli kaupungin. Hotellin henkilökunta oli tosi ystävällistä ja auttavaista . Hieno juttu , että oli myös sauna , mutta se vasn pitää tilata 3 h etukäteen . Tosi mahtavalla paikalla Kiovan keskustassa . Noh , kyllä suosittelen

Posted by , from Suomi, Espoo on 9 Dec 2019

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Comment from Hotel Management

11 Dec 2019 by Aivazbekov Alexey

Dear Guest, Thank You for taking the time to review Your stay at the CITYHOTEL. I was delighted to read Your kind comments, and to hear that You had a truly wonderful experience. We are always ready to do everything possible so that our guests leave us only with pleasant impressions. Our team will be happy to welcome You back as soon as possible. Kind regards, Aivazbekov Alexey, Rooms Division Manager.

5 out of 5
This hotel is exceptional in all respect! Nice rooms, everything working perfectly, WiFi fast and reliable, excellent service, superb restaurant. A real jewel in Kiev -- very highly recommended!

Posted by on 28 Nov 2019

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Comment from Hotel Management

29 Nov 2019 by Guest relations Manager

Dear Guest, thank You very much for choosing CITYHOTEL and for Your amazing feedback! We are very happy to know that You enjoyed Your staying with us and that we could fulfill Your expectations. Special thanks for all of the positive things mentioned in Your review about our comfort, service and facilities. Comments like Yours inspire us to work with even bigger enthusiasm and more efficiently! We would be very happy to welcome You back in CITYHOTEL! We hope that every next staying will be unforgettable for You and You will discover new positive impressions. Best regards, Guest relations Manager, Tsurul Alexandra

4 out of 5
Very nice place with its own hookah bar. Breakfast is good.

Posted by on 12 Aug 2019

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Comment from Hotel Management

12 Aug 2019 by Rooms Division Manager

Dear Guest! Thank You for choosing CITYHOTEL and for Your kind feedback. Please, also accept our special thanks for the positive comments regarding our restaurant FOG FACTORY. We sincerely hope that on Your next visit to the Kyiv, You will stay at CITYHOTEL, again. Kind Regards, Aivazbekov Alexey, Rooms Division Manager.

4 out of 5
Die Leute waren sehr freundlich und die Zimmer schön und sauber. War alles sehr gut!!

Posted by on 26 Jun 2019

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Comment from Hotel Management

26 Jun 2019 by Guest relations manager

Dear Guest, thank You for staying at CITYHOTEL! We appreciate Your time in giving us Your valuable feedback. We are delighted to know that You had some great time at our hotel and would like to thank You for Your kind comments. Whenever You are back in Kyiv we would be very happy to welcome You again! Kind regards, Guest relations manager, Tsurul Alexandra

Property Features

Cityhotel offers its guests a sauna and a 24-hour fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. A 24-hour business centre and 2 meeting rooms are available. Event space at this hotel measures 1227 square feet (114 square metres) and includes conference space. Spa services, a terrace, and multilingual staff are also featured at the business-friendly Cityhotel. This 4-star Kyiv hotel is smoke free.

  • 1 building
  • 124 guestrooms or units
  • 15 levels
  • 1227 sq ft of conference space
  • 114 sq. m of conference space
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Terrace
  • Newspapers in lobby (free)
  • ATM
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Train station: Kyiv Passajirskii Station (2.7 km / 1.7 mi)

Room Amenities

Cityhotel offers 124 air-conditioned accommodations with minibars and a safe. Each accommodation is individually furnished. Televisions come with cable channels. Bathrooms include dressing gowns, slippers, complimentary toiletries and hairdryers. This Kyiv hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and blackout curtains. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

  • Minibar
  • In-room dining (24 hours)
  • Cable channels
  • Electric kettle
  • Cots (free)
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Local calls (free)
  • Hairdryer
  • Safe
  • Dressing gowns
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout curtains
  • Sound-insulated rooms
  • Air conditioning
  • Unique furnishings

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily.

Matisse – This restaurant specialises in Eastern European cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include a sauna and a 24-hour fitness centre.

  • Health or beauty spa nearby

Spa Services

Guests can pamper themselves by indulging in the on-site spa services. Services include hot stone massages, sports massages, facials and body wraps.

  • Hot stone massage
  • Sports massage
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible path to lift

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at 5:30 AM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for UAH 900.0 per day.
  • Free cots (infant beds)!

Pet Policy

  • Pets and service animals are not allowed at Cityhotel

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

Safety features at this property include a fire extinguisher, a security system and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, American Express, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wears personal protective equipment
  • Security system
  • Protective clothing is not available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Children stay free - maximum age 12
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are available
  • Children stay free
  • Service animals not allowed
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available through room service
  • Number of children who can stay free - 2
  • Debit cards
  • Gap period enforced between guest stays - 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: UAH 800 per accommodation, per day
  • A tax is imposed by the city: UAH 71.00 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately UAH 800 per person
  • Rollaway bed fee: UAH 900.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • CITYHOTEL Hotel Kiev
  • CITYHOTEL Kiev
  • CITYHOTEL Hotel
  • CITYHOTEL Kyiv
  • CITYHOTEL Hotel
  • CITYHOTEL Hotel Kyiv

You should know

  • If entering the country requires a visa, the property may be able to help you with some of the supporting documents necessary to obtain one. The property may charge for these services even if you cancel your reservation. Any arrangements are exclusively between the property and yourself. For more details, you can contact the property at the number on your booking confirmation.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.