6/10 Okay
Jeff
Travelled with family, Travelled with family and small children
21 Dec 2024
Liked: Cleanliness, amenities, property conditions & facilities
It’s a very convenient location and right across the street from the Kyoto Train station. The rooms have a very outdated and inconvenient layout for families. The one thing I noticed I am still finding myself unsure of was the pitch for a paid upgrade upon check in. I was asked if I wanted to upgrade from the room I paid for to a room which I’m starting to wonder was already the one I had booked and reserved. I had asked to show photos from the original room and they said they didn’t have it advertised. Thought it was odd but it was already a long travel day so I went with it as the clerk has mentioned the bathroom layout would be better for my wife and kids. Also another odd thing is this hotel out of the three I have stayed at is the only one that charged me the tourist or occupancy tax. Didn’t question one either but I remembered reading about it. But now wondering if the other hotels had already padded it into the booking and this hotel was just finding ways to charge extra fees to the guest.