GrandStay Hotel & Suites

2.5 star property

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for GrandStay Hotel & Suites

Indoor pool
Point of interest
Point of interest
Lobby
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Hot tub
  • Pool
  • Pet-friendly
  • Breakfast included
  • Laundry
  • Housekeeping

Explore the area

Map
525 Front Street North, La Crosse, WI, 54601
  • Riverside Park
    ‪3 min walk‬
  • La Crosse Queen Cruise Dock
    ‪5 min walk‬
  • Mississippi Explorer Cruise Dock
    ‪5 min walk‬
  • La Crosse, WI (LSE-La Crosse Municipal)
    ‪13 min drive‬

Room options

Studio Suite, 2 Queen Beds, Non Smoking

9.4 out of 10
Exceptional
(44 reviews)
  • Sleeps 6
  • 2 Queen Beds

Suite, 2 Bedrooms, Accessible, Non Smoking

8.0 out of 10
Very good
(1 review)
  • Sleeps 6
  • 2 Queen Beds

Suite, 2 Bedrooms, Non Smoking

8.8 out of 10
Excellent
(22 reviews)
  • Sleeps 6
  • 2 Queen Beds

Deluxe Studio Suite, 2 Queen Beds, Non Smoking

  • Sleeps 6
  • 2 Queen Beds

Studio Suite, 1 Queen Bed, Accessible, Non Smoking (ADA)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 Queen Bed

Suite, 1 Bedroom, Non Smoking

9.2 out of 10
Wonderful
(105 reviews)
  • Sleeps 4
  • 1 Queen Bed

Studio Suite, 2 Queen Beds, Accessible, Non Smoking (ADA)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 6
  • 2 Queen Beds

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About this property

GrandStay Hotel & Suites

La Crosse hotel in Historic Downtown La Crosse with free breakfast and 24-hour business centre
Along with an indoor pool, this smoke-free hotel has a 24-hour business centre and Access to hot tub. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Additionally, coffee/tea in a common area, a business centre and a meeting room are on-site.
GrandStay Hotel & Suites offers 55 accommodations with coffee/tea makers and a hairdryer. Kitchens offer full-sized fridge/freezers, stovetops, microwaves and kitchenware and utensils.

Guests can surf the web using complimentary wireless Internet access. 37-inch flat-screen televisions come with premium digital channels. Additionally, rooms include an iron/ironing board and free toiletries. Housekeeping is provided on a daily basis.

An indoor pool and Access to hot tub are on site.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The free breakfast at GrandStay Hotel & Suites gets high marks from our customers. During your stay, you're just a quick walk from Riverside Park. You'll find features such as free WiFi in public areas and free self-parking, plus an indoor pool.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the indoor pool or soak in the hot tub
  • Amenities include free newspapers in reception, a front desk safe and a 24-hour business centre
  • Guests have great things to say about the breakfast and the clean guestrooms
  • Steps from Oktoberfest Grounds and 3 minutes on foot from Riverside Park
  • Pets welcome for a fee (restrictions apply)
GrandStay Hotel & Suites offers its guests an indoor pool and Access to hot tub. A computer station is on site and WiFi is free in public spaces. Business amenities include a 24-hour business centre and a meeting room. Free breakfast is available daily. Barbecue grills, a vending machine, and coffee/tea in common area are also featured at GrandStay Hotel & Suites. Self parking is free.

This La Crosse hotel is smoke free.

Guests are served a free continental breakfast daily from 6:00 AM to 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site

Food and drink

  • Free continental breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • Indoor pool
  • Spa tub
  • TV in common areas

Family friendly

  • Free cot
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • Computer station
  • Meeting room

Outdoors

  • Barbecue grill

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Hob
  • Ice maker
  • Kitchen
  • Microwave
  • Paper towels
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Electrical adapters
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per pet, per night, plus a deposit of USD 200 per stay
  • Maximum 2 (weight limit: 50 lb per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 200 per stay
  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Front desk staff will greet guests on arrival.

We should mention

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

GrandStay Residential Suites Hotel La Crosse
GrandStay Residential Suites La Crosse
Grandstay Hotel La Crosse
Grandstay Residential Hotel La Crosse
GrandStay Residential Suites Hotel Crosse
GrandStay Residential Suites Crosse
GrandStay Hotel
GrandStay La Crosse
GrandStay Hotel & Suites Hotel
GrandStay Hotel & Suites La Crosse
GrandStay Hotel & Suites Hotel La Crosse

GrandStay Hotel & Suites Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 599 out of 1003 reviews" "
Rating 8 - Good. 249 out of 1003 reviews" "
Rating 6 - Okay. 84 out of 1003 reviews" "
Rating 4 - Poor. 50 out of 1003 reviews" "
Rating 2 - Terrible. 21 out of 1003 reviews" "

8.8/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

4/10 Poor

Jean

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The staff were very nice and friendly. We avoid carbs and sugars and had a hard time getting any eggs or sausage at the free breakfast. We went down to the lobby three times and it was packed each time, very little food and no place to sit. The staff replenishing was very nice and hard working but could not keep up with demand. Our bathroom soap dish was unclean.
Stayed 1 night in Oct 2024

8/10 Good

Dan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, walking distance to all downtown La Crosse businesses
Stayed 1 night in Oct 2024

10/10 Excellent

Jonathan

Stayed 1 night in Oct 2024

10/10 Excellent

Lia

Stayed 1 night in Sep 2024

6/10 Okay

Alexandra

Business traveller, Travelled with partner
Disliked: Property conditions & facilities
I enjoyed that the room’s linens, towels, and bathroom were clean. However, the rest of the room was left to be desired, as the furniture and carpet had a lot of wear and dust. The bed also did not feel queen size and was very firm. Also, the staff experience felt mixed, with some good and negative interactions. The negative interactions felt unwarranted (like being met with shortness when requesting a bathroom plunger). Overall, it was alright. If the property was updated along with quality of staff, it would be a much better place to stay.
Stayed 2 nights in Oct 2024

10/10 Excellent

Barb

Stayed 2 nights in Oct 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Scott

Stayed 1 night in Oct 2024

10/10 Excellent

Georgia

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel
Check in was quick and the person on the front desk was very friendly and informative. The room was very clean. The couch in the living area was too soft for us so it wasn't very comfortable. The beds were just right for me but too soft for my partner. The hotel was close to downtown and the river walk. I would stay there again.
Stayed 1 night in Oct 2024

10/10 Excellent

Laurie

Travelled with group
Liked: Amenities
Huge room kitchen was nice except there were dirty dishes in the dish washer
Stayed 2 nights in Oct 2024

10/10 Excellent

Jerri

Liked: Cleanliness, staff & service, property conditions & facilities
The property's was old but well maintained
Stayed 2 nights in Oct 2024

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Needs an update
Roomy suite which was nice. However, the bathroom needs an update. The shower and sink needs shelves to put toiletries and the grout in the tile floor was dirty. Also had a spider in the bathroom.
Stayed 1 night in Oct 2024

10/10 Excellent

Richard

Business traveller
Liked: Cleanliness, property conditions & facilities
Nice and convenient
The room was nice and the bed was comfortable. The bathroom was spacious with plenty of counter space.
Stayed 1 night in Oct 2024

6/10 Okay

Bryan

Liked: Cleanliness, staff & service, property conditions & facilities
The room had an unpleasant odor and the fridge made a clanking noise all night. The room was nice though and it was reasonably quiet.
Stayed 1 night in Oct 2024

8/10 Good

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Nice quiet room, close to downtown and the river.
Stayed 1 night in Oct 2024

8/10 Good

Rob

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good quick trip
very nice place lots of space in rooms
Stayed 1 night in Oct 2024

10/10 Excellent

Duane

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

2/10 Terrible

Rebecca

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Would not pick this hotel again
Stayed 1 night in Sep 2024

10/10 Excellent

Dean

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

stephen

Travelled with partner
Indoor bicycle storage area
Stayed 3 nights in Oct 2024

10/10 Excellent

Helen

Stayed 1 night in Sep 2024

8/10 Good

Nancy

Stayed 2 nights in Oct 2024

10/10 Excellent

Deborah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable living and sleeping areas. Kitchen area is generous size, although we didn't have much use for it.
Stayed 1 night in Oct 2024

8/10 Good

Peter

Travelled with partner
The staff was very friendly it looked like they took pride in their role and it showed in the property.
Stayed 1 night in Sep 2024

10/10 Excellent

chas

Stayed 2 nights in Sep 2024