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KAYA Kyoto Nijo Castle, BW Signature Collection by Best Western

4.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for KAYA Kyoto Nijo Castle, BW Signature Collection by Best Western

Exterior
Deluxe Twin Room, Non Smoking, Bathtub | Room amenity
Exterior
Superior Room, 2 Double Beds, Non Smoking, Refrigerator,Ceiling height 3m | Premium bedding, minibar, in-room safe, soundproofing
Bar (on property)

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • 24/7 front desk
  • Bar
  • Gym
  • Breakfast available
  • Housekeeping
  • Air conditioning

Explore the area

Map
50 Daimonji-cho Marutamachi-Sagaru, Kyoto, Kyoto Prefecture, 604-0071
  • Nijō Castle
    12 min walk
  • 餃子の王将府庁前店
    1 min walk
  • Marutamachi Station
    8 min walk
  • Osaka (ITM-Itami)
    55 min drive

Room options

View all photos for Standard Twin Room, Non Smoking, Bathtub

Standard Twin Room, Non Smoking, Bathtub | Premium bedding, minibar, in-room safe, soundproofing

Standard Twin Room, Non Smoking, Bathtub

  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Twin Room, Non Smoking, Bathtub

Superior Twin Room, Non Smoking, Bathtub | Premium bedding, minibar, in-room safe, soundproofing

Superior Twin Room, Non Smoking, Bathtub

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | Premium bedding, minibar, in-room safe, soundproofing

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking, Bathtub

Deluxe Room, 1 King Bed, Non Smoking, Bathtub | Premium bedding, minibar, in-room safe, soundproofing

Deluxe Room, 1 King Bed, Non Smoking, Bathtub

  • Sleeps 3
  • 1 King Bed

View all photos for Signature Room, Non Smoking, Bathtub (Suite)

Signature Room, Non Smoking, Bathtub (Suite) | Premium bedding, minibar, in-room safe, soundproofing

Signature Room, Non Smoking, Bathtub (Suite)

  • Sleeps 7
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed, Non Smoking, Bathtub

Superior Room, 1 King Bed, Non Smoking, Bathtub | Premium bedding, minibar, in-room safe, soundproofing

Superior Room, 1 King Bed, Non Smoking, Bathtub

  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 2 Double Beds, Non Smoking, Refrigerator,Ceiling height 3m

Superior Room, 2 Double Beds, Non Smoking, Refrigerator,Ceiling height 3m | Premium bedding, minibar, in-room safe, soundproofing

Superior Room, 2 Double Beds, Non Smoking, Refrigerator,Ceiling height 3m

  • Sleeps 2
  • 2 Double Beds

View all photos for Executive Room, 2 Double Beds, Non Smoking, Bathtub ,Ceiling height 3m(with Single Sofabed)

Executive Room, 2 Double Beds, Non Smoking, Bathtub ,Ceiling height 3m(with Single Sofabed) | Premium bedding, minibar, in-room safe, soundproofing

Executive Room, 2 Double Beds, Non Smoking, Bathtub ,Ceiling height 3m(with Single Sofabed)

  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 2 Double Beds, Non Smoking, Bathtub,Ceiling height 3m(with Single Sofabed)

Deluxe Room, 2 Double Beds, Non Smoking, Bathtub,Ceiling height 3m(with Single Sofabed) | Premium bedding, minibar, in-room safe, soundproofing

Deluxe Room, 2 Double Beds, Non Smoking, Bathtub,Ceiling height 3m(with Single Sofabed)

  • Sleeps 3
  • 2 Double Beds

View all photos for Premier Twin Room, Non Smoking, Bathtub

Premier Twin Room, Non Smoking, Bathtub | Premium bedding, minibar, in-room safe, soundproofing

Premier Twin Room, Non Smoking, Bathtub

  • Sleeps 6
  • 2 Double Beds

View all photos for Executive Twin Room, Non Smoking, Bathtub

Executive Twin Room, Non Smoking, Bathtub | Premium bedding, minibar, in-room safe, soundproofing

Executive Twin Room, Non Smoking, Bathtub

  • Sleeps 6
  • 2 Double Beds

View all photos for Superior Twin Room, Non Smoking (Accessible Room)

Superior Twin Room, Non Smoking (Accessible Room) | Premium bedding, minibar, in-room safe, soundproofing

Superior Twin Room, Non Smoking (Accessible Room)

  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Twin Room, Non Smoking, Bathtub

Deluxe Twin Room, Non Smoking, Bathtub | Room amenity

Deluxe Twin Room, Non Smoking, Bathtub

  • Sleeps 5
  • 2 Double Beds

Similar properties

Interior

THE BLOSSOM KYOTO

Free WiFi
Restaurant
Air conditioning
Gym
4.8 out of 5, Exceptional, (1468)
The price is €117
for 1 room
includes taxes & fees
5 Jan - 6 Jan
THE BLOSSOM KYOTO

About this property

KAYA Kyoto Nijo Castle, BW Signature Collection by Best Western

Hotel with a fitness centre, near Nijō Castle
This smoke-free hotel features a restaurant, a fitness centre and a bar/lounge. WiFi in public areas is free. Other amenities include a coffee shop/cafe, concierge services and a 24-hour front desk. Change of towels is available on request
KAYA Kyoto Nijo Castle, BW Signature Collection by Best Western offers 57 air-conditioned accommodations with a safe and complimentary bottles of water. Beds feature premium bedding. LCD televisions come with digital channels. Coffee/tea makers and minibars are provided. Bathrooms include dressing gowns, designer toiletries, bidets and complimentary toiletries. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.
Recreational amenities at the hotel include a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at KAYA Kyoto Nijo Castle, BW Signature Collection by Best Western. During your stay, you'll be within walking distance of Nijō Castle. Free WiFi in public areas, a restaurant and a gym are available.
  • Free Wi-Fi in some public areas
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Continental breakfast served daily for a fee
  • Amenities include a front desk safe, a computer and a lift
  • On-site recreation includes a gym
  • 12 minutes by foot from Nijō Castle and a 2-minute drive from Kawaramachi Street
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. KAYA Kyoto Nijo Castle, BW Signature Collection by Best Western also features a fitness centre, concierge services, and a front desk safe. A complete renovation of KAYA Kyoto Nijo Castle, BW Signature Collection by Best Western was completed in May 2023.

This 4-star Kyoto hotel is smoke free.

For a fee, guests can enjoy a continental breakfast daily from 7:30 AM to 10:30 AM.
KAYA Kyoto Nijo Castle, BW Signature Collection by Best Western has a restaurant on site.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily continental breakfast available 7:30 AM to 10:30 AM for a fee: JPY 2,750 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Gym

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)

Business services

  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Smooth flooring in public areas
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bidet
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Heated bathroom floor
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • LCD TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 2:00 AM
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 200–1,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately JPY 2750 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

We should mention

  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

Kaya Kyoto Nijo Castle Bw Signature Collection

KAYA Kyoto Nijo Castle, BW Signature Collection by Best Western Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 96 out of 128 reviews" "
Rating 8 - Good. 19 out of 128 reviews" "
Rating 6 - Okay. 7 out of 128 reviews" "
Rating 4 - Poor. 3 out of 128 reviews" "
Rating 2 - Terrible. 3 out of 128 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Rebecca

Stayed 3 nights in Sep 2024

10/10 Excellent

Kimberly

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was lovely, nice amenities, and the staff very accommodating.
Stayed 3 nights in Sep 2024

6/10 Okay

Suleiman

Disliked: Staff & service
Staff were not competent English speakers which is unexpected for a hotel (which presumably consistently hosts non-Japanese speakers). Room cleaning service was poor quality. Hotel well-located (next to Nijo castle)
Stayed 3 nights in Aug 2024

10/10 Excellent

mohssen

Stayed 3 nights in Aug 2024

10/10 Excellent

YINGYING

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, quiet and clean.
Stayed 3 nights in Aug 2024

8/10 Good

Catherine, Huntington Beach

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Almost everything about this hotel is perfect. The room was very clean and the staff are just the best! I especially liked the bathroom, which we had the standing shower and tub. The water pressure is strong and I feel like I get a little massage from it. My only complaint of the hotel is the location. It is 11 minutes away from the nearest subway station and walking in the summer heat was too much. The nearest bus stop is 3 minutes away so that helped. Dining options are not as great as it is in an area that is more residential. Although the very best sushi restaurant we ever had is just across the hotel. I think if this hotel was located in a more popular area the daily rate would have been much higher. So we paid mid price for a luxury hotel. They don’t have laundromat on site but provide laundry service. There was a coin laundromat on the street behind the hotel so it was not too bad to walk over to do our laundry. Would we choose this place again? If in cooler weather we would definitely stay here again as walking for 11 minutes is not bad if it is not too hot. And if you like a quiet area, then this hotel is perfect.
Stayed 4 nights in Aug 2024

4/10 Poor

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Nice hotel but no amenities and poor service. Location was great though.
Stayed 5 nights in Aug 2024

6/10 Okay

Ana Laura

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
They couldn’t provide us extra pillows. And the front desk personal speaks a little English.
Stayed 2 nights in Aug 2024

10/10 Excellent

Tom

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

James

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay at KAYA Kyoto Nijo Castle was truly delightful for me and my wife. The hotel was exceptionally quiet and clean, providing a peaceful and comfortable environment. The staff was incredibly friendly and accommodating, always ready to assist with any needs or questions. Additionally, the location was excellent, making it easy to explore the beautiful city of Kyoto. I highly recommend this hotel for anyone visiting the area.
Stayed 2 nights in Jul 2024

10/10 Excellent

Simran

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Had an amazing stay ! Amenities were as described and staff was absolutely lovely! Will definitely recommend this stay to anyone
Stayed 2 nights in Jul 2024

10/10 Excellent

Lewis

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Staff English proficiency can be better
Stayed 1 night in Jul 2024

10/10 Excellent

Richard

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
they thought of everything in the room!
Stayed 5 nights in Jul 2024

10/10 Excellent

Betty

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
New hotel, clean, efficient customer services, walking distance to castle.
Stayed 2 nights in Jun 2024

8/10 Good

elizabeth

Stayed 4 nights in Jun 2024

10/10 Excellent

ha

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel. Nice modern clean rooms
Stayed 1 night in Jun 2024

10/10 Excellent

Terena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the castle
Stayed 1 night in Jun 2024

10/10 Excellent

Ravi

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent in every way
Stayed 4 nights in Jun 2024

10/10 Excellent

Eri

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice comfortable hotel. The amenities were great.
Stayed 3 nights in Jun 2024

10/10 Excellent

Saint

Stayed 3 nights in May 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
One of the best hotels I’ve ever stayed in. Brand new hotel with everything you need inside. The room has a traditional Japanese house vibe and very pretty. Complimentary beverage in the lounge from 17:00-22:00(including alcohol!) Staff super friendly and several days we opt to not have room service, a bag with fresh towels and new amenity kits were hanging on our doorknob when we came back.
Stayed 3 nights in May 2024

10/10 Excellent

shaienath

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best hotels we stayed in Japan, would defo recommend! Friendly staff and always feel guilty for leaving haha!
Stayed 2 nights in May 2024

10/10 Excellent

Paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the style of the hotel but also the room itself was marvelous and we were so gutted at only staying 1 night Hopefully next year we will ne back but for longer
Stayed 1 night in May 2024

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome gem tucked away
Our room was a beautiful Japanese inspired room with a view facing the neighborhood. The room included all amenities with fruit juices in the room refrigerator, lovely wooden handled razor and other items, a safe, etc. The front desk staff were always friendly and attentive to our questions. The restaurant had delicious and ample meals, even including free coffee, beer, and sake if you were not dining in the restaurant. We would definitely stay there again on our next trip to Kyoto!
Stayed 6 nights in Apr 2024

2/10 Terrible

Brinda

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Basic property. Limited breakfast options. My partner became unwell after eating the scrambled eggs. Looks like leftovers from the day before are reheated. Based on this, would not recommend despite the hotel being in a decent location.
Stayed 3 nights in Apr 2024