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3.8 out of 5

"Rooms were a bit crammed but overall was very good. Staff were very helpful " More

By a verified traveller on Sun 21 May 2017

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Moderate Queen, Non Smoking

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Superior Twin, Non Smoking

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Standard Twin, Non Smoking

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Standard Double, Non Smoking

Bed Count room.options.bedSize.TwinXLBed.Singular Maximum Occupancy 2 Max

Triple (4 beds), Non Smoking

Bed Count 3 Twin Beds Maximum Occupancy 4 Max

Superior Twin, Non Smoking

Bed Count 3 Twin Beds Maximum Occupancy 3 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at Mitsui Garden Hotel Kyoto Sanjo. During your stay, you're just a quick walk from Nishiki Market. Free WiFi in public areas, a full-service spa and a restaurant are available.

  • Free WiFi and wired Internet
  • Enjoy a bite to eat at the restaurant
  • Buffet breakfast served daily for a fee
  • Treat yourself with a visit to the full-service spa
  • Services include dry cleaning/laundry, a porter and luggage storage
  • On-site recreation includes a steam room
  • Within a 10-minute walk of Nishiki Market and Shijo Street

Mitsui Garden Hotel Kyoto Sanjo ratings based on 4 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Mitsui Garden Hotel Kyoto Sanjo

Everyone (3) Couples (1)
4 out of 5

Centrally located

Pros: Location & breakfast and helpful staff
Cons: Needed a bit more western food lines for breakfast
Location: Very convenient
Rooms were a bit crammed but overall was very good. Staff were very helpful

Posted by , from UK on 21 May 2017

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Comment from Hotel Management

28 May 2017 by Front Office Manager

Thank you very much for having stayed at Mitsui Garden Hotel Kyoto Sanjo and taking the time to share your valuable feedback. We are delighted to hear that you were satisfied with our location, breakfast and staff's performance. As you mentioned, we are centrally located in the city and it is a few minutes from exit number 6 of Karasuma-Oike subway station which is 3 stops from Kyoto station. However, we are very sorry to hear that you were dissatisfied with the room. We would like to recommend you that staying at the delux-twin room (25㎡) or the family-room (34㎡). Once again, thank you very much for your review. We look forward to welcoming you in Kyoto in the near future. Front Office Manager

4 out of 5

Ausgezeichnetes Hotel mit perfekter Lokalisation

Hervorragendes Frühstück mit gutem Western Anteil aber auch mit reichlichem japanischen Buffet für Einsteiger. Das Hotel liegt 5 Minuten von grossen U-Bahnstationen wie Bushaltstellen. Suma sumarum - Sauber, Chic und mit japanischem Charakter.

Posted by , from Schweiz on 22 May 2018

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Comment from Hotel Management

22 May 2018 by Front Office Manager

Thank you very much for having stayed at Mitsui Garden Hotel Kyoto Sanjo and taking the time to share your valuable feedback. We are pleased to hear that you were satisfied with the location, breakfast, and cleanliness. As you mentioned, we are located in the middle of the city which has convenience transportations with in a walking distance. Moreover, it is around fifteen minutes to one of the most popular attractions, Nishiki Market. The breakfast is Japanese and Western buffet style and provided some traditional Kyoto dishes as well. Once again, thank you for your precise comment and we look forward to welcoming you here in Kyoto in the near future. Front Office Manager

3 out of 5

hotel Acceuillant

Petite chambre, pas d’armoire pour les habits, manteaux et chaussures

Posted by on 16 Jan 2018

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Comment from Hotel Management

20 Jan 2018 by Front Office Manager

Thank you very much for having stayed at Mitsui Garden Hotel Kyoto Sanjo and taking the time to share your valuable feedback. We hope that you do not mind us writing back in English. We are so pleased to hear that you were satisfied with the comfort. We will keep doing our best to have the guests stay comfortably. On the other hand, we are sorry to hear that you were dissatisfied with the size of room. Actually, we also offer some other types of room, such as deluxe twin (25㎡) and family type (34㎡) room recommended on your next stay in Kyoto. However, we appreciate your comment and we take it to the consideration of further improvement. Once again, thank you for your precious review and we hope to have an opportunity to welcome you here in Kyoto in the near future. Front Office Manager

4 out of 5
Location: erinomainen sijainti
huone oli hieman liian pieni, mutta menetteli, kun oli tarve olla vain 3 yötä.

Posted by , from espoo on 13 Oct 2016

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Property Features

There's a restaurant on site. Public spaces have free WiFi and wired Internet. Mitsui Garden Hotel Kyoto Sanjo offers its guests a full-service spa and a steam room. Mitsui Garden Hotel Kyoto Sanjo also features a vending machine, a garden, and dry cleaning/laundry services. Smoking is allowed in designated areas at this 4-star Kyoto hotel.

  • 1 building
  • 169 guestrooms or units
  • 9 levels
  • Built in 1989
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Garden
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Dining venue

Family Friendly Amenities

  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • Refrigerator

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Transport

  • Train station: Karasuma Station (0.7 km / 0.4 mi)
  • Metro station: Karasuma Oike Station (0.3 km / 0.2 mi)

Room Amenities

Mitsui Garden Hotel Kyoto Sanjo offers 169 air-conditioned accommodations with a safe and coffee/tea makers. Each accommodation is individually furnished. LCD televisions come with satellite channels and pay-per-view films. Bathrooms include a combined bath/shower unit, slippers, toilets with an electronic bidet and complimentary toiletries. Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include a hairdryer and blackout curtains.

  • In-room dining
  • LCD television
  • Satellite channels
  • Films for purchase
  • Fridge
  • Coffee maker
  • Combined shower/bath
  • Hairdryer
  • Safe
  • Slippers
  • Toiletries (free)
  • Toilet with electronic bidet
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout curtains
  • Sound-insulated rooms
  • Climate control
  • Ensuite bathroom
  • Unique furnishings

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily.

Mikura – This restaurant serves breakfast and dinner.

Room service is available.

Nearby Activities

Recreational amenities at the hotel include a steam room.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Bicycle rentals nearby

Spa Services

Guests can indulge in a pampering treatment at the hotel's full-service spa. Public bath/onsen services include an indoor public bath.

  • Indoor public bath (no mineral springs)
  • Tattoos not allowed

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 5 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, American Express, Diners Club and JCB International. Cash is not accepted.

  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are not washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Children stay free - maximum age 5
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Property does not follow regional sanitisation guidelines
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Children stay free
  • Individually-wrapped food options are not available
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 200–1,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 2200 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Kyoto Mitsui Garden Hotel Sanjo
  • Kyoto Sanjo
  • Mitsui Garden Hotel Kyoto Sanjo
  • Mitsui Garden Hotel Sanjo
  • Mitsui Garden Hotel Sanjo Kyoto
  • Mitsui Garden Kyoto Sanjo
  • Mitsui Garden Sanjo
  • Mitsui Garden Sanjo Hotel Kyoto
  • Mitsui Garden Sanjo Kyoto
  • Sanjo Kyoto
  • Mitsui Kyoto Sanjo Kyoto
  • Mitsui Garden Hotel Kyoto Sanjo Hotel
  • Mitsui Garden Hotel Kyoto Sanjo Kyoto
  • Mitsui Garden Hotel Kyoto Sanjo Hotel Kyoto

You should know

  • Children aged 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Guests with tattoos are not able to use the on-site public bathing facilities.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.