GrandStay Hotel & Suites

2.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for GrandStay Hotel & Suites

Indoor pool
Point of interest
Lobby
Exterior
Point of interest

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Hot tub
  • Pool
  • Pet-friendly
  • Breakfast included
  • Laundry
  • Kitchen

Explore the area

Map
525 Front Street North, La Crosse, WI, 54601
  • Riverside Park
    3 min walk
  • La Crosse Queen Cruise Dock
    5 min walk
  • Mississippi Explorer Cruise Dock
    5 min walk
  • La Crosse, WI (LSE-La Crosse Municipal)
    13 min drive

Room options

Studio Suite, 2 Queen Beds, Non Smoking

  • Sleeps 6
  • 2 Queen Beds

Suite, 2 Bedrooms, Accessible, Non Smoking

  • Sleeps 6
  • 2 Queen Beds

Suite, 2 Bedrooms, Non Smoking

  • Sleeps 6
  • 2 Queen Beds

Deluxe Studio Suite, 2 Queen Beds, Non Smoking

  • Sleeps 6
  • 2 Queen Beds

Studio Suite, 1 Queen Bed, Accessible, Non Smoking (ADA)

  • Sleeps 4
  • 1 Queen Bed

Suite, 1 Bedroom, Non Smoking

  • Sleeps 4
  • 1 Queen Bed

Studio Suite, 2 Queen Beds, Accessible, Non Smoking (ADA)

  • Sleeps 6
  • 2 Queen Beds

Similar properties

About this property

GrandStay Hotel & Suites

La Crosse hotel in Historic Downtown La Crosse with free breakfast and 24-hour business centre
Along with an indoor pool, this smoke-free hotel has a 24-hour business centre and Access to hot tub. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Additionally, coffee/tea in a common area, a business centre and a meeting room are on-site.
GrandStay Hotel & Suites offers 55 accommodations with coffee/tea makers and a hairdryer. Kitchens offer full-sized fridge/freezers, stovetops, microwaves and kitchenware and utensils.

Guests can surf the web using complimentary wireless Internet access. 37-inch flat-screen televisions come with premium digital channels. Additionally, rooms include an iron/ironing board and free toiletries. Housekeeping is provided on a daily basis.

An indoor pool and Access to hot tub are on site.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The free breakfast at GrandStay Hotel & Suites gets high marks from our customers. During your stay, you're just a quick walk from Riverside Park. You'll find features such as free WiFi in public areas and free self-parking, plus an indoor pool.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the indoor pool or soak in the hot tub
  • Amenities include free newspapers in reception, a front desk safe and a 24-hour business centre
  • Guests have great things to say about the location and the breakfast
  • Steps from Oktoberfest Grounds and 3 minutes on foot from Riverside Park
  • Pets welcome for a fee (restrictions apply)
GrandStay Hotel & Suites offers its guests an indoor pool and Access to hot tub. A computer station is on site and WiFi is free in public spaces. Business amenities include a 24-hour business centre and a meeting room. Free breakfast is available daily. Barbecue grills, a vending machine, and coffee/tea in common area are also featured at GrandStay Hotel & Suites. Self parking is free.

This La Crosse hotel is smoke free.

Guests are served a free continental breakfast daily from 6:00 AM to 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site

Food and drink

  • Free continental breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas

Family friendly

  • Free cot
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • Computer station
  • Meeting room

Outdoors

  • Barbecue grill

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 4 floors
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Hob
  • Ice maker
  • Kitchen
  • Microwave
  • Paper towels
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Electrical adapters
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per pet, per night, plus a deposit of USD 200 per stay
  • Maximum 2 (weight limit: 50 lb per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 200 per stay
  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Front desk staff will greet guests on arrival.

We should mention

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

GrandStay Residential Suites Hotel La Crosse
GrandStay Residential Suites La Crosse
Grandstay Hotel La Crosse
Grandstay Residential Hotel La Crosse
GrandStay Residential Suites Hotel Crosse
GrandStay Residential Suites Crosse
GrandStay Hotel
GrandStay La Crosse
GrandStay Hotel & Suites Hotel
GrandStay Hotel & Suites La Crosse
GrandStay Hotel & Suites Hotel La Crosse

GrandStay Hotel & Suites Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 601 out of 1003 reviews" "
Rating 8 - Good. 248 out of 1003 reviews" "
Rating 6 - Okay. 84 out of 1003 reviews" "
Rating 4 - Poor. 50 out of 1003 reviews" "
Rating 2 - Terrible. 20 out of 1003 reviews" "

8.8/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Dick

Stayed 1 night in Sep 2024

10/10 Excellent

Amanda

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities
Spacious suite for multiple couples! Great location in downtown La Crosse. Very friendly and accommodating staff.
Stayed 1 night in Sep 2024

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

4/10 Poor

Tiffany

Liked: Property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Jessica

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent little place
Stayed 1 night in Aug 2024

6/10 Okay

Cindy

Liked: Cleanliness, staff & service, property conditions & facilities
Staff very friendly. Lobby beautiful, rooms clean and smelled good. We stayed in a 2-bedroom suite. Small bedroom had no place to put clothing! Breakfast was below average and not replaced very fast when things ran out.
Stayed 2 nights in Sep 2024

10/10 Excellent

Linda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean. Quiet- didn’t hear a peep! Like that the air conditioning came out of ceiling instead of by window like most hotels. Would have liked a better tv to air cast the Packer game from our phone to.
Stayed 1 night in Sep 2024

6/10 Okay

Verified traveller

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Carla

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nicely decorated with little added touches within your room. Like a make-up towel, basket for the towels, nice size fridge and comfortable workspace!
Stayed 1 night in Sep 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

nancy

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a lovely time for a recent event with my family and sisters and enjoyed every minute staying at that hotel. So convenient to walk along the river and convenient to our venues right downtown. Would stay here again
Stayed 2 nights in Sep 2024

8/10 Good

Susan A

Stayed 1 night in Sep 2024

6/10 Okay

Nick, Freeport

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
I got there and had to wait 30 min to check in as the front clerk was talking with her GM on how to get into a locked room... There was 2 of them but that was the priority. Once I got into the room Iwas gonna take a shower before I went to bed, but there was no shower curtian. Called the front desk and a guy came up and put it on. Then at 10:45 as I was about to go to sleep someone opened my door, but I had the safety lock on. It was the lady from the front desk asking me if I checked in.... So that made it alot harder to fall asleep. I know that this was most likely a bad day fir the staff, but the cost of a room for only being there for about 9 hours it should be with no issues for me.
Stayed 1 night in Sep 2024

8/10 Good

Hope

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly and helpful. Room was spacious and comfortable. Would be nice to have clock in room and directory for tv channels other than having to scroll through guide to find shows. Also would have liked FOX News to be one of the channels . Loved how close property is to river,park and beautiful gardens. Breakfast was ok. Coffee delicious.
Stayed 2 nights in Sep 2024

10/10 Excellent

Chrisanne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The beds were comfortable and the breakfast was great. Location was convenient.
Stayed 1 night in Aug 2024

10/10 Excellent

Christine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
A short walk from the lacrosse center and many restaurants. Staff was very nice when checking in. A bit older, but spacious with 2 TVs and easy parking.
Stayed 1 night in Sep 2024

8/10 Good

Verified traveller

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Sep 2024

8/10 Good

Lorraine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

4/10 Poor

Joshua

Stayed 3 nights in Aug 2024

8/10 Good

Kristine

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2024

2/10 Terrible

Jenifer

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Carpet is staind throughout. Was told at check-in where the pool was but when we wanted to swim it was "pools closed, sorry for the inconvenience." Bathroom is sooo very outdated.
Stayed 1 night in Aug 2024

10/10 Excellent

Timothy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
all good
Stayed 2 nights in Aug 2024

10/10 Excellent

Holly

Stayed 2 nights in Aug 2024

4/10 Poor

Carey

Stayed 1 night in May 2024

6/10 Okay

Julie, Watertown

Stayed 1 night in Aug 2024