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Ace Hotel Kyoto

4.0 star property

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Photo gallery for Ace Hotel Kyoto

Garden views
Ace Suite, Non Smoking (Sleeps: 2 adults and 1 child under 12 yrs) | Premium bedding, down duvets, minibar, in-room safe
Deluxe Twin, Non Smoking (Sleeps: 2 adults and 2 children under 12 yrs) | Premium bedding, down duvets, minibar, in-room safe
Reception
Garden views

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Gym
  • Bar
  • Pet-friendly
  • Room service

Explore the area

Map
245-2 Aneyakojidori, Higashinotoin-nishiiru Kurumayacho, Kyoto, Kyoto, 604-8185
  • Shijo Street
    ‪9 min walk‬
  • Nishiki Market
    ‪10 min walk‬
  • Nijō Castle
    ‪15 min walk‬
  • Osaka (ITM-Itami)
    ‪55 min drive‬

Room options

View all photos for Loft Suite, Non Smoking (Sleeps: 2 adults and 2 children under 12 yrs)

Loft Suite, Non Smoking (Sleeps: 2 adults and 2 children under 12 yrs) | Premium bedding, down duvets, minibar, in-room safe

Loft Suite, Non Smoking (Sleeps: 2 adults and 2 children under 12 yrs)

  • 98 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Ace Suite, Non Smoking (Sleeps: 2 adults and 1 child under 12 yrs)

Ace Suite, Non Smoking (Sleeps: 2 adults and 1 child under 12 yrs) | Premium bedding, down duvets, minibar, in-room safe

Ace Suite, Non Smoking (Sleeps: 2 adults and 1 child under 12 yrs)

  • 78 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Tatami Suite, Non Smoking (Sleeps: 4 adults and 2 children under 12 yrs)

Tatami Suite, Non Smoking (Sleeps: 4 adults and 2 children under 12 yrs) | Premium bedding, down duvets, minibar, in-room safe

Tatami Suite, Non Smoking (Sleeps: 4 adults and 2 children under 12 yrs)

  • 60 sq m
  • Sleeps 6
  • 4 Single Futons

View all photos for Historic Twin, Non Smoking (Sleeps: 2 adults and 2 children under 12 yrs)

Historic Twin, Non Smoking (Sleeps: 2 adults and 2 children under 12 yrs) | Premium bedding, down duvets, minibar, in-room safe

Historic Twin, Non Smoking (Sleeps: 2 adults and 2 children under 12 yrs)

  • 48 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Twin, Non Smoking (Sleeps: 2 adults and 2 children under 12 yrs)

Deluxe Twin, Non Smoking (Sleeps: 2 adults and 2 children under 12 yrs) | Premium bedding, down duvets, minibar, in-room safe

Deluxe Twin, Non Smoking (Sleeps: 2 adults and 2 children under 12 yrs)

  • 42 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Twin, Non Smoking (Sleeps: 2 adults and 2 children under 12 yrs)

Premium bedding, down duvets, minibar, in-room safe

Standard Twin, Non Smoking (Sleeps: 2 adults and 2 children under 12 yrs)

  • 36 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Historic King, Non Smoking (Sleeps: 2 adults and 1 child under 12 yrs)

Historic King, Non Smoking (Sleeps: 2 adults and 1 child under 12 yrs) | Premium bedding, down duvets, minibar, in-room safe

Historic King, Non Smoking (Sleeps: 2 adults and 1 child under 12 yrs)

  • 54 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe King, Non Smoking (Sleeps: 2 adults and 1 child under 12 yrs)

Premium bedding, down duvets, minibar, in-room safe

Deluxe King, Non Smoking (Sleeps: 2 adults and 1 child under 12 yrs)

  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard King, Non Smoking (Sleeps: 2 adults and 1 child under 12 yrs)

Premium bedding, down duvets, minibar, in-room safe

Standard King, Non Smoking (Sleeps: 2 adults and 1 child under 12 yrs)

  • 30 sq m
  • Sleeps 3
  • 1 King Bed

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About this property

Ace Hotel Kyoto

Luxury hotel connected to a shopping centre in Kyoto with a 24-hour fitness centre
This smoke-free hotel features a restaurant, a 24-hour fitness centre and a bar/lounge. WiFi in public areas is free. Other amenities include a coffee shop/cafe, coffee/tea in a common area and free use of bicycles. Housekeeping is available on request.
Ace Hotel Kyoto offers 213 accommodations with minibars and a safe. Beds feature down duvets and premium bedding. 43-inch flat-screen televisions come with satellite channels. Bathrooms include a separate bath and shower with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with bathrobes, slippers and bidets.

This Kyoto hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; local, long-distance and international calls are all complimentary (restrictions may apply). Additionally, rooms include complimentary bottles of water and a hairdryer. In-room massages, hypo-allergenic bedding and change of towels can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre and complimentary bicycles.
Our customers tell us that they can't get enough of the helpful staff at Ace Hotel Kyoto. During your stay, you'll be connected to a shopping centre and just a quick walk from Shijo Street. Enjoy features like free WiFi in public areas, plus a restaurant and a 24-hour gym. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Enjoy garden views while dining at Mr. Maurices Italian
  • Cooked-to-order breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym and complimentary bicycles
  • Guests have great things to say about the helpful staff and the location
  • Within a 10-minute walk of Shijo Street and Nishiki Market
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Ace Hotel Kyoto offers its guests a 24-hour fitness centre and complimentary bicycles. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Multilingual staff, gift shops/newsstands, and tour/ticket assistance are also featured at the luxury Ace Hotel Kyoto.

This 4-star Kyoto hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 7:00 AM to 10:30 AM.
Mr. Maurices Italian – This restaurant overlooks the garden. Guests can enjoy drinks at the bar.
STUMPTOWN – On-site coffee shop. Open daily.
PIOPIKO – This bar specialises in Mexican cuisine. Guests can enjoy drinks at the bar. Open daily.
KOSA – On-site restaurant. Open daily.
Room service (during limited hours) is available.
A hosted evening meal is available for a surcharge daily. Reservations are required.

Awards and affiliations

Ace Hotel Kyoto is listed in the 2021 Condé Nast Traveller Hot List.
This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex and asexual (LGBTQ+) guests.

Languages

English, Japanese, Korean, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 10:30 AM for a fee: JPY 4,800 for adults and JPY 4,800 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Hosted evening meal available daily for a fee of JPY 14,000; reservation required

Restaurants on site

  • KOSA
  • Mr. Maurices Italian
  • PIOPIKO
  • STUMPTOWN

Things to do

  • 24-hour gym
  • Art gallery
  • Designer stores
  • Free bicycle rentals
  • Shopping centre

Family friendly

  • Baby bath
  • In-room refrigerator
  • Soundproofed rooms
  • Stroller

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Meeting rooms

Outdoors

  • Garden

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Hand-held showerhead
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lift
  • Portable shower seat
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 7 floors
  • Ballroom
  • Banquet hall
  • Built in 2020
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with satellite channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator
  • Tea bags/instant coffee
  • Wet bar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free international calls
  • Free local calls
  • Free long-distance calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 20

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Breakfast is not included in the Breakfast rate for children age 12 and younger.
Guests are required to contact the property in advance to make arrangements to bring their pet. Otherwise, pets will not be allowed.

Access methods

Staffed front desk

Pets

  • Pets: JPY 14300 per pet, per night
  • Only dogs are allowed
  • Maximum 2 (weight limit: 33 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child aged 12 years old or younger stays free per registered adult when using existing bedding.
  • Rollaway/extra beds are available for JPY 6215.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: JPY 15000 per accommodation, per night
  • A city tax may be collected at the property. The city tax ranges from JPY 200–1,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately JPY 4800 for adults and from JPY 4800 for children
  • Pet fee: JPY 14300 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: JPY 6215.0 per night
  • Hosted evening meal: JPY 14000

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • One child aged 12 years old or younger stays free per registered adult in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Ace Hotel Kyoto Hotel
Ace Hotel Kyoto Kyoto
Ace Hotel Kyoto Hotel Kyoto

Ace Hotel Kyoto Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 761 out of 882 reviews
Rating 8 - Good. 77 out of 882 reviews
Rating 6 - Okay. 24 out of 882 reviews
Rating 4 - Poor. 11 out of 882 reviews
Rating 2 - Terrible. 9 out of 882 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Juliette, austin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely convenient to walk and discover shops and temples, palace. Beautifully decorated and the breakfast was awesome!
Stayed 3 nights in Jan 2025

10/10 Excellent

pei shan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Hyunchul

Stayed 4 nights in Jan 2025

10/10 Excellent

Geron

Stayed 3 nights in Jan 2025

10/10 Excellent

DAN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, highly recommend it. It’s unlike other chain hotels it’s got some charm and character. The attention to details and design of the place and the location, it checks all the boxes for me.
Stayed 4 nights in Jan 2025

10/10 Excellent

Emma

Stayed 1 night in Jan 2025

10/10 Excellent

Sangjun

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

jesse

Stayed 4 nights in Jan 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

10/10 Excellent

Yeon

Stayed 1 night in Jan 2025

10/10 Excellent

Hung Liang

Stayed 4 nights in Jan 2025

10/10 Excellent

YOUNGJU

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Luke

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel

Would come back next time I’m in Kyoto.
Stayed 3 nights in Jan 2025

10/10 Excellent

Sungwoo

Stayed 2 nights in Jan 2025

10/10 Excellent

C hizu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

MOONSOOK

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

물과 욕조가 매우 훌륭해요.

욕조가 훌륭해요. 그리고 물이 너무 좋아서 상처가 치유되는 느낌이에요. 그리고 샴푸, 린스, 바디워시, 비누등의 소품의 질이 훌류앟고, 바로 지하철 옆에 있어 아주 편합니다. 그리고, 주변에 편의점, 맥도날드도 있네요. 주의할점은 숙소안의 음료는 모두, 돈으로 계산을 한다는 점^^~ 여행경비가 제한이 되어 있어 숙소의 음료와 와인은 손을대지 않았어요. 기타와 레코드판은 저랑은 약간 안맞는듯.,
Stayed 3 nights in Jan 2025

10/10 Excellent

Natalia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely love this hotel! Room is big too!
Stayed 2 nights in Jan 2025

10/10 Excellent

Wendy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was perfect !
Stayed 3 nights in Jan 2025

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very relaxing place to stay in Kyoto. Enjoyed the Ace Hotel's amenities. Lots of interesting places within walking distance. First rate staff who were extremely helpful.
Stayed 3 nights in Jan 2025

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Phenomenal hotel - staff were fantastic and very helpful and it was perfectly situated near public transport and shops
Stayed 2 nights in Dec 2024

10/10 Excellent

Rui

Liked: Cleanliness, staff & service, property conditions & facilities
Very good hotel, very kids friendly , we will definitely come back
Stayed 3 nights in Jan 2025

10/10 Excellent

Ojai

Stayed 1 night in Jan 2025

10/10 Excellent

Stan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely loved the hotel
Stayed 2 nights in Dec 2024

10/10 Excellent

Elissa

Stayed 4 nights in Jan 2025

10/10 Excellent

SONALI

Stayed 3 nights in Dec 2024