HOTEL ARU KYOTO

3.0 star property

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Photo gallery for HOTEL ARU KYOTO

Exterior
Down duvets, in-room safe, desk, laptop workspace
Terrace/patio
Restaurant
Exterior

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Breakfast available
  • 24/7 front desk
  • Laundry
  • Air conditioning
  • Free WiFi

Explore the area

Map
48 dikokuchou nakagyouku, Kyoto, kyoto, 604-8031
  • Kawaramachi Street
    ‪1 min walk‬
  • Pontocho Alley
    ‪1 min walk‬
  • Shijo Street
    ‪7 min walk‬
  • Osaka (ITM-Itami)
    ‪63 min drive‬

Room options

Basic Double Room

  • Sleeps 2
  • 1 Double Bed

Superior Twin Room

  • Mountain view
  • Sleeps 2
  • 2 Large Single Beds

Deluxe Twin Room

  • Mountain view
  • Sleeps 2
  • 2 Single Beds

Superior Double Room

  • Sleeps 2
  • 1 King Bed

Deluxe Double Room

  • 19 sq m
  • Mountain view
  • Sleeps 2
  • 1 Double Bed

Basic Twin Room

  • 20 sq m
  • Sleeps 2
  • 2 Large Single Beds

Standard Twin Room

  • Sleeps 2
  • 2 Large Single Beds

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About this property

HOTEL ARU KYOTO

Hotel with a 24-hour front desk, steps from Kawaramachi Street
This smoke-free hotel features dry cleaning, laundry facilities and a 24-hour front desk. Other amenities include a vending machine. Weekly housekeeping is available.
HOTEL ARU KYOTO offers 55 accommodations with a safe and complimentary slippers. Beds feature down duvets. 40-inch flat-screen televisions come with satellite channels.

Bathrooms include a combined bath/shower unit, designer toiletries, toilets with an electronic bidet and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Additionally, rooms include a hairdryer and blackout curtains. In-room massages, an iron/ironing board and change of towels can be requested. Housekeeping is provided on a weekly basis.

Our customers tell us that they can't get enough of the helpful staff at HOTEL ARU KYOTO. During your stay, you're just a quick walk from Nishiki Market. Breakfast (surcharge) and dry cleaning service are available.
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Buffet breakfast served daily for a fee
  • Amenities include laundry facilities, a lift and a vending machine
  • Steps from Kawaramachi Street and Pontocho Alley
As a guest of HOTEL ARU KYOTO, you'll find a vending machine, laundry facilities, and dry cleaning/laundry services. The front desk is open around the clock.

This 3-star Kyoto hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 10:00 AM.

Languages

Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)

Parking and transport

  • No on-site parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: JPY 1,870 for adults and JPY 1,870 for children

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (weekly)

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in hallways (99 centimetre high)
  • Lever door handles
  • Lift (99 centimetre wide door)
  • Stair-free path to entrance
  • Thin carpet in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Toilet with electronic bidet
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with satellite channels

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 200–1,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 1870 for adults and from JPY 1870 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system and outdoor lighting
Front desk staff will greet guests on arrival at the property.

We should mention

  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

HOTEL ARU KYOTO Hotel
HOTEL ARU KYOTO kyoto
HOTEL ARU KYOTO Hotel kyoto

HOTEL ARU KYOTO Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 91 out of 114 reviews
Rating 8 - Good. 18 out of 114 reviews
Rating 6 - Okay. 3 out of 114 reviews
Rating 4 - Poor. 1 out of 114 reviews
Rating 2 - Terrible. 1 out of 114 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Sobhan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay and very friendly staff. Room was a bit small but very well appointed. Breakfast was superb and location wonderful
Stayed 4 nights in Nov 2024

8/10 Good

Madeleine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel Aru Kyoto was very beautiful, right in the heart of Kyoto. Our room was quite comfortable, though the pillows were a little too firm for my liking, which seems to be a regular occurance in Japan. We got discounted drink tickets for the bar downstairs upon arrival, which was appreciated, and the bar was always quiet and peaceful when we were passing through. The front of house staff also helped us ship our large luggage overnight to Tokyo, which we would recommend taking advantage of if you are visiting with a large bag in tow! My main gripe was that the nearby streets are lined with bars and most nights we were subjected to hearing loud karaoke warbling or drunken shouting from below if we had the windows open at all. The aircon system did not seem to go below 20c, so if the windows were closed it did get a bit stuffy at night. Otherwise it was a lovely hotel, and we would consider staying there again. Thank you!
Stayed 2 nights in Nov 2024

10/10 Excellent

Serge

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay in Kyoto! Near Sanjo station that takes you to Osaka.
Stayed 2 nights in Nov 2024

10/10 Excellent

Ichiji

Liked: Cleanliness, staff & service, property conditions & facilities
The price was autumn color leaves season price so it was higher price but the season is delayed this year. I missed autumn color leaves. I felt the price was too expensive because of it. It should be excellent as regular price.
Stayed 1 night in Nov 2024

10/10 Excellent

Reif

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the early 20th century style and low key vibe of this hotel! Everything we wanted to see was close by. Popular shopping, eating and drinking areas were within a 5-10 minute walk, but the noise did not follow us back to the hotel. Proximity to the canal was a wonderful amenity.
Stayed 4 nights in Nov 2024

6/10 Okay

Teresa

Disliked: Amenities
Small room with very limited amenities. Poor soundproofing with outside noise all night.
Stayed 1 night in Nov 2024

10/10 Excellent

Saffron.

Liked: Cleanliness, staff & service, property conditions & facilities
Honestly the place is perfectly placed near hot spots for shopping, restaurants and Jazz but also romantic evening river walks - staff very lovely particularly the breakfast lady and a couple of the young lads were so polite and efficient /the stained glass windows nice look and our first room ( yes extended stay on 6th floor perfect view, water and bathroom stuff all free x great pjs - near by best noodles at Omen and Gyzo opposite, coffee barista world class on the bridge at the corner and Hello Dolly Jazz
Stayed 4 nights in Nov 2024

10/10 Excellent

Nikki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Oct 2024

6/10 Okay

Joanne

Liked: Cleanliness, staff & service
Great location but a bit well worn
Great location, a bit noisy at night, laneway with restaurants and bars right outside. Bed and pillows hard. Very well worn not sure I’d stay again.
Stayed 1 night in Oct 2024

10/10 Excellent

Tracy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our favourite hotel during our 2 week Japanese holiday. Excellent location, spacious and so convenient to bus and trains.
Stayed 5 nights in Oct 2024

10/10 Excellent

Sam

Stayed 5 nights in Oct 2024

10/10 Excellent

Skyler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room space, window provides city scape and mountain view. Rooftop accessible space that you can eat in our just look out over the city if you like. Next to the river and the shopping street.
Stayed 5 nights in Oct 2024

8/10 Good

Joanne

Liked: Cleanliness, staff & service
Comfortable in great position
Fabulous position, easy to see sites of Kyoto. It is very noisy at night, it’s on a laneway with lots of bars and windows aren’t sound proof.
Stayed 2 nights in Oct 2024

10/10 Excellent

Henry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, near the subway, bus stops, shopping, and near Pontocho Alley and the Nishiki Market. Kind and friendly staff!
Stayed 3 nights in Oct 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was very impressed with not only the hotel staff who were extremely helpful but the hotel itself. It was very clean & my room was pretty spacious for Japanese hotels and very comfortable. Pretty large bathroom & a great shower. Most importantly it was extremely convenient to all the great shopping, Nishi Market, great restaurants & the Gion area. I highly recommend this hotel.
Stayed 5 nights in Oct 2024

10/10 Excellent

Stuart

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great choice in Kyoto
Super friendly and helpful staff. Great location for public transport, shopping and nightlife. The breakfast buffet was great, the hotel bar was a quiet refuge from the busier bars in the area. Their unlimited wine for an hour for 1000 yen was hard to refuse.
Stayed 5 nights in Oct 2024

10/10 Excellent

Andrew

Travelled with partner
Liked: Staff & service, property conditions & facilities
Wonderful hotel probably our favourite on all our stays in Japan. Close to all the restaurants and bars, easy walk to subway and bus stops.
Stayed 4 nights in Oct 2024

10/10 Excellent

Betty

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Mackenzie

Liked: Cleanliness, staff & service, property conditions & facilities
We had a great stay!
Stayed 4 nights in Oct 2024

10/10 Excellent

Denise

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel has a special vintage charm. Staff very friendly and helpful. I would recommend this hotel.
Stayed 1 night in Sep 2024

8/10 Good

Lori

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The staff were helpful and polite - even returned the money we spent on laundry when the machines did not dry well. The breakfast buffet was to die for!!
Stayed 3 nights in Oct 2024

10/10 Excellent

Harrison

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing hotel for the pricing, very clean and friendly staff always happy to help
Stayed 2 nights in Sep 2024

10/10 Excellent

Alexandra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great stay at this hotel. It’s stylish and clean and in a great area. Upper patio with a great view was a nice touch. Vending machines on the second floor but I didn’t check it out as there is a 24 hour Lawson around the corner. Any toiletries we forgot and then some were available in the lobby for free. Staff were pleasant and could speak English. Thanks for a great stay.
Stayed 1 night in Sep 2024

10/10 Excellent

Nobuyuki

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024