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THE HOTEL HIGASHIYAMA KYOTO TOKYU, A Pan Pacific Hotel

4.5 star property

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Photo gallery for THE HOTEL HIGASHIYAMA KYOTO TOKYU, A Pan Pacific Hotel

Courtyard
Flat-screen TV
Executive Hollywood Twin, Non Smoking 43sqm | In-room safe, free WiFi, bed sheets, wheelchair access
Courtyard
Flat-screen TV

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Spa
  • Breakfast available
  • Gym
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
175-2 Ebisucho Higashiyama Ward, Kyoto, Kyoto, 605-0033
  • Chion-in Temple
    ‪5 min walk‬
  • Yasaka Shrine
    ‪9 min walk‬
  • Heian Shrine
    ‪10 min walk‬
  • Osaka (ITM-Itami)
    ‪67 min drive‬

Room options

View all photos for Superior Twin/Shower Booth, Non Smoking

In-room safe, free WiFi, bed sheets, wheelchair access

Superior Twin/Shower Booth, Non Smoking

  • 21 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Executive King, Non Smoking

In-room safe, free WiFi, bed sheets, wheelchair access

Executive King, Non Smoking

  • 35 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Twin, Non Smoking

In-room safe, free WiFi, bed sheets, wheelchair access

Executive Twin, Non Smoking

  • 42 sq m
  • Sleeps 5
  • 2 Large Single Beds

View all photos for Premier Triple/Shower Booth, Non Smoking

In-room safe, free WiFi, bed sheets, wheelchair access

Premier Triple/Shower Booth, Non Smoking

  • 39 sq m
  • Sleeps 5
  • 3 Large Single Beds

View all photos for Deluxe Twin, Non Smoking

In-room safe, free WiFi, bed sheets, wheelchair access

Deluxe Twin, Non Smoking

  • 27 sq m
  • Sleeps 4
  • 2 Large Single Beds

View all photos for Awata Suite, Non Smoking

In-room safe, free WiFi, bed sheets, wheelchair access

Awata Suite, Non Smoking

  • 58 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Triple, Non Smoking

In-room safe, free WiFi, bed sheets, wheelchair access

Deluxe Triple, Non Smoking

  • Sleeps 5
  • 3 Large Single Beds

View all photos for Okazaki Suite, Non Smoking

Flat-screen TV

Okazaki Suite, Non Smoking

  • 61 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe King, Non Smoking

In-room safe, free WiFi, bed sheets, wheelchair access

Deluxe King, Non Smoking

  • 24 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Shirakawa Suite, Non Smoking

Flat-screen TV

Shirakawa Suite, Non Smoking

  • 65 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Queen, Non Smoking

Deluxe Queen, Non Smoking | In-room safe, free WiFi, bed sheets, wheelchair access

Deluxe Queen, Non Smoking

  • 24 sq m
  • Sleeps 4
  • 1 Queen Bed

View all photos for Premier Twin, Non Smoking

In-room safe, free WiFi, bed sheets, wheelchair access

Premier Twin, Non Smoking

  • 32 sq m
  • Sleeps 5
  • 2 Large Single Beds

View all photos for Superior Queen/Shower Booth, Non Smoking

In-room safe, free WiFi, bed sheets, wheelchair access

Superior Queen/Shower Booth, Non Smoking

  • 21 sq m
  • Sleeps 4
  • 1 Queen Bed

View all photos for Pan Pacific Suite, Non Smoking

Flat-screen TV

Pan Pacific Suite, Non Smoking

  • 86 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Accessible Twin, Non Smoking

Deluxe Accessible Twin, Non Smoking | In-room safe, free WiFi, bed sheets, wheelchair access

Deluxe Accessible Twin, Non Smoking

  • 28 sq m
  • Sleeps 4
  • 2 Large Single Beds

View all photos for Premier King/Shower Booth, Non Smoking

Premier King/Shower Booth, Non Smoking | In-room safe, free WiFi, bed sheets, wheelchair access

Premier King/Shower Booth, Non Smoking

  • Sleeps 4
  • 1 King Bed

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Front of property

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  • Restaurant
  • Air conditioning
  • Gym
4.8 out of 5, Exceptional, (805)
The price is €144
for 1 room
includes taxes & fees
21 Feb - 22 Feb
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About this property

THE HOTEL HIGASHIYAMA KYOTO TOKYU, A Pan Pacific Hotel

Luxury Kyoto hotel in Higashiyama Ward with a fitness centre
A restaurant, a fitness centre and a bar/lounge are available at this hotel. Additionally, coffee/tea in a common area, spa services and concierge services are on-site.
THE HOTEL HIGASHIYAMA KYOTO TOKYU, A Pan Pacific Hotel offers 143 air-conditioned accommodations with a safe and complimentary bottles of water. Flat-screen televisions are featured in guestrooms.

Bathrooms include slippers, bidets, hairdryers and toothbrushes and toothpaste. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.
Guests can pamper themselves by indulging in the on-site spa services. Services include facials and body treatments.
Our customers tell us that they can't get enough of the helpful staff at THE HOTEL HIGASHIYAMA KYOTO TOKYU, A Pan Pacific Hotel. During your stay, you're just a quick walk from Yasaka Shrine. A restaurant, a gym and a bar are available.
  • Free Wi-Fi (speed: 25+ Mbps)
  • Enjoy Regional cuisine while dining at NANANOICHI
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a gym
  • Steps from Awata Shrine and 5 minutes on foot from Chion-in Temple
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A fitness centre, spa services, and a vending machine are also featured at the luxury THE HOTEL HIGASHIYAMA KYOTO TOKYU, A Pan Pacific Hotel.

Smoking is allowed in designated areas at this 4.5-star Kyoto hotel.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 10:00 AM.
NANANOICHI – This restaurant specialises in Regional cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. Reservations are required.
Tea&Bar Sarei – On-site lobby lounge. Open daily.
A hosted evening meal is available for a surcharge daily. Reservations are required.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps

Parking and transport

  • No on-site parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: JPY 3,729 for adults and JPY 1,864 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Hosted evening meal available daily for a fee of JPY 7,000; reservation required

Restaurants on site

  • NANANOICHI
  • Tea&Bar Sarei

Things to do

  • Gym

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Outdoors

  • Garden

Spa

  • Facials

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Hand-held showerhead
  • Handrails in stairways
  • Lift
  • Low-height counter and sink
  • Low-height desk
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-width doorways

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Hair dryer
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Free bottled water

More

  • Air conditioning
  • Heating
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 3:00 AM
Contactless check-in and check-out are available
Late check-in subject to availability

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Breakfast is not included in the breakfast rates for children 4-6 years old, and can be requested on-site for the listed child breakfast fee. The breakfast fee for children ages 0-3 is at no charge.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 200–1,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 3729 for adults and from JPY 1864 for children
  • Spa fee: JPY 6000 per night
  • Hosted evening meal: JPY 7000

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher
Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

THE HOTEL HIGASHIYAMA by KyotoTokyuHotel
THE HOTEL HIGASHIYAMA by Kyoto Tokyu Hotel
THE HOTEL HIGASHIYAMA KYOTO TOKYU, A Pan Pacific Hotel Hotel
THE HOTEL HIGASHIYAMA KYOTO TOKYU, A Pan Pacific Hotel Kyoto

THE HOTEL HIGASHIYAMA KYOTO TOKYU, A Pan Pacific Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 95 out of 126 reviews
Rating 8 - Good. 21 out of 126 reviews
Rating 6 - Okay. 4 out of 126 reviews
Rating 4 - Poor. 4 out of 126 reviews
Rating 2 - Terrible. 2 out of 126 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Nancy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Nov 2024

10/10 Excellent

Tina

Stayed 3 nights in Oct 2024

10/10 Excellent

DIANA

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very clean and organized. Breakfast is amazing! Small but so tasty and so home made! The staff is really helpful and super friendly! Location is perfect! 7 mins max to the metro!
Stayed 3 nights in Oct 2024

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely stay - great staff but they lacked knowledge of speaking English; very accessible to restaurants & shopping; good restaurant.
Stayed 2 nights in Jul 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel and comfortable stay
Wonderful ambience, aesthetic, excellent service, quiet and comfortable hotel with central patio and tea bar in lobby. Good location close to popular shrines and museums. Very busy but good breakfast. Small gym space suitable for 2-3 people. One single washing machine (mostly occupied). The service was excellent and staff very helpful.
Stayed 2 nights in Oct 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2024

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
The room was very clean and peaceful. Subway station was in easy distance.
Stayed 2 nights in Oct 2024

10/10 Excellent

Sakshi

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Amazing hotel with all amenities
Stayed 4 nights in Oct 2024

10/10 Excellent

Cristina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very fine new hotel. I really enjoyed my stay with my family there. Excellent breakfast and restaurant.
Stayed 2 nights in Oct 2024

10/10 Excellent

Jared

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Oct 2024

10/10 Excellent

Stacy

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property! Everything reflected subtle luxury. The staff were extremely helpful and polite and went out of their way to make all kinds of accommodations possible. It was a very pampering experience.
Stayed 3 nights in Oct 2024

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Sep 2024

10/10 Excellent

Soraya

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location if you like quiet areas, close to the bus and train stops. Breakfast was great, good mix of western options. Liked that the hotel was eco friendly and staff was great
Stayed 2 nights in Sep 2024

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my favourite hotel of all the hotels in which I have ever stayed. The room was excellent; the bed was comfortable; and the location was great. The entire staff was exceedingly friendly and service-oriented. The quiet alleys around the hotel are picturesque, and the location is ideal for short, early-morning walks to some temples and shrines that get crowded during the day. If I come back to Kyoto, I will be staying here.
Stayed 6 nights in Aug 2024

8/10 Good

Ben

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very enjoyable, highly recommended!
Stayed 2 nights in Aug 2024

8/10 Good

Miho

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It’s in a great location to walk around and be close the public transportations.
Stayed 2 nights in Aug 2024

10/10 Excellent

Scott

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff, location and room was perfect! Would definitely stay at the hotel again
Stayed 10 nights in Aug 2024

10/10 Excellent

R

Stayed 4 nights in Jul 2024

10/10 Excellent

Sae

Stayed 4 nights in Jul 2024

10/10 Excellent

Candace

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay! Beautiful property, walking distance to many sights in Kyoto. Rooms are spacious enough with the most amazing showers.
Stayed 7 nights in Jul 2024

10/10 Excellent

Johannes, hixson

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel with exceptional service. Lovely rooms. Great breakfast. Location is good, with a subway nearby, small convenience store across the street. Chion-in temple is within easy walking distance. Great stay!!
Stayed 2 nights in Jun 2024

10/10 Excellent

Jenny

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel and room. Only negative for some rooms would be the sound of the trains that you can see from the upper levels. They do stop running after 11? But start up again early. It’s wasn’t super loud but a light sleeper would be woken.
Stayed 3 nights in May 2024

10/10 Excellent

Lacey

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay
Incredible place. Hospitality was perfect. Breakfast buffet was the best on our trip. Beds were also the most comfortable. The private onsen was well worth the reasonable price. Couldn’t say enough good about our stay.
Stayed 4 nights in May 2024

10/10 Excellent

Beth

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Loved the room design. Close to public transportation
Stayed 3 nights in May 2024

10/10 Excellent

oscar

Stayed 2 nights in May 2024