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BnA Alter Museum

4.0 star property

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Photo gallery for BnA Alter Museum

Front of property
Premium bedding, down duvets, pillow-top beds, in-room safe
Premium bedding, down duvets, pillow-top beds, in-room safe
Bar (on property)
Restaurant

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • 24/7 front desk
  • Housekeeping
  • Free WiFi
  • Air conditioning

Explore the area

Map
267-1 Tenmacho Shimogyo-ku, Kyoto, Kyoto, 600-8024
  • Kawaramachi Street
    ‪2 min walk‬
  • Nishiki Market
    ‪9 min walk‬
  • Kiyomizu Temple
    ‪3 min drive‬
  • Osaka (ITM-Itami)
    ‪59 min drive‬

Room options

View all photos for King Bed Room with Bath, Non Smoking - AOKI Takamasa - 902, 1002

Premium bedding, down duvets, pillow-top beds, in-room safe

King Bed Room with Bath, Non Smoking - AOKI Takamasa - 902, 1002

  • 30 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Bed

View all photos for Standard Queen Room - Sai - 701, 901

Premium bedding, down duvets, pillow-top beds, in-room safe

Standard Queen Room - Sai - 701, 901

  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Queen Room with Bath, Non Smoking - Akiyoshi Mishima - 302, 402

Standard Queen Room with Bath, Non Smoking - Akiyoshi Mishima - 302, 402 | Premium bedding, down duvets, pillow-top beds, in-room safe

Standard Queen Room with Bath, Non Smoking - Akiyoshi Mishima - 302, 402

  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Queen Room with Bath, Non Smoking - Daito Manabe - 504, 604

Standard Queen Room with Bath, Non Smoking - Daito Manabe - 504, 604 | Premium bedding, down duvets, pillow-top beds, in-room safe

Standard Queen Room with Bath, Non Smoking - Daito Manabe - 504, 604

  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Queen Room with Bath, Non Smoking - Mina Katsuki - 704, 804

Premium bedding, down duvets, pillow-top beds, in-room safe

Standard Queen Room with Bath, Non Smoking - Mina Katsuki - 704, 804

  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Queen Room with Bath, Non Smoking - Tetsuya Umeda - 304, 404

Premium bedding, down duvets, pillow-top beds, in-room safe

Standard Queen Room with Bath, Non Smoking - Tetsuya Umeda - 304, 404

  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Queen Room with Bath, Non Smoking - Aiko Yuno - 702, 802

Premium bedding, down duvets, pillow-top beds, in-room safe

Standard Queen Room with Bath, Non Smoking - Aiko Yuno - 702, 802

  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Twin Room - Ryuichi Ohira - 301, 401

Premium bedding, down duvets, pillow-top beds, in-room safe

Standard Twin Room - Ryuichi Ohira - 301, 401

  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Twin Room with Bath, Non Smoking - Sato Sugamoto - 502, 602

Premium bedding, down duvets, pillow-top beds, in-room safe

Superior Twin Room with Bath, Non Smoking - Sato Sugamoto - 502, 602

  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Double Room with Bath, Non Smoking - Lulu Kouno - 904

Premium bedding, down duvets, pillow-top beds, in-room safe

Superior Double Room with Bath, Non Smoking - Lulu Kouno - 904

  • 30 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room - Mon Koutaro Ooyama - 501, 601

Premium bedding, down duvets, pillow-top beds, in-room safe

Standard Twin Room - Mon Koutaro Ooyama - 501, 601

  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Twin Room - Mizuguchi Guchi - 801, 1001

Premium bedding, down duvets, pillow-top beds, in-room safe

Standard Twin Room - Mizuguchi Guchi - 801, 1001

  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Double Room - SHOWKO - 503, 603

Premium bedding, down duvets, pillow-top beds, in-room safe

Standard Double Room - SHOWKO - 503, 603

  • 22 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Special Offer - Run of House, Non Smoking

Premium bedding, down duvets, pillow-top beds, in-room safe

Special Offer - Run of House, Non Smoking

  • 22 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room - Lulu Kouno - 903

Premium bedding, down duvets, pillow-top beds, in-room safe

Standard Double Room - Lulu Kouno - 903

  • 22 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room - Yusuke Nakano - 303, 403

Premium bedding, down duvets, pillow-top beds, in-room safe

Standard Double Room - Yusuke Nakano - 303, 403

  • 22 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room - BnA Gallery - 703, 803

Standard Double Room - BnA Gallery - 703, 803 | Premium bedding, down duvets, pillow-top beds, in-room safe

Standard Double Room - BnA Gallery - 703, 803

  • 22 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Delux Suite - EYE - 1003

Premium bedding, down duvets, pillow-top beds, in-room safe

Delux Suite - EYE - 1003

  • River view
  • 60 sq m
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

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About this property

BnA Alter Museum

Hotel with a 24-hour front desk, steps from Kawaramachi Street
A bar/lounge, a coffee shop/cafe and concierge services are available at this hotel. WiFi in public areas is free. Additionally, a 24-hour front desk, tour/ticket assistance and a front desk safe are on-site. Housekeeping is available once per stay.
BnA Alter Museum offers 31 air-conditioned accommodations with tablet computers and a safe. Each accommodation is individually furnished and decorated. Pillowtop beds feature down duvets and premium bedding. Guests can make use of the in-room fridges and coffee/tea makers.

Bathrooms include baths or showers, bathrobes, slippers and bidets. This Kyoto hotel provides complimentary wireless Internet access. Additionally, rooms include complimentary bottles of water and a hairdryer. An iron/ironing board and change of towels can be requested. Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the helpful staff at BnA Alter Museum. During your stay, you're just a quick walk from Kawaramachi Street. Free WiFi in public areas, a bar and a coffee shop/cafe are available.
  • Free WiFi
  • Grab something to eat at the coffee shop/cafe or stop for a drink at the bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Services include a concierge, tour or ticket assistance and luggage storage
  • Steps from Kawaramachi Street and 5 minutes on foot from Pontocho Alley
There's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. BnA Alter Museum also features tour/ticket assistance, concierge services, and a front desk safe.

Smoking is allowed in designated areas at this 4-star Kyoto hotel.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 8:00 AM to 11:00 AM.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily cooked-to-order breakfast available 8:00 AM to 11:00 AM for a fee: JPY 1,650 for adults and JPY 880 for children
  • A bar/lounge
  • A coffee shop/cafe

Family friendly

  • In-room refrigerator
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Tablet computer

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning
  • Electrical adapters
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Additional fees apply to children 0-3 years old for breakfast when sharing existing bedding.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 200–1,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately JPY 1650 for adults and from JPY 880 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
Property Registration Number 京都府指令保医セ第87

We should mention

  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

BnA Alter Museum Kyoto
BnA Alter Museum Hotel
BnA Alter Museum Kyoto
BnA Alter Museum Hotel Kyoto
BnA Alter Museum Hotel Kyoto
BnA Alter Museum Hotel

BnA Alter Museum Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 132 out of 190 reviews
Rating 8 - Good. 33 out of 190 reviews
Rating 6 - Okay. 18 out of 190 reviews
Rating 4 - Poor. 6 out of 190 reviews
Rating 2 - Terrible. 1 out of 190 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Ihor

Stayed 1 night in Jan 2025

10/10 Excellent

Ivy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was amazing! We loved our room as well, super unique, very clean, view was also great!
Stayed 2 nights in Jan 2025

10/10 Excellent

Halleh

Stayed 3 nights in Dec 2024

4/10 Poor

maria e

Disliked: Cleanliness
It was a clean restaurant, but the breakfast was very small. We couldn’t get refills nor additional food.
Stayed 2 nights in Dec 2024

10/10 Excellent

Vanessa, New york

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fun, creative, clean, pleasant staff, great area! Loved it and would stay again. Spacious rooms and inspiring surrounding.staff was delightful.
Stayed 4 nights in Dec 2024

10/10 Excellent

Fakhteh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2024

6/10 Okay

Yonatan

Liked: Cleanliness, staff & service, property conditions & facilities

Art hotel

A special and artistic boutique hotel. Small but delicious and good breakfast. Courteous and helpful staff. Japanese-style accommodation in most rooms. It was not clear from the photos on the website that most of the beds are low. Sometimes the art in the rooms causes discomfort for guests and some of the room furnishings are in compartments in the hallway, so the rooms are not very comfortable to use.
Stayed 2 nights in Oct 2024

10/10 Excellent

Charles

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay and BNA Alter Museum. We are big fans of Meow Wolf and art in general every room is BNA Alter is an art installation. We would love to come back and stay at a different room for a new immersion art experience.
Stayed 1 night in Dec 2024

8/10 Good

Ali

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Ali

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Chris

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is awesome but I more so recommend it for younger people. It has a younger crowd but is nice for everyone
Stayed 7 nights in Nov 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Galapagos dansche worked well to have some privacy. We like the location, not close to anything specific, but close to a variety of food and temples.
Stayed 4 nights in Nov 2024

10/10 Excellent

Mathew

Stayed 1 night in Oct 2024

10/10 Excellent

Diya

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Kate

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here for 1 night and wished we stayed longer! Our room had a lovely view of the river and all of the temples. Room was very pretty and spacious. Bathroom was nice, large and clean.
Stayed 1 night in Oct 2024

8/10 Good

Lucy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Undoubtedly cool, the gorgeousness of my room did not translate into comfort. The bed and pillows were comfy enough but the “desk” was hard to use and I ended up needing a folding chair and table (that they offer) to make the room more usable. I stayed for 5 nights and my room was only cleaned once. I was told this would happen when I checked in and I could’ve asked for the room to be cleaned at other times. The breakfast was great, they have a system where you have to remember to pre-order and book a time slot for the following morning the day before. Reduces food waste!
Stayed 5 nights in Oct 2024

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

Autumn

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly recommend

BnA is an interesting property that I would absolutely stay in again! The staff were all so friendly and very accommodating!
Stayed 1 night in Oct 2024

6/10 Okay

Glenn

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 3 nights in Oct 2024

10/10 Excellent

Glenn

Liked: Staff & service, property conditions & facilities
Great location and staff. Hotel was clean and in a great location for shopping and Gion district.
Stayed 2 nights in Oct 2024

8/10 Good

Bartholomew James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very cool hotel, lovely people. Fun experience, little tight on space in the room with two people and luggage, however it's an Art Room, so that's exactly what it is and does that well.
Stayed 3 nights in Oct 2024

10/10 Excellent

Chris

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very cool with an amazing artwork and light show. The shower was great too! Probably the nicest from our whole trip! Location was good and close to Gion, Nishiki Market and local trains.
Stayed 3 nights in Sep 2024

10/10 Excellent

Wojciech

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed there 6 nights and loved there. The room 303 was spacious - especially in Japan. Original decoration - truly living in art, great modern bathroom, and very accommodating and plesant staff. Close to everything with bus stop&7eleven just outside. Laundry less than 5 min walk. Great coffee area and coffee itself - breakfast options are quite limited, but again, the staff was very accommodating in terms of food requirements. We stayed in 3 hotels in Japan so far, and this was our favourite. They also have bar and little art gallery on the ground floor.
Stayed 6 nights in Sep 2024

4/10 Poor

Cynthia

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
The bed was horribly uncomfortable. It was like sleeping on a futon. There was no chair in the room. Sitting on the bed edge was uncomfortable because the platform was hard with sharp corners. There were no washcloths. Only hand towels and bath towels. The platform for taking shoes off was too small. Just very poorly designed. It was more about showing off the artist’s painting vs making guests comfortable.
Stayed 2 nights in Sep 2024

10/10 Excellent

melissa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel but room was a little in practical especially with 3 suitcases and know where to put them Great artwork rooms but definantly need more storage options great hotel for. 1 or 2 night stay but any longer I think it would be difficult especially they don’t have laundry facilities and our room only got made up once and were their for 4 days breakfast was ok but definantly prefer a buffet as everything in unlimited and only one coffee or juice was an option but was a great hotel overall just afew minor things compared to the other hotels we have stay at in japan
Stayed 4 nights in Sep 2024