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Hôtel AKENA TROYES - La Chapelle-Saint-Luc

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your current months are January, 2025 and February, 2025.
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February 2025

Photo gallery for Hôtel AKENA TROYES - La Chapelle-Saint-Luc

Interior
Interior
Lounge
Reception
Bar (on property)

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Bar
  • 24/7 front desk
  • Room service
  • Parking included
  • Housekeeping
  • Breakfast available

Explore the area

Map
Rue de l'Orme de la Croix, La Chapelle-Saint-Luc, Aube, 10600
  • Église Ste-Madeleine
    6 min drive
  • La Mangoune
    1 min walk
  • Troyes Station
    11 min drive
  • Troyes (QYR-Barberey)
    5 min drive

Room options

View all photos for Family Room

Soundproofing, free cots/infant beds, free WiFi, bed sheets

Family Room

  • Sleeps 4
  • 1 Queen Bed and 2 Large Single Beds

View all photos for Double Room (PMR)

Soundproofing, free cots/infant beds, free WiFi, bed sheets

Double Room (PMR)

  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Double Room

Soundproofing, free cots/infant beds, free WiFi, bed sheets

Standard Double Room

  • Sleeps 3
  • 1 Queen Bed

View all photos for Premium Room

Soundproofing, free cots/infant beds, free WiFi, bed sheets

Premium Room

  • Sleeps 3
  • 1 Double Bed

View all photos for Twin Room

Twin Room | Soundproofing, free cots/infant beds, free WiFi, bed sheets

Twin Room

  • Sleeps 3
  • 2 Large Single Beds

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Pool
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Free WiFi
4.3 out of 5, Excellent, (1003)
The price is €75
for 1 room
includes taxes & fees
5 Jan - 6 Jan
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About this property

Hôtel AKENA TROYES - La Chapelle-Saint-Luc

Hotel in La Chapelle-Saint-Luc with 24-hour front desk and bar/lounge
Along with a bar/lounge, this smoke-free hotel has a snack bar/deli and coffee/tea in a common area. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour front desk, a banquet hall and a vending machine are on-site. Change of towels is available on request
Hôtel AKENA TROYES - La Chapelle-Saint-Luc offers 63 accommodations with air conditioning. Televisions come with digital channels.

Bathrooms include a shower. Guests can surf the web using complimentary wireless Internet access. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the helpful staff at Hôtel AKENA TROYES - La Chapelle-Saint-Luc. During your stay, you'll be close to Théâtre de la Madeleine. Free WiFi in public areas, free self-parking and a bar are available.
  • Free WiFi
  • Free self-parking
  • Enjoy drinks at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Amenities include a lift, a terrace and a vending machine
  • 6 minutes by car from Église Ste-Madeleine and 6 minutes from Théâtre de la Madeleine
  • Pets welcome for a fee
There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A terrace, a vending machine, and coffee/tea in common area are also featured at Hôtel AKENA TROYES - La Chapelle-Saint-Luc. Free self parking is available.

This La Chapelle-Saint-Luc hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 8:30 AM.
Room service (during limited hours) is available.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free secured, uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 8:30 AM for a fee: EUR 13 for adults and EUR 6.50 for children
  • A bar/lounge
  • Coffee and tea in common areas
  • Snack bar/deli

Family friendly

  • Free cot
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Shower
  • Towels provided

Entertainment

  • TV with digital channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Heating
  • Mobile key entry
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3:00 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: EUR 10 per pet, per night
  • Maximum 1 (weight limit: 29 lb per pet)
  • Pets cannot be left unattended
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.50 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 13.00 for adults and from EUR 6.50 for children
  • Pet fee: EUR 10 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds
This property accepts credit cards, debit cards and cash
Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

Property is also known as

Hotel AKENA La Chapelle Saint Luc
Hôtel AKENA TROYES - La Chapelle-Saint-Luc Hotel
Hôtel AKENA TROYES - La Chapelle-Saint-Luc La Chapelle-Saint-Luc

Hôtel AKENA TROYES - La Chapelle-Saint-Luc Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 236 out of 322 reviews" "
Rating 8 - Good. 70 out of 322 reviews" "
Rating 6 - Okay. 9 out of 322 reviews" "
Rating 4 - Poor. 5 out of 322 reviews" "
Rating 2 - Terrible. 2 out of 322 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

8.4/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Paddy

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean, modern, friendly staff. Situated in business park, eating places nearby, close to road links, ideal for our one night stopover, would book again
Stayed 1 night in Sep 2024

10/10 Excellent

Nick

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

nicky

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Antonio

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Brad

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Nick

Stayed 1 night in Aug 2024

10/10 Excellent

Michaël

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Helene

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

8/10 Good

Per

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value for money
The check in was as previously somewhat time consuming. The Girl in the bar was a stat - very friendly and extremely service minded. In generel very good value for money
Stayed 1 night in Jul 2024

10/10 Excellent

Huw

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stopover hotel on outskirts of Troyes!
Great hotel for stopover en route to Tuscany. Stayed 2 nights as wanted to explore Troyes - beautiful. Hotel staff very friendly & welcoming. Nice bar and close to a buffalo grill, Carrefour etc. Had a problem in the room on 2nd night and it was sorted straight away (they immediately moved us to another room). Great service. Would recommend.
Stayed 2 nights in Jul 2024

4/10 Poor

David

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
I had book a disable room,the receptionist offered me two rooms. The one on the ground was not disabled and was dangerous for me . After I tried to manage with the shower we went back to reception and complained . She then offered me one one the first floor that had disabled facilities. After an 6 hour drive that’s all I needed
Stayed 1 night in Jul 2024

8/10 Good

Katherine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stop over stay. Perfectly adequate, although hotel was difficult to find. Better directions needed.
Stayed 1 night in Jun 2024

8/10 Good

Alex

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Ask reception to turn down heating
Second time staying here en-route to the Alps with Family. Great room for sharing with kids but unfortunately too hot and couldn't turn down heating.
Stayed 1 night in Mar 2024

10/10 Excellent

Geoffrey

Stayed 1 night in Mar 2024

10/10 Excellent

Ben

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2024

10/10 Excellent

Mary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our third stay at this hotel. Always great value for money
Stayed 1 night in Feb 2024

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel in good location on outskirts of Troyes. Excellent car parking, with secure gate overnight. Room was ideal size for x3 adults to share, shower was good and beds comfortable. Ideal place to stay for one night en route to alps.
Stayed 1 night in Dec 2023

8/10 Good

julian

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Great stop off hotel.
Great stop off hotel with good family rooms. Thank you.
Stayed 1 night in Dec 2023

10/10 Excellent

Ying

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

10/10 Excellent

Hannah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Ying

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super bon service
Stayed 1 night in Oct 2023

10/10 Excellent

Jeff, Oostende

Pura Vida
Stayed 1 night in Aug 2023

8/10 Good

Ramzi

Travelled with partner
Liked: Staff & service, property conditions & facilities
Warm and friendly service on arrival. Rooms are basic, reasonably clean (dusty in places and carpet could have been cleaner), and easy and secure parking. The area is fine if you’re looking for a convenient stop over hotel but too far to walk into central Troyes. As usual with the out of town hotels, restaurant options are limited but adequate for one evening. Or you can walk 10 minutes to a massive supermarket and stock up and feed yourself that way.
Stayed 1 night in Aug 2023

10/10 Excellent

Katie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023