ANA Crowne Plaza Kyoto, an IHG Hotel

4.0 star property

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for ANA Crowne Plaza Kyoto, an IHG Hotel

Exterior
Down duvets, desk, blackout curtains, iron/ironing board
Exterior
Premium Room, 2 Single Beds (Castle View) | Down duvets, desk, blackout curtains, iron/ironing board
Meeting facility

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Hot tub
  • Bar
  • Room service
  • Housekeeping

Explore the area

Map
Nijojo-Mae Horikawa-Dori, Nakagyo, Kyoto, Kyoto, 604-0055
  • Nijō Castle
    ‪5 min walk‬
  • Sanjo Street
    ‪6 min walk‬
  • Kyoto International Manga Museum
    ‪9 min walk‬
  • Osaka (ITM-Itami)
    ‪54 min drive‬

Room options

Standard Room, 2 Single Beds (Castle View, Minifridge)

  • 27.5 sq m
  • Sleeps 3
  • 2 Single Beds

Standard Room, 1 King Bed, Smoking

  • 27.5 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 Double Bed (with Air Purifier)

  • 27.5 sq m
  • Sleeps 2
  • 1 Double Bed

Premium Room, 2 Single Beds (Castle View, Air Purifier)

  • 56 sq m
  • Sleeps 2
  • 2 Single Beds

Standard Room, 1 King Bed

  • 27.5 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Single Beds (Stocked Minibar)

  • 27.5 sq m
  • Sleeps 2
  • 2 Single Beds

Standard Room, 1 King Bed (Castle View)

  • 27.5 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Single Beds (Electric curtain)

  • 27.5 sq m
  • Sleeps 2
  • 2 Single Beds

Standard Room, 2 Single Beds, Smoking

  • 27.5 sq m
  • Sleeps 3
  • 2 Single Beds

Standard Room, 1 Double Bed, Smoking

  • 27.5 sq m
  • Sleeps 2
  • 1 Double Bed

Standard Room, 1 Double Bed

  • 27.5 sq m
  • Sleeps 2
  • 1 Double Bed

Premium Room, Multiple Beds, Smoking

  • 60 sq m
  • Sleeps 5
  • 5 Single Futons

Standard Room

  • 27.5 sq m
  • Sleeps 2
  • 1 Single Bed

Premium Room (Upgraded)

  • 56 sq m
  • Sleeps 2
  • 1 Single Bed

Junior Suite, 2 Single Beds (Castle View)

  • 44 sq m
  • Sleeps 2
  • 2 Single Beds

Standard Room, 2 Single Beds (Top Floor, Walk-in Shower)

  • 27.5 sq m
  • Sleeps 2
  • 2 Single Beds

Standard Room, Multiple Beds

  • 27.5 sq m
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed

Standard Room, 2 Single Beds (Humidifier)

  • 27.5 sq m
  • Sleeps 3
  • 2 Single Beds

Standard Room, 2 Single Beds (Humidifier)

  • 27.5 sq m
  • Sleeps 2
  • 2 Single Beds

Standard Room, 2 Single Beds, Accessible

  • 27.5 sq m
  • Sleeps 2
  • 2 Single Beds

Premium Room, Multiple Beds

  • 60 sq m
  • Sleeps 5
  • 5 Single Futons

Premium Room, 2 Single Beds

  • 56 sq m
  • Sleeps 3
  • 2 Single Beds

Standard Room, 1 Double Bed (with Humidifier)

  • 27.5 sq m
  • Sleeps 2
  • 1 Double Bed

Premium Room, 2 Single Beds (Castle View)

  • 56 sq m
  • Sleeps 2
  • 2 Single Beds

Standard Room, 2 Single Beds (Top Floor)

  • 27.5 sq m
  • Sleeps 2
  • 2 Single Beds

Standard Room, 2 Single Beds (Castle View, Walk-in Shower)

  • 27.5 sq m
  • Sleeps 2
  • 2 Single Beds

Standard Room, 1 King Bed (Castle View, Minifridge)

  • 27.5 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed (Top Floor)

  • 27.5 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed (Stocked Minibar)

  • 27.5 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

ANA Crowne Plaza Kyoto, an IHG Hotel

Hotel with a sauna, a short walk to Nijō Castle
Along with an indoor pool, this hotel has a restaurant and a bar/lounge. Free WiFi in public areas and free train station pick-up are also provided. Additionally, a sauna, a coffee shop/cafe and Access to hot tub are on-site.
ANA Crowne Plaza Kyoto, an IHG Hotel offers 291 air-conditioned accommodations with complimentary slippers and a hairdryer. Beds feature down duvets. LED televisions come with satellite channels and pay-per-view films. Rooms have partially open bathrooms. Bathrooms include a combined bath/shower unit, bidets and complimentary toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

An indoor pool and Access to hot tub are on site. Other recreational amenities include a sauna.
Our customers tell us that they enjoy the helpful staff at ANA Crowne Plaza Kyoto, an IHG Hotel. During your stay, you're just a quick walk from Nijō Castle. Enjoy features like free WiFi in public areas and free train pick-up service, plus an indoor pool.
  • Free WiFi and wired Internet
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Services include dry cleaning/laundry, a porter and wedding services
  • On-site recreation includes a sauna
  • Guests speak favourably about the helpful staff and the overall condition of the property
  • 5 minutes by foot from Nijō Castle and a 3-minute drive from Nishiki Market
  • Free train station pick-up and train station drop-off shuttle service
ANA Crowne Plaza Kyoto, an IHG Hotel offers its guests an indoor pool, Access to hot tub, and a sauna. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet.

There are 10 meeting rooms available. Multilingual staff, gift shops/newsstands, and dry cleaning/laundry services are also featured at ANA Crowne Plaza Kyoto, an IHG Hotel. A train station pick-up shuttle and A train station drop-off shuttle are free.

Smoking is allowed in designated areas at this 4-star Kyoto hotel.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 10 AM.
ANA Crowne Plaza Kyoto, an IHG Hotel has a restaurant serving lunch and dinner.
Room service (during limited hours) is available.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • Free train station pick-up shuttle from 8:00 AM to 7:30 PM
  • Train station shuttle at scheduled times
  • Free train station drop-off
  • Limited on-site parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10 AM for a fee: JPY 3,800 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Indoor pool
  • Sauna
  • Spa tub

Family friendly

  • In-room refrigerator
  • Indoor pool

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 10 meeting rooms
  • Conference space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Partially-open bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • LED TV with satellite channels
  • Pay films

Food and drink

  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 1 AM
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
For more details, please contact the property using the information on the booking confirmation
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 200–1,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • Pool fee: JPY 1650 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 3800 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Breakfast rate categories do not include breakfast for children. A separate breakfast fee may apply to extra persons below 18 years and is payable onsite.
Rooms with 2 single beds can accommodate 3 guests; an extra bed will be provided if the 3rd guest is 13 or older. Guests under 13 years old are not provided with an extra bed and must share a bed with an adult. If an extra bed is required for the 3rd guest (under age 13), the booking must be for 3 adults instead of 2 adults and 1 child.

We should mention

  • Pool access available from 1:00 PM to 9:00 PM
  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

ANA Crowne Plaza Hotel Kyoto
ANA Crowne Plaza Kyoto
ANA Kyoto
Crowne Plaza ANA Kyoto
Crowne Plaza Kyoto
Kyoto ANA
Kyoto ANA Crowne Plaza
Kyoto Crowne Plaza
Ana Hotel Kyoto
Kyoto Ana Hotel
ANA Crowne Plaza Kyoto Hotel
ANA Crowne Plaza Hotel
ANA Crowne Plaza
ANA Crowne Plaza Kyoto
Ana Crowne Plaza Kyoto, An Ihg
ANA Crowne Plaza Kyoto, an IHG Hotel Hotel
ANA Crowne Plaza Kyoto, an IHG Hotel Kyoto
ANA Crowne Plaza Kyoto, an IHG Hotel Hotel Kyoto

ANA Crowne Plaza Kyoto, an IHG Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 465 out of 1000 reviews" "
Rating 8 - Good. 371 out of 1000 reviews" "
Rating 6 - Okay. 98 out of 1000 reviews" "
Rating 4 - Poor. 44 out of 1000 reviews" "
Rating 2 - Terrible. 22 out of 1000 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Sam

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2024

8/10 Good

Katriel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and professional staff. Rooms are a bit outdated but still clean. Thank you!
Stayed 2 nights in Oct 2024

10/10 Excellent

Kimberly

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The amenities were lovely. They provided us with endless assistance. Very friendly
Stayed 4 nights in Oct 2024

10/10 Excellent

Mary

Stayed 2 nights in Oct 2024

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, room comfort
Good Kyoto Vacation
Fairly spacious room, albeit slightly dated. Really close to multiple bus transit routes, making it easy to get around. The hotel is located a less than 5min walk from Niko Castle, and around a 20min walk from Nishiki Market.
Stayed 4 nights in Oct 2024

8/10 Good

Gavin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I don’t know why recent reviews were poor. The hotel staff were very polite and helpful. The foyer area is beautiful and has a welcoming piano bar and restaurants. Our room was large with enough space for 3 people and a big bathroom. The motel is across the road from Nijo castle and there is a steady stream of taxis taking guests into downtown Kyoto. Definitely worth a look.
Stayed 3 nights in Oct 2024

6/10 Okay

Mohammed

Disliked: Staff & service, amenities, property conditions & facilities
At check-in the staff ignore me until a kind lady arrived and asked them to check me in. I was jet leg and arrived at breakfast at 0940am, 20min before closure. At 10:10am, a rude waiter went around telling everyone they were closed. Otherwise the staff were courteous. I won’t stay there again. Nor would I recommend anyone to stay there.
Stayed 3 nights in Oct 2024

8/10 Good

Susanne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is primary and hotel is beautiful and so was so clean and refreshing. Everyone was so helpful and accommodating. On my down side are the Japanese beds, very firm and uncomfortable. Showers and tubs are older. Ten view Was incredible, we stayed overlooking Nijo Castle, very easy to navigate and have a comfortable home base!
Stayed 3 nights in Oct 2024

8/10 Good

Edwin

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Is a good hotel, my room was clean but a little bit outdated. The bathroom was ok.
Stayed 4 nights in Oct 2024

8/10 Good

Elisabet

Liked: Cleanliness, staff & service
Very good tepanyaki in the hotel basement Close to a beautiful old house and park
Stayed 1 night in Sep 2024

4/10 Poor

KUNIOMI

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
a little filthy
Stayed 1 night in Jun 2024

8/10 Good

Carlos

Travelled with family
Liked: Cleanliness, staff & service
Older hotel needs upgrade
Stayed 2 nights in Sep 2024

8/10 Good

Sunthorn

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A cool choice in Kyoto
This is a clean hotel with full amenities. Its location is close to the subway station and various tourist attractions in Kyoto. There is a shuttle bus to Kyoto Station. The breakfast is filled with high-quality ingredients and a mix of Western and Japanese cuisine. If you need to check out of the hotel before the restaurant opens, don’t forget to ask the hotel to prepare a snack box for you. You will be surprised by the grandeur of the snack box here. If you are looking for accommodation, this is a very good option.
Stayed 4 nights in Sep 2024

8/10 Good

Serge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Sep 2024

4/10 Poor

Miguel, Calgary

Liked: Cleanliness, amenities
Unfortunately, my room AC was either broken or could not cool off below 25.5C. I informed the front desk but their solution was to put a fan in the room which really did not help the situation. Being from Canada, I am not used to sleep in a hotel room at 25.5C. If this is an exception, great buy buyer be aware…
Stayed 3 nights in Sep 2024

2/10 Terrible

Mariola, Los Angeles

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Only two floors were renovated, not all. And of course, we were put in the ones that were not. So, I talked to the manager and they switched us, but charged us more. I argued that didn’t make any sense. Their “Sky Bar” is an unfinished rooftop with grass color plastic carpet, a few plastic white tables and 3 plants. The view is nice though.
Stayed 2 nights in Jul 2024

10/10 Excellent

Adam

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely staff. Good size rooms. Smoking rooms available as of july 2024
Stayed 2 nights in Jul 2024

10/10 Excellent

Raquel

Stayed 4 nights in Jun 2024

8/10 Good

Roger

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2024

4/10 Poor

Russell

Travelled with family
Liked: Cleanliness
Like a visit back in time!
Very outdated hotel, needs a major renovation. Not a terrible stay, but would not recommend. This is not a 4-star hotel, more like 2.5 stars. There is carpet in the bathroom, I repeat, carpet in the bathroom.
Stayed 3 nights in Jun 2024

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lap of luxury
Excellent in every way. Top-quality buffet breakfast. Great location. The pool/onsen wanted to charge, but they waived it for guests.
Stayed 3 nights in May 2024

8/10 Good

Dayou

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
superb
Thanks for the hotel gave me a room with the fantastic view of Niko castle. However, there was a sort of noise we could not find where it came from. The hotel kindly offered another room. Reception desk and catering services are also kind and helpful. Breakfast is superb. The facilities of gust rooms which I experienced are old, but the bed is comfortable. Staff are polite and helpful.
Stayed 3 nights in May 2024

10/10 Excellent

Keiko

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed dining experiences at the hotel. Breakfast buffet was absolutely amazing.
Stayed 3 nights in May 2024

8/10 Good

Ashanti

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

4/10 Poor

Kimberly

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Smokey and not what is pictured in the photographs
We booked on hotels.com and expected an updated two bed non smoking room. When we were checked in (visibly pregnant and with a child) we were given a room on the smoking floor that was so overwhelming Smokey we asked to be moved. The Smokey room and the room were moved to were on the lower floors and were no renovated. They were about 40 years out of renovation. In addition there was an additional fee for the pool and was just for lap swimming.
Stayed 2 nights in Apr 2024