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The Hiramatsu Kyoto

4.0 star property

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Photo gallery for The Hiramatsu Kyoto

Exterior
Interior entrance
Lounge
THE HIRAMATSU Suite | Down duvets, minibar, in-room safe, desk
Restaurant

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Room service
  • Housekeeping
  • Breakfast available
  • 24/7 front desk
  • Free WiFi
  • Air conditioning

Explore the area

Map
361 Ennogyojacho, Nakagyoku, Kyoto, Kyoto, 604-8174
  • Shijo Street
    ‪8 min walk‬
  • Nishiki Market
    ‪11 min walk‬
  • Nijō Castle
    ‪13 min walk‬
  • Osaka (ITM-Itami)
    ‪56 min drive‬

Room options

View all photos for *Adult Only Half Board(Japanese Dinner) Superior Room

Down duvets, minibar, in-room safe, desk

*Adult Only Half Board(Japanese Dinner) Superior Room

  • Sleeps 2
  • 2 Large Single Beds

View all photos for *Adult Only Half Board(Japanese Dinner) Deluxe Room

Down duvets, minibar, in-room safe, desk

*Adult Only Half Board(Japanese Dinner) Deluxe Room

  • Sleeps 2
  • 2 Large Single Beds

View all photos for Half Board(Italian Dinner) The Hiramatsu Suite

Down duvets, minibar, in-room safe, desk

Half Board(Italian Dinner) The Hiramatsu Suite

  • Sleeps 4
  • 2 Large Single Beds

View all photos for Half Board(Italian Dinner) Deluxe Room

Down duvets, minibar, in-room safe, desk

Half Board(Italian Dinner) Deluxe Room

  • Sleeps 2
  • 2 Large Single Beds

View all photos for *Adult Only Half Board(Japanese Dinner) Junior Suite

Down duvets, minibar, in-room safe, desk

*Adult Only Half Board(Japanese Dinner) Junior Suite

  • Sleeps 4
  • 2 Large Single Beds

View all photos for *Adult Only Half Board(Japanese Dinner) Deluxe Premium Room

Down duvets, minibar, in-room safe, desk

*Adult Only Half Board(Japanese Dinner) Deluxe Premium Room

  • Sleeps 3
  • 2 Large Single Beds

View all photos for Junior Suite

Junior Suite | Down duvets, minibar, in-room safe, desk

Junior Suite

  • 87 sq m
  • Sleeps 6
  • 2 Large Single Beds

View all photos for Half Board(Italian Dinner) Superior Room

Down duvets, minibar, in-room safe, desk

Half Board(Italian Dinner) Superior Room

  • Sleeps 2
  • 2 Large Single Beds

View all photos for THE HIRAMATSU Suite

Down duvets, minibar, in-room safe, desk

THE HIRAMATSU Suite

  • 104 sq m
  • Sleeps 6
  • 2 Large Single Beds

View all photos for Deluxe Room

Down duvets, minibar, in-room safe, desk

Deluxe Room

  • 60.1 sq m
  • Sleeps 3
  • 2 Large Single Beds

View all photos for Deluxe Room (Premium)

Down duvets, minibar, in-room safe, desk

Deluxe Room (Premium)

  • 71 sq m
  • Sleeps 5
  • 2 Large Single Beds

View all photos for Half Board(Italian Dinner) Junior Suite

Down duvets, minibar, in-room safe, desk

Half Board(Italian Dinner) Junior Suite

  • Sleeps 4
  • 2 Large Single Beds

View all photos for Superior Room

Down duvets, minibar, in-room safe, desk

Superior Room

  • 54.8 sq m
  • Sleeps 3
  • 2 Large Single Beds

View all photos for Half Board(Italian Dinner) Deluxe Premium Room

Down duvets, minibar, in-room safe, desk

Half Board(Italian Dinner) Deluxe Premium Room

  • Sleeps 3
  • 2 Large Single Beds

View all photos for *Adult Only Half Board(Japanese Dinner) The Hiramatsu Suite

Down duvets, minibar, in-room safe, desk

*Adult Only Half Board(Japanese Dinner) The Hiramatsu Suite

  • Sleeps 4
  • 2 Large Single Beds

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About this property

The Hiramatsu Kyoto

Hotel with 2 restaurants, a short walk to Shijo Street
This smoke-free hotel features 2 restaurants, concierge services and a 24-hour front desk. WiFi in public areas is free. Additionally, free newspapers, tour/ticket assistance and multilingual staff assistance are on-site.
The Hiramatsu Kyoto offers 29 accommodations with fireplaces and minibars. Beds feature down duvets. Flat-screen televisions come with satellite channels. Guests can make use of the in-room fridges and espresso makers. Bathrooms include a separate bath and shower with in-room jetted baths, bathrobes, slippers and bidets.

This Kyoto hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include a safe and complimentary bottles of water. A nightly turndown service is provided and housekeeping is offered on a daily basis.

During your stay at The Hiramatsu Kyoto, you're just a quick walk from Shijo Street. Enjoy features like free WiFi in public areas, plus 2 restaurants and breakfast (surcharge).
  • Free WiFi
  • Enjoy a bite to eat at one of the 2 restaurants
  • Full breakfast served daily for a fee
  • Amenities include free newspapers in reception, multilingual staff and a lift
  • Within a 15-minute walk of Shijo Street and Nishiki Market
There are 2 restaurants on site. Public spaces have free WiFi. Multilingual staff, tour/ticket assistance, and concierge services are also featured at The Hiramatsu Kyoto.

This 4-star Kyoto hotel is smoke free.

For a fee, guests can enjoy a full breakfast daily from 7:00 AM to 10:00 AM.
The Hiramatsu Kyoto has 2 restaurants on site.
Room service (during limited hours) is available.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 10:00 AM for a fee: JPY 7,700 per person
  • 2 restaurants

Family friendly

  • In-room refrigerator
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Fireplace
  • Free daily newspapers
  • Heating
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 5 years old and younger stay free when using existing bedding.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 200–1,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately JPY 7700 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Front desk staff will greet guests on arrival at the property.

We should mention

  • Children aged 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

THE HIRAMATSU KYOTO Hotel
THE HIRAMATSU KYOTO Kyoto
THE HIRAMATSU KYOTO Hotel Kyoto

The Hiramatsu Kyoto Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 13 out of 18 reviews
Rating 8 - Good. 2 out of 18 reviews
Rating 6 - Okay. 0 out of 18 reviews
Rating 4 - Poor. 2 out of 18 reviews
Rating 2 - Terrible. 1 out of 18 reviews

10/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

4/10 Poor

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

洗面所と空調に問題有りでした

洗面所が狭く、洗面ボウルも一つしか無く、トイレの蓋も自動で何度も開いてしまいました。ベッドの横に空調があり、風の音で眠れないため、止めるしかありませんでした。朝方4時前にゴミ収集車の音で3,4回目が覚めてしまいました。食事は夕食、朝食共に素晴らしかったので、不満は部屋のみです。
Stayed 1 night in Oct 2024

10/10 Excellent

meng, london

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice location and room, just to be aware check out time is 11 instead of 12 here
Stayed 2 nights in Jul 2024

10/10 Excellent

Maureen

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was beautiful and spacious and the service was excellent. I highly recommend dinner reservations at their restaurant. The food was amazingly delicious.
Stayed 4 nights in Mar 2024

10/10 Excellent

LEXIN

Liked: Cleanliness, staff & service, property conditions & facilities
Exceptional experience
Stayed 2 nights in Jul 2023

10/10 Excellent

Luohan

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Love this hotel. The customer service is the best I have experienced so far across Japan and other countries. I appreciate the caring and consideration that staff have taken care for us. I appreciate having such quite family space in Kyoto which was exactly we were looking for. The quality of the amenities and the services are best of best. Highly recommend

8/10 Good

Aiko

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super nice hotel with updated amenities in your room. Everyone there was super friendly and attentive, they’ll make you feel like a VIP. The bedding was amazing, it felt like I was sleeping on clouds. This isn’t the place if you prefer to have natural sunlight, this place is pretty dark overall. Also I swear breakfast said 2200 per person on the menu but I ended up getting charged 12000yen for 2 people (about $100USD) so I’d make sure on the price before you add on breakfast and reserve your spot in the morning. It was great but not too sure if it was worth $100.. would I go back to this hotel? Probably not, even though it was a really nice place.

10/10 Excellent

MIHO

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely the best hotel I stayed so far, beautiful, tasteful and luxurious decor, understated Kyoto elegance. We enjoyed the Best possible Japanese breakfast with freshest ingredients, Top quality local Kyoto amenities and attentiveness of every staff member.

10/10 Excellent

Joke

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Must stay

This place is a must very nice people ,rooms , great beds. Worth it.
Stayed 2 nights in Feb 2023

10/10 Excellent

Sam

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Superb room, exceptionally friendly staff.
Stayed 3 nights in Jan 2023

10/10 Excellent

Brett

Stayed 1 night in Nov 2022

10/10 Excellent

SUSUMU

Stayed 2 nights in Oct 2024

2/10 Terrible

Jooun

Stayed 4 nights in Jul 2024

10/10 Excellent

Mutsumi

Stayed 1 night in Mar 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2023

10/10 Excellent

??

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
彼女の誕生日旅行、またプロポーズの場所として宿泊させて頂きました。 当日レストランは、予約で埋まっていたので部屋にケーキと花束を用意してもらいました。 外に食事に出ていたので、チェックインが遅い時間になってしまいましたが、遅い時間帯にも関わらず、スムーズな対応をして頂き思い出に残る旅行となりました。 お部屋の雰囲気もとても良く、また旅行に行く機会があったら是非宿泊させて頂きたいです。
Stayed 2 nights in Mar 2023

10/10 Excellent

Eiji

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
初めてのひらまつホテル ホテル、サービス、食事 どれも質が高く、良い思い出を作る事が出来ました 今後も日本各地のひらまつホテルを利用したいと思います
Stayed 1 night in Sep 2021

4/10 Poor

Verified traveller

Travelled with group
Liked: Cleanliness
Disliked: Staff & service
スタッフの姿が見えなくて、すみませんと何度も声をかけなければいけないホテルに初めて泊まりました。チェックインの時も外出から戻った時もチェックアウトの時も....
Stayed 1 night in Apr 2020