HOTEL THE MITSUI KYOTO, a Luxury Collection Hotel & Spa

5.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for HOTEL THE MITSUI KYOTO, a Luxury Collection Hotel & Spa

Exterior
3 restaurants, breakfast, lunch, dinner served; French cuisine
Exterior
Egyptian cotton sheets, premium bedding, minibar, in-room safe
Hot tub, body treatments, sports massages, 4 treatment rooms, massages

Reviews

9.6 out of 10

Exceptional

Popular amenities

  • Spa
  • Bar
    Bar
  • Gym
    Gym
  • Breakfast available
    Breakfast available
  • Housekeeping
    Housekeeping
  • Laundry
    Laundry

Explore the area

Map
284 Nijoaburanokojicho, Aburanokoji St., Nijo-Sagaru, Nakagyo-ku, Kyoto, Kyoto, 604 0051
  • Nijō Castle
    7 min walk
  • Sanjo Street
    8 min walk
  • Shijo Street
    13 min walk
  • Osaka (ITM-Itami)
    61 min drive

Room options

Deluxe Room, 2 Double Beds, City View

  • 47 sq m
  • City view
  • Sleeps 3
  • 2 Double Beds

Deluxe Room, 1 King Bed, Non Smoking, City View

  • 43 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Suite, 1 King Bed, Non Smoking, Courtyard View

  • 101 sq m
  • Sleeps 3
  • 1 King Bed

Suite, 2 Double Beds, Non Smoking, Courtyard View

  • 111 sq m
  • Sleeps 3
  • 2 Double Beds

Executive Suite, 1 King Bed, Non Smoking, City View

  • 86 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Suite, 1 King Bed, Non Smoking, View

  • 112 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Executive Suite, 2 Double Beds, Non Smoking, City View

  • 78 sq m
  • City view
  • Sleeps 3
  • 2 Double Beds

Suite, 2 Double Beds, Non Smoking, View

  • 112 sq m
  • City view
  • Sleeps 3
  • 2 Double Beds

Deluxe Suite, 1 King Bed, Non Smoking, City View

  • 55 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Premier Room, 2 Double Beds, Non Smoking, City View

  • 50 sq m
  • City view
  • Sleeps 3
  • 2 Double Beds

Premier Room, 1 King Bed, Non Smoking, City View

  • 50 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Room, 2 Double Beds, Non Smoking, Garden View

  • 50 sq m
  • Sleeps 3
  • 2 Double Beds

Room, 1 King Bed, Non Smoking, Garden View

  • 50 sq m
  • Sleeps 3
  • 1 King Bed

Room, 2 Double Beds, Non Smoking, View

  • 50 sq m
  • City view
  • Sleeps 3
  • 2 Double Beds

Suite, 1 King Bed, Non Smoking, Garden View

  • 95 sq m
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Non Smoking, View

  • 50 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

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About this property

HOTEL THE MITSUI KYOTO, a Luxury Collection Hotel & Spa

Luxury Kyoto hotel in Central Kyoto with 3 restaurants
This smoke-free hotel features 3 restaurants, a full-service spa and a 24-hour health club. WiFi in public areas is free. Other amenities include a bar/lounge, a coffee shop/cafe and valet parking. Housekeeping is available on request.
HOTEL THE MITSUI KYOTO, a Luxury Collection Hotel & Spa offers 160 accommodations with minibars and espresso makers. Beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. 55-inch flat-screen televisions come with digital channels. Bathrooms include a separate bath and shower with a rainfall showerhead, dressing gowns, slippers and toilets with an electronic bidet.

This Kyoto hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. In-room massages, hypo-allergenic bedding and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Hot springs and a 24-hour health club are featured at the hotel. Other recreational amenities include a 24-hour fitness centre.
Guests can pamper themselves with a trip to the on-site spa, which has 4 treatment rooms. Services include sports massages and body treatments. The spa is equipped with a hot tub. The spa is open daily. Guests under 16 years old are not allowed in the spa. There are hot springs open between 7:00 AM and 10:30 PM.
Our customers tell us that they can't get enough of the helpful staff at HOTEL THE MITSUI KYOTO, a Luxury Collection Hotel & Spa. During your stay, you're just a quick walk from Nijō Castle. Enjoy features like free WiFi in public areas, plus 3 restaurants and a full-service spa.
  • Free WiFi
  • Enjoy French cuisine with garden views at 都季 TOKI, one of the property's 3 restaurants
  • Full breakfast served daily for a fee
  • Valet parking available for a fee
  • Treat yourself to massages or body treatments at the spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes hot springs and a 24-hour gym
  • 7 minutes by foot from Nijō Castle and a 3-minute drive from Nishiki Market
HOTEL THE MITSUI KYOTO, a Luxury Collection Hotel & Spa offers its guests a full-service spa, hot springs, and a 24-hour health club. There are 3 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Multilingual staff, tour/ticket assistance, and a garden are also featured at the luxury HOTEL THE MITSUI KYOTO, a Luxury Collection Hotel & Spa. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 5-star Kyoto hotel is smoke free.

For a fee, guests can enjoy a full breakfast daily from 7:00 AM to 10:00 AM.
都季 TOKI – Overlooking the garden, this fine-dining restaurant specialises in French cuisine and only serves dinner.
FORNI(フォルニ) – Overlooking the garden, this restaurant specialises in Italian cuisine and serves breakfast, lunch and dinner. Open daily.
THE GARDEN BAR – Overlooking the garden, this bar only serves light fare. Guests can enjoy drinks at the bar. Open daily.

Awards and affiliations

HOTEL THE MITSUI KYOTO, a Luxury Collection Hotel & Spa is listed in the 2021 Condé Nast Traveller Hot List.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Onsite parking available only on request
  • Covered valet parking on site (JPY 4,000 per day; includes in/out privileges)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 10:00 AM for a fee: JPY 6,100 for adults and JPY 3,000 for children
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • FORNI(フォルニ)
  • THE GARDEN BAR
  • 都季 TOKI

Family friendly

  • Free cot

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Outdoors

  • Garden
  • Vegetable garden

Full-service spa

  • 4 treatment rooms
  • Body treatments
  • Hot spring
  • Hot springs open from 7:00 AM - 10:30 PM
  • Hot springs water temperature - 38 ºC
  • In-room massages
  • Spa open daily
  • Spa tub
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height electrical sockets in bathroom
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-width doorways

More

  • 5 floors
  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Children's slippers
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toilet with electronic bidet
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Late check-in subject to availability

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

The property will be renovating from 14 January 2025 to 15 January 2025 (completion date subject to change). The following areas are affected:
  • Hot springs
During renovations, the hotel will make every effort to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for JPY 25300.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 200–1,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately JPY 6100 for adults and from JPY 3000 for children
  • Valet parking fee: JPY 4000 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: JPY 25300.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property uses solar energy
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

We should mention

  • Hot springs access available from 7:00 AM to 10:30 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

Mitsui Kyoto Luxury Collection
Hotel The Mitsui Kyoto a Luxury Collection Hotel Spa
Hotel The Mitsui Kyoto, a Luxury Collection Hotel & Spa Hotel
Hotel The Mitsui Kyoto, a Luxury Collection Hotel & Spa Kyoto

HOTEL THE MITSUI KYOTO, a Luxury Collection Hotel & Spa Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 61 out of 70 reviews" "
Rating 8 - Good. 4 out of 70 reviews" "
Rating 6 - Okay. 2 out of 70 reviews" "
Rating 4 - Poor. 1 out of 70 reviews" "
Rating 2 - Terrible. 2 out of 70 reviews" "

10/10

Cleanliness

9.6/10

Staff & service

10/10

Amenities

10/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Pranav, Bellevue

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

10/10 Excellent

miguelangel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked Everything Nice enviroment Just takes too long to get room fixed everyday
Stayed 3 nights in Aug 2024

10/10 Excellent

Sabelle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfection
Nothing short of an elevated experience. Truly amazing property and wonderful staff. The attention to detail is outstanding. So comfortable and serene, we were only sorry to leave :)
Stayed 4 nights in Jul 2024

10/10 Excellent

Mohamed

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Asian luxury.
Stayed 2 nights in Jul 2024

10/10 Excellent

Shlee

Travelled with family
Beautiful property and the ohnsen was the best part
Stayed 1 night in Jun 2024

10/10 Excellent

john

Liked: Cleanliness, staff & service, property conditions & facilities
This was our favorite stay during our 2 week Japan vacation. The hotel is impeccably designed with attention to detail around every corner. The service is amazing with genuine Japanese hospitality We can’t wait to return to the Mitsui!
Stayed 2 nights in Jun 2024

10/10 Excellent

Allison

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in May 2024

10/10 Excellent

Douglas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Having traveled to over 50 countries and cannot remember ever having better service at any hotel!!!
Stayed 4 nights in May 2024

10/10 Excellent

William

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in May 2024

10/10 Excellent

Roger

Liked: Cleanliness, staff & service, property conditions & facilities
Superb in all respects. Thermal springs absolutely a stand out. Service like no other. Y1900 for a coffee is a bit rich but it was excellent. Little noisy in street side rooms
Stayed 3 nights in Apr 2024

8/10 Good

James

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We liked the physical property and the helpfulness of the front desk and concierge staff. The restaurant staff were not as customer service oriented.
Stayed 5 nights in Apr 2024

10/10 Excellent

Sarang

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property with lovely, caring and friendly staff.
Stayed 4 nights in Apr 2024

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything! This hotel is very special.
Stayed 1 night in Mar 2024

10/10 Excellent

Javier

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2024

10/10 Excellent

Titi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous boutique hotel. Japanese culture at its best
Stayed 1 night in Feb 2024

10/10 Excellent

Tabitha

The property is stunning. The staff is friendly and thoughtful. If I would have changed anything, it would be a bit more deeper massage during spa, and restaurant seemed to have some young staff who were not as polished as other experiences I have had. Otherwise stay was lovely.
Stayed 1 night in Feb 2024

10/10 Excellent

Philip

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities

10/10 Excellent

Ugur

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2023

10/10 Excellent

James

Stayed 3 nights in Dec 2023

10/10 Excellent

Farhad

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Amazing design. Amazing attention to detail in interior finishes. Extraordinary staff, but concierge made a bad choices in suggesting the Kenniji Gion Maruyama restaurant which was priced like a three start Michelin restaurant, but did not deserve even to be in the Michelin Guide. The Kaiseki menu was so bad that we were embarrased in front of our guests. The concierge also booked a car to go to the Miho Museum, but the driver was so unprofessional that he could not find the museum with his GPS.
Stayed 7 nights in Nov 2023

10/10 Excellent

Richard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Upscale W vibe is alive in Osaka!
Stayed 2 nights in Nov 2023

6/10 Okay

Theodore

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities

10/10 Excellent

Ruben, Rancho Palos Verdes

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hotel Mitsui Kyoto is an outstanding hotel in all respects. The hotel staff are genuinely kind and attentive to guests. The rooms are large, well designed and tastefully furnished. Our concierge was excellent and provided great service from getting reservations for dining to arranging for our luggage to be shipped to our next hotel destination in Tokyo.
Stayed 3 nights in Oct 2023

10/10 Excellent

Christopher

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extraordinary Experience!
Stayed 3 nights in Sep 2023

10/10 Excellent

Sarah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Blown away by this hotel. My husband and I just came from 2-night stay to start our honeymoon and loved every second from the minute we walked in. The hospitality is unreal. Even before you arrive, they are emailing you to see if you need help with reservations. I must have emailed the concierge 20 times and they always got back to me immediately and were extremely helpful. We had the garden view room that looks onto the giant gardens which was unbelievably calming and serene. The thermal spas are incredible with a rain shower feature. The showers/baths in the room are incredible. Bed coildnnot be more comfortable and room has two automatic blinds - blackout and a sheer one. Turn down service every night with included pajamas that are comfortable that we bought them ourselves. Highly recommend matcha tea ceremony and breathwork session. I only wish we had time for a spa treatment. Don’t hesitate and book!!!