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 La Chaux-de-Fonds •1 Room
 La Chaux-de-Fonds • 1 Room
Book online or call 09 725 22 184 Phone Number

Hotel Fleur-de-Lys

3-star property
13 Avenue Léopold-Robert, La Chaux-de-Fonds, Neuchâtel 09 725 22 184
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3.6 out of 5
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Single Room

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Suite, 3 Bedrooms

Bed Count 3 Twin Beds Maximum Occupancy 3 Max

Double Room

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Hotel Description

During your stay at Hotel Fleur-de-Lys, you're just a quick walk from La Chaux-de-Fonds District. Features include free WiFi in public areas.

  • Free WiFi
  • Services include luggage storage
  • Steps from La Chaux-de-Fonds District and 4 minutes on foot from International Clock-making Museum
  • Pets welcome for a fee (restrictions apply)

Hotel Fleur-de-Lys ratings based on 21 Verified Reviews

Review Summary
3.6 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Hotel Fleur-de-Lys

Everyone (12) Couples (4) Family (2)
4 out of 5

Posted by on 1 Jan 2024

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3 out of 5
Einfaches Hotel an zentraler Lage. Zimmer sind renoviert. Alter Lift, dunkle Reception. Einfacher Zimmer Komfort. Einfaches Frühstück. Preis-Leistungsverhältnis nicht gegeben, Zimmerpfeis war für die Leistung viel zu hoch. Netter Receptionist. Parkplätze müssen in blauer Zone gefunden werden. Was auch klappte. Restaurant im Hotel machte nicht den besten Eindruck in Sachen Sauberkeit und Auftritt.

Posted by on 6 Jul 2023

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Comment from Hotel Management

6 Jul 2023 by Reception

merci a vous

5 out of 5
Sehr nettes Personal😀

Posted by on 25 Aug 2022

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5 out of 5
Sehr gute Lage, freundliches Personal.

Posted by on 24 Jul 2022

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3 out of 5
Lage sehr gut (Nähe Bahnhof). Einrichtung etwas veraltet, sollte teilweise renoviert werden. Frühstück i.O. Personal freundlich und zuvorkommend.

Posted by on 2 Aug 2021

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Comment from Hotel Management

7 Sep 2021 by Tiago

Wir danken Ihnen für Ihre großzügige Einteilung und wünschen Ihnen einen schönen Tag.

5 out of 5

Posted by on 27 Dec 2020

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4 out of 5
Sauberes stadthotel. Freundliche Rezeption . Frühstück ok

Posted by on 28 Jul 2020

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5 out of 5

Posted by on 29 Jun 2020

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1 out of 5

Posted by on 17 May 2020

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2 out of 5
in den 70erJahren stecken geblieben und roch nach Verwesung. Teppiche völlig gefleckt. Dafür ansonsten sauber.

Posted by on 26 Sep 2019

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About the Hotel Fleur-de-Lys

Location 13 Avenue Léopold-Robert, La Chaux-de-Fonds, Neuchâtel 2300

Property Features

Hotel Fleur-de-Lys offers its guests a lift. WiFi is free in public spaces. This La Chaux-de-Fonds hotel is smoke free.

  • 1 building
  • 28 guestrooms or units
  • 2 levels
  • Storage area for luggage
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Train station: Le Chaux-de-Fonds Station (0.7 km / 0.4 mi)

Room Amenities

Hotel Fleur-de-Lys offers 28 accommodations with a hairdryer and free toiletries. Flat-screen televisions come with premium cable channels. Bathrooms include baths or showers. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

  • In-room dining
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Bath or shower
  • Cots (surcharge)
  • Housekeeping (daily)
  • Hairdryer
  • Toiletries (free)
  • Blackout curtains
  • Sound-insulated rooms
  • Heating
  • Ensuite bathroom

Food & Drink

Room service is available.

Nearby Activities

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Hiking/biking trails nearby

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at 7:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

The front desk is open during the following times:

  • Monday-Friday: 4:00 PM-7:00 PM
  • Saturday-Sunday: 4:00 PM-6:00 PM
This property doesn't offer after-hours check-in. To make arrangements for check-in, please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

This property's front desk is open during the following times:

  • Monday - Friday: 4:00 PM - 7:00 PM
  • Saturday - Sunday: 4:00 PM - 6:00 PM
This property doesn't offer after-hours check-in. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available for CHF 30.0 per day.

Pet Policy

  • Pets: CHF 30 per pet, per day
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard and American Express. Cash is not accepted.

  • One child stays free
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Pets allowed in specific rooms only
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Gloves are available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Children stay free - maximum age 2
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Property confirms they are implementing enhanced cleaning measures
  • Children stay free
  • Individually-wrapped food options are not available
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 4.20 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CHF 30 per pet, per day
  • Crib (infant bed) fee: CHF 30.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Fleur-de-Lys La Chaux-de-Fond
  • Fleur-de-Lys La Chaux-de-Fond
  • Hotel Fleur-de-Lys La Chaux-de-Fonds
  • Fleur-de-Lys La Chaux-de-Fonds
  • Hotel Fleur-de-Lys Hotel
  • Hotel Fleur-de-Lys La Chaux-de-Fonds
  • Hotel Fleur-de-Lys Hotel La Chaux-de-Fonds

You should know

  • One child aged 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.